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Top BPO Companies in Madrid, Spain

List of Business Process Outsourcing Companies in Madrid | BPO firms in Madrid

Atento

1. Atento

Solutions We Provide

Atento is the largest provider of customer relationship management and business process outsourcing (CRM BPO) services in Latin America, and among the top five providers worldwide, based on revenues. Atento is also a leading provider of nearshoring CRM/BPO services to companies that carry out their activities in the United States. Since 1999, the company has developed its business model in 13 countries where it employs 150,000 people. Atento has over 400 clients to whom it offers a wide range of CRM/BPO services through multiple channels. Atent... read more

$50 - $99/hr
10000+
1999
Madrid,  Madrid
Qipert

2. Qipert

We listen, we innovate, we grow

Multi-service company of real estate assets and processes for financial institutions, agencies and companies of all sectors. We are pioneers in the diversification of services and processes for financial institutions, and we cover all the outsourcing needs of our clients: BPO, BPM, consulting, supplier control or asset management. The mortgage business, our core business for many years, now accounts for 50% of our daily activity. In our 13 years of life we ​​have managed to position ourselves and consolidate ourselves as the only comp... read more

$25 - $49/hr
250 - 999
2002
Madrid,  Madrid
Call Center Madrid
CCM, more & more engaged in customer service.

We are excited about customer service! Call Center Madrid is a team committed to developing services and products that help companies explore the value of customer contact in all communication channels. For us, success is the satisfaction of our customers.

$25 - $49/hr
2 - 9
2007
Madrid,  Madrid
Cosmos Call Center
SOLUTIONS TO GET UNIQUE EXPERIENCES

We were born in 2010 so we say that we are a digital native Call Center. Throughout the years, we have been transforming ourselves to the pace set by the new technologies, channels and supports for you to have an Omni-channel Call and Contact Center service. We know how to improve the competitiveness of your company, helping it in its growth and improving its benefits.

$25 - $49/hr
250 - 999
2010
Madrid,  Madrid
M&H Marketing
Solutions contact center

We are a 100% national capital company with a presence in the national Call / Contact Center market offering telemarketing services since 2003. We have a capacity of 138 agent positions. At M&H Marketing we understand that a telemarketing platform is an important piece for your company. Therefore, from the moment we started working, we turned to the success of their campaigns . Therefore, it is important that our entire team has a strong orientation to achieve the best results at various levels: Sales, appointments, surveys or ... read more

< $25/hr
2 - 9
Madrid,  Madrid
GSS Group
Leading customer service

Global Sales Solutions is part of Covisian Group. We are an international group of 15.000 people, offering advanced customer management services and cutting-edge technologies. We work in over 20 locations across five countries, serving over 150 clients globally. Covisian has a broad global commercial presence through its operational headquarters located in 5 different countries, providing services in different European languages (Italian, Spanish, English, Romanian, Albanese, etc.) and other languages such as Japanese. We cover a full lin... read more

$50 - $99/hr
10000+
1999
Madrid,  Madrid
Neyond

7. Neyond

NEW WAYS TO GO BEYOND

It was established in 2004 with the objective of providing business and technology consulting services and strategic outsourcing in the accounting, financial, tax, human resources and business support processes. With offices in Lisbon, Porto and Madrid More than 380 highly qualified professionals It is part of a network of international Process Solutions Network partners with a strong European presence in a total of 34 countries. Holds a global portfolio of approximately 300 national and multinational clients. Focus on quality an... read more

$150 - $199/hr
250 - 999
2004
Madrid,  Madrid
Cogent

8. Cogent

Over 2737 On-Net Locations

Cogent is a multinational Tier 1 Internet Service Provider consistently ranked as one of the top five networks in the world. Our primary service offering consists of Internet access and data transport, offered over our award-winning fiber optic, IP data-only network, along with colocation in any of our 53 Internet data centers. We service two customer segments: "Corporate" (small businesses to Fortune 100 companies) and "NetCentric" (Carriers / Service Providers and Application / Content Providers, whose businesses rely prim... read more

$25 - $49/hr
1,000 - 9,999
1999
Madrid,  Madrid
Konecta

9. Konecta

The client, epicenter of our organization.

Konecta was born in 1999 as a company dedicated to the outsourcing of business processes and contact center, growing exponentially to become a multinational with a staff of more than 60,000 professionals, which assumes the business of its customers as its own and makes it the center of your strategy.

$50 - $99/hr
10000+
1999
Madrid,  Madrid
Nova BPO

10. Nova BPO

-Cost + Productivity + Efficiency

At Nova BPO, we specialize in outsourcing business processes, back office and document management. Our commitment is to offer you service and support, making your company more agile to be able to react quickly to changing market conditions. We propose strategic tools such as the outsourcing of the accounting and administrative Back Office and the digitalization of documents , which bring real benefits to your company, reducing costs, transforming fixed ones into variables and optimizing the functions assumed.

$50 - $99/hr
50 - 249
1996
Madrid,  Madrid
Grupo BC

11. Grupo BC

Leader in outsourcing of banking processes

Grupo BC is a leader in BPO (Business Process Outsourcing) in both Southern Europe and Latin America. Grupo BC provides these services in Europe; Spain, Portugal, Greece (with representative offices in England and France) and America; Brazil, Chile, Colombia, Peru and Mexico.

$50 - $99/hr
1,000 - 9,999
1974
Madrid,  Madrid
Abinitio

12. Abinitio

Ab Initio means from the beginning

Abinitio offers specialized management services to the customers to help them, from the beginning, to improve their businesses. We are a strategic partner that contributes to improving business efficiency through consulting services and outsourcing of specific activities. To contribute to the achievement of our client’s objectives, Abinitio has a professional team with over 20 years of experience in the sector. Our knowledge of the methodology in management processes and the constantly update on technology, makes of Abinitio a profitable ... read more

$25 - $49/hr
50 - 249
2008
Madrid,  Madrid
Rainbow Comunicaciones
" We are a Contact Center specialized in results"

Rainbow Comunicaciones is a BPO Contact Center leader in multilingual campaigns. Formed by professionals with more than 25 years of experience in the sector and with more than 700 operators, of which 350 are bilingual in 8 languages, we have 1100 positions located on our Madrid and Barcelona platforms. We carry out both inbound and outbound campaigns either from our platforms or from our clients'​ facilities, 7 days a week, 24 hours a day, for which all positions are equipped with the latest technologies, CRM and multi-channel platf... read more

$25 - $49/hr
250 - 999
1995
Madrid,  Madrid
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