Sugar CRM

#1 Rated CRM platform for small and medium size businesses.

4.0 (8 Reviews)
About Sugar CRM
SugarCRM enables businesses to create extraordinary customer relationships with the most empowering, adaptable and affordable customer relationship management (CRM) software solution on the market. We are the industry’s leading company focused exclusively on customer relat...
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Sugar CRM
#1 Rated CRM platform for small and medium size businesses.
4.0 (8 Reviews)
Product Demo
Core Features
CRM Software Features
  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • Email Integration
  • Forecasting & Analytics
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Workflow Automation
  • File Management
  • Lead Management
  • Mobile Access
  • Security
2 Reviews
Client Reviews
OK CRM for small businesses - still lacking
Kelly Wasden Enterprise Accounts at Motivosity
on 23/3/20

I want to like SugarCRM but after using it for well over 2 years as both user and admin, I have a real hard time recommending it to any business that is scaling fast. It's clunky in reporting, weird with opportunity creation. They updated the UI a bit, but that basically means they just repurposed the same buttons and added some more color to the overall look and feel. It's definitely an upgrade, but nothing like CopperCRM (Prosperworks) and SalesForce or even Hubspot. It's OK for a small business as they are starting out because it is somewhat easy to navigate, but with the lack or reports and overall clunkiness, I have a hard time recommending when there are so many great CRM's out there to accomplish your needs.

Solid CRM
Zeke Becerra Regional Sales Manager at Dbvisit Software
on 23/3/20

Sugar makes managing leads through the sales process relatively easy, and it's very customizable. There's integration for Gmail so that logging emails to records is pretty simple, and doing so manually is also easy. I only gave 4 stars because I think the reporting functionality is archaic and isn't very easy to use at all. Other than that, a solid CRM.

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Key Details
Software trial:

7 Days

Starting Price:


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