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Best Work Order Software

Looking for the best work order software for your business? Goodfirms has prepared a list of work order management software with reviews, prices and features. The work order software you select should be easy to use, and scalable enough to meet your business organization’s operational demands. The below-mentioned list of the best work order software and detailed information about their features and authentic customers’ reviews is going to help you make a wise purchase decision.

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Rankings updated: Dec 31, 2025
112 Software

List of the Best Work Order Software with Reviews

  • FMX

    FMX is a leading provider of facilities and maintenance management solutions that help organizations accelerate operational excellence. Our CMMS software enables you to streamline processes, increase asset productivity, and turn actionable insights ... read more about FMX

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    20% in Work Order Software

    Features
    • Contract Management
    • Customer Database
    • Dispatch Management
    • Task Management
    • Inventory Management
    • Job Management
    • Preventive Maintenance
    • Quotes & Estimates
    • Recurring Appointments
    • Routing Resource
    • Scheduling
    • Work Order Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Free
    Payment Frequency
    • Monthly Payment
    • Quote Based
    • Free
    Vendor pricing page
    Visit website

  • Commusoft

    Commusoft is an all-in-one cloud-based B2B software designed for both small and large companies with multiple engineers. It helps you to manage your customer database, quotations, jobs, engineers’ diaries, custom forms, and ... read more about Commusoft

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    25% in Work Order Software

    Features
    • Contract Management
    • Customer Database
    • Dispatch Management
    • Task Management
    • Inventory Management
    • Job Management
    • Preventive Maintenance
    • Quotes & Estimates
    • Recurring Appointments
    • Routing Resource
    • Scheduling
    • Work Order Management

    Key Details
    Industries
    • Facilities-services
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    Knowledge Base
    • Help Guides
    • Video
    • Blog
    • Webinar
    • Infographics

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    Vendor pricing page Try Software Demo

    Integration
    Integrated With
    • Sage 200
    • Intuit Mailchimp
    • Stripe Billing
    • wolseley
    • outlook
    • QuickBooks Online Advanced
    Visit website

  • Asset Essentials

    Brightly, a Siemens company, the global leader in intelligent asset management solutions, enables organizations to transform the performance of their assets. Brightly’s sophisticated cloud-based platform leverages more than 20 years of data ... read more about Asset Essentials

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    15% in Work Order Software

    Features
    • Contract Management
    • Customer Database
    • Task Management
    • Inventory Management
    • Job Management
    • Preventive Maintenance
    • Routing Resource
    • Work Order Management

    Key Details
    Industries
    • Facilities-services
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    Knowledge Base
    • Help Guides
    • Video
    • Blog
    • Webinar

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • NetFacilities

    Maximize your ROI with NETfacilities CMMS Software. Our solution optimizes your facilities and property management practices. NETfacilities is one of the top 20 facilities management solutions for a reason. Schedule a demo ... read more about NetFacilities

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    14% in Work Order Software

    Features
    • Contract Management
    • Customer Database
    • Dispatch Management
    • Task Management
    • Inventory Management
    • Job Management
    • Preventive Maintenance
    • Recurring Appointments
    • Routing Resource
    • History Tracking
    • Work Order Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • MaintiMizer

    A Computerized Maintenance Management System (CMMS) or Enterprise Asset Management (EAM) is key to managing a productive and profitable maintenance department. MaintiMizer customizes to your needs making it an easy to learn ... read more about MaintiMizer

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    20% in Work Order Software

    Features
    • Contract Management
    • Customer Database
    • Task Management
    • Inventory Management
    • Job Management
    • Preventive Maintenance
    • Recurring Appointments
    • Routing Resource
    • Scheduling
    • Work Order Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • simPRO

    simPRO is a global leading provider of business management software for the trades and services industry. Since 2002, simPRO has developed a range of solutions to help businesses work smarter, provide exceptional ... read more about simPRO

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    11% in Work Order Software

    Features
    • Contract Management
    • Customer Database
    • Dispatch Management
    • Task Management
    • Inventory Management
    • Job Management
    • Preventive Maintenance
    • Quotes & Estimates
    • Recurring Appointments
    • Routing Resource
    • Scheduling
    • Work Order Management

    Key Details
    Industries
    • Facilities-services
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    Knowledge Base
    • Help Guides
    • Video
    • Blog
    • Webinar

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • eWorkOrders

    eWorkOrders is a market leader in CMMS (Computerized Maintenance Management System) software, providing time and money-saving solutions to maintenance and facilities professionals. Founded in 1995, eWorkOrders knows how to stay up-to-date and ... read more about eWorkOrders

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    12% in Work Order Software

    Features
    • Contract Management
    • Customer Database
    • Dispatch Management
    • Task Management
    • Inventory Management
    • Job Management
    • Preventive Maintenance
    • Quotes & Estimates
    • Recurring Appointments
    • Routing Resource
    • Scheduling
    • Work Order Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars
    • Case Studies

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Visit website

  • MEX

    Our leading Preventive Maintenance software transforms maintenance management by seamlessly integrating both preventative and corrective maintenance tasks within a single, user-friendly interface. Gone are the days of navigating complex systems; MEX simplifies ... read more about MEX

    Entry Level Price
    Contact vendor
    Free Trial
    Available
    Pricing Type
    Contact Vendor
    0% in Work Order Software

    Features
    • Task Management
    • Inventory Management
    • Job Management
    • Preventive Maintenance
    • Quotes & Estimates
    • Scheduling
    • Work Order Management

    Key Details
    Industries
    • Airlines-aviation
    • Automotive
    • Aviation-aerospace
    • Defense-space
    • Electrical-electronic-manufacturing
    • Facilities-services
    • Food-beverages
    • Food-production
    • Higher-education
    • Hospital-health-care
    • Industrial-automation
    • Logistics-supply-chain
    • Maritime
    • Mechanical-or-industrial-engineering
    • Mining-metals
    • Oil-energy
    • Railroad-manufacture
    • Warehousing
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    Support
    • Email
    • Weekdays

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • AUD ($)
    Free Version
    • Yes
    Free Trial
    • Available Trial
    Payment Frequency
    • Quote Based
    Vendor pricing page Try Software Demo Get Free Trial
    Visit website

  • FTMaintenance CMMS

    A feature-rich, easy-to-use solution that puts you in control of your maintenance program. FTMaintenance CMMS provides a full range of features for documenting, managing, and tracking maintenance activities from a simple, all-in-one ... read more about FTMaintenance CMMS

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    20% in Work Order Software

    Features
    • Contract Management
    • Customer Database
    • Dispatch Management
    • Task Management
    • Inventory Management
    • Job Management
    • Preventive Maintenance
    • Quotes & Estimates
    • Recurring Appointments
    • Routing Resource
    • Scheduling
    • Work Order Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Landport

    Landport delivers the right information to the right people at the right time by providing an easy-to-use, online problem-solving platform for facility managers, enabling them to handle repair and maintenance issues, quantify ... read more about Landport

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    20% in Work Order Software

    Features
    • Contract Management
    • Customer Database
    • Dispatch Management
    • Task Management
    • Inventory Management
    • Job Management
    • Quotes & Estimates
    • Recurring Appointments
    • Routing Resource
    • Scheduling
    • Work Order Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • BlueFolder

    BlueFolder Software is a leading provider of field service software solutions. The company's award-winning application delivers a simple and accessible web-based solution for businesses to manage their service teams, customer support, work ... read more about BlueFolder

    Entry Level Price
    $100 Per Month
    Free Trial
    15 Days
    Pricing Type
    Flat Rate
    15% in Work Order Software

    Features
    • Contract Management
    • Customer Database
    • Dispatch Management
    • Task Management
    • Job Management
    • Preventive Maintenance
    • Quotes & Estimates
    • Recurring Appointments
    • Routing Resource
    • Scheduling
    • Work Order Management

    Key Details
    Industries
    • Facilities-services
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Email
    • Phone
    • 24x7 Support
    Training
    • Webinar
    Knowledge Base
    • Help Guides
    • Video
    • Blogs
    • Webinar

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • Yes
    Free Trial
    • 15 Days Trial
    Payment Frequency
    • Monthly Payment
    • Quote Based
    Vendor pricing page Try Software Demo Get Free Trial
    Available Packages
    Standard
    $100 Per Month
    Visit website

  • FacilityONE

    Navigate Facility Management like a pro! Our interactive blueprint technology gives you immediate access to critical information about every physical asset and mechanical & fire system in your facility. Our interactive blueprints ... read more about FacilityONE

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    20% in Work Order Software

    Features
    • Contract Management
    • Customer Database
    • Task Management
    • Inventory Management
    • Job Management
    • Preventive Maintenance
    • Scheduling
    • Work Order Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Less Paper

    Increase efficiency throughout your entire team with easier scheduling, staying up to date on work order statuses and more. We specialize in providing custom-built work order management systems, work order management systems, ... read more about Less Paper

    Entry Level Price
    $120 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    18% in Work Order Software

    Features
    • Contract Management
    • Customer Database
    • Dispatch Management
    • Task Management
    • Inventory Management
    • Job Management
    • Preventive Maintenance
    • Quotes & Estimates
    • Recurring Appointments
    • Routing Resource
    • Scheduling
    • Work Order Management

    Key Details
    Industries
    • Construction
    • Facilities-services
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video
    • Blog

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Quote Based
    Vendor pricing page
    Available Packages
    Standard
    $120 Per Month
    Visit website

  • Cartegraph

    Cartegraph builds safer, more resilient and sustainable communities through better stewardship of buildings and infrastructure. They offer powerful, intuitive SaaS solutions that help government agencies, higher education institutions and private companies manage ... read more about Cartegraph

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    20% in Work Order Software

    Features
    • Contract Management
    • Customer Database
    • Dispatch Management
    • Task Management
    • Inventory Management
    • Job Management
    • Preventive Maintenance
    • Quotes & Estimates
    • Recurring Appointments
    • Routing Resource
    • History Tracking
    • Work Order Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Common Areas

    Property management software that connects your people, processes and real estate to drive business. Common Areas is committed to helping commercial real estate companies increase productivity. Our aim is to accelerate and ... read more about Common Areas

    Entry Level Price
    $49 Per Month
    Free Trial
    30 Days
    Pricing Type
    Flat Rate
    14% in Work Order Software

    Features
    • Contract Management
    • Customer Database
    • Task Management
    • Inventory Management
    • Job Management
    • Preventive Maintenance
    • Quotes & Estimates
    • Recurring Appointments
    • Routing Resource
    • History Tracking
    • Work Order Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • Yes
    Free Trial
    • 30 Days Trial
    Payment Frequency
    • Monthly Payment
    • Free
    Vendor pricing page
    Available Packages
    Standard
    $49 Per Month
    Visit website

  • The Asset Guardian

    The Asset Guardian, or TAG, is an intuitive asset management and maintenance solution that streamlines maintenance work processes, extends asset lifecycle, reduces operational costs—and boosts your overall efficiency. TAG computerized maintenance management ... read more about The Asset Guardian

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    20% in Work Order Software

    Features
    • Contract Management
    • Customer Database
    • Dispatch Management
    • Task Management
    • Inventory Management
    • Job Management
    • Preventive Maintenance
    • Quotes & Estimates
    • Recurring Appointments
    • Routing Resource
    • Scheduling
    • Work Order Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • IMPAK

    IMPAK has the flexibility and sustainability to handle all of your administrative and maintenance activities at multiple commercial buildings with various sizes, shapes and styles. Every property is different. IMPAK easily conforms ... read more about IMPAK

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    25% in Work Order Software

    Features
    • Contract Management
    • Customer Database
    • Dispatch Management
    • Task Management
    • Inventory Management
    • Job Management
    • Preventive Maintenance
    • Quotes & Estimates
    • Recurring Appointments
    • Routing Resource
    • History Tracking
    • Work Order Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Productive Parks

    Productive Parks software has been designed specifically for the Parks and Recreation field. Our integrated feature set allows for seamless workflow from task creation to completion. Cloud based Work Orders, Tasks, Labor ... read more about Productive Parks

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    25% in Work Order Software

    Features
    • Contract Management
    • Customer Database
    • Dispatch Management
    • Task Management
    • Inventory Management
    • Job Management
    • Preventive Maintenance
    • Recurring Appointments
    • History Tracking
    • Work Order Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Smart Field Forms

    Smart Field Forms is a scalable CMMS software, designed and built for any company that does inspections, audits, or field services worldwide. It can be used and configured for many industries like ... read more about Smart Field Forms

    Entry Level Price
    $50 Per Month
    Free Trial
    Available
    Pricing Type
    Flat Rate
    20% in Work Order Software

    Features
    • Customer Database
    • Dispatch Management
    • Task Management
    • Job Management
    • Preventive Maintenance
    • Recurring Appointments
    • History Tracking
    • Work Order Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • Yes
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    • Free
    Vendor pricing page
    Available Packages
    Standard
    $50 Per Month
    Visit website

  • Bob! Desk

    Bob! Desk is a SaaS solution (Software-as-a-Service) for professionals in charge of maintenance. Available on all web browsers and all devices, everyday tasks do come easy: this demand and contact management tool ... read more about Bob! Desk

    Entry Level Price
    Contact vendor
    Free Trial
    Available
    Pricing Type
    Contact Vendor
    20% in Work Order Software

    Features
    • Contract Management
    • Customer Database
    • Dispatch Management
    • Task Management
    • Inventory Management
    • Job Management
    • Preventive Maintenance
    • Quotes & Estimates
    • Recurring Appointments
    • Routing Resource
    • History Tracking
    • Work Order Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • Yes
    Payment Frequency
    • Quote Based
    • Free
    Vendor pricing page
    Visit website

  • Kibog

    With a wide range of tailored solutions that include maintenance management systems, asset management, and custom software development, along with full facilities, electrical, and construction services - we aim to help address ... read more about Kibog

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Work Order Software

    Features
    • Customer Database
    • Task Management
    • Inventory Management
    • Job Management
    • Preventive Maintenance
    • Quotes & Estimates
    • Recurring Appointments
    • History Tracking
    • Work Order Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Blogs
    • Case Studies

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • nodaFi

    At nodaFi, we're building a facility management platform to help property owners and managers create a better tenant experience at a reduced operating cost. Our inexpensive, easy to deploy indoor positioning system ... read more about nodaFi

    Entry Level Price
    $9 Per Month
    Free Trial
    More than 30 days
    Pricing Type
    Flat Rate
    25% in Work Order Software

    Features
    • Customer Database
    • Job Management
    • Preventive Maintenance
    • Recurring Appointments
    • Routing Resource
    • Work Order Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • Yes
    Free Trial
    • More than 30 days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Free
    Vendor pricing page
    Available Packages
    Standard
    $9 Per Month
    Visit website

  • Fieldwork

    Your customer relationship management tools help keep track of your customer’s contact information, service history and billing details – which are all critical all aspects of your company. From sales to customer ... read more about Fieldwork

    Entry Level Price
    $59 Per Month
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    33% in Work Order Software

    Features
    • Contract Management
    • Dispatch Management
    • Task Management
    • Inventory Management
    • Preventive Maintenance
    • Routing Resource
    • Scheduling
    • Work Order Management

    Key Details
    Industries
    • Consumer-services
    • Facilities-services
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • On Premises
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Chat
    • Phone
    • Weekdays
    Knowledge Base
    • Help Guides
    • Infographics
    • Video
    • Blog

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • Yes
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Monthly Payment
    • Quote Based
    Vendor pricing page Get Free Trial
    Available Packages
    Standard
    $59 Per Month

    Integration
    Integrated With
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    18% in Work Order Software

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    34% in Work Order Software

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Buyer’s Guide

Introduction to the buyer’s guide:

Work order management is crucial to service customers, manage maintenance and repair works, and for the smooth functioning of the organization’s operational processes. However, the work order life cycle is a complicated process that often requires multiple departments to collaborate to implement a strong work order management system. Inaccurate work orders, contract leakages, delays, breakdowns, etc. can decrease productivity and hamper operational efficiency. Implementing a technology-based efficient work order management is essential for the sustainable growth of organizations.

Fortunately, the work order service landscape is evolving continuously, and technology disruptors provide new opportunities and paradigm shifts in service operations. In this respect, work order software is a useful tool to keep services agile, improve operational efficiency, and fulfill work order commitments on time.

Amidst lucrative vendor offers, businesses that want to deploy a work order management software (WOMS) may find it difficult to select and evaluate the best solutions. Therefore, this buyer's guide intends to assist businesses and seekers of work order software solutions in making a prudent buying decision. This buyer's guide for work order software analyzes the value, types, average pricing, features, key aspects, and important factors related to work order software. 

What is a Work Order?

A work order is a form/document that assigns and tracks an asset's maintenance.  Work order is also known as job order, service order, or work ticket.

Work orders are generated as a response to work requests, audits, inspections, scheduled maintenance, emergency works, etc. It lays down a set of instructions, rules, and procedures to address work requests, maintenance calls, facilities management services, etc. It is a task for employees, technicians, or departments on behalf of the customers or other employees and departments of the organization.

Examples of work order: 

  • A technician may receive a work order to complete the inspection of all electrical equipment in a particular manufacturing unit. 
  • A manager at an operational unit can create a work order for repairs required and send it to the approving authority.
  • An IT technician can get an in-house work order from the HR department to install a particular software on all company computers.

What are the various types of work orders?

An organization's employees and customers can request various types of work orders depending upon the work's nature and priority. Below are some common types of work orders: 

General Work Order

A general work order is any maintenance work that includes tasks like dismantling old equipment, setting up new equipment, or refurbishing products.

Preventive Maintenance or Investment

Preventive work orders are proactive work orders issued to prevent the deterioration of resources. It refers to routine usage-based or time-based maintenance tasks such as inspections, regular cleaning, or replacements of worn-out machinery parts. It can be performed on individual units or group assets. 

Inspection

An inspection work order is issued for a regular or ad hoc inspection requirement for a facility, equipment, or group of assets. Generally, inspections are carried out at a regular time interval for compliance and audit purposes. However, in case of critical incidents, an organization may require a maintenance technician to inspect an asset for safety purposes on an ad hoc basis.

Emergency

Organizations create emergency work orders when an unexpected breakdown occurs in a unit, and an asset needs to be repaired urgently. Such work orders are processed on a priority basis. 

Corrective Maintenance

Companies issue corrective maintenance work orders to restore assets to their optimal working conditions by rectifying all faults that were identified during maintenance work or everyday work operations. A corrective maintenance work order is different from an emergency work order as the fault identified in equipment is not serious and, therefore, can be scheduled later with proper planning.  

Rule-based maintenance: 

Rule-based maintenance or condition-based maintenance work order is automatically triggered when sensors attached with assets detect an approaching failure. Generally, AI-powered machinery integrated with work order software can automatically generate such work orders. 

Predictive maintenance: 

Sometimes technicians and experts use real-time machine data and historical equipment data to predict the failure or deterioration of certain sensitive assets. To prevent the assets from a sudden breakdown, predictive maintenance can be scheduled.

What are the essential components of a work order?

Core elements of work order:

Asset information: It lists down the equipment, assets, machinery, products, etc. for which the work order is issued.

Description of issue: It describes the nature of the problem that prompted the work order. For routine maintenance, it just underlines the time interval after which maintenance is required.

Work Details: It mentions the tools, skills, safety equipment, and procedure that is sought for completion of the job.

Other details:

The work order also mentions:

  • Date of work order creation 
  • Submission date
  • Name, department, and designation of the creator
  • Name, department, and designation of the receivers of the work order
  • Cost estimate
  • Name of the approver of the concerned department.
  • Estimated number of hours to complete the work
  • Expected completion date
  • The priority of the work
  • Attached are documents such as steps required, prior work history, SOPs, etc.

What is the process of generating a work order?

Need, generation, and assigning of the  Work Order:

A maintenance manager identifies the work and resources required for completing a job. He/ She generates a work order and assigns the work to the concerned department or technicians. Work orders can also be generated by customers or non-maintenance employees when particular assets are not performing properly. Work order software automatically generates work orders when prior set conditions are met. Work order software allows users to add essential data to the work order, and users can also use prebuilt templates to expedite the process of work order creation. 

Scheduling and performance analysis

After sending it to concerned departments, and the approval authority,  the work order can be scheduled for task completion.  Work order software provides detailed reports as the work gets updated and documents everything as noted down by the technicians. 

Closing the work order and documentation

Once the work is completed, technicians can add notes about the repairs and also mention precautions to be taken for further handling of equipment. For example, if a particular machine repaired requires three days of the cooling period before it can be used again, the technician can mention this in the work order software. The notification will automatically reach all concerned people with the set of instructions from the technician. 

After final analysis, inspection or approval, if required, the work order is closed, and it gets documented for future requirements. The repair history, maintenance records, etc. can be retrieved anytime in the future for business intelligence analysis, audits, and compliance needs. 

In a nutshell, the maintenance work order life cycle is completed in the following steps:

  1. Identification of maintenance tasks such as regular inspections (Planned), or Emergency maintenance for a breakdown (Unplanned), proactive maintenance (Preventive or Predictive)
  2. Creating a maintenance request work order and submitting it for approval and action. 
  3. Scheduling the work order based on priorities. 
  4. Setting deadlines for everyone who is involved in fixing accountability.
  5. Completion of the work by finishing all activities mentioned in the work order
  6. Closing the order and documenting it for compliance requirements and future audits.

What are the challenges faced while generating work orders manually?

Creating, sending, and cataloging manual orders can consume employees' crucial time.  Submitting manual work orders or service requests is also not feasible when the tasks have to be allotted to multiple locations. Facilities management departments of industrial units process hundreds of repair and maintenance requests. 

Quick resolution and execution of maintenance and repair works are essential for running facilities smoothly. One cannot afford to delay work orders due to outdated manual processes. Inaccuracies and delays are common phenomena with manual work orders. 

It is also difficult to track the ongoing progress and real-time status of the work order when manual methods are in place. Manual processing can never ensure an efficient work order program. Therefore, to mitigate these challenges, it is prudent to use well-designed work order management software.

What is a Work Order Software?

Work order management software is an application tool that streamlines the generation, management, and documentation of work orders from initiation to closure. It can automate various tasks related to work orders. It acts as a kind of database for storing work orders, maintenance action plans, and facility requests. 

The work order system's basic function is to automate all recurring maintenance work and predictive maintenance work orders. Work order management software simplifies the process of creating, updating, automating, and tracking maintenance work and its progress for managers. Many work order management software is an integral part of computerized maintenance management systems (CMMS), and some are standalone work order systems. 

Most the Work Order Management systems are capable of;

  • Handling all types of maintenance work
  • Asset data management
  • Processing Work order requests
  • Routing Resources
  • Task prioritization
  • Equipment tracking
  • Budgeting
  • Dispatch Management

What is the purpose of a Work Order System?

Work order management software is needed for:

  • Responding to the need for a faster-than-paperwork method of creating work orders
  • Creating an effective facility management strategy
  • Organizing and managing the vast amount of work requests (especially in manufacturing)
  • Automating redundant work order related tasks 
  • Categorizing and scheduling maintenance tasks on time
  • Tracking the real-time status updates of the ongoing maintenance tasks
  • Managing service requests across multiple locations
  • Assigning tasks easily for field technicians
  • Finding the right technicians, contractors, departments for the job ( previous data of work order software can be used to find the appropriate people for new work requests)
  • Reminding technicians of pending work orders through email alerts
  • Automating payments for completed work orders
  • Getting advanced analytics and reports
  • Centralizing a database of work orders for audit and compliance purposes

What are the various types of work order software solutions?

CMMS (Computerized Maintenance Management System)

CMMS is a computerized maintenance management software with all tools required for work order management and functionalities to manage inventory and assets, contract management, and more. Work order management is a feature of CMMS software that allows users to streamline their daily maintenance activities and work-order related tasks.  A CMMS will not require integration with related services and is a complete solution in itself for all maintenance-related work.

Standalone Work Order software

Standalone work order software solutions are focused tools for 'work orders.' Standalone work order software may require system integration with other enterprise applications such as asset management software, inventory software, contract management software, etc. for gaining more insights and visibility into the ongoing maintenance work.

Field Service management systems

Industries with extensive fieldwork and hundreds of field technicians use field service management software with inbuilt work order features. Most equipment and appliance service industries such as plumbing, AC repairs, Electricity, and utility management companies use Field service management software. Along with work order management, the software also has features such as vehicle tracking, distribution of work, mobile work order management, etc.

Can companies improve the productivity of field technicians by incorporating work order management software?

Work orders are the pillars that give stability and structure to maintenance goals. With work order software, your technicians are relieved from the constant phone calls, and paperwork and your work order system gets smooth with automated workflow.  Manual work orders can be lost and misfiled, but computerized work orders are easy to create, track, retrieve, analyze, and report. It is also easy to send asset histories, images, and documents to technicians. 

By accessing the data already stored within the facilities management platform and automating the work order process, your organization gains efficiency not only in the work order submission process but also in overall time-to-resolution. The field management team receives real-time status updates and can communicate with customers and suppliers for better coordination. 

Work order software Improves efficiency by establishing and automating workflow processes such as: 

  • Creation
  • Submission
  • Approval 
  • Rejection
  • Completion
  • Documentation

Work order software increases the efficiency and productivity of field technicians by: 

  • Inbuilt Work order Templates: Inbuilt work order templates make it easy for technicians to submit approvals or create new job orders. 
  • Database for previous jobs: A technician can retrieve a database for previous maintenance work on a particular asset and get valuable insights and sets of instructions required to complete work orders of similar nature. 
  • A planned approach to service requests: Work order software standardizes the process by data-driven decisions regarding the priority of work.
  • One-click scheduling: Work order scheduling software can automate the scheduling of new work orders and prioritize them for faster resolutions. Work order software automatically schedules routine jobs on empty slots. 
  • Attachments and Documents: The field maintenance team may require access to certain specific information such as warranty period, equipment diagrams, a troubleshooting procedure, maintenance history, repair information, previous bills, manuals, etc. All these documents are easily retrievable from the work order software's database.

All the above features bring down the downtime in facilities and foster productivity.

Other Benefits of Work Order Software: 

  • Minimizes work order fulfillment time and thus reduces costs by saving work hours. 
  • Reduces chances of errors by eliminating manual entries
  • Prevents emergency breakdowns with automated preventive maintenance scheduling 
  • Extends asset life span by timely repairs and predictive maintenance
  • Work order software improves customer satisfaction by keeping customers in the loop of the work order process. 
  • Emails and automated alerts are sent to customers and concerned departments whenever work requests are accepted, approved, rejected, or completed. 
  • Reduce paper waste by digitizing the whole process
  • Helps in accurately planning maintenance budget 
  • Increases safety of sensitive asset information with secure dashboards

What is the utility of work order software in various industries?

Manufacturing

  • Maintenance of equipment and preventive maintenance
  • Inspection and quality control
  • Lean manufacturing and optimizing maintenance
  • Enhancing productivity and streamlining repair operations
  • Running machinery to specifications
  • Better planning and scheduling of maintenance work

Construction

  • Work order requests for heavy machinery
  • Predictive and preventive maintenance of expensive construction tools and equipment
  • On-site work order 
  • Tracking historical data of machinery for timely maintenance

Corporate

  • Create maintenance and repair requests
  • Raising service requests such as plumbing, AC service, pest control, computer issues, etc

Contractors 

  • Receiving work order requests from clients, agencies, government bodies
  • Maintaining records of work completed for billing purposes
  • Automatically receiving payments for contractual works
  • Send quicker responses to work proposals
  • Instruct their field workers 
  • View work progress in real-time

Logistics and travel:

  • Work orders for vehicle maintenance
  • Predictive maintenance on certain routes
  • Historical data tracking for faster services and prevention of vehicle breakdowns

Energy

  • Work orders for maintenance of high-cost machinery for Energy companies such as oil and gas, hydroelectricity plants, solar energy plants, etc.
  • Monitor data on machine conditions for safety purposes
  • Tracking maintenance histories
  • Compliance and audits
  • Documenting completed inspections.
  • Emergency maintenance work orders

Facility management companies

  • Receive and generate work order requests
  • Track progress related to maintaining client facilities
  • Expense tracking and storing facility maintenance records

IT

  • Work orders related to server downtime, hardware and software issues
  • Client system remote service and maintenance

Technology and Appliance service companies

  • Generate work orders for maintenance of generators, fire protection systems, appliances, etc.
  • Approving work orders for on-field employees

E-commerce businesses

  • Work orders for repair and maintenance of servers, databases, websites
  • Processing supplier work order requests 

Can WOMS be combined with AR and AI technology? What can be the benefits?

Augmented reality (AR)

The integration of AR technology with work order management systems can enhance service technicians' training experience. Completing some work orders may require training in hazardous environments, but with augmented reality, technicians can be trained to complete work orders in risk-free simulated environments.  

WOMS can also collect data from equipment sensors and project the technical glitch on the AR interface. During training and maintenance, AR can display minute parts on larger screens and for better inspections.  AR improves intelligence, and performance analysis, and optimizes training modules.  

AR can enable remote assistance from expert technicians, provide technicians with quality training material, and offer customers step-by-step repair guidance.  

Artificial intelligence (AI) 

AI can analyze data generated by work orders, sensors, technician inputs, etc., and can predict repair works. AI can be used to automatically trigger work orders for emergency maintenance. AI can help companies identify which equipment or appliances their clients are due for service and can send automated reminders to the clients. 

Maintenance Management combined with technologies like the internet of things, big data, and AI can revolutionize the maintenance world. Continuous monitoring of IoT-enabled devices with AI can reduce system failures.

What are the key features of the work order software?

Work order creation/modification: 

Work order software can be used to quickly and accurately create requests and instructions with prebuilt templates or guided order entry tools.

Work order tracking

The work order system can track orders from initial entry to job completion.  Technicians can assign criticality levels to each phase and prioritize tasks. 

Work order scheduling

With the work order management application users can schedule the work order based on the urgency of the work, availability of technicians, and open time slots.

Work order reporting

Work order software collects data, monitors trends in downtime, tracks materials and repair costs, and reports to you the key performance indicators (KPIs). 

Instant Team Notifications

The Work order system automatically notifies your service team by email and text messages regarding new work order requests. 

Compliance Management

Automatic and routine scheduling of preventative maintenance, predictive maintenance, general maintenance, etc. for regulatory compliance management

Automatic Task Assignment

The work order system can automatically assign tasks to the maintenance team based on their skills, availability, and location.

Maintenance Data Exports

Work order software easily exports data reports and work order histories whenever required.  It also keeps a backup of all databases in case of adverse events.

Sourcing

The work order management system also keeps records of the supplier of spare parts, maintenance material, licenses, and more to make the sourcing process easier for quick maintenance.

Customized Dashboards

Gain complete insight into work orders by category, priority, department, etc. on a custom dashboard. 

Risk Management

The work order management system monitors and checks warranty certificates, insurance, and rates, technician credentials for risk-free work order completion. It can red-flag items if any violation is found.

Website/software integration 

Work order software can be integrated with third-party websites, software service providers, portals, etc.  

Status updates

Work order software provides visibility on each order by live updating the status of the work order journey. 

Change orders

Work order tracking software can be used to change, edit, and format a work order whenever required. All changes are saved in real-time, and alerts are sent to concerned people. 

Rules-based approval 

Access control and conditional logic-based work order approval provide organizations the ability to approve work orders automatically.  

Gantt Chart

The work order management system allows users to set up a Gantt chart to plan, schedule, and track the work order on a timeline.  

Mobile Work order system

With this feature of the mobile work management app, your team can create and respond to work orders from anywhere. This feature is of particular importance to the field workers who can respond to emergencies quickly.  

Other Features:

  • Electronic Invoicing
  • Barcoding
  • Cross-Platform Capabilities
  • Sensor integrations
  • Budgeting
  • Asset repair costs prediction

How to choose the best work order management system?

Buyers should consider the following elements of the work management software before making an actual investment: 

  • Can work management software integrate with other technologies such as AI, AR, IoT, etc.?
  • How many free work order templates does it offer? 
  • How many unique requests can it process in a day/week/month/year?
  • How secure is the software from a compliance point of view?
  • Does it have the required storage capacity? 
  • How many units can it monitor?
  • Is the software user-friendly, sophisticated, and easy to navigate?
  • Can it process all types of work orders?
  • Is the work order solution accessible on all devices such as desktops, laptops, tablets, and mobile phones? 
  • Can it work smoothly with low bandwidth internet connectivity?
  • Are any hidden costs, installation, and training charges? 
  • Whether below functionalities available?
  • Multiple languages,
  • 24/7 customer support
  • Free software upgrades
  • Free training
  • Free trial or Free demo

What is the average cost of buying a work order software?

The costs of  the best work order management software depend on a large number of factors such as:

  • The number of  requests it can process
  • Features it offers
  • User interface and experience
  • Deployment required: Cloud-based, Web-based, on-premise software, or open-source.
  • Type of automation it offers
  • The number of devices it can work on simultaneously
  • Quality of service and user support offered 
  • Privacy and the data encryption it provides 

These variations can significantly change the pricing estimations of the work order software. 


Logixpath Operations Management is a free work order software with limited feature plans. If you need Free and open source work order software, check out OpenMaint, or gnuMims. Work order apps such as Snappii costs $15 per user per month for unlimited requests, Limble CMMS comes for $40 per user per month for a basic plan and $105 per user per month for a business plan. The online work order software eMaint CMMS will cost you $33 per user per month and $85 per user per month for a professional plan. For other work order software solutions such as ShireSystem, ProbusinessTools, Husky Intelligence, and FieldServio, you need to contact the vendor. Get the updated list and complete information from the Goodfirms Work Order Software page.

Why refer to Goodfirms’ list of work order software?

Goodfirms is a frontline IT market research company providing buying assistance to B2B IT service seekers. Goodfirms relies on meticulous research and astounding analysis of the IT products and services to provide the buyers with the best available knowledge of thousands of IT services and products. Goodfirms offers a behemoth listing of more than 9000 software products and services and a collection of more than 15000 reviews from verified users. Goodfirms analysis, combined with unbiased and genuine reviews, can provide an extraordinary glance into the usage, brand reliability, features, capabilities, merits, pricing, and many more aspects of the listed software products and services. 

The readers of this buyer's guide for work order management software are advised to navigate the list of thoroughly researched market-leading software solutions that provide immense features and the best services to manage their work orders.  You can also read reviews of work order management software here.

Related Categories

Field Service Management Software
CMMS Software
Service Dispatch Software
Maintenance Management Software
Fleet Maintenance Software
Building Maintenance Software

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