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Free Email-Based HOA Maintenance & Ticketing Software with AI Agent

TapHero is a maintenance request and ticketing platform designed for homeowners associations (HOAs), condo associations, and property managers who want a simpler way to manage community maintenance issues. Residents submit requests by sending an email, and TapHero automatically converts those messages into organized service tickets. The system uses AI-assisted triage to categorize requests, track conversations, and Property managers can assign tickets, monitor response times, and track resolution status from a centralized dashboard. Because TapHero works through email rather than requiring residents to log into a portal or download an app, it dramatically reduces adoption barriers while improving transparency and accountability for community maintenance operations.maintain a clear record of communication between residents, management teams, and vendors.
Taphero
2025
United States
  • Real-estate
1 Industry
  • English
1 Language
Industries
  • Real-estate
Licensing & Deployment
  • Open Source
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
Support
  • Email
  • Chat
  • Phone
  • 24x7 Support
Training
  • Documentation

Media

TapHero
TapHero
TapHero

TapHero Core Features

Focus of Help Desk Feature
  • Ticketing Management
Focus of Property Management Feature
  • Maintenance Management
Focus of Ticketing Feature
  • Customer Portal
Focus of HOA Feature
  • Work Order Management
Focus of Maintenance Management Feature
  • Preventive Maintenance
  • Scheduling
  • Work Order Management
Focus of Community Feature
  • AI Features
Focus of Facility Management Feature
  • Work Order Management

TapHero Pricing

Pricing Type
  • Free
Vendor pricing page

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