Wix Answers
Deployment
Web-based
Best for
SmallMediumLarge
Overview
About Wix Answers
Wix Answers is the industry’s first unified customer support platform. With all support channels built into a single platform, agents are more efficient and teams can gain deeper insights into their operations. Wix Answers uses a centralized, AI-powered approach to knowledge management that makes customers self-reliant, agents more effective, and organizations run more smoothly.
At a glance
Software information
Industries served, licensing and the support Wix Answers provides.
Licensing
- Monthly Payment
- Annual Subscription
- Free trial
Support
- Online (Ticket)
Training
- Help Guides
- Video Guides
- Blogs
Knowledge Base
- Help Guides
- Video Guides
- Blogs
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Wix Answers features
The full feature set, grouped by module.
Help Desk Software
- Analytics & Reporting
- Alerts
- Customization
- Dashboards
- Email Integration
- Escalation
- Interaction Tracking
- Knowledge Base
- Live Chat
- Multi-Channel
- Multilingual
- Response Template
- SLA
- Ticketing Management
Live Chat Software
- Alerts/Notifications
- Canned Responses
- Chat Bots
- File Transfers
- Geo Targeting
- Offline Form
- Proactive Chat
- Reports & Analytics
- Secured Encryption
- Visitor Tracking
Plans
Wix Answers pricing
Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Free Trial
14 Days
Standard$24 / month
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