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Kommo

4.0 (3 Reviews)|Write a Review|Unclaimed profile
📍 United States HQFounded 2009

Deployment

Web-basediPhone/iPadAndroidWindowsMac

Best for

SmallMediumLarge

Overview

About Kommo

Consumers are already exchanging millions of messages with businesses every day — is your sales team ready for the revolution? Kommo adds a whole set of messaging apps to your arsenal, equipping your reps to respond lighting-fast to hot leads and drive more sales. The best part? Now you can write to leads on the messaging app they prefer from the comfort of the lead card. No more app switching. No more “hang on while I look that up”. Grab messenger leads, respond more effectively and do it with all the lead’s info right in front of you.

When small sales teams need to cut through the noise and win more sales, they choose Kommo. It's the only solution that can fully automate the sales process from lead capture to won sale and beyond — we even offer a recurring sales pipeline that's perfect for SaaS!

At a glance

Software information

Industries served, licensing and the support Kommo provides.

Industries

  • Computer-software

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free trial

Support

  • Live Chat
  • Phone

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies
Languages (1)
English

Review analytics

What customers report

4.0
Based on 3 verified reviews
Ease of use4.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations4.0

What users like the most

  • Help to analyze and sales predictions.
  • Very unique and powerful digital pipeline.
  • Easy drag and drop feature.

What users like the least

  • The technical support team is not quick to resolve the problem.
  • Sometimes it is very time-consuming.

What users say

Review Analytics of Kommo

Every review is verified through Goodfirms before it's published.

4.03 Verified Reviews
Ease of use (1 review)4.0
Features & functionality (1 review)5.0
Customer support (1 review)5.0
Value for money (1 review)5.0
Integrations (1 review)4.0
Review Summary
Summarized from 3 verified reviews · Updated September 2026
Kommo is a cloud-based CRM platform that users find useful for organizing leads, companies, and contacts, with particular value in its messenger integration and ability to consolidate customer data from multiple sources. The platform offers automation features and resale options that can help boost sales and reduce manual work. However, users have reported occasional bugs with data importing and navigation issues caused by dependencies between tabs that can hinder usability.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Kommo
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What reviewers mention most

Craig B. DentVerified Review
Posted on Jun 23, 2022

“A cloud-based multifunctional CRM platform integrated with messenger tool.”

Overall rating5.0
Ease of use4.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations4.0
Its messenger integration is very helpful for making customer relationships. We are able to boost our company’s revenue with the available tools on this platform. It easily abstracts leads from different lead generation sources like calls, chats, emails, business cards, etc. We found this CRM Software useful to increase our sales and number of repeated orders as it automates repetitive actions and reduces manual work.
InsightWhaleVerified Review
Posted on Sep 23, 2019

“Good”

Overall rating4.0

Pros: We can separate Leads, Companies, and Contacts in a comfortable format

Cons: Sometimes has bugs with data importing

Code InspirationVerified Review
Posted on Dec 21, 2018

“Average review”

Overall rating3.0

Pros: A lot of possibilities for resale options.

Cons: Messed dependencies between tabs cause difficulties to use that.

Overall Experience: Would prefer to try something else when finishing our paid prescription here.

Capabilities

Kommo features

The full feature set, grouped by module.

CRM Software

  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • Email Integration
  • Lead Management
  • Reporting
  • Sales Automation
  • Workflow Automation

Lead Management Software

  • Campaign Management
  • Contact Management
  • Email Integration
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Source Tracking

Plans

Kommo pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
INR (₹)
Free Trial
available Days
Vendor pricing page
Standard₹15 / month

Media

Screenshots & video

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