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Al-powered PSA for MSPs and IT Teams

DeskDay is redefining how MSPs and IT teams deliver IT support.
It’s a modern, AI-driven PSA designed around ease of use, not clutter. From a chat-based service desk to project management, billing, contracts, reporting, and workflow automation, everything lives in one unified ecosystem.
At the heart of DeskDay is Helena, the AI assistant that helps teams respond faster, stay informed, and reduce manual work. End users meet MSPs where they already are: Microsoft Teams, web, mobile, and desktop (with SMS and Slack coming soon).

This isn’t just another PSA. It’s a customer-centric, omnichannel support experience where every interaction matters, and nothing falls through the cracks.
DeskDay
2022
United States
  • Information-technology-services
1 Industry
  • English
1 Language
Industries
  • Information-technology-services
Licensing & Deployment
Support
  • Email
  • Chat
  • Phone
  • 24x7 Support
Training
  • Webinar
  • In-person
  • Documentation

Media

DeskDay

DeskDay Core Features

Focus of Remote Monitoring & Management Feature
  • Backup & Recovery
  • Deployment Management
  • For MSPs
  • IT Asset Management
  • Mobile Access
  • Network Monitoring
  • Patch Management
  • Real-Time Alerts
  • Remediation Management
  • Web Protection
Focus of IT Management Feature
  • Asset Management
  • Capacity Management
  • Maintenance Scheduling
Focus of Service Desk Feature
  • Change Management
  • Incident Management
  • IT Asset Management
  • Knowledge Base
  • Procurement Management
  • Remote Control
  • Reports
  • Self Service Portal
  • SLA Management

DeskDay Pricing

Pricing Type
  • Per User
Preferred Currency
  • USD ($)
Free Version
  • No
Free Trial
  • 14 Days Trial
Payment Frequency
  • Monthly Payment
  • Annual Subscription
Pricing Description
​DeskDay offers a flexible, per-seat pricing model tailored for Managed Service Providers (MSPs), with no hidden fees or onboarding costs. Here's a breakdown of their current pricing options:​

💰 DeskDay Pricing Plans
Monthly Plan: $79 per technician per month.

Annual Plan: $49 per technician per month (billed annually), offering a 25% discount compared to the monthly rate. ​
Vendor pricing page Get Free Trial

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