Zenefits Reviews & Pricing 2026

Human Resources HR Software for Businesses

The Zenefits People Platform brings everything HR into one radically simple, single app. Our platform is designed to be comprehensive without being overly complex. It puts benefits, payroll and HR system access in the pockets and at the fingertips of employees. Zenefits has all the HR tools that make managing your people easy, from streamlined onboarding and easy PTO tracking to org charts, performance reviews, and so much more. Zenefits simplifies the process of curating, and providing great benefits to your people from comprehensive healthcare plans to perks like commuter benefits.

Industries

Human-resources
Staffing-recruiting

Licensing & Deployment

Proprietary
Cloud Hosted
Web-based
iPhone/iPad
Android
Windows
Mac
Linux

Support

Email
Chat
Phone
24x7 Support

Knowledge Base

Help Guides
Blog
Case Studies
Whitepapers
On-Site Training

Media

Zenefits Core Features

Focus of HR Feature

Accounting
Applicant Tracking
Benefits Management
Employee Management
Feedback
Job Board Posting
Onboarding
Payroll Management
Performance Management
Recruiting Management
Reporting & Analytics
Self Service Portal
Social Recruiting
Talent Management
Time Management
User Support

Zenefits Pricing

Pricing Type

Flat Rate

Preferred Currency

USD ($)

Free Version

Free Trial

Available Trial

Payment Frequency

Monthly Payment
Annual Subscription

Vendor pricing page

Plans & Packages

Standard

$8 Per Month

Zenefits Reviews

13
Total Reviews

4.2/5
Overall Rating

0
Recent Reviews

What Users Say

Really good for growing business

Parth Parikh , Software QA Engineer at Nokia

Feature-Packed HR Platform

Amit Tiwari , Digital Marketing Expert at OTS Solutions

Unique payroll management software

George Mirov , Client Services Manager at MXOtech, Inc

Great Tool according to me

Eddy Rivas , Server Administrator at 4D Alliance CA

Very pleased by the tool

Pragya Neer

Zenefits Reviews

4.2 13 Reviews

Scott Fricks

Posted on Nov 01, 2021

Worst customer service I've ever experienced from any company I've ever dealt with

Zenefits complete screwed up our payroll. We contacted them numerous times over several months and they continually vowed to fix the issue. After a bit they simply stopped responding and could not be contacted. PLEASE NOTE THAT ZENEFITS DOES NOT HAS A PHONE NUMBER LISTED ON THEIR SITE. There's your first clue. We literally had to contact the owner with Facebook messaging to get a response. They finally did after more than 6 months and STILL SCREWED UP the payroll. It took more than 8 months to resolve. Avoid Zenefits at all costs!

Rating Breakdown

Ease of Use
Features
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Overall Rating

Tessa (Carroll) Wuertz, Director of Marketing & Agency Partnerships at efelle creative

Posted on Nov 28, 2019

Zenefits works great for our team and is very helpful for what we need it to do

Pros: Extremely user-friendly, great UX, straightforward Cons: None

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Meghan

Posted on Nov 11, 2019

Average review

Pros: Easy to use Cons: The customer reps

Rating Breakdown

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Features
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Overall Rating

Nicolas Costa Ossa, Director Customer Operations & Account Management at Koombea

Posted on Oct 31, 2019

Great tool that get you up and running quickly

Pros: Nice interface. Easy to use. Cons: None

Rating Breakdown

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Features
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Overall Rating

Parth Parikh, Software QA Engineer at Nokia

Posted on Jan 01, 2019

Really good for growing business

Pros: Makes life easier, benefits, payroll and HR in a single workflow. Cons: Sometimes its too complex.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Amit Tiwari, Digital Marketing Expert at OTS Solutions

Posted on Jan 01, 2019

Feature-Packed HR Platform

For a small business, there is not anyone cheaper than Zenefits and they have much greater integration and overall HR flow management than pretty much anyone I could find. When everything works, Zenefits is a beautiful thing.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

George Mirov, Client Services Manager at MXOtech, Inc

Posted on Dec 28, 2018

Unique payroll management software

Zenefits payroll comes with the kind of user-friendliness, unlike anything. The customer service is good, and their representatives are smart and always available to resolve our issues. The customization is better than other software and the system has helped in our tracking and compliance needs.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Eddy Rivas, Server Administrator at 4D Alliance CA

Posted on Dec 26, 2018

Great Tool according to me

Pros: Getting these tasks off my plate allows me to reinforce the ways I truly add value — partnering with my company to effectively architect, scale and develop the growing and changing organization. Cons: One may presume the strong suit for a benefits broker would be handling benefits but, unfortunately, that has proved itself to be a con. They do send changes to carriers automatically, which is a time saving on my part. However, I was sold on the theory the Zenefits team would also provide support for employees and I was encouraged to provide the customer service contact information to them.

Rating Breakdown

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Features
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Overall Rating

Pragya Neer

Posted on Dec 22, 2018

Very pleased by the tool

Zenefits has been an excellent way for us to incorporate something small technology since we have really useful and excellent tools. I am sure there are small things that still need to be modified, but it is nothing to avoid recommending the use of this product.

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Code Inspiration

Posted on Dec 21, 2018

Changed the business scenario

Zenfits never had good customer service and therefore businesses had to hire professionals to get help with unexpected issues. And since every business would require some help from Customer Support to deal with unwanted issues, so it is encouraging other customers to leave Zenfits and to switch to alternatives.

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Shubham

Posted on Dec 20, 2018

Average feedback for Zenefits

Zenefits implementation is a little bit slow at first; it usually takes about 4-6 weeks to set it up. There can be a bit of a backlog with payroll and benefits access as Zenefits sets up its customer accounts with benefit and payroll providers.

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Sourabh Patel , Business Development Executive at BR Infotech - India

Posted on Dec 19, 2018

Performance management for modern workforce

I am a happy user with the following benefits for my business: Easy to manage and administer, User-friendly, Seamlessly integrated, Comprehensive, Flexible.

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Feroz Chauhan, Manager at Tacto Infomedia Private Limited

Posted on Dec 17, 2018

Zenefit Review

It is an all-in-one HR solution to many businesses and is one of the fastest growing HR software companies in the industry. Many customers like the ease of employee and manager access, as well as the powerful user interface and menus that make navigation easy.

Rating Breakdown

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