Name: mHelpDesk
Rating: 5.0 (1 reviews)

Overview

About mHelpDesk

The Fastest, Easiest, Most Powerful Field Service Management Software - mHelpDesk is a fast, easy and reliable way to get complete visibility over your service tickets, technicians, scheduling, and billing. It works on your desktop, laptop, smartphone, or tablet – it’s as easy as pie. It provides a proven system that tracks every service and works order from start to finish. It organizes tasks, client notes, service details, and billing information neatly into one unified system.

It’s all designed to support you in delivering the best possible service to your clients. mHelpDesk is the all-in-one service company software solution that can turbocharge your slow, repetitive, and manual processes so you can focus on what really matters.

At a glance

Software information

Industries served, licensing and the support mHelpDesk provides.

Industries

Facilities-services
Transportation-trucking-railroad

Licensing

Proprietary
Quote Based
Free trial

Support

Live Chat
Phone

Training

Help Guides
Video Guides
Blogs

Knowledge Base

Help Guides
Video
Blog

Languages (1)

English

Review analytics

What customers report

5.0

Based on 1 verified review

Ease of use5.0

Features & functionality5.0

Customer support5.0

What users like the most

It’s very easy to use and I actually find myself getting more things done with this software. It’s a great way to manage your schedule and gain new clients with it. Works very well with my business model, keep up designing new features and things.

What users like the least

Some issues were there initially but it worked for me perfectly after that.

Verified reviews

mHelpDesk reviews

5.0 · 1

Anonymous

Posted on Dec 19, 2023

“mHelpDesk has helped me with one of the most important tasks of managing my appointments.”

Overall rating

5.0

Ease of use5.0

Features & functionality5.0

Customer support5.0

I have been with software for more than 2 years, So far, my experience is great, the layout of it is amazing and I absolutely love how easy and nice it is to navigate through things. I can make a schedule while also adding extra tasks and reminders for myself. Actually, this software provides a wide range of features, including job scheduling, invoicing, customer management, and mobile access, consolidating various aspects of field service management into a single platform. Here we can create customized templates for quotes, invoices, and other documents, allowing businesses to maintain a professional and consistent appearance in their communications.

Capabilities

mHelpDesk features

The full feature set, grouped by module.

Field Service Management Software

Contact Management
Dispatch Management
Inventory Management
Job Costing
Job Scheduling
Mobile Access
Quotes & Estimates
Reports
Routing
Service History Tracking
Time Tracking
Work Order Management
Workforce Tracking

Scheduling Software

Appointment Scheduling
Automated Scheduling
Calendar Management
Employee Scheduling
Multi-Location
Online Booking
Real-time Scheduling
Reminders
Reports & Analytics

Business Management Software

Accounting
Billing & Invoicing
Budgeting & Forecasting
Customer Management
Financial Management
Inventory Management
Marketing Management
Project Management
Reporting & Analytics
Scheduling
Time Tracking
Workforce Management

Service Dispatch Software

Contract Management
Dispatch Management
GPS Tracking
Job Management
Routing
Scheduling
Service History Tracking
Work Order Management

GPS Tracking Software

Alerts/Notifications
Asset Tracking
Distance Tracking
Geo-fencing
History Tracking
Mobile Access
People Tracking
Real Time Tracking
Reporting
Routing
Vehicle Tracking

Computer Repair Shop Software

Billing & Invoicing
CRM
Inventory Management
Repair Ticket Management
Reports
Status Check

Maintenance Management Software

Billing & Invoicing
Equipment Maintenance
Inventory Management
History Tracking
Mobile Access
Reporting
Scheduling
Work Order Management

Work Order Software

Contract Management
Customer Database
Dispatch Management
Task Management
Inventory Management
Job Management
Preventive Maintenance
Quotes & Estimates
Routing Resource
Scheduling
Work Order Management

Plans

mHelpDesk pricing

Free Version

Payment Frequency

Quote Based

Preferred Currency

USD ($)

Free Trial

available Days

Get Free Trial Vendor pricing page

Media

Screenshots & video

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