eWorkOrders

eWorkOrders is an easy-to-use, affordable and powerful, web-based Computerized Maintenance Management System (CMMS) solution that enables maintenance professionals to easily manage, monitor, capture, store, report on daily operations, share historical asset performance information and use it to maintain and prolong equipment/asset life. Our CMMS is scalable to accommodate growing organizations and multi-site maintenance operations meeting the needs of any size company throughout any industry.

Some of the functional features that we provide include work order management, workflow optimization, inventory and spare parts tracking, and automated preventive and predictive maintenance scheduling. With the ability to access information from a computer, smartphone, or mobile device, maintenance teams can be notified immediately of work order priority changes, while having real-time access to all of their information on their assets from anywhere.

eWorkOrders customers receive continuous support from our team of experts before, during, and after implementation.

Both my brother, Brian, and I were working in software technical positions at large pharmaceutical companies. Working for large companies you are limited on your creativity and what you can do. We saw that smaller to mid-size organizations were struggling with managing their maintenance operations. They didn’t have the money to invest in huge servers like the larger companies and spreadsheets were not working. We decided to leave our lucrative positions and build a new software company to help these businesses be successful. Through various iterations and conversations with potential customers, eWorkOrders was born. As our company grew so did our staff. We continue to work closely with our customers to see how we can improve our existing features or create new features at a reasonable price to make maintaining their assets and facilities much easier. While being in business for over 25 years, we have consistently maintained a 5 Star rating from all of our clients for our CMMS/EAM software and our customer service.

When we were thinking about building this software, we had two objectives.  We knew that we are going to be doing this for a long time and we wanted to be in a position where we love what we are doing while helping others out.  Both of us being technical gurus have tons of ideas and needed the freedom to implement them.

Our second objective is to be able to help businesses survive and excel in a big business world.  Providing them with effective tools and advantages that typically only bigger companies have, but at an affordable price.

There are really 3 main features that make us stand out against our competition. 
First, we offer technical support way above and beyond our customer’s expectations. Customers are always amazed that they get almost instantaneous help when they need it and that many of our staff have actual maintenance experience which dramatically helps in understanding our customer’s needs.

Second, is our unprecedented investment in preventing cybersecurity issues. We work with an outside firm to continuously evaluate our security profile in numerous categories. Since we began working on this, we have maintained a 100% rating in all of our categories. None of our competitors seem to feel the investment in this area is worth it. Our customer's data is continually protected!

Finally, our CMMS is scalable and can accommodate any size company, which means that our system will grow with you as the needs of your company change.

With the scalability of our CMMS, we have customers of all sizes throughout all industries.  Any company that has assets and equipment to maintain are all candidates for our CMMS.

Our EAM (Enterprise Asset Management) software is designed for those asset-intensive organizations that require more in-depth management of their assets.
We also find that beyond just different industries, different types of service departments in any organization can use eWorkOrders. Many companies begin using eWorkOrders in the maintenance departments, but it quickly spreads to other departments that need to manage service requests.

The ability to automate most of your maintenance department is one great selling feature. Another is our extremely robust reporting. We have customers that have used the reporting in eWorkOrders to reduce production downtime and related expenses so drastically, that they were able to reduce pricing on many of their products and capture a much bigger market share.

A major contributor to our success is that a majority of our sales team were actually customers who have used eWorkOrders CMMS in various industries.  They have the knowledge and experience to easily understand customer issues and come up with a solution to assist them quickly.  Customers are very comfortable talking with someone who knows the terminology and issues that they have to deal with on a daily basis. Having a team that has worked in many industries has given us credibility and the ability to make recommendations and suggestions to make their lives easier.

We continue to receive awards and have a 5 Star Industry Rating for our CMMS/EAM software and our customer service. These awards are from technology resources consulting firms and are based on customer reviews, experience with our products, customer service, and sophisticated algorithms to determine the best software vendors in each category.

Brian and I are always working closely with our customers. We take pride in our achievements, listen to our customers, and implement some of their recommendations for changes or new features.  We have a lot of features and a library of hundreds of reports that have come from suggestions from our customers. No idea is taken for granted.  We take our customer recommendations seriously and strive to accommodate their requests or work with them to come up with an alternate solution that will meet or exceed their expectations.

Hiring previous customers with eWorkOrders CMMS industry experience has been a big plus; it shows customers that our staff is made up of qualified users who have actually worked with our system in their industry.

Growing our business for over 25 years, the majority of our customers have been with us for a long time.  In fact, we have dozens of customers that have been with us since before 2010. With COVID, we have had a few companies go out of business, but we have been fortunate that some of those employees have joined other companies and have introduced us to their new team.

We provide our clients with many resources.  Besides their own Account Executive, our technical staff is always available and can contact us by phone, email or even put in a work order.

Our system has an updated library of videos to walk employees through our many features.  Our online help screen is easily searchable.  Our individual demos and training sessions for each customer are recorded, so that they have access to their “customized” training video at any time.

Technical support is included with all subscriptions. Customers can receive support right from their eWorkOrders web portal through the built-in “Contact Us” page they can reach us any time by:

As a privately held company, we do not disclose financial information, but with thousands of people using eWorkOrders, I’m sure you can imagine.

We are a technology-driven world and as technology grows so does the demand to digitize and automate maintenance operations.  Our goal is to stay ahead of the growing demand by continuing to enhance our offer with new features at an affordable price to help maintenance teams work faster and more efficiently.