When I Work
When I Work was built to serve the employee scheduling and communication needs of workplaces across a wide range of industries. We make scheduling staff easy for coffee shops, restaurants, customer service departments, retail shops, colleges, healthcare organizations, nonprofits, and many, many other types of workplaces. If you have hourly employees, we can help make scheduling, communication, and collaboration easier for you and your team.
Core Features
Time Tracking Features
  • Alerts/Notifications
  • Employee Database
  • Multiple Billing Rates
  • Overtime Calculation
  • Reports & Analysis
  • Timesheet Management
  • Vacation/Leave Tracking
Time Clock Features
  • Attendance Management
  • Biometric Recognition
  • Leave Tracking
  • PTO Tracking
  • Task Management
  • Time Tracking
Employee Scheduling Features
  • Absence Management
  • Employee Management
  • Integration
  • Reporting/Analytics
  • Schedule Management
  • Scheduling Effectiveness
  • Shift Management
  • Time Management
Scheduling Features
  • Appointment Scheduling
  • Automated Scheduling
  • Calendar Management
  • Employee Scheduling
  • Multi-Location
  • Online Booking
  • Real-time Scheduling
  • Resource Scheduling
Medical Scheduling Features
  • Drag & Drop
  • Facility Scheduling
  • Faculty/Staff Management
  • Multi-Location
  • No-Show Tracking
  • On Call Scheduling
  • Physician Management
  • Self Service Portal
Pricing Type
Flat Rate
Free Version
Payment Frequency
Monthly Payment, Annual Subscription, Free
Vendor pricing page
14 Days Trial
Plans & Packages
$2.00 Per Month
Customer Reviews
5.0 (1 Reviews)

The software is very intuitive

posted on 27/1/21

Oliver Bravo, founder and CEO of Best Lawsuit Loans LLC. You can use any part of my response, all of it, or none of it. We use "When I Work" and we love it. I will first go over the pros, and then the cons. 

It has a free version and premium version, which is good. I usually try to avoid programs that are completely free with no premium version, because usually with free software, you end up paying one way or another, whether it's through annoying advertising or having your information sold. I don't know if you heard about all the free anti-virus programs which were found to sell their users' data. 

Anyway, "When I Work" is free for up to 75 users, and then they charge a reasonable fee for more users. It works on all platforms, so whether your employee is on a Windows laptop or an iPad, it will work. It has very good notification functionality, it notifies employees that are scheduled or rescheduled so nobody misses anything. 

It has a picture icon for each employee. The picture icon has saved me a few times because it helps to identify who you are managing. For example, if you have Johns in the office, you won't confuse them with each other. It also adds a human touch, so you feel closer to your employees. 

The customer service agents are professional and they know the program very well. When I had a question, I emailed them and I heard back within minutes. This was during a holiday and I was surprised that they got back to me so quickly. The software is very intuitive. When I first opened it, I didn't have to read the manual, I just started working with it as if I have used the software for years. The developers are constantly updating it to fit users' suggestions. I suggested a feature a while back and the developers made that feature available a few weeks later. 

It cannot integrate with payroll. I wish it could. That's really the only con that I can think of, for my purposes

Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Chat
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
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