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iSupport, is used by more than 250,000 help desk professionals every day to help them solve their most demanding support issues. iSupport Software two editions (Incident Management and Service Desk) with the power and flexibility to meet your company's needs as they change over time. iSupport enables you to manage Incidents, Problems, Changes, CMDB, Assets, Knowledge, Workflows, and more.
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LICENSING & DEPLOYMENT
- Cloud Hosted
- On Premises
- Web-based
- Windows
- Mac
SUPPORT
- Chat
- Phone
Knowledge Base
- Help Guides
- Video Guides
- Whitepapers
iSupport Core Features
- Customization
- Dashboards
- Document Storage
- Email Integration
- Escalation
- Interaction Tracking
- Live Chat
- Multi-Channel
- Response Template
- SLA
- Ticketing Management
- Alerts/Notifications
- Appointment Management
- Escalation
- Help Desk
- Knowledge Base
- Live Chat
- Response Templates
- Self-Service Portal
- Social Media Integration
iSupport Pricing
Pricing Type
-
Contact Vendor
Free Version
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No
Payment Frequency
-
Quote Based
iSupport Reviews
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