Please introduce your company and give a brief about your role within the company?
HTMLPanda is a one-stop, open source web development company based in Boston, Walpole, and New York, serving its clients globally with purpose-driven and user-friendly website development services. Since its foundation in 2014, the company has been rendering on a wide array of services, including Web Development, Front-end conversion, CMS conversion, and E-commerce conversion. Our team consists of nearly 50 people who have delivered 15k+ projects successfully, with 98% of customer satisfaction across the world.
As the CEO of HTMLPanda, I am privileged to strategize and operate the entire company with my focused vision and experience. Besides that, I always ensure that the company is functioning to its optimum and achieving its desired goal.
What was the idea behind starting this organization?
I am glad you asked that. We believe that transforming an idea into a website is the most viable way to offer exceptional web development services to businesses. Based on that, five years ago, we came up with the main idea of commencing HTMLPanda to offer purpose-driven website development services to companies out there to help them in extend their business growth using the latest technologies. We have everything that a business needs to grow on the digital front.
What is your company’s business model–in house team or third party vendors/ outsourcing?
We rigorously follow 100% in-house business model and do not outsource or hire any third-party vendors for any of our projects. We have skillful in-house teams with valuable expertise for each service.
The projects are allocated to the dedicated teams as per the accordance. The team works under the great supervision of our skilled managers to ensure the quality and timely delivery of all the projects.
How is your business model beneficial from a value addition perspective to the clients compared to other companies' models?
At HTMLPanda, our approach to treating every project is different and unique. We possess a better understanding of business needs and deliver services accordingly to our clients. Our experts' primary motive is to offer top-class web development services to our clients based on their specific requirements. Our development process includes the following to ensure our clients’ business growth:
- Goal-Driven Methodology
- 100% Money-Back Guarantee
- Devices & Browser Compatibility
- On-Time Delivery
- Transparent Communication and more
What industries do you generally cater to? Are your customers repetitive?
At HTMLPanda, we render our services to cater to various industries. Give a look at a few of them:
- Travel & Hospitality
- Education & Learning
- Healthcare and more
We are happy to admit that the majority of our clients are repetitive. When it comes to revealing the exact percentage, nearly 92% of our clients look forward to getting in touch with us for their next projects.
Mention the objectives or the parameters critical in determining the time frame of developing a website.
Every project is unique in terms of its goals, deadlines, technologies, or methodology. As a web development company, we at HTMLPanda analyze the requirements given to us attentively and determine a time frame for web development service. To deliver the result-driven solutions to our clients, we consider the following crucial factors:
- Project requirement
- The complexity of the project
- Type of design
- Availability of resources
- Security measures
- Finding the right skill sets for the project
- Development hours and more
How much effort in terms of time goes into developing the front end and back end of a website?
Well, it is not possible to surmise the exact effort goes in terms of time in developing the front-end and back-end of a website, as it totally depends on the complexity of the website, such as the number of pages included, features, purpose, and more. Talking about projects from scratch, custom theming and development usually involves more time and effort compared to the back-end configurations. However, our efforts in terms of time depend on the services we are offering and the client’s requirements. A small front-end project can be delivered within 4-5 days, and the upper limit is directly proportional to the complexity of the website.
What are the key parameters to be considered before selecting the right platform for web development?
As per my understanding, the business requirements and target audience greatly influence the decision of platform selection for web development. We believe that web development involves a lot of practices, and selecting the right platform is one of them. Here are some key parameters that we always keep in our mind while choosing the right platform for web development:
- CMS features
- SEO friendly
Which platform and technologies do you prefer to use in the development of your website?
Since HTMLPanda is a static website with not much to change every day, we have preferred to go for HTML5/CSS3. For our blog, we have opted for WordPress as the CMS platform.
In case we were a product website we would have loved to go with Magento or WooCommerce platforms. And if we were a big content based website we would have preferred Drupal or WordPress for powering our website.
Do you offer website design templates or customized website design, and do you have a responsive website design?
As a web development company, we only look into the development section and not the designing part. Hence, we do not provide any kind of website design templates or customized website design. However, if we are given a website design template or customized website design, our team of well-versed professionals use those designs and convert them into a well responsive website for clients.
Which Content Management System do you prefer to use (Wordpress, Joomla, Drupal, etc)?
Well, it’s one of the most frequently asked questions we often come across. CMS plays a vital role in making a website lucrative. Thus, using a powerful CMS is essential for everyone as it helps in managing the content of the website effectively and efficiently.
We at HTMLPanda give preferences to the client’s requirements and prefer to use CMS as per their needs. We believe in doing what is best for our clients and that is why our team of experts leverages the most demanding CMS, be it Wordpress, Joomla, Drupal or others to offer the best possible services.
Do you provide website maintenance services?
Every website requires regular maintenance. Doing this helps businesses to engage more visitors. We at HTMLPanda offer the most precise web maintenance services across the world, which are carried out by our highly skilled professional team to give our clients and their website visitors a seamless experience. Besides, we also provide an email, chat, and phone support to our customers for any concerns and queries related to our website and services.
What are the key factors that you consider before deciding the cost of a website?
The cost of website development depends on various factors. As a web development company, it becomes difficult for us to determine the actual cost of a website before its development. However, we at HTMLPanda decide the cost of website development based on the following factors:
- Website requirement
- The design complexity of the website
- Type of the website
- Development time (most crucial)
- Features, components and more
- Speed and performance requirements
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions, etc.)
We at HTMLPanda prefer the Hybrid Fixed Pricing Model when the scope and specifications of the project are reasonably clear. Based on this model, we fix cost and timeline, even at the first stage of project development. After that, we divide the projects into different milestones and charge payment based on the percentage of milestone completion.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
Yes, we do have a basic budget requirement, which is $1000. We strictly follow our basic budget requirements whenever we get to work on new projects. However, there are some cases where we do compromise with our basic budget criteria. For instance, if we find the project unique and exciting enough that have the potential to become a trendsetter for others, etc.
What is the price range (min and max) of the projects that you catered to in 2018?
2018 has been such a wonderful and rewarding year for HTMLPanda. During this year, we got an opportunity to work on so many projects, including big projects, mid-range projects, and small projects as well. We accomplished all the projects within the defined time frame and delivered successfully. The minimum price range of the project we had worked on in 2018 was $1000, whereas the maximum price range was $500k.
Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
GoodFirms has been aiming to identify and recognize the best, consistently well-performing platform across the globe. This platform has helped us to showcase our expertise to our prospects. Reaching out to the right customers by providing the right platform that helps to earn visibility and trust.