Streamline IT Support

InvGate Service Desk allows your IT teams to work smarter, not harder. Improve business agility and customer satisfaction, with a self-service portal and knowledge base capabilities. Automate your workflows to match tickets to the best solver and keep the consistent responses to repeating issues. Gain visibility of all tickets and your team’s work with customizable dashboards and reports. InvGate Service Desk is a secure and robust IT help desk ticketing system, flexible enough to meet other departments’ needs.
InvGate
2009
Argentina
1 Industry
1 Language
Industries
  • Information-technology-services
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • On Premises
  • Web-based
Support
  • Email
  • Phone
  • 24x7 Support
Training
  • In-person
Knowledge Base
  • Help Guides
  • Video
  • Blog
  • On-Site Training

Media

InvGate Service Desk
InvGate Service Desk
InvGate Service Desk
InvGate Service Desk
InvGate Service Desk

InvGate Service Desk Core Features

Focus of Help Desk Feature
  • Analytics & Reporting
  • Customer Review
  • Customization
  • Dashboards
  • Escalation
  • Knowledge Base
  • Live Chat
  • Multilingual
  • SLA
  • Ticketing Management
Focus of Service Desk Feature
  • Change Management
  • CMDB
  • IT Asset Management
  • Knowledge Base
  • Mobile Access
  • Problem Management
  • Remote Control
  • Reports
  • Self Service Portal
  • SLA Management
Focus of ITSM Feature
  • Asset Management
  • Configuration Management
  • Customization and Flexibility
  • IT Release Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management
Focus of IT Management Feature
  • Asset Management
  • Capacity Management
  • Compliance Management
  • Inventory Management
  • Patch Management
  • Reporting & Analytics

InvGate Service Desk Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • USD ($)
Free Version
  • No
Free Trial
  • 30 Days Trial
Payment Frequency
  • Quote Based

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