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InvGate Service Desk allows your IT teams to work smarter, not harder. Improve business agility and customer satisfaction, with a self-service portal and knowledge base capabilities. Automate your workflows to match tickets to the best solver and keep the consistent responses to repeating issues. Gain visibility of all tickets and your team’s work with customizable dashboards and reports. InvGate Service Desk is a secure and robust IT help desk ticketing system, flexible enough to meet other departments’ needs.
- Information-technology-services
- English
Screenshot & Video
LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
- On Premises
- Web-based
SUPPORT
- Email
- Phone
- 24x7 Support
Training
- In-person
Knowledge Base
- Help Guides
- Video
- Blog
- On-Site Training
InvGate Service Desk Core Features
- Analytics & Reporting
- Customer Review
- Customization
- Dashboards
- Escalation
- Knowledge Base
- Live Chat
- Multilingual
- SLA
- Ticketing Management
- Change Management
- CMDB
- IT Asset Management
- Knowledge Base
- Mobile Access
- Problem Management
- Remote Control
- Reports
- Self Service Portal
- SLA Management
- Asset Management
- Configuration Management
- Customization and Flexibility
- IT Release Management
- Reporting and Analytics
- Security and Compliance
- Self-Service Portal
- Service Level Management
InvGate Service Desk Pricing
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
Vendor pricing page
-
30 Days Trial
