Top BPO Companies in Philippines

Researched by:Goodfirms Research TeamUpdated:September 15, 2026

Goodfirms has reviewed 147 BPO Companies in Philippines as of September 2026. The top-ranked firm is Helpware (4.9 stars, 11 verified reviews, NA, founded 2015, Taguig). Across the category, the median hourly rate is $25, median client rating is 5, and 48% of firms employ 50+ members. Explore the vetted BPO Companies in Philippines below, compare their strengths, and connect with the provider best suited to your requirements.

Are you in need of hiring from the business process outsourcing companies in the Philippines? The perks of outsourcing BPO services are several; however, the common ones are to focus on your core activities, obtain expert assistance, and provide quality to the market. The business process outsourcing services in the Philippines also brings a commendable increase in your productivity, meeting timely deliveries. The experts help in enhancing the product or services and update you on the changes in their demands before-hand. The BPO services in the Philippines thus help you in staying up to date with the market trends and balance your profits with the changes in market requirements. Therefore, hiring the professionals brings a broader perspective to your employees of working in various methods effectively and efficiently. Goodfirms conducted research and has curated a rundown of the best BPO companies in the Philippines with their feedback and ratings.

Goodfirms has verified 147 BPO Companies in Philippines - part of 6,176+ BPO Companies in the World, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

Leading Business Process Outsourcing Services in Philippines | BPO Firms in Philippines

Find a BPO Services Company Near you
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Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • TruAlliant is a Business Process Outsourcing (BPO) company based in the Philippines, specializing in providing offshore sales agents and digital outsourcing services to support sales campaigns across various industries. Key Services: Offshore Sales Agents: TruAlliant offers skilled sales professionals to enhance clients' sales campaigns, focusing on rapid team expansion and sales growth. Digital Outsourcing Services: ... read Trualliant reviews & insights

    < $25/hr
    1,000 - 9,999
    2018
    Iloilo City, Philippines
  • Using AI Tools

    • CanvaCanva
    • NedzoNedzo

    Staff Callture Incorporated is a Philippines-based Business Process Outsourcing (BPO) company specializing in outsourcing, call center, and digital marketing services. We help local and international startups, SMEs, and enterprises improve customer support, streamline operations, generate qualified leads, and scale efficiently through reliable, cost-effective business solutions. With over 13 years of industry experience, we deliver tailored ... read Staff Callture Incorporated reviews & insights

    < $25/hr
    50 - 249
    2013
    Laguna, Philippines

    Why Staff Callture Incorporated?

    • Scalable and Flexible Solutions
    • Performance-Driven Operations
    • Cost-Effective Outsourcing Solutions
  • Setting the Standard in Cost-effective BPO Services and Solutions We have won numerous “BEST VENDOR” awards from our Fortune 500 Clients. We WOW you with dependable performance, our ability to hit all metrics consistently gives you confidence in us. Our client’s appreciation is a strong attestation to our ability.

    $150 - $199/hr
    250 - 999
    2016
    Manila, Philippines
  • Outsourced VA, who has been in the business since 2009, is a Business Support Outsourcing (BSO) providing virtual support assistant that aims to take away tedious tasks so that clients can focus on income-generating activitieschanging how they do business and allowing them to go to the next level. We are in the business of making ... read Outsourced VA reviews & insights

    < $25/hr
    50 - 249
    2009
    Iloilo City, Philippines
  • VMPowered Corporation is a leading Business Process Outsourcing (BPO) company based in the Philippines. We specialize in delivering high-impact outsourcing solutions across customer support, finance, human resources, and digital services. With a client-first approach and a strong commitment to service excellence, VMPowered empowers businesses globally through streamlined operations, cost efficiency, and outstanding customer experiences.

    < $25/hr
    50 - 249
    2021
    Laguna, Philippines
  • Callhounds Global is a Philippines-based outsourcing and offshore staffing provider helping businesses in the US, UK, Canada, and Australia build high-performing remote teams. We specialize in customer support, AI chat support, virtual assistant services, and back-office operations, delivering measurable outcomes tied to your KPIs, including CSAT, AHT, SLA attainment, meetings booked, and data accuracy. Our ... read Callhounds Global reviews & insights

    NA
    1,000 - 9,999
    2020
    Quezon City, Philippines
  • AxisPoint Solutions provides outsourcing and virtual assistant services that help entrepreneurs and businesses save time, reduce costs, and focus on growth. From administrative support and presentation design to specialized business tasks, we deliver reliable, scalable solutions that boost productivity without the overhead of full-time hires. Our mission is to empower business owners to work smarter, ... read AxisPoint Solutions reviews & insights

    < $25/hr
    2 - 9
    2025
    Manila, Philippines
  • Surge is the world’s one-stop freelancing marketplace. It is on a mission for social empowerment, desiring freedom and flexibility in lives, families, and social systems through virtual assistant training, services, and solutions.

    NA
    10 - 49
    2016
    Davao City, Philippines
  • iStaff.ph is an innovative BPO company based in Ortigas, Metro Manila, one of the Philippines’ prime business hubs. We specialize in providing offshore staffing solutions that help businesses scale efficiently while maintaining quality. Our expertise lies in Customer Service, Email Support, Data Entry, Appointment Setting, and Virtual Assistant services. Whatever your operational needs, we can ... read iStaff Solutions Inc. reviews & insights

    < $25/hr
    50 - 249
    2015
    Pasig, Philippines
  • Elite Virtual Assistants Who Actually Deliver Most businesses hit the same wall: costs keep climbing while margins shrink. Hiring locally costs a fortune. Good employees leave. And somehow, you're still drowning in admin work instead of growing your business. We fix that. VA MASTERS connects you with top Filipino virtual assistants who do excellent work ... read VA Masters reviews & insights

    < $25/hr
    50 - 249
    2022
    Manila, Philippines
  • At ATS, we prioritize ethical behavior and teamwork, embracing accountability and driving results. Our client-centric approach ensures we prioritize client relationships, celebrating diversity and unity. We leverage varied skills for success and constantly innovate to exceed expectations.

    < $25/hr
    50 - 249
    2008
    Mandaue City, Philippines
  • ElevateCommerce Assist was built to support growing eCommerce brands that are ready to scale without burning out. We partner with online sellers to streamline operations, optimize workflows, and handle the essential behind-the-scenes tasks that keep businesses running smoothly. From product listings and customer support to inventory management, research, and administrative support, our goal is simple: ... read ElevateCommerce Assist reviews & insights

    < $25/hr
    Freelancer
    2026
    Dumaguete, Philippines
  • Using AI Tools

    • ChatGPTChatGPT
    • GeminiGemini
    • CanvaCanva
    • GrammarlyGrammarly

    At Connect Global Philippines, we believe that meaningful connections drive real impact. As we continue to grow, our mission remains clear: to bridge opportunities, empower communities, and collaborate with partners who share our vision for sustainable progress. We proudly bring together a diverse pool of Filipino, South African, and Zimbabwean talent, creating a dynamic network ... read Connect Global Philippines Inc. reviews & insights

    < $25/hr
    50 - 249
    2022
    Manila, Philippines

    Why Connect Global Philippines Inc.?

    • Trusted Global Connections
    • Reliable & Professional Service
    • Committed to Client Success
  • Pandr Outsourcing builds full-scale offshore teams that slot into enterprise workflows and deliver measurable gains in speed, resilience, and cost efficiency. Operating from our regional office hub in Legazpi City (Philippines) guarantees a higher tenured team with indsutry leading retention. We secure degree-qualified talent and keep staff turnover under three percent a year, preserving institutional ... read Pandr Outsourcing reviews & insights

    < $25/hr
    250 - 999
    2016
    Albay, Philippines

    Why Pandr Outsourcing?

    • 97 percent staff retention rate
    • Money-back guarantee on all new hires
    • Hands on guidance and set up
  • Using AI Tools

    • GeminiGemini
    • LovableLovable
    • ChatGPTChatGPT

    Here is a professional paragraph for USA Outsource Today that focuses on your core BPO services and the unique value of your American-managed team in the Philippines. About USA Outsource Today USA Outsource Today is a premier strategic BPO partner specializing in high-performance remote solutions for growing businesses. Under American leadership with over 15 years ... read USA Outsource Today reviews & insights

    < $25/hr
    10 - 49
    2013
    Cebu City, Philippines

    Why USA Outsource Today?

    • High-Accuracy Data & Expert Lead Generation
    • No Long-Term Contracts. Scale Instantly
    • US-Managed Teams. Offshore Cost Savings
  • Using AI Tools

    • GeminiGemini

    We are an outsourcing firm in the Philippines who provide reliable, cost-effective call center management and call center solutions tailored to your needs. Our expert team ensures seamless operations, enhanced efficiency, and superior customer satisfaction. With years of experience working with industry giants like Verizon, Google, Salesforce, and other leading tech companies, we bring a ... read Pinnacle CXP reviews & insights

    < $25/hr
    10 - 49
    2025
    Cebu City, Philippines

    Why Pinnacle CXP?

    • Cost-effective and skilled talent
    • Client-first approach
    • Experience and expertise
  • Using AI Tools

    • ChatGPTChatGPT
    • ClaudeClaude
    • GitHub CopilotGitHub Copilot
    • GrammarlyGrammarly
    • AI WorkforceAI Workforce

    SGO PeopleHub is a premium offshore staffing and workforce solutions company helping ambitious businesses build high-performance remote teams through world-class Filipino talent.We partner with growth-focused companies globally to deliver exceptional remote professionals across customer support, executive assistance, recruitment, finance staffing, sales support, operations, and back-office functions.Built around professionalism, communication, accountability, and operational excellence, SGO PeopleHub ... read SGO PeopleHub reviews & insights

    NA
    50 - 249
    2026
    Manila, Philippines

    Why SGO PeopleHub?

    • World-Class Filipino Talent & Professional Support
    • Scalable, Low-Risk Remote Workforce Solutions
    • Business Continuity & Workforce Stability
  • Using AI Tools

    • ChatGPTChatGPT
    • ClaudeClaude
    • GeminiGemini
    • DeepgramDeepgram
    • LiveKitLiveKit
    • + 3 More

    Remote Partners AI helps businesses design and manage AI-assisted customer support workflows with trained human oversight. We support calls, dispatch, chat, tickets, CRM updates, callbacks, QA review, and back-office follow-up. AI helps with intake, routing, summaries, and quality signals while trained support teams handle customer-facing work, exceptions, and escalation.

    < $25/hr
    1,000 - 9,999
    2010
    Cebu City, Philippines

    Why Remote Partners AI?

    • AI-assisted support with human oversight
    • Cebu-based teams for calls, chat, tickets
    • Clear workflows, QA, and escalation rules
  • Using AI Tools

    • ChatGPTChatGPT

    Blueprint Business Solutions is an innovative staffing solutions provider to small and medium businesses in the US, Canada, Europe, Asia, and the Pacific Regions. Blueprint offers a diverse range of staffing services with a skilled and efficient workforce tailor-fitted to the client’s specific needs, empowering and leveraging businesses.Established in 2017 with its main headquarters situated ... read Blueprint Business Solutions Corp reviews & insights

    $300+/hr
    1,000 - 9,999
    2017
    Cebu City, Philippines

    Why Blueprint Business Solutions Corp?

    • Experienced & Reliable Team At Blueprint Business
    • Cost-Effective Business Solutions
    • Customized Support That Grows With Your Business
  • Using AI Tools

    • ChatGPTChatGPT
    • HubSpotHubSpot
    • ClaudeClaude

    iTeraSource helps businesses build dedicated offshore teams that work as an extension of their existing organization.Rather than providing shared agents or placing available staff into generic roles, we recruit specifically for each client based on their requirements, experience needs, and company culture. Our clients have the opportunity to interview and approve candidates before they join ... read iTeraSource Corp reviews & insights

    NA
    10 - 49
    2024
    Mandaue City, Philippines

    Why iTeraSource Corp?

    • Talent Recruited Specifically for You
    • Your Team, Not a Shared Resource
    • Lower Costs Without Sacrificing Quality
  • JobsDone is a Philippines-based startup specializing in outsourcing and offshoring consulting, primarily offering remote services, such as customer service and technical support, virtual assistants, graphic designs to help businesses streamline operations and scale efficiently. Founded in 2019, the company positions itself as a "dedicated partner in productivity," emphasizing collaboration to deliver tailored solutions for administrative, ... read JobsDone reviews & insights

    < $25/hr
    Freelancer
    2019
    Makati, Philippines
  • Infinit-O was incorporated on September 15, 2005 by two veterans of the multinational outsourcing industry. Our vision and goal was to help small and medium-sized companies around the globe to grow and prosper by enabling them to experience the full benefits of partnering with an outsourcing company. Our goal is to create long lasting partnerships ... read Infinit-O Global reviews & insights

    NA
    250 - 999
    2005
    Makati, Philippines
  • Executive Boutique an outsourcing company with a main call center facility in Cebu, Philippines. EB is a trusted outsourcing partner to growing companies who are looking to save money on their operations and sales costs. EB employs call center agents who make lead generation and telemarketing calls to businesses and consumers in the US, Canada, ... read Executive Boutique reviews & insights

    $100 - $149/hr
    250 - 999
    2008
    Cebu City, Philippines
  • Strategically situated at the heart of Cebu City’s Business Park, Customer Benefit Svcs, Inc., (CBS) is an American owned and operated call center outsourcing company providing support for a variety of international clients.

    < $25/hr
    2 - 9
    Cebu City, Philippines
  • ServeRetail is a U.S. based retail and ecommerce-focused BPO specializing in end-to-end customer support for online, DTC, and omnichannel brands. We help retailers deliver fast, accurate, and brand-aligned customer experiences across voice, email, chat, and back-office operations. Our teams are trained specifically for retail workflows, including order management, WISMO resolution, returns and refunds, technical product ... read ServeRetail reviews & insights

    < $25/hr
    1,000 - 9,999
    2004
    Manila, Philippines
  • Deployed assists business owners to gain a competitive edge by leveraging the benefits of offshore outsourcing to stimulate business growth.Since 2013, we have been leveraging the power of Manila’s strong talent pool to grow our business’ potential. At the time, we were balancing the resources of a growing business with the limits of domestic hiring. ... read Deployed reviews & insights

    < $25/hr
    50 - 249
    2015
    Manila, Philippines
  • We are Rethink-Fair Trade Outsourcing, a trusted provider of business process support, customer service, and IT outsourcing. We have a balanced and holistic approach to managing an offshore delivery center. It creates a positive work environment for our agents and produces outperforming results for our clients, namely increased productivity, higher level of work ownership, and ... read reTHINK by contXtual reviews & insights

    $150 - $199/hr
    250 - 999
    2015
    Iloilo City, Philippines
  • Inspiro is a pioneering leader in global customer experience management. We blend tech-savvy and a people-centric approach to deliver multi-lingual, omni-channel solutions that create awesome customer experiences. We have over 12,000 customer champions in 35 global strategic locations serving some of the world's best-known companies across various industries including media, telecommunications, travel and hospitality, financial ... read inspiro reviews & insights

    $150 - $199/hr
    250 - 999
    Iloilo City, Philippines
  • Virtual Workforce Professionals(registered as VWP Manpower Agency in the Philippines) is ONE of the TOP RATED, MOST CREDIBLE and TRUSTED online Agency in the Philippines. In making a business decision, you are assured that we are your best option in running any of your online services needs. From Telemarketing, Telesales, Customer Service, Virtual Assistance and ... read Virtual Workforce Professionals reviews & insights

    < $25/hr
    250 - 999
    2011
    Iloilo City, Philippines
  • Premium Help is a virtual assistant service provider in the USA. We understand the local USA market like no other. And we provide services that most businessmen require. We have studied the market. And we have created a solution for all of them out there. Our virtual assistants have the right skills and experience they ... read Premium help reviews & insights

    $25 - $49/hr
    10 - 49
    2001
    Manila, Philippines
  • KamelBPO is a Canadian-owned offshore staffing and business process outsourcing company based in Clark, Philippines. Founded in 2017, we help businesses build dedicated, full-time teams that work as an extension of their own operations. Our experience includes enterprise travel sales and customer service, online education staffing, back-office and data-entry work, technical support, finance and accounting, ... read Kamel Media Limited reviews & insights

    NA
    50 - 249
    2017
    Angeles, Philippines
  • LeadMaker Agency is a modern marketing agency at the intersection of B2B sales lead generation, outsourcing, and AI consulting. We specialize in helping companies scale their outreach, qualify more leads, and close more businesswithout overloading their internal teams. Our core service pillars: B2B Sales Lead Generation We dont just get you contactswe generate qualified, sales-ready ... read LeadMaker Agency reviews & insights

    $25 - $49/hr
    50 - 249
    2011
    Manila, Philippines
  • At RANA Solutions Corp., our journey began with a clear mission: to empower global businesses through intelligent, compassionate outsourcing solutions. From our roots in the Philippines—a country known for exceptional talent—we’ve grown into a trusted BPO partner, combining skilled professionals, modern technology, and deep industry knowledge to help clients enhance service, reduce costs, and scale ... read RANA Solutions Corp reviews & insights

    < $25/hr
    10 - 49
    2025
    Davao City, Philippines
  • Using AI Tools

    • GeminiGemini

    Plus Back Office helps accounting firms, property management companies, and recruitment agencies build dedicated offshore teams in the Philippines through a fully managed, office-based model. Rather than outsourcing tasks to freelancers, we provide structured teams that work from a controlled office environment in Cebu IT Park. Each team operates on company-managed systems with on-site supervision, ... read Plus Back Office reviews & insights

    < $25/hr
    10 - 49
    2024
    Cebu City, Philippines

    Why Plus Back Office?

    • Office-based teams, not freelancers
    • Fully managed hiring, HR, and operations
    • Secure systems with full visibility and control
  • Using AI Tools

    • ClaudeClaude

    A proud member of the Equicom Group, a Filipino conglomerate, Equicom Services, Inc. - EquiServe is a trusted business process outsourcing (BPO) provider established in 2011. With over 1,000 employees, EquiServe is headquartered in Makati City, Philippines and we operate across multiple locations, including Manila, Cebu, and Legazpi. We deliver end-to-end support services in Finance, ... read Equicom Services Inc reviews & insights

    < $25/hr
    1,000 - 9,999
    2011
    Makati, Philippines

    Why Equicom Services Inc?

    • Customer Service Satisfaction
    • Cost Friendly
    • Experts in the Line of Business
  • Using AI Tools

    • ChatGPTChatGPT
    • CanvaCanva
    • GeminiGemini
    • ClaudeClaude
    • GrammarlyGrammarly

    Virtual Assistant House, Corp. is a Business Process Outsourcing (BPO) and virtual workforce solutions company that provides reliable, flexible, and cost-effective support services to businesses of all sizes.We specialize in providing skilled virtual assistants, dedicated remote professionals, and managed support teams that help clients streamline daily operations, improve productivity, and focus on core business growth. ... read Virtual Assistant House Corp reviews & insights

    < $25/hr
    50 - 249
    2016
    Davao City, Philippines

    Why Virtual Assistant House Corp?

    • Skilled & Reliable Remote Professionals
    • Flexible Solutions That Scale With You
    • Quality Support at Competitive Costs
  • Using AI Tools

    • CanvaCanva

    iFOVS places named, dedicated staff — not shared pools — with businesses across the US, UK, Canada and Australia. We're built around accuracy, documented process, and direct access to a team lead, with no seat minimums and month-to-month flexibility so you scale up or down as your needs change. Our services span administrative and executive ... read iFOVS Business Support Services reviews & insights

    < $25/hr
    10 - 49
    2018
    Manila, Philippines

    Why iFOVS Business Support Services?

    • Same dedicated team, not a rotating pool
    • No seat minimums, month-to-month
    • Direct access to your team lead, always
  • Smiles On Demand is your offshore growth partner — a Philippines-based BPO that feels like a seamless extension of your team. We specialize in providing scalable, cost-effective BPO and contact center solutions for businesses like yours. 📖 Our Story We started with one goal: to give businesses a cost-effective way to offload labor-intensive tasks and ... read Smiles On Demand reviews & insights

    $50 - $99/hr
    250 - 999
    2012
    Dumaguete, Philippines
  • Customer Support Philippines is one of the premier customer call centers in the Philippines, catering to large scale enterprises and small and medium businesses (SMBs) engaged in manufacturing, consumer electronics, technology and consumer electronics. We serve organizations from all over the world. Offering a fully integrated 24/7 call center service designed to grow the industry ... read Customer Support Philippines reviews & insights

    $25 - $49/hr
    2 - 9
    Manila, Philippines
  • Inbound Call Center Philippines is a leading outsourced call center provider in the Philippines. It offers the same type of quality of service that other huge BPO companies offer yet it offers these at a lower cost. Its roof houses top agents in the country as well as good support from strong IT resources. Businesses ... read Inbound Call Center Philippines reviews & insights

    $25 - $49/hr
    2 - 9
    Mandaluyong, Philippines
  • Virtual Office gives you on-demand work space, meeting space, dedicated business telephone & fax number and various business assistance services such as secretarial services, book keeping / accounting service, tele-marketing service and even personal concierge service such as paying bills, depositing cheques, making reservation and more.

    $100 - $149/hr
    50 - 249
    2009
    Taguig, Philippines
  • Asia Telecom is a Licensed Telecom Service Provider with its Corporate Headquarters in Hong Kong. Incorporated in 1997, the corporation has continued to expand its footprint in Asia and the Pacific and has operating licenses in Singapore and Taiwan along with its Business Process and Support Service Centers located in Philippines and Indonesia. The BPO ... read Asia Telecom reviews & insights

    < $25/hr
    2 - 9
    1997
    Pasig, Philippines
  • Bacolod City, Philippines, is known as the City of Smiles. At NLIT, we bring our smiles to the office and deliver superior customer service and outbound telemarketing campaigns. We assist small and medium sized companies by delivering unbeatable call center services at a low cost. Our Philippines call centers specialize in telemarketing, customer service, and ... read Next Level reviews & insights

    < $25/hr
    2 - 9
    Bacolod City, Philippines
  • Founded in 2006, MicroSourcing has pioneered outsourcing services in the Philippines. With 13 offices in the Philippines, over 700+ active clients, and 9,000+ staff currently working for organizations worldwide, MicroSourcing has become the trusted outsourcing provider. MicroSourcing’s outsourcing business model has helped many businesses reduce costs, improve efficiencies, and grow sustainably. MicroSourcing is 100% owned ... read MicroSourcing reviews & insights

    < $25/hr
    1,000 - 9,999
    2006
    Taguig, Philippines
  • Loop Contact Solutions is a Philippine call center helping businesses increase revenue and customer retention through sales and customer service via phone, email, and live chat. At Loop, you get American quality services at Philippine prices.

    < $25/hr
    50 - 249
    2014
    Makati, Philippines
  • We build automated Lead Generation and Candidate Sourcing/ Placement systems for recruitment firms.

    NA
    2 - 9
    2024
    Pasig, Philippines
  • Hiring is a complicated and expensive process, one that we do for you at no cost. Our BPO’s hiring practices stand out because, being based in the Philippines with our talented HR team, we have a deep understanding of the local talent pool, culture, and work ethics, ensuring we match the best candidates to our ... read Somebody to hire reviews & insights

    $25 - $49/hr
    2 - 9
    Cebu City, Philippines
  • We build durable B2B revenue infrastructures through GTM architecture, implementation, and advisory services. Founded on ancient revenue principles, modern GTM frameworks, and human-centric implementations, we help organizations transition from fragile and tactical B2B lead generation to an owned, profitable, and sustainable revenue ecosystem. Our track record: Vetted Fortune 500 B2B Pipeline Consultant via Catalant & ... read SalezGen reviews & insights

    $200 - $300/hr
    2 - 9
    2011
    Davao City, Philippines

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Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

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All states ranked by Value Score.

Every state in scope, ranked by Value Score.

StateFirmsAvg RateAvg RatingValue ScoreAction
PHLaguna5$25/hr582View firms
PHMetro Manila67$39/hr4.981View firms
PHBicol2$25/hr581View firms
PHNegros Oriental6$35/hr580View firms
PHBatangas1$25/hr580View firms
PHCebu34$63/hr576View firms
PHLuzon4$25/hr-72View firms
PHBohol1$25/hr-69View firms
PHCordillera1$25/hr-69View firms
PHBukidnon1$25/hr-69View firms
PHDavao14$60/hr-61View firms
PHIloilo8$64/hr-58View firms
PHBulacan2$75/hr-51View firms
PHCentral Luzon1--8View firms
PHLaguna
5 firms$25/hr5
Value Score82 / 100
PHMetro Manila
67 firms$39/hr4.9
Value Score81 / 100
PHBicol
2 firms$25/hr5
Value Score81 / 100
PHNegros Oriental
6 firms$35/hr5
Value Score80 / 100
PHBatangas
1 firms$25/hr5
Value Score80 / 100
PHCebu
34 firms$63/hr5
Value Score76 / 100
PHLuzon
4 firms$25/hr
Value Score72 / 100
PHBohol
1 firms$25/hr
Value Score69 / 100
PHCordillera
1 firms$25/hr
Value Score69 / 100
PHBukidnon
1 firms$25/hr
Value Score69 / 100
PHDavao
14 firms$60/hr
Value Score61 / 100
PHIloilo
8 firms$64/hr
Value Score58 / 100
PHBulacan
2 firms$75/hr
Value Score51 / 100
PHCentral Luzon
1 firms
Value Score8 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

Found your target region?

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States with the best Value Score for bpo services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
Metro Manila · $0-24/hr

31 firms in this tier - more than any other state, averaging 4.9 ★. Top picks: Vserve Ebusiness Solutions, STAFFVIRTUAL, Unity Communications.

Mid-tier leader
Cebu · $50-99/hr

3 firms in this tier - more than any other state. Top picks: Teleforce Global, AmeeraTel, Inc., NUMAX Global.

Top tier leader
Metro Manila · $150+/hr

2 firms in this tier - more than any other state. Top picks: Open Access, XMC BPO.

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Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

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