Top BPO companies in Germany
Do you wish to locate business process outsourcing companies in Germany to cut down on costs for in-house personal, particularly for staffing and training? Outsourcing to BPO services in Germany enables you to use variable-cost models, meaning fee-for-service plans, rather than using fixed-cost models, which are required when retaining local employees. By employing the services of the BPO firms in Germany, you can direct your attention to the main business offerings instead of company functions that are not directly related to the core processes. Find out the most authentic services from the Goodfirms-derived list of the top BPO companies in Germany.
List of Business Process Outsourcing Companies in Germany | BPO Firms in Germany
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Our distinctiveness lies in our unwavering focus on revenue as the ultimate measure of marketing success. While others may be distracted by superficial metrics, we prioritize tangible outcomes. Our tailored strategies are rooted in industry insights and audience understanding, driving lead conversion and revenue maximization. With advanced tools and data-driven methodologies, we continuously optimize campaigns ... read Quadra Digital Solutions reviews & insights
< $25/hr2 - 92018Munich, GermanyQuadra Digital Solutions set an excellent level for project management.
- Yaacov Martin, Co-Founder and CEO at Jifiti -
For more than 40 years, we have been providing our customers with know-how and full-service services to jointly create strategic added value. Our 7,000 sales and consulting call center employees at more than 25 contact center locations can cover a comprehensive range of services that not only includes technical and commercial customer service, but also ... read Avedo reviews & insights
$150 - $199/hr1,000 - 9,9992004Hamburg, Germany -
The "CTM Company for Telephone Marketing" was founded in 1983 as one of the pioneers in the German call center market. More than 380 committed and qualified employees work at the four locations in Frankfurt am Main, Darmstadt, Friedberg (Hesse) and Wiesbaden. They are specially selected, intensively trained and receive regular training. Flat hierarchies make ... read CTM Marketing Services GmbH reviews & insights
$25 - $49/hr2 - 9Frankfurt, Germany -
DIALOGMINDS is the premium brand in B2B telephone acquisition. For the sales force of our customers, we arrange appointments, generate sales opportunities for sales and thus strengthen the sale of our customers sustainably and successfully. We do this without a call center, but only with experienced independent telephone professionals who, as franchisees, act entrepreneurially and ... read DIALOGMINDS Sales Support GmbH reviews & insights
$25 - $49/hr2 - 92007Frankfurt, Germany -
Since January 2012, he supports his clients in personnel consulting, as a call center and in the development of project networks in the communications industry. Under this guiding principle, various telemarketing projects are managed in our own sales center and selected project partners. In addition, the company handles all interface functions, the entire project management ... read COMMUNIS reviews & insights
$25 - $49/hr10 - 492012Frankfurt, Germany -
Innovation Placement: drawing on latent market potential ... is our specialty. What do you have from it? Maximum conversion rates and market penetration. Be inspired by our creativity. With the help of our special approach, our Innovation Placement Specialists can create added value for your potential new customers on the phone. After all, many companies ... read enVoice reviews & insights
$25 - $49/hr10 - 492004Oberursel, Germany -
Our goal is to deliver amazing results by making us one with our customers and creating a positive customer experience. We are perceived as a colleague and not as an external partner. It is of the utmost importance for us to identify with your goals and take every successful step together. Extensive collaboration with a ... read LEADHUNTER reviews & insights
$25 - $49/hr10 - 492010Munich, Germany -
LeadCircle is located in Munich, Germany. Since 2012, we have been supporting companies to push their brands and helping them to position their products in the DACH markets. LeadCircle specializes in challenging telemarketing activities for technical products. Providing your sales department with substantial and valuable contacts is our main objective. Our skilled and well-trained professionals ... read LeadCircle reviews & insights
< $25/hr2 - 92012Munich, Germany -
Business Center Partners is a German-wide network of experienced business center owner-managers. We provide fully equipped office spaces of various sizes and categories at Germany's key business locations. Each of our facilities offers state-of-the-art infrastructure as well as a wide range of services tailored to your specific requirements. Representative business addresses at top locations as ... read BCP Business Center Partners reviews & insights
NA50 - 2492009Berlin, Germany -
Best in class B2B sales. We scale up your business relationships. We manage LinkedIn accounts of top managers to create new business opportunities and to turn them into opinion leaders. We leverage our execution power and knowledge of 200+ sales projects for enterprises like Microsoft and Zuora and start-ups like interact.io, sprylab, and voycer. Artificial ... read Artificial Link reviews & insights
< $25/hr2 - 92017Berlin, Germany -
Leadvolution is a team of leading B2B lead generation experts. With a focus on very specific B2B target groups in the field of mechanical engineering (e.g. pharmaceutical packaging, paper machines), SaaS tools, B2B marketplaces etc., we conceptualize and implement successful social media marketing infrastructures for international lead generation in just a few weeks and achieve ... read Leadvolution reviews & insights
$50 - $99/hr10 - 492019Hammelburg, Germany -
Our spectrum today includes all services related to data-driven communication. Automatic and manual data collection, scan service, electronic archiving of files and documents of any kind, powerful call center, printing and sending of personalized mailings including processing of returns to the sending of invoices / confirmations via letter, fax and e-mail.
< $25/hr50 - 2491969Hamburg, Germany -
Direct Line is the right contact for your telephone marketing measures. We supply your new customer campaigns with excellently qualified OPT-IN addresses via our subsidiary Direct Leads. Direct Line Marketing und Kommunikation GmbH was founded in 1995 by Matthias Malik and today has more than 250 highly qualified call center agents full-time.
< $25/hr2 - 91995Hamburg, Germany -
INFON helps you to ensure continuous, competent availability of your company around the clock, 365 days , even and especially at peak times.
< $25/hr2 - 9Hamburg, Germany -
Newstel Worldwide is a trusted partner to clients across various industries, helping them achieve customer success and grow their businesses through digitally-led customer service solutions. Our roots are in e-commerce—founded in 2015 as the customer support team for a global e-commerce business, we understand the peaks and troughs of online retailing, how to expand customer ... read Newstel Worldwide reviews & insights
< $25/hr50 - 2492015Hamburg, Germany -
TK Gesundheit is a medium-sized service company with over 600 employees and locations in three major metropolitan regions of Germany. They are a reliable service partner and service provider of Techniker Krankenkasse (TK) since 2002. TK Gesundheit is a 100% subsidiary of Techniker Krankenkasse (TK). They offer services on various topics and are committed to ... read TK Gesundheit reviews & insights
< $25/hr2 - 92002Hamburg, Germany -
Many years of experience and specific industry know-how make us a strong partner for your telemarketing campaigns We continue to successfully support both new and existing customers and provide active for more sales and successful sales in these critical times.
< $25/hr2 - 9Hamburg, Germany -
PROFI call center ARE you looking for a professional call center ? Our call center is the ideal partner for your company when it comes to acquiring new customers abroad and in Germany. Our team prepares mailing campaigns, helps with product launches, our call center strengthens your business activities.
< $25/hr2 - 9Hamburg, Germany -
We at MCFON see ourselves as a company with strong values and goals. We have a very clear idea of who we are and how we approach our tasks. This is how we succeed in staying true to our principles and meeting the high demands placed on ourselves. Regardless of what others do, we strive to constantly redefine ... read MCFON reviews & insights
< $25/hr2 - 9Berlin, Germany -
In addition to price, time and quality, service is increasingly becoming a decisive criterion for success. DCS helps you to meet this request of your customers. The clear positioning of our branches in Turkey has given us, as a multifunctional call center, enormous advantages in terms of price calculation, as well as a decisive boost for our ... read DCS Call Center reviews & insights
< $25/hr250 - 9991994Berlin, Germany -
Nothelle is a modern call center that provides inbound and outbound services. They combine classic strengths with new technology. Nothelle is headquartered in Duisburg with an additional site in Moenchengladbach and employs roughly 600 people. The company was founded by Helmut Nothelle and is now led by his son Maurice Nothelle who became a shareholder ... read Nothelle reviews & insights
< $25/hr2 - 9Duisburg, Germany -
Customers inquire. The phone is overheating, to an extent that you can no longer handle or at times when you are doing other tasks and cannot be reached. Do your customers get in touch in the evenings or on Sundays and public holidays because your users are using your products at this time and have questions? You didn't ... read CALLWAYS Call Center reviews & insights
< $25/hr2 - 9Berlin, Germany -
Profi24 the business group with the 24-hour service: In 1993 with the establishment of car-profile automotive GmbH, today Profile Services cc GmbH, the foundation stone was laid, Profil24 represents a group of companies, which on services around mobility and customer care specialized is. In the last 20 years, the ideas and demands on customer service, mobility and customer care have constantly changed and, ... read Profil24 reviews & insights
< $25/hr2 - 9Berlin, Germany -
That's fine. Maybe not always 100% as desired, but close. We plan your shifts several weeks in advance in coordination with you so that you can plan well. We try to take vacation requests into account at an early stage and find solutions for all employees. We try, as far as we can, to accommodate every single employee as ... read FlexiTel TelefonService reviews & insights
< $25/hr2 - 9Berlin, Germany -
Snubes is your first point of contact when you are looking for a callcenter. Our free service allows you to quickly receive and compare callcenter offers - from classic customer service to telemarketing or live chat. Use Snubes and save time and money.
< $25/hr10 - 492017Berlin, Germany -
Der Büropartner is a business unit of GGS Management GmbH from Berlin. They provide customer service, support hotlines, first-level support, and helpdesks. They manage customer communication to increase new customers, and referrals and lower costs through improved processes. They have more than 12 years of management experience in customer service of internationally operating companies. They ... read GGS Management reviews & insights
< $25/hr2 - 9Berlin, Germany -
Saupe Telemarketing has been offering call center campaigns for companies, telemarketing services and call center services since 1987. Our experienced outbound campaigns actively support your sales and marketing. With qualified employees, we achieve significantly more than any comparable call center through our own and optimized methods and procedures.
NA10 - 491987Berlin, Germany -
Harald Henn, managing partner of Marketing Resultant GmbH, Mainz designs and optimizes customer experience, digital customer service projects and optimizes call centers based on more than 20 years of project experience. Together with Prof. Nils Hafner, Lucerne University of Applied Sciences and Arts, he developed the CEX Management Trend Radar. He is editor of several ... read Marketing Resultant GmbH reviews & insights
NA2 - 9Saarburg, Germany -
KCC creates customer and market oriented B2B cold calling campaigns in Germany. As a professional call center service provider, we have been offering our call center services to national and international companies for over 23 years. From individual B2B cold calling to scheduling through our call center, we perform all steps of outbound telemarketing for ... read KCC GmbH reviews & insights
$50 - $99/hr10 - 492000Koln, Germany -
We work for a wide variety of industrial and service sectors. These include, among others, the telecommunications industry, the energy sector, well-known publishers, internationally active mechanical engineering companies and automotive suppliers.
NA2 - 9Rotenburg, Germany -
We are a Germany-based outsourcing company specializing in end-to-end outsourcing solutions. We provide tailored services across front-office operations, back-office management, IT-enabled solutions, and specialized processes, enabling businesses to focus on core activities while we handle their operational complexities. Our comprehensive services include: Customer Support Services: Voice, Email/Live chat support, Social media management Technical Support Services: ... read KP DigiServe reviews & insights
NA10 - 492025Berlin, Germany -
Welcome to hey contact heroes – your partner for excellent customer service. We are an internationally operating BPO service provider based in Hamburg, with over 550 employees across 17 countries. We support both medium-sized businesses and large corporations in building and managing efficient customer service solutions. Whether inbound, outbound, or back office – we offer ... read hey contact heroes GmbH reviews & insights
< $25/hr250 - 9992021Hamburg, Germany -
Assistring LLC is a customer-centric Business Process Outsourcing (BPO) company dedicated to helping businesses scale efficiently while maintaining the highest standards of service quality. We partner with growing and established companies to manage customer support and operational processes with precision, care, and consistency. Our approach combines cost-efficient delivery models with exceptional customer experience. By optimizing ... read Assistring LLC reviews & insights
< $25/hr10 - 492024Hamburg, Germany -
DialogUnion delivers qualified B2B sales appointments in the DACH region. Professional appointment setting by experienced telemarketing experts.
$50 - $99/hrFreelancer2016Dreieich, Germany -
The Happy Customers UG (haftungsbeschränkt) is a Berlin-based service company specializing in customer support and customer experience services. The company operates with a remote-first, asset-light business model, allowing flexible scaling and low fixed costs. Built for German SMEs. Designed for Scale. German businesses face rising labor costs, multilingual challenges, and increasing customer expectations. We help ... read The Happy Customers reviews & insights
$25 - $49/hr2 - 92026Berlin, Germany -
Zalaris ASA is a leading provider of outsourced HR, personnel and payroll processes. This includes outsourcing and operation services of payroll, and administrative personnel processes, in addition to, consultancy services on introducing SAP HR and personnel services. Zalaris enables the customer’s human resources department to focus on more strategic work and core business activities, which ... read ZALARIS Deutschland reviews & insights
$100 - $149/hr250 - 9992001Hamburg, Germany -
Since 1994, getaline GmbH has been developing target group-specific customer dialogue concepts as a customer care service provider for its clients. Here the customer stands with his wishes, requirements as well as his contact behavior in the center of consideration. From the very beginning, our focus has been on high-quality and cost-efficient service offerings, so ... read getaline GmbH reviews & insights
$150 - $199/hr1,000 - 9,9991994Hamburg, Germany -
Give your brand a voice! Achieving short-term sales and long-term brand goals is the mission of the listener and the flame. We are hot on brand talks. Hot on discussions about the brands of our clients. Hot on conversations that are themselves a brand. As a persevering listener, we learn more about what your clients ... read Hörer und Flamme reviews & insights
$25 - $49/hr10 - 492014Munich, Germany -
LetterHouse is a Businesses Development Agency based in Munich, which specialized since company foundation in 2002 in Sales and Marketing services for IT-business solutions and IT-services. LetterHouse supports software suppliers in the enlargement of their existing customer base .
< $25/hr2 - 92002Munich, Germany -
Abramo is a professional services company that builds and operates high-impact sales and service channels in the contact center space. We operate high quality contact centers for sales and service outsourcing across industries, including e-commerce, telecommunications, media, automotive, and travel/logistics. We consult to clients on strategy, operations, and technology, enabling them to significantly boost inbound ... read Abramo Deutschland GmbH reviews & insights
$50 - $99/hr50 - 249Berlin, Germany -
VIAFON was founded in 1996 and is one of Germanys leading distribution agencies in B2B Telesales and Quality Assurance. For 20 years we have supported our partners with an expertise in sales of high-quality complex products and quality services. The focus of our projects are planning and implementation of individually tailored campaigns and the successfull ... read VIAFON GmbH reviews & insights
$50 - $99/hr50 - 2491995Berlin, Germany -
LeadLogic is a Premium Partner of the software solution company WiredMinds AG. The company sells the solution LeadLab, a priced B2B LeadGeneration software. The solution is able to identify the company visitors of websites to send more leads to the sales representatives. With including the click path of the visits, the solution can also qualify ... read LeadLogic reviews & insights
$25 - $49/hr2 - 92014Berlin, Germany -
The voxpark GmbH distinguishes itself as a provider of professional and successful services in the field of telemarketing. Our clients benefit from our know-how and many years of experience in all disciplines of customer relationship management. Whether customer acquisition, customer care, quality management or sales consulting: We develop tailor-made, product-specific concepts for you and are ... read Voxpark GmbH reviews & insights
$100 - $149/hr50 - 249Berlin, Germany -
As an innovative and flexible partner, we enable our customers to generate sustainable sales. We work cross-medially across all communication channels to achieve maximum added value and optimal access to the market.Professional B2B connection between project developers and financing partners. Scalable project developer and property developer acquisition.We ensure our special quality standards through various measures. ... read Cell it! reviews & insights
< $25/hr2 - 9Hamburg, Germany -
Our homeland is the “Gate to the world”, as Germans call Hamburg. One of the Europe’s top container handling terminals, it is also one of the world’s busiest ports. Well-developed connections to all means of transportation make Hamburg a perfectly positioned hub for everybody involved in the logistics business.
< $25/hr50 - 2491998Hamburg, Germany -
Agentur für Dialogmarketing. Outsourcing Spezialist für administrative Tätigkeiten. Anbieter von umfangreichen und komplexen Dienstleistungen wie Bestellannahme, Telefonzentrale, telefonische Terminvereinbarung, Adress-Qualifizierung und BPO-Prozessen.
NA2 - 9Michelstadt, Germany -
Since 2006 we have our focus as a marketing agency in the IT sector. Right from the start, well-known companies in the industry were among our customers. As a full-service marketing agency, our range of services covers any kind of support you need for your marketing and sales Based on professionalism, flexibility and creativity, we ... read The Outperformers GmbH reviews & insights
< $25/hr2 - 9Munich, Germany -
UIZ is a technical research based company with international access, approach and support through the use of creative strategic planning and service for new technology. UIZ serves in the following fields: , , IT Solutions, , . Along with full-service of these fields, we provide support to clients on a per-project and recurring basis.
< $25/hr10 - 492014Berlin, Germany
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