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The Fastest, Easiest, Most Powerful Field Service Management Software.

The Fastest, Easiest, Most Powerful Field Service Management Software - mHelpDesk is a fast, easy and reliable way to get complete visibility over your service tickets, technicians, scheduling, and billing. It works on your desktop, laptop, smartphone, or tablet – it’s as easy as pie. It provides a proven system that tracks every service and works order from start to finish. It organizes tasks, client notes, service details, and billing information neatly into one unified system. It’s all designed to support you in delivering the best possible service to your clients. mHelpDesk is the all-in-one service company software solution that can turbocharge your slow, repetitive, and manual processes so you can focus on what really matters.
MHELPDESK
2009
United States
  • Facilities-services
  • Transportation-trucking-railroad
2 Industries
  • English
1 Language
Industries
  • Facilities-services
  • Transportation-trucking-railroad
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux
Support
  • Chat
  • Phone
  • 24x7 Support
Knowledge Base
  • Help Guides
  • Video
  • Blog

Media

mHelpDesk

mHelpDesk Core Features

Focus of Field Service Management Feature
  • Contact Management
  • Dispatch Management
  • Inventory Management
  • Job Costing
  • Job Scheduling
  • Mobile Access
  • Quotes & Estimates
  • Reports
  • Routing
  • Service History Tracking
  • Time Tracking
  • Work Order Management
  • Workforce Tracking
Focus of Scheduling Feature
  • Appointment Scheduling
  • Automated Scheduling
  • Calendar Management
  • Employee Scheduling
  • Multi-Location
  • Online Booking
  • Real-time Scheduling
  • Reminders
  • Reports & Analytics
Focus of Business Management Feature
  • Accounting
  • Billing & Invoicing
  • Budgeting & Forecasting
  • Customer Management
  • Financial Management
  • Inventory Management
  • Marketing Management
  • Project Management
  • Reporting & Analytics
  • Scheduling
  • Time Tracking
  • Workforce Management
Focus of Service Dispatch Feature
  • Contract Management
  • Dispatch Management
  • GPS Tracking
  • Job Management
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management
Focus of GPS Tracking Feature
  • Alerts/Notifications
  • Asset Tracking
  • Distance Tracking
  • Geo-fencing
  • History Tracking
  • Mobile Access
  • People Tracking
  • Real Time Tracking
  • Reporting
  • Routing
  • Vehicle Tracking
Focus of Computer Repair Shop Feature
  • Billing & Invoicing
  • CRM
  • Inventory Management
  • Repair Ticket Management
  • Reports
  • Status Check
Focus of Maintenance Management Feature
  • Billing & Invoicing
  • Equipment Maintenance
  • Inventory Management
  • History Tracking
  • Mobile Access
  • Reporting
  • Scheduling
  • Work Order Management
Focus of Work Order Feature
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Task Management
  • Inventory Management
  • Job Management
  • Preventive Maintenance
  • Quotes & Estimates
  • Routing Resource
  • Scheduling
  • Work Order Management

mHelpDesk Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • USD ($)
Free Version
  • No
Free Trial
  • Available Trial
Payment Frequency
  • Quote Based
Vendor pricing page Get Free Trial

mHelpDesk Reviews

5.0 1 Review
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  • Most Recent
  • Rating: high to low
  • Rating: low to high
Write a Review

mHelpDesk has helped me with one of the most important tasks of managing my appointments.

I have been with software for more than 2 years, So far, my experience is great, the layout of it is amazing and I absolutely love how easy and nice it is to navigate through things. I can make a schedule while also adding extra tasks and reminders for myself. Actually, this software provides a wide range of features, including job scheduling, invoicing, customer management, and mobile access, consolidating various aspects of field service management into a single platform. Here we can create customized templates for quotes, invoices, and other documents, allowing businesses to maintain a professional and consistent appearance in their communications.

What was the project name that you have worked with mHelpDesk?

Scheduling Software , Field Service Management Software , Business Management Software

How long have you used mHelpDesk?

2 Years

How frequently you use mHelpDesk?

Daily

How do you find pricing of mHelpDesk?

mid-tier

What do you like the most about mHelpDesk?

It’s very easy to use and I actually find myself getting more things done with this software. It’s a great way to manage your schedule and gain new clients with it. Works very well with my business model, keep up designing new features and things.

What do you like the least about mHelpDesk?

Some issues were there initially but it worked for me perfectly after that.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

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