Top Call Center Services in the UK

Are you looking to hire call center services in the UK? In an age where most purchases are made online, customers still wish to make purchases from a company they can reach easily. If a product delivery gets delayed or there are any issues or concerns, customers do not want to write a long email or wait for a reply. They want to have access to a number where they can call and reach the business to share their grievances and resolve the issue while speaking to a live representative. It would be best for businesses to work with call center companies in the UK to provide reliable round-the-clock support with representatives that are well-versed in handling different types of customers.
Netizens today use the internet to find everything. As soon as you search for call center service providers in the UK, you will come across many alternatives with little data to help you make an informed decision. Hence, GoodFirms has prepared a list of top-performing firms to help you refine your search. You will find all the information you need with this list to help you make a reasoned selection. Please feel free to browse through this premier list of call center outsourcing services in the UK and hire your best business fit today.

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List of Call Center Outsourcing Services in the UK | Top Call Center Service Providers in the UK (73 Companies)

  • Confero

    We're a leading UK Call Centre

    The vision of Confero’s founders David Freedman and Daniel Sassoon in 2001, was deceptively simple. They wanted to develop a mid-size 100 seat call centre model, close to major cities. Each centre would offer comprehensive and bespoke call centre solutions including inbound call handling, outbound telesales, telemarketing and sector-specific services. As a result of this, Confero would add value to all types of businesses by giving the opportunity for real improvements in customer service, real increases in sales, real increases in pro ... learn more about Confero

    Visit website
    < $25/hr
    2 - 9
    London, United Kingdom
  • Whistl

    We help your business grow

    The Whistl Group operate in the logistics arena providing high quality delivery management services, with leadership in business mail and a growth position in the parcels, fulfilment, contact centre and doordrop markets. Parcelhub, part of the Whistl Group, provides bespoke multi-carrier delivery management, proactive tracking support and tailored fulfilment services to small and medium-sized retailers, brands and wholesalers who cannot access large scale discounts available to large volume mailers. Headquartered in Marlow, the Whistl Group ope ... learn more about Whistl

    Visit website
    NA
    1,000 - 9,999
    Marlow, United Kingdom
  • CALLCARE

    Your Intelligent Call Answering Partner.

    A leading national outsourced call centre and telephone answering company with locations in London, Manchester & Cambridge. Since 1998, CALLCARE have been supporting organisations, from both the public and private sectors, with expert call handling services, round the clock. By outsourcing calls to CALLCARE our clients benefit from more time and flexibility to focus on core business, safe in the knowledge that their calls are handled by our professional operators, 24 hours a day. Whether you require ad-hoc support to capture an ove ... learn more about CALLCARE

    Visit website
    $150 - $199/hr
    250 - 999
    London, United Kingdom
  • Go4 Customer

    We Put Your Customers First

    Go4Customer is one of the leading contact centers outsourcing companies delivering innovative, performance-driven and customer support solutions, across all industry segments. By using next generation technology, comprehensive insights, and industry experts for each account, we are able to offer a holistic approach, via voice, live chat, e-mail and social media management. With a combined experience of over 10 years in the global IT industry, the people behind Go4customer have extensive domain knowledge to provide customized solutions to busine ... learn more about Go4 Customer

    Visit website
    NA
    250 - 999
    Tiverton, United Kingdom
  • Blue Donkey

    Intelligent Telemarketing

    Blue Donkey Ltd is the award-winning B2B (business-to-business) UK telemarketing company who pioneered the concept of Intelligent Telemarketing. Over the last decade, we’ve created a showcase of campaign success stories for leading global brands with our unscripted telemarketing techniques. Blue Donkey has established a reputation as a Centre of Excellence in outbound telemarketing, appointment setting, lead generation, market research, database cleaning, and training services. Blue Donkey has become “best of breed” in B2B tel ... learn more about Blue Donkey

    Visit website
    NA
    10 - 49
    Cambridge, United Kingdom
  • RSVP

    consult, create, deliver

    RSVP is one of the oldest contact centres in the UK, celebrating our 30th birthday in 2018. With locations in London and Manchester and capacity for 500 agents, we remain one of the most contemporary, dynamic and unique outsourced operators in our sector. ... learn more about RSVP

    Visit website
    < $25/hr
    250 - 999
    Manchester, United Kingdom
  • UK Call Centre Ltd

    NOT JUST ANOTHER MESSAGE TAKING SERVICE

    UK Call Centre Ltd provide a telephone answering service 24 hours a day, 365 days a year. With over 15 years experience in the call handling industry, UK Call Centre provide call handling solutions for a wide variety of clients ranging from sole traders to large international corporations across the UK. UK Call Centre Ltd has an expanding customer base which is extremely varied covering private medical practicioners, vets, cosmetic surgeons, IT companies, engineers, solicitors and many more. All clients have different needs and priorities and t ... learn more about UK Call Centre Ltd

    Visit website
    NA
    10 - 49
    Cheadle Gatley, United Kingdom
  • Verbatim

    Your Call - Our passion

    Call Answering from The Phone Answering specialists If you don’t know us already, we’re Verbatim – the phone answering service, here to answer your calls just as they should be – beautifully. With over 21 years of experience, we’re here to improve your service levels and give the personal touch to your organisation; no more dreaded answer phones and no more missed sales enquiries. The Personal Touch If you’re picturing a room filled with hundreds of telephone agents, think again. We’re a family style fi ... learn more about Verbatim

    "Friendly and reliable "
    Funnel Vision
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    < $25/hr
    10 - 49
    Newbury, United Kingdom
  • Connect Assist

    A human approach, enhanced by technology.

    365 days a year, 24 hours a day, our UK based contact centre staff provide exceptional customer service and support to enhance the personal outcomes of your customers. Meeting your business needs. When you outsource your call centre services to us you can consider us your professional communications partner, helping you to seamlessly connect with your customers in the way they feel most comfortable – whether by phone, text, email, social media or live chat. We have the outsourced call centre services your business requires. ... learn more about Connect Assist

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    NA
    250 - 999
    Cardiff, United Kingdom
  • Veri Call

    Customer focused* Streamline and Simplify

    Meet VeriCall 'The Challenger BPO'​: VeriCall distinguish ourselves from historic outsourced contact centres with a modern approach to sales and service which embraces information technology practices that avoid the costs and complexities of traditional outsourcing. A unique blend of artificial intelligence, robotic process automation and mobile and digital orchestration technologies enable us to easily deconstruct and re-engineer your current processes and customer journeys - helping your brand keep pace with change and demand. Our f ... learn more about Veri Call

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    NA
    50 - 249
    London, United Kingdom
  • Call Handling

    Supporting clients with agile managed services

    Call Handling delivers managed solutions to enhance our customers’ communications provision using cutting-edge contact centre technology. This enables charities, retailers and public sector organisations to benefit from a feature-rich, omni-channel call centre without having to invest capital in expensive hardware.Established in 1991, Call Handling built its business on what now seems like a prehistoric (certainly pre-internet) ‘fax-back’ service. But the success of that business enabled the company to focus on fine-tuning its ... learn more about Call Handling

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    NA
    50 - 249
    London, United Kingdom
  • Dawleys

    The communication and distribution experts

    Dawleys are a multi-channel response and fulfilment agency, based in Ross-on-Wye, with over 30 years experience in providing outsource solutions. We enable clients to implement cost effective solutions without the expense of investment in warehouses, call centres, IT systems and specialist staff. We also offer a quick start up service for projects and campaigns.  Clients benefit from our years of experience using our tried and trusted services. We employ 61 people across our Data Management, Contact Centre and Warehouse teams, providing ... learn more about Dawleys

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    NA
    50 - 249
    Saint Albans, United Kingdom
  • Call Center

    the telephone answering service

    Call Center’s mission is to provide an exceptional call answering service to all customers. We strive to make every call count by providing an excellent call experience each and every time.Our receipe for success is to deliver the most friendly, polite and professional service possible, ensuring a truly worthwhile partnership between us and our customers. ... learn more about Call Center

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    NA
    50 - 249
    Christchurch, United Kingdom
  • BDM Talk

    World Class Contact Centre

    BDM Talk is an Inbound & Outbound Contact Centre. For 14 years, we have been trusted by companies to deliver outstanding Customer Contact Services through Telemarketing. Based in West Sussex, we support a large range of clients in every sector, including tech, finance, insurance, retail and automotive businesses. Our team are highly experienced in working with both B2B and B2C.   ... learn more about BDM Talk

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    NA
    50 - 249
    Billingshurst, United Kingdom
  • Cloud9 Group

    Your Partner in Best Sourcing!

    Cloud9 is a full service one-stop shop for all of your marketing needs and is dedicated to providing all clients with premium service, quick and accurate response and an over-all “go-getter” attitude. Our commitment to you is to make your marketing project a success! Whether you are a Call Centre looking for a great project or a product provider in search of a tremendous marketing arm, we will accommodate your marketing needs. We contract with reliable clients who have proven product platforms that are in search of a marketing ef ... learn more about Cloud9 Group

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    NA
    10 - 49
    London, United Kingdom
  • Answer Connect

    Be open for business 365 days a year.

    AnswerConnect is the premier provider of live virtual receptionist services. Our customer support specialists are an extension of your business. They use your script, speak your language and understand your business goals, to give callers a professional experience, 24/7. Real connections deliver real results. 80% of callers will hang up when they reach a voicemail. With virtual receptionists ready to respond anytime, your customers receive personalised support in every call. Our virtual receptionists can also provide live chat support and appoi ... learn more about Answer Connect

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    NA
    50 - 249
    Edinburgh, United Kingdom
  • Global Consumer Leads

    We Help You Stay Ahead Of Your Competitors

    Global Consumer Leads has been one of the proactive organisation delivering optimal lead generation which understands in targeting the market and more importantly manipulate the varied attitudes of the people through qualitative at the same time quantitative research making the brands along with the trend to create new marketing domain in helping our clients in creating the concerned products and services which sure to be the real differentiator in an individual’s life. We are duty bound to our customer and pine to build up a positive bon ... learn more about Global Consumer Leads

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    NA
    50 - 249
    Maidenhead, United Kingdom
  • Global Call Outsource

    Leading-edge inbound customer services

    At Global Call Outsource, we like to be identified in the market as one of the most professional and adaptable inbound call centres. Our flexibility, affordability and the ability to convert calls to revenue has enabled us to grow and create a name in the inbound contact / call centre outsourcing market. This approach and level of service have helped us gain permanent client-base. We are successfully catering to their call centre needs and helping them fulfil their day to day targets. ... learn more about Global Call Outsource

    Visit website
    NA
    10 - 49
    Leatherhead, United Kingdom
  • Tieta

    Customer Contact Centre Solutions

    We are an established outsource facility from an entirely UK based team offering contact centre arrangements with dedicated teams of flexible agents. We have a wealth of experience in managing contact centres within financial services including debt collection, customer support and customer contact schemes such as financial redress. Our team are especially experienced and skilled in understanding customers' needs from general queries to vulnerability.   ... learn more about Tieta

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    NA
    10 - 49
    Banbury, United Kingdom
  • Impact Call Centre

    Outsource With Confidence

    Employing over 250 staff, we are an established and highly successful outsourced business providing managed services for companies. To achieve excellence we believe in world class service every step of the way. Some contact centres are different, but we are very different. Come and visit us and see why. ... learn more about Impact Call Centre

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    NA
    50 - 249
    Romsey, United Kingdom
  • BCC Telemarketing

    It's Your Call

    All of ours specialist Telemarketing Operators are highly trained in Telesales and Telemarketing techniques thus able to present your brand, products and services both professionally and enthusiastically. BCC Telemarketing offers a wide range of Telemarketing services that can manage the whole customer sales cycle from initial call right through to close of sale. ... learn more about BCC Telemarketing

    Visit website
    NA
    50 - 249
    Brackley, United Kingdom
  • Forest Call Handling

    Backed by over 25 years experience

    Forest Call Handling has a wealth of experience within the telephone answering and telecommunications industries. We understand exactly what customers are looking for and require to help improve their business by using our professional, friendly service. We offer inbound and outbound services from basic message-taking to a bespoke virtual receptionist along with order processing, diary management and outbound calling as if we were one of your own employees contacting your customers. Our offices are based in the UK and all our receptionists have ... learn more about Forest Call Handling

    Visit website
    NA
    10 - 49
    Andover, United Kingdom
  • AnswerForce

    Answering Services to Power Your Business

    Live call response in 30 seconds or less! AnswerForce provides live, friendly, and professional call answering services, virtual reception services, chat services and more. Our team of experienced, customer-focused agents handle your calls 24/7, 365 days a year, so you can focus on growing your business. We also offer CRM integration services with Salesforce, Zoho, Sugar, InfusionSoft, and many more to optimize your sales efforts by providing your team with qualified leads and important information about prospects.     ... learn more about AnswerForce

    Visit website
    NA
    250 - 999
    London, United Kingdom
  • ServeStone

    Your customer, our priority.

    We're a BPO company focused on providing customer care services for our clients across a vast range of industries. Based in the UK with centres also in Georgia, we optimise back office processes for global companies, harnessing a favourable market for Georgian talent while assuring quality to a British standard. ... learn more about ServeStone

    "Why use ServeStone"
    Nayl
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    < $25/hr
    2 - 9
    London, United Kingdom
  • At Management

    CONTACT CENTRE DELIVERY EXPERTS

    Alpha Thrust Management (ATM) are an established, successful and dynamic company offering career prospects for ambitious sales agents and team leaders in the Call Centre industry. We are premier contact centre for the b2b industry with - UK BASED CALL CENTRES ... learn more about At Management

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    < $25/hr
    50 - 249
    Leicester, United Kingdom
  • Noetica

    understanding as the ability to sense

    Noetica are a provider of Customer Interaction Management software for use in contact centres. Our primary goal is to enable contact centres to empower their operations teams to deploy campaigns rapidly without reliance on IT resource. We do this by developing software that requires no programming skills to be able to use. ... learn more about Noetica

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    < $25/hr
    2 - 9
    London, United Kingdom
  • Cygnet Call Centre

    Call centre & Hosting

    We are a UK based company delivering business to business solutions that enable businesses to operate 24hours a day and 7 days a week without having to add expensive infrastructure and staff costs. ... learn more about Cygnet Call Centre

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    < $25/hr
    2 - 9
    hounslow, United Kingdom
  • WeAnswer

    WeAnswer doesn't just answer, we listen.

      WeAnswer offer part or fully-outsourced customer service solutions that allow you to focus on your core business with confidence. We offer omni-channel services to help you provide a trustworthy and responsive customer service with a human touch. Your customers are in safe hands with our award-winning service. ... learn more about WeAnswer

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    < $25/hr
    250 - 999
    Chippenham, United Kingdom
  • The Cold Calling Club

    Professional Telemarketing

    Our background can be traced back to an investment from the MD of a local group of franchised businesses. Having grown tired of the poor service and result ... learn more about The Cold Calling Club

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    < $25/hr
    2 - 9
    Bradford, United Kingdom
  • Your Business Voice

    We Provide Solutions

    We have been established as a leading call handling and telephone answering service since 1999. In that time we have grown to become the most respected and professional telephone answering service in the region. We really are passionate about what we do and our clients rely on us for all manner of services. Most of our clients stick around too (96% client retention to be precise) and they have trusted Your Business Voice® to deliver them a first class, reliable service. ... learn more about Your Business Voice

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    < $25/hr
    2 - 9
    Leeds, United Kingdom
  • Mosaic Fulfilment Solutions

    A professional outsourced business services

      We are an omnichannel fulfilment & response operation. We exist for our clients to grow. We deliver efficient, innovative, technology led response handling and warehouse fulfilment solutions for ecommerce businesses and the third sector. ... learn more about Mosaic Fulfilment Solutions

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    < $25/hr
    50 - 249
    York, United Kingdom
  • Contact Systems

    We help businesses become more accessible

    The office as we know it is changing – fast. It’s time to update the way your business operates, or risk getting left behind. -We can provide you with fast internet, a reliable voice connection, competitive mobile products and a unified communications solution that allows you to keep everyone in the loop, whether they are based at home, abroad or onsite. ... learn more about Contact Systems

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    < $25/hr
    2 - 9
    Altrincham, United Kingdom
  • TalkTalk Business

    UK’s fastest growing B2B telecoms providers

    TalkTalk Business is one of the fastest growing B2B telecoms providers in the UK, serving the needs of over 800 business and public-sector Partners. We are the dedicated B2B division of TalkTalk Group. With over 20 years’ experience delivering a full range of business-ready communications products and services, including Connectivity and Networking, Hosted Solutions, Voice and IP telephone systems. TalkTalk business prides itself on innovation and delivering maximum value back to customers. ... learn more about TalkTalk Business

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    < $25/hr
    1,000 - 9,999
    Manchester, United Kingdom
  • SLM Connect

    INNOVATIVE DIRECT MARKETING

    We work transparently with our clients, ensuring we do the right things, the right way, all of the time ... learn more about SLM Connect

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    < $25/hr
    2 - 9
    Manchester, United Kingdom
  • Infinity Company

    At the heart of operations for organisations

    Infinity is a leading provider of software solutions that optimise efficiencies and outcomes for key organisations in emergency services, BPO and healthcare. Decades of software design and development have positioned Infinity to quickly determine, in consultation with clients, whether a bespoke or modular off-the-shelf solution – or indeed a combination of the two – is the most efficient and cost-effective approach. ... learn more about Infinity Company

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    < $25/hr
    10 - 49
    Birmingham, United Kingdom
  • Daviker

    Contact Centre Solutions

    Who are Daviker? Daviker are a leading provider of Call Centre software that are specifically designed to help organisations increase efficiency, productivity, reduce costs and increase profits. Established in 1992, we have grown and evolved our Software and Support services as our customers'​ requirements have changed. ... learn more about Daviker

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    < $25/hr
    10 - 49
    Manchester, United Kingdom
  • Hul Hub

    Think Solutions!

    Welcome to Hul Hub! We are excited to see you on our profile. Hul Hub is a leading mobile app, games and custom software development company! Expert in development, customization, and integration of complex enterprise level solutions, business intelligence analytics, advanced web, and cellular answers. With over 2 years of experience, we have labored for clients that encompass individuals, startups, and agencies. Our team is constantly enhancing and getting to know enterprise progression. the online study portals, IoT, Artific ... learn more about Hul Hub

    "Hul Hub "
    Nabeel Ejaz
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    $25 - $49/hr
    50 - 249
    London, United Kingdom
  • Office24

    Your Personalised Call Answering Service

    Our call-answering agents work as if they were at your office: providing a live answering service by taking messages, booking appointments, handling calls on your behalf and forwarding information when required. ... learn more about Office24

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    < $25/hr
    2 - 9
    Bristol, United Kingdom
  • Juno Telecoms

    Connectivity beyond the cloud

    At Juno, our connectivity solutions go beyond the cloud. Our sole aim is to help you look at your business connectivity from a different perspective. It’s not about giving you what you think you want, it’s about working with you to deliver what you actually need. ... learn more about Juno Telecoms

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    < $25/hr
    2 - 9
    Harrogate, United Kingdom
  • La Grasigns

    Marketing & Design Agency

    La Grasigns is a branding & marketing agency nurturing digital marketing solutions, software development solutions, design services, content creation, SEO services, for start-ups, or already established organizations, to skyrocket your dream success in the business. We strive for you in augmenting your brand’s online visibility, enhancing your reach towards the target audience, and ultimately driving sales ... learn more about La Grasigns

    "Best web designers in town"
    Shaheryar Shahid
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    $25 - $49/hr
    2 - 9
    London, United Kingdom
  • North Star Direct

    Complete outsourcing solutions.

    North Star Direct was founded with the aim of delivering excellent customer service through a multi-channel approach. We are comprised of a highly experienced and versatile management team that gives the company a fluid and dynamic leadership and the ability to adapt quickly to changing environments. Our contact centre is a mid-sized, hi-tech facility that lends us the flexibility we need to deliver to both blue chip companies and small to medium sized enterprises equally, without sacrificing quality. ... learn more about North Star Direct

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    < $25/hr
    10 - 49
    West Lancashire, United Kingdom
  • Clearanswer Call Centres

    SMART, PROFESSIONAL AND PROACTIVE

    We develop strategies that work for each specific client and recommend processes that protect the reputation of the business in increasingly competitive and regulatory controlled areas. Our role is to make your job easier by doing exactly what we say we’ll do. ... learn more about Clearanswer Call Centres

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    < $25/hr
    2 - 9
    Leeds, United Kingdom
  • Finchley Court

    Business support, Telephone answering

    Finchley Court is a trading name of Global Out Sourcing (1990) Limited. The main office is located in Birmingham, Finchley Court Competent people working for decades with some big names. ​ We have provided a 24/7 help desk and customer support facility since 1990. running our business as a family unit that takes care of your customer's needs. We’ve been striving to create lasting relationships with our customers, and guarantee that they can count on us for a high-quality service. ... learn more about Finchley Court

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    < $25/hr
    10 - 49
    Birmingham, United Kingdom
  • mplcontact company

    telephone answering and call centre services

    Whether you need some simple telephone answering and call handling support as your business grows, or have a short term project, new campaign starting or are looking for a longer term strategic outsourced partnership, mplcontact's people and expertise will help you implement the most effective solution to meet your requirements and the expectations of your clients. mplcontact offers a telephone answering service, customer response service, emergency callout service, mail order response, virtual office - either as a totally outsourced resour ... learn more about mplcontact company

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    < $25/hr
    10 - 49
    Birmingham, United Kingdom
  • Pearl Lemon Sales

    Award winning B2B sales company

    Pearl Lemon Sales is an award-winning B2B sales company in London, UK serving clients across the globe. We'll generate qualified sales for your business! Pearl Lemon Sales builds successful sales programs, from strategy through to implementation, that will boost sales for your company fast. With clients in industries ranging from Financial Services, Advertising, eCommerce and more… Furthermore, Pearl Lemon Sales has 100+ five-star reviews, a plethora of positive client testimonials and a selection of video case studies on Yo ... learn more about Pearl Lemon Sales

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    NA
    10 - 49
    London, United Kingdom
  • Chord UK

    Telemarketing specialists

    Chord specialises in engaging with prospects, customers and members, using integrated telemarketing, email marketing, research and database building & cleaning services. All our work is quality assured and we’re proud to be ISO 9001:2015 certified. We are also currently working towards ISO 27001 certification. ... learn more about Chord UK

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    < $25/hr
    10 - 49
    Somerset, United Kingdom
  • Vonage

    Business Cloud

    We’re making communications more flexible, intelligent, and personal, to help enterprises the world over stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform. ... learn more about Vonage

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    < $25/hr
    2 - 9
    London, United Kingdom
  • Urban Communications

    IT and Call Centre Services

    Urban Communications is well known for providing high quality IT and Call Centre Services all around UK. Urban Communications is your best source to outsource around UK.  We provide high quality and flexible outbound services that includes sales market research, appointment setting, and telemarketing and inbound services including Customer service, help desk, order taking & technical support. Urban Communications is a leading name in Call Centre outsourcing industry and other call answering service industries like Taxi, Medical Offi ... learn more about Urban Communications

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    < $25/hr
    2 - 9
    Stockport, United Kingdom
  • Connect

    Connected Customer Experience

    Connect Studio provide a multi-channel communication 'bridge'​ between you and your customers. We will elevate your brand and Customer Service to the next level. ... learn more about Connect

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    < $25/hr
    2 - 9
    Manchester, United Kingdom