Workhub Tasks

WorkHub Tasks Supplement Your Customer Support Efforts

4.5 4 Reviews
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WorkHub Tasks can speed up request processing and issue resolutions by streamlining internal processes like service requests or IT supports. Beyond keeping track of what is happening inside your organization, you can improve your customer experience by blending support channels and resolving issues at any time. Workhub Tasks is a simple information sharing and helpdesk ticketing software with real-time data making you capable of taking customer relationships to the next level.
Nabeel Amir
2018
United States
9 Industries
1 Language
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LICENSING & DEPLOYMENT

SUPPORT

  • Email
  • Chat
  • 24x7 Support

Knowledge Base

  • Help Guide
  • Video
  • Blog

Workhub Tasks Core Features

CRM

  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • File Management
  • Lead Management
  • Reporting

Customer Service

  • Alerts/Notifications
  • Feedback Management
  • Help Desk
  • Knowledge Base
  • Live Chat
  • Self-Service Portal

Task Management

  • Collaboration Tool
  • Progress Tracking
  • Project Planning
  • Project Scheduling
  • Reporting
  • Resource Management
  • Task Management
  • Team Collaboration

Customer Engagement

  • Communication Management
  • Feedback Management
  • Live Chat
  • Reporting/Analytics
  • Video Support

Customer Experience

  • Dashboard
  • Knowledge Management
  • Reporting & Analytics

Workhub Tasks Executive Interview

Ali Shaheen
Ali Shaheen
CEO, Workhub Tasks
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Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
GoodFirms has done an excellent job in helping to increase the visibility of our product among potential clients. We have seen a noticeable increase in the inquiries and leads we receive. Their team is knowledgeable, efficient, and has greatly supported us in optimizing our online presence. Their services have been incredibly helpful in getting our business noticed by potential clients. I am delighted with the results I have seen so far.
Please introduce your product and give a brief about your role within the organization.
WorkHub is an incredibly useful AI-powered team success platform that provides organizations with all the tools they need to keep their teams connected, collaborative, and celebrated. This all-in-one platform is incredibly affordable, costing only 1/5th of similar products. WorkHub is an ideal tool for any organization looking to increase its team's success.
 
As the CEO and co-founder of WorkHub, I am charged with guiding the organization to success by setting the strategy, vision, and mission. Additionally, I am responsible for driving innovation, managing risks, and ensuring compliance with applicable laws and regulations. I am also deeply committed to promoting the organization's culture and values.
What was the objective behind coming up with this software?
WorkHub aims to revolutionize the operations of businesses around the globe by offering an AI-driven platform for team communication, collaboration, recognition, and rewards. Our platform empowers organizations to overcome challenges, increase productivity and efficiency, as well as motivate their employees with satisfaction and engagement. We are proud to serve B2B customers from all over the world with our cutting-edge technology solutions.
How is your software beneficial from a value-addition perspective to the clients compared to other software alternatives available in the market?
WorkHub provides a comprehensive suite of tools that offer significant value-addition benefits to its clients compared to other alternative software. Its features include automated workflows, real-time collaboration, task management, and AI-based rewards and recognition.

Additionally, WorkHub offers integration with a wide range of applications, allowing users to easily access and share data across multiple platforms. It helps to save time and money, improve efficiency, and boost productivity. Moreover, its user-friendly interface offers a seamless experience, enabling users to quickly and easily manage their tasks and collaborate with customers and colleagues. Ultimately, WorkHub provides a comprehensive and cost-effective solution that adds value to its clients.
What industries do you generally cater to? Which industries in general are highly benefiting from using your software?
WorkHub is a highly versatile software solution that offers various industries a wide range of benefits. Retail, SaaS, insurance, health care, hospitality, and transportation are just some sectors that can benefit from using WorkHub's software. It is designed to help streamline processes, reduce costs, and improve customer experience, making it an invaluable tool for businesses in these industries. With its robust features and tools, WorkHub is an ideal choice for companies looking to increase efficiency and productivity.
What are the key features of your software that make it stand apart from your competitor products in the market?
The key features of WorkHub that make it stand apart from other products in the market include the following:
 
  • Collaboration: WorkHub provides advanced collaboration features such as real-time chat, video conferencing, and task management.
  • Communication: WorkHub's communication features provide efficient real-time collaboration via messaging, video calls, file sharing, etc. It is perfect for teams to stay connected & work together.
  • Task Management: WorkHub helps teams stay organized by breaking down projects into tasks that can be tracked and monitored.
  • AI-powered rewards and recognition: WorkHub's AI-powered rewards and recognition use AI to create personalized, automated rewards & recognition programs, optimizing the process & increasing employee engagement & morale.
  • Security: WorkHub ensures the security of its users' data with advanced security features and access control.
  • Integration: WorkHub integrates with popular third-party applications and services such as Slack, Workplace, Flock, etc.
  • Reporting: WorkHub offers a variety of reports and analytics to help teams measure their progress.
What is the customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
The customer satisfaction rate for our software is very high. We take several steps to meet our customer's needs and requirements. We have a team of customer service representatives who are available to answer any questions or concerns that customers may have. We also use customer feedback to improve our software and to identify areas for improvement. Finally, we monitor customer satisfaction surveys to identify areas of improvement.
Are your customers repetitive? If yes, what is the percentage of repeat customers that you have?
Our software has become a favorite among customers due to its unique features and the quality of customer service. We strive to keep our prices competitive so that customers can take advantage of software without breaking the bank. Additionally, we continuously work to improve our platform and add new features that help us exceed customers' expectations.
Does your software product provide any resource or knowledge section for its users? If yes, what kind of material is provided to your users to help them get acquainted with your product?
Our website and social media channels have a wealth of knowledge for users. We provide various resources to help them understand our product, including user manuals, FAQs, tutorials, webinars, and other educational materials. We also provide detailed guides on how to use the product in different scenarios so that users can get the most out of the product's features and functionality. With our resources, users can easily navigate and make the most out of the product.
What kind of support system do you offer to your clients for catering to their queries and issues?
We offer a comprehensive support system for clients to help address their queries and issues. Our support team is available 24/7 through email and live chat. We also have a dedicated team available to answer any questions or concerns. Additionally, we have an online knowledgebase and FAQs page, which provides comprehensive information on our products and services.
What has been the revenue for your product for 2022?
At this time, it is challenging to provide an exact figure for our product's revenue for 2022. We are in the early stages of our company's growth but progressing and surpassing our initial expectations. We are confident that our product will continue to perform well, and we look forward to the future. Our team is dedicated to providing the best possible product and customer experience, and we will continue to strive toward our goals.
Where do you see your product in the next 10 years?
In the next 10 years, I see our product being a leader in the industry, offering advanced technology and innovative solutions to our customers. We will continue to strive for excellence and customer satisfaction as we expand our products and services to meet the market's ever-changing needs. We look forward to continued growth and success in the years to come.

Workhub Tasks Pricing

Pricing Type

  • Flat Rate

Preferred Currency

  • USD ($)

Free Version

  • No

Payment Frequency

  • Monthly Payment

Plans & Packages

Standard
$39 Per Month

Workhub Tasks Reviews

4.5 4 Reviews
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Umar Saleem

One of the best software for task management and employees collaboration

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

Review Summary

We've been using WorkHub TASKS, and it's been a game-changer! With its top-notch automation features, we've been able to breeze through our workday without any hassle. WorkHub TASKS has undoubtedly boosted my efficiency and productivity, making it easier for me to get things done in a timely and efficient.

Which features have you used in Workhub Tasks?

Task Management Software

How long have you used Workhub Tasks?

3 Months

How frequently you use Workhub Tasks?

Daily

What do you like the most about Workhub Tasks?

In terms of efficiency and effectiveness, this is an excellent solution. One of the strongest advantages of the service is its affordability. .

What do you like the least about Workhub Tasks?

During the onboarding process, there are a few issues that need to be addressed.. . .

Effective task management system for your organization

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Absolutely love it! I sincerely appreciate the effort put into it. It aids me in keeping everything organized and separated by category. I can easily track the records and verify the status of pending tickets

Which features have you used in Workhub Tasks?

Task Management Software

How long have you used Workhub Tasks?

1 Years

How frequently you use Workhub Tasks?

Daily

How do you find pricing of Workhub Tasks?

inexpensive

What do you like the most about Workhub Tasks?

-Simple to use -Flexible solution -Highly customizable -Fairly affordable

What do you like the least about Workhub Tasks?

One cannot retrieve the completed or deleted task; otherwise, it's good enough.

All-in-one and excellent help desk ticketing system. I absolutely love it!

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

Review Summary

It is a fantastic solution and I absolutely love it. It helps me keep my customer service all in 1 place. It always helps me to check updates effectively.

Which features have you used in Workhub Tasks?

Customer Service Software

How long have you used Workhub Tasks?

4 Months

How frequently you use Workhub Tasks?

Daily

How do you find pricing of Workhub Tasks?

inexpensive

What do you like the most about Workhub Tasks?

It is very easy to install and a user-friendly solution.

What do you like the least about Workhub Tasks?

Some features really need to be improved.

All-in-one and excellent help desk ticketing system. I absolutely love it!

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

Review Summary

It is a fantastic solution and I absolutely love it. It helps me keep my customer service all in 1 place. It always helps me to check updates effectively.

Which features have you used in Workhub Tasks?

Task Management Software

How long have you used Workhub Tasks?

04 Months

How frequently you use Workhub Tasks?

Daily

How do you find pricing of Workhub Tasks?

inexpensive

What do you like the most about Workhub Tasks?

It is very easy to install and a user-friendly solution.

What do you like the least about Workhub Tasks?

Some features really need to be improved for a better experience.