Top Call Center Services in the UK
Are you looking to hire call center services in the UK? In an age where most purchases are made online, customers still wish to make purchases from a company they can reach easily. If a product delivery gets delayed or there are any issues or concerns, customers do not want to write a long email or wait for a reply. They want to have access to a number where they can call and reach the business to share their grievances and resolve the issue while speaking to a live representative. It would be best for businesses to work with call center companies in the UK to provide reliable round-the-clock support with representatives that are well-versed in handling different types of customers.
Netizens today use the internet to find everything. As soon as you search for call center service providers in the UK, you will come across many alternatives with little data to help you make an informed decision. Hence, GoodFirms has prepared a list of top-performing firms to help you refine your search. You will find all the information you need with this list to help you make a reasoned selection. Please feel free to browse through this premier list of call center outsourcing services in the UK and hire your best business fit today.
List of Call Center Outsourcing Services in the UK | Top Call Center Service Providers in the UK
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Top lead generation & sales agency
Martal is your on-demand sales partner, servicing B2B companies worldwide. Our high-performing international sales team implements our proprietary workflow to help your company generate more qualified leads, book more sales appointments, and close more deals.
< $25/hr50 - 2492009London, United Kingdom80% BPO Services50% Call Center ServicesReview Highlight - Martal Group has 6 reviews and 5.0 ratingsBringing us to the Next Level
reviewed by: Atif Gagguturu, Marketing & Customer Acquisition for Banking & Finance Software at BankStride -
Amazing Customer Experiences. Together.
Helpware is a People as a Service outsourcing company. With Google and Microsoft in its client portfolio, it is one of the industry's best business process outsourcing (BPO) companies, offering a wide range of core services like Content control and Verification, Back Office Support, Startup Acceleration, etc.
NA1,000 - 9,9992015London, United Kingdom80% BPO Services29% Call Center ServicesReview Highlight - Helpware has 11 reviews and 4.9 ratingsBPO for Editorial Team
reviewed by: Ashling O'Connell, Manager, Content Operations at Clutch.co -
Live Call Answering Services
AnswerConnect is a 24/7 live answering service for small to medium sized businesses. We're an extension of your business, helping to make sure you never miss a call. Our customer experience experts can take messages, capture and qualify leads, transfer calls, book appointments and more. AnswerConnect integrates seamlessly with a ... read more about AnswerConnect
NA1,000 - 9,9992002Edinburgh, United Kingdom40% BPO Services35% Call Center ServicesReview Highlight - AnswerConnect has 1 review and 5.0 ratingsIt is impressive how easy they are to work with
reviewed by: Anonymous -
Revolutionizing the CX Industry
SupportYourApp is a Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010. It’s also a group of companies, that consists of: SupportYourApp; Label Your Data — a company that provides data labeling for machine learning; Outstaff Your Team ... read more about SupportYourApp
< $25/hr1,000 - 9,9992010London, United Kingdom100% BPO Services30% Call Center ServicesReview Highlight - SupportYourApp has 6 reviews and 5.0 ratingsSupportYourApp streamlined our email support, improving efficiency and response times.
reviewed by: Anonymous -
Your customer, our priority.
We're a BPO company focused on providing customer care services for our clients across a vast range of industries. Based in the UK with centres also in Georgia, we optimise back office processes for global companies, harnessing a favourable market for Georgian talent while assuring quality to a British standard.
< $25/hr2 - 9London, United Kingdom50% BPO Services10% Call Center ServicesReview Highlight - ServeStone has 1 review and 5.0 ratingsWhy use ServeStone
reviewed by: Nayl -
We Transform Ideas into Digital Success
Divine Tech Sol offers top-quality digital marketing services. We specialize in Web Design & Development, SEO, PPC, Social Media Marketing, and BPO Services. Our team is dedicated to helping businesses grow and reach their goals. We create custom strategies that fit each client’s needs, ensuring effective and innovative solutions. With ... read more about Divine Tech Sol
$25 - $49/hr10 - 492018Hertfordshire, United Kingdom30% BPO Services15% Call Center ServicesReview Highlight - Divine Tech Sol has 1 review and 4.3 ratingsAt Divine Tech Sol, I specialize in delivering exceptional customer support and tailored digital sol
reviewed by: Oivia Kina, SEO at Divine Tech Sol -
Your Call - Our passion
Call Answering from The Phone Answering specialists If you don’t know us already, we’re Verbatim – the phone answering service, here to answer your calls just as they should be – beautifully. With over 21 years of experience, we’re here to improve your service levels and give the personal touch ... read more about Verbatim
< $25/hr10 - 491997Newbury, United Kingdom70% BPO Services34% Call Center ServicesReview Highlight - Verbatim has 1 review and 5.0 ratingsFriendly and reliable
reviewed by: Funnel Vision -
CONTACT CENTRE DELIVERY EXPERTS
Alpha Thrust Management (ATM) are an established, successful and dynamic company offering career prospects for ambitious sales agents and team leaders in the Call Centre industry. We are premier contact centre for the b2b industry with - UK BASED CALL CENTRES
< $25/hr50 - 2491997Leicester, United Kingdom100% BPO Services100% Call Center Services -
Your business extension.
CommLink is a UK inbound call centre providing 24 x 7 support to businesses throughout the UK It has been trading since 1998 and provides services ranging from simple message-taking, campaign response handling, through to complex disaster recovery, engineer call-out, and order-taking. Whatever your requirements, we can help whether it’s ... read more about CommLink
< $25/hr50 - 2491997Mansfield, United Kingdom100% BPO Services100% Call Center Services -
understanding as the ability to sense
Noetica are a provider of Customer Interaction Management software for use in contact centres. Our primary goal is to enable contact centres to empower their operations teams to deploy campaigns rapidly without reliance on IT resource. We do this by developing software that requires no programming skills to be able ... read more about Noetica
< $25/hr2 - 9London, United Kingdom100% BPO Services100% Call Center Services -
Call centre & Hosting
We are a UK based company delivering business to business solutions that enable businesses to operate 24hours a day and 7 days a week without having to add expensive infrastructure and staff costs.
< $25/hr2 - 9hounslow, United Kingdom100% BPO Services100% Call Center Services -
WeAnswer doesn't just answer, we listen.
WeAnswer offer part or fully-outsourced customer service solutions that allow you to focus on your core business with confidence. We offer omni-channel services to help you provide a trustworthy and responsive customer service with a human touch. Your customers are in safe hands with our award-winning service.
< $25/hr250 - 9991995Chippenham, United Kingdom100% BPO Services100% Call Center Services -
Professional Telemarketing
Our background can be traced back to an investment from the MD of a local group of franchised businesses. Having grown tired of the poor service and result
< $25/hr2 - 92006Bradford, United Kingdom100% BPO Services100% Call Center Services -
We Provide Solutions
We have been established as a leading call handling and telephone answering service since 1999. In that time we have grown to become the most respected and professional telephone answering service in the region. We really are passionate about what we do and our clients rely on us for all manner ... read more about Your Business Voice
< $25/hr2 - 91999Leeds, United Kingdom100% BPO Services100% Call Center Services -
A professional outsourced business services
We are an omnichannel fulfilment & response operation. We exist for our clients to grow. We deliver efficient, innovative, technology led response handling and warehouse fulfilment solutions for ecommerce businesses and the third sector.
< $25/hr50 - 2492009York, United Kingdom100% BPO Services100% Call Center Services -
We help businesses become more accessible
The office as we know it is changing – fast. It’s time to update the way your business operates, or risk getting left behind. -We can provide you with fast internet, a reliable voice connection, competitive mobile products and a unified communications solution that allows you to keep everyone in ... read more about Contact Systems
< $25/hr2 - 92016Altrincham, United Kingdom100% BPO Services100% Call Center Services -
UK’s fastest growing B2B telecoms providers
TalkTalk Business is one of the fastest growing B2B telecoms providers in the UK, serving the needs of over 800 business and public-sector Partners. We are the dedicated B2B division of TalkTalk Group. With over 20 years’ experience delivering a full range of business-ready communications products and services, including Connectivity ... read more about TalkTalk Business
< $25/hr1,000 - 9,9991995Manchester, United Kingdom100% BPO Services100% Call Center Services -
INNOVATIVE DIRECT MARKETING
We work transparently with our clients, ensuring we do the right things, the right way, all of the time
< $25/hr2 - 9Manchester, United Kingdom100% BPO Services100% Call Center Services -
At the heart of operations for organisations
Infinity is a leading provider of software solutions that optimise efficiencies and outcomes for key organisations in emergency services, BPO and healthcare. Decades of software design and development have positioned Infinity to quickly determine, in consultation with clients, whether a bespoke or modular off-the-shelf solution – or indeed a combination ... read more about Infinity Company
< $25/hr10 - 491998Birmingham, United Kingdom100% BPO Services100% Call Center Services -
Supporting clients with agile managed services
Call Handling delivers managed solutions to enhance our customers’ communications provision using cutting-edge contact centre technology. This enables charities, retailers and public sector organisations to benefit from a feature-rich, omni-channel call centre without having to invest capital in expensive hardware.Established in 1991, Call Handling built its business on what now ... read more about Call Handling
NA50 - 2491991London, United Kingdom100% BPO Services100% Call Center Services -
the telephone answering service
Call Center’s mission is to provide an exceptional call answering service to all customers. We strive to make every call count by providing an excellent call experience each and every time.Our receipe for success is to deliver the most friendly, polite and professional service possible, ensuring a truly worthwhile partnership between ... read more about Call Center
NA50 - 249Christchurch, United Kingdom100% BPO Services100% Call Center Services -
Customer focused* Streamline and Simplify
Meet VeriCall 'The Challenger BPO': VeriCall distinguish ourselves from historic outsourced contact centres with a modern approach to sales and service which embraces information technology practices that avoid the costs and complexities of traditional outsourcing. A unique blend of artificial intelligence, robotic process automation and mobile and digital orchestration technologies ... read more about Veri Call
NA50 - 2492017London, United Kingdom100% BPO Services100% Call Center Services -
Your Partner in Best Sourcing!
Cloud9 is a full service one-stop shop for all of your marketing needs and is dedicated to providing all clients with premium service, quick and accurate response and an over-all “go-getter” attitude. Our commitment to you is to make your marketing project a success! Whether you are a Call Centre ... read more about Cloud9 Group
NA10 - 49London, United Kingdom100% BPO Services100% Call Center Services -
Seo and calls solutions
Signature SEO and calls solutions is a Digital marketing agency in London & Best Business process outsourcing Company in London with 17 years in business and more than 100 professionals. Our skilled professionals focus on providing high-quality products and services that meet each client’s needs. We have expert developers, designers, ... read more about Signature SEO & Calls Solutions
NA50 - 2492018London, United Kingdom100% BPO Services100% Call Center Services -
Outsource With Confidence
Impact Call Centre is a professional outsourced call centre that delivers call centre services at scale to some of the UK’s leading brands. As specialists in every aspect of sales and customer service, we have the expertise and experience required to deliver exceptional results for your business. Our team of ... read more about Impact Call Centre
NA250 - 9992013Romsey, United Kingdom80% BPO Services100% Call Center Services -
We're a leading UK Call Centre
The vision of Confero’s founders David Freedman and Daniel Sassoon in 2001, was deceptively simple. They wanted to develop a mid-size 100 seat call centre model, close to major cities.Each centre would offer comprehensive and bespoke call centre solutions including inbound call handling, outbound telesales, telemarketing and sector-specific services. As ... read more about Confero
< $25/hr2 - 92001London, United Kingdom100% BPO Services80% Call Center Services -
Contact Centre Solutions
Daviker are a leading provider of Call Centre software that are specifically designed to help organisations increase efficiency, productivity, reduce costs and increase profits. Established in 1992, we have grown and evolved our Software and Support services as our customers' requirements have changed.
< $25/hr10 - 491992Manchester, United Kingdom100% BPO Services80% Call Center Services -
Your Personalised Call Answering Service
Our call-answering agents work as if they were at your office: providing a live answering service by taking messages, booking appointments, handling calls on your behalf and forwarding information when required.
< $25/hr2 - 9Bristol, United Kingdom50% BPO Services100% Call Center Services -
Connectivity beyond the cloud
At Juno, our connectivity solutions go beyond the cloud. Our sole aim is to help you look at your business connectivity from a different perspective. It’s not about giving you what you think you want, it’s about working with you to deliver what you actually need.
< $25/hr2 - 92008Harrogate, United Kingdom50% BPO Services100% Call Center Services -
Its your call
Increase sales, boost profits and raise your company’s profile. Finding new business is crucial to your continued success and the award-winning people at Callerz can help you grow your customer base. Our expert telemarketing team can handle all out-bound lead generation, appointment setting and market research calls and in-bound customer ... read more about Callerz
$25 - $49/hr2 - 9Leeds, United Kingdom50% BPO Services100% Call Center Services -
We help your business grow
The Whistl Group operate in the logistics arena providing high quality delivery management services, with leadership in business mail and a growth position in the parcels, fulfilment, contact centre and doordrop markets. Parcelhub, part of the Whistl Group, provides bespoke multi-carrier delivery management, proactive tracking support and tailored fulfilment services ... read more about Whistl
NA1,000 - 9,999Marlow, United Kingdom40% BPO Services100% Call Center Services -
Reach - Call - Relax
The co-founders initiated the Loop Outsourcing company in 2022. We are comprised of a group of driven individuals and an accomplished staff.Our mission is to turn your ideas into reality whilst providing your users an exceptional digital experience. From Inbound Call Center to Outbound Call Center, BPO, and digital marketing ... read more about Loop Outsourcing
< $25/hr2 - 9Leeds, United Kingdom40% BPO Services100% Call Center Services -
Complete outsourcing solutions.
North Star Direct was founded with the aim of delivering excellent customer service through a multi-channel approach. We are comprised of a highly experienced and versatile management team that gives the company a fluid and dynamic leadership and the ability to adapt quickly to changing environments. Our contact centre is ... read more about North Star Direct
< $25/hr10 - 492007West Lancashire, United Kingdom100% BPO Services50% Call Center Services -
SMART, PROFESSIONAL AND PROACTIVE
We develop strategies that work for each specific client and recommend processes that protect the reputation of the business in increasingly competitive and regulatory controlled areas. Our role is to make your job easier by doing exactly what we say we’ll do.
< $25/hr2 - 91998Leeds, United Kingdom100% BPO Services50% Call Center Services -
Business support, Telephone answering
Finchley Court is a trading name of Global Out Sourcing (1990) Limited. The main office is located in Birmingham, Finchley Court Competent people working for decades with some big names. We have provided a 24/7 help desk and customer support facility since 1990. running our business as a family ... read more about Finchley Court
< $25/hr10 - 491990Birmingham, United Kingdom100% BPO Services50% Call Center Services -
telephone answering and call centre services
Whether you need some simple telephone answering and call handling support as your business grows, or have a short term project, new campaign starting or are looking for a longer term strategic outsourced partnership, mplcontact's people and expertise will help you implement the most effective solution to meet your requirements ... read more about mplcontact company
< $25/hr10 - 491997Birmingham, United Kingdom100% BPO Services50% Call Center Services -
Award winning B2B sales company
Pearl Lemon Sales is an award-winning B2B sales company in London, UK serving clients across the globe. We'll generate qualified sales for your business! Pearl Lemon Sales builds successful sales programs, from strategy through to implementation, that will boost sales for your company fast. With clients in industries ranging from ... read more about Pearl Lemon Sales
NA10 - 492016London, United Kingdom100% BPO Services50% Call Center Services -
Telemarketing specialists
Chord specialises in engaging with prospects, customers and members, using integrated telemarketing, email marketing, research and database building & cleaning services. All our work is quality assured and we’re proud to be ISO 9001:2015 certified. We are also currently working towards ISO 27001 certification.
< $25/hr10 - 492001Somerset, United Kingdom100% BPO Services50% Call Center Services -
People-powered Live Answering Service
We are the voice of your business. Our trained team of friendly receptionists are on hand 24/7 to provide professional support to your customers. Try our free app to capture more leads, reduce costs and enhance productivity. Get in touch today on 0800-802-1069 and grow your business! Products in ... read more about AnswerConnect
NA1,000 - 9,999Edinburgh, United Kingdom100% BPO Services50% Call Center Services -
NOT JUST ANOTHER MESSAGE TAKING SERVICE
UK Call Centre Ltd provide a telephone answering service 24 hours a day, 365 days a year. With over 15 years experience in the call handling industry, UK Call Centre provide call handling solutions for a wide variety of clients ranging from sole traders to large international corporations across the ... read more about UK Call Centre Ltd
NA10 - 491993Cheadle Gatley, United Kingdom100% BPO Services50% Call Center Services -
It's Your Call
All of ours specialist Telemarketing Operators are highly trained in Telesales and Telemarketing techniques thus able to present your brand, products and services both professionally and enthusiastically. BCC Telemarketing offers a wide range of Telemarketing services that can manage the whole customer sales cycle from initial call right through to ... read more about BCC Telemarketing
NA50 - 249Brackley, United Kingdom100% BPO Services50% Call Center Services -
A human approach, enhanced by technology.
365 days a year, 24 hours a day, our UK based contact centre staff provide exceptional customer service and support to enhance the personal outcomes of your customers. Meeting your business needs. When you outsource your call centre services to us you can consider us your professional communications partner, helping ... read more about Connect Assist
NA250 - 9992006Cardiff, United Kingdom100% BPO Services50% Call Center Services -
World Class Contact Centre
BDM Talk is an Inbound & Outbound Contact Centre. For 14 years, we have been trusted by companies to deliver outstanding Customer Contact Services through Telemarketing. Based in West Sussex, we support a large range of clients in every sector, including tech, finance, insurance, retail and automotive businesses. Our team ... read more about BDM Talk
NA50 - 2492002Billingshurst, United Kingdom100% BPO Services50% Call Center Services -
Miss Another Call Professional UK
Answer4u offers both SME and corporate sized businesses telephone answering services delivered by our team of professional receptionists. They are all trained to answer your calls, in your company name, whenever you need them most. All of our client calls are answered in our Nottingham offices, in the heart of ... read more about Answer4u
< $25/hr2 - 9Leicester, United Kingdom100% BPO Services50% Call Center Services -
Business Cloud
We’re making communications more flexible, intelligent, and personal, to help enterprises the world over stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform.
< $25/hr2 - 9London, United Kingdom33% BPO Services100% Call Center Services -
IT and Call Centre Services
Urban Communications is well known for providing high quality IT and Call Centre Services all around UK. Urban Communications is your best source to outsource around UK. We provide high quality and flexible outbound services that includes sales market research, appointment setting, and telemarketing and inbound services including Customer service, ... read more about Urban Communications
< $25/hr2 - 9Stockport, United Kingdom33% BPO Services100% Call Center Services -
Connected Customer Experience
Connect Studio provide a multi-channel communication 'bridge' between you and your customers. We will elevate your brand and Customer Service to the next level.
< $25/hr2 - 9Manchester, United Kingdom33% BPO Services100% Call Center Services -
CALL ANSWERING
SMARTstrat is the chameleon of call answering and office support providers. When answering or making calls on behalf of a client, we become members of the client’s team. Callers are unaware that they have connected with a third party. Our focus is on providing a professional, seamless service that saves ... read more about SMARTstrat
< $25/hr2 - 9Wigan, United Kingdom70% BPO Services70% Call Center Services -
Cloud VOIP Phone System
Our cloud hosted platform is powered by 3CX which is licensed by the number of simultaneous calls you can make. Select from one of the options above to place an order.
< $25/hr2 - 9Manchester, United Kingdom30% BPO Services100% Call Center Services -
Your Intelligent Call Answering Partner.
A leading national outsourced call centre and telephone answering company with locations in London, Manchester & Cambridge. Since 1998, CALLCARE have been supporting organisations, from both the public and private sectors, with expert call handling services, round the clock. By outsourcing calls to CALLCARE our clients benefit from more time ... read more about CALLCARE
$150 - $199/hr250 - 9991998Manchester, United Kingdom20% BPO Services100% Call Center Services -
OUTSOURCED CONTACT CENTRE SOLUTIONS
Established in 2017, AGO Outsourcing was created to provide a world class customer solution for SME and Blue Chip organisations across the globe operating within the following market sectors; Automotive, Energy & Utilities, Financial Services, Public Sector, Retail and Telecommunications. AGO provide a multi-channel bespoke solution for all campaigns ... read more about AGO Outsourcing
< $25/hr50 - 2492017Glasgow, United Kingdom80% BPO Services50% Call Center Services -
Connecting you with your target market.
The company started life with Anthony manning one phone line from his kitchen table in Sheffield. Over the years we have developed a reputation for delivering successful marketing, research, sales and customer service programmes for our clients. This has enabled us to become one of the UK’s top telemarketing companies. ... read more about Ant Marketing
< $25/hr250 - 9991989Sheffield, United Kingdom100% BPO Services34% Call Center Services
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