Unify field service, ticketing, and operations in one configurable platform

DGlide Service Operations Platform is built for mid-sized companies managing field teams and service delivery across complex operations.

Most organizations today run on a fragmented stack such as spreadsheets, WhatsApp, CRM tools, and ticketing systems that do not integrate well. This leads to poor visibility, missed SLAs, and constant firefighting.

DGlide replaces this with a single configurable platform that brings together field service management, ticketing, workflow automation, and IT service operations.

With DGlide, teams can:

Manage field operations and service requests in one system
Track SLAs and performance in real time
Automate workflows without heavy IT dependency
Provide full visibility across operations, tickets, and field teams
Deploy faster without long implementation cycles

Designed for operations and IT leaders, DGlide focuses on usability for non-technical teams while maintaining flexibility for customization and scale.

Whether you are expanding operations, str
DGlide
2022
India
4 Industries
1 Language
Industries
  • Facilities-services
  • Information-technology-services
  • Logistics-supply-chain
  • Mechanical-or-industrial-engineering
Licensing & Deployment
Support
  • Email
  • 24x7 Support

DGlide Service Operations Platform Core Features

Focus of CRM Feature
  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • Email Integration
  • Mobile Access
  • Reporting
  • Security
  • Workflow Automation
Focus of Workflow Management Feature
  • Access Controls
  • Business Process Automation
  • Custom Dashboard
  • Forms Management
  • Graphical Workflow Editor
  • Notifications & Reminders
  • Reporting & Analytics
  • Task Management
  • Workflow Configuration
Focus of Help Desk Feature
  • Analytics & Reporting
  • Alerts
  • Customization
  • Dashboards
  • Email Integration
  • Escalation
  • Interaction Tracking
  • SLA
  • Ticketing Management
Focus of Business Process Management Feature
  • Access Controls/Permissions
  • Alerts/Notifications
  • Business Rules Management
  • Collaboration
  • Data Management
  • Lifecycle Management
  • Process Automation
  • Process Modelling
  • Process Monitoring
  • Reporting & Analysis
  • Workflow Management
Focus of Field Service Management Feature
  • Dispatch Management
  • Job Scheduling
  • Mobile Access
  • Reports
  • Service History Tracking
  • Work Order Management
  • Workforce Tracking
Focus of Ticketing Feature
  • Customer Portal
  • Reporting & Analysis
Focus of Service Dispatch Feature
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Job Management
  • Scheduling
  • Self Service Portal
  • Service History Tracking
  • Technician Management
  • Work Order Management
Focus of ITSM Feature
  • Change Management
  • Customization and Flexibility
  • Incident Management
  • Knowledge Management
  • Problem Management
  • Reporting and Analytics
  • Self-Service Portal
  • Service Level Management

DGlide Service Operations Platform Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • USD ($)
Free Version
  • Yes
Payment Frequency
  • Quote Based

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