Top Call Centers Services Companies

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List of Top Call Center Services Providers | Best Contact Centers Companies

Infoassist
Contact Center services

Infoassist is a contact center limited company and is characterized by a commitment to high quality and efficiency in customer service and sales. It specializes and serves all sectors of the economy (telecommunications, IT, B2B and B2C sales, energy, catering, services, etc.). Maintaining efficient and quality services is ensured by a high level of customer relationship management and continuous support of our people.

$100 - $149/hr
50 - 249
Greece
Mediatel
Quality services for your company

Mediatel S.A., operating in the field of telecommunication services since 1995, delivers innovative & quality-driven solutions across all industry segments. Investing continually in new technology & human resources, we provide effective and flexible solutions to our customers. We offer efficient interactive communication services between businesses, organizations and customers.

$150 - $199/hr
250 - 999
Greece
Daktela

3. Daktela

Our mission is to create the best omnichannel

Daktela is all-in-one contact center solution perfectly suited for small and mid-size businesses. We connect phone, email, sms, webchat and social through one tool to enhance omnichannel customer experience.

NA
50 - 249
Czech Republic,
Poland
CSC Telecom
Digital Service Provider

The CSC Telecom brand has been known in Estonia since 1995. The company is currently the largest telephone and data service provider in the Baltic States, providing comprehensive and reliable telecommunications services.

< $25/hr
2 - 9
Estonia
Greenwave
Outsourcing/Offshoring

In 2008 we established a subsidiary in Latvia called Green Wave Latvia SIA, due to which we are able to offer a reliable, high-quality service throughout the Baltic region. We are the only company in our field that is independently active in more than one of the Baltic States, thanks to which the number of clients who appreciate standardised, first-rate service is increasing every year in the region. We are happy to say that we are the market leaders in our field and have the widest reach in terms of services, capacity and geography.

< $25/hr
2 - 9
Estonia
Wasla Outsourcing
We are a partner you can rely on

Wasla Outsourcing has been established in 2003; Wasla Outsourcing main line of business is providing Outsourced Contact Center Service in Egypt, Regionally and Globally. Wasla Outsourcing has been meeting the offshore outsourcing needs of an ever-growing client list; we are committed to permanently outperforming ourselves by using best-in industry practices and platforms. 

< $25/hr
1,000 - 9,999
Egypt
Callnovo
Outsourcing/Offshoring

Callnovo is a Canadian-managed offshore contact center service provider with 3,000+ call center agents. With core call centers located in Guangdong and Hunan, China, Callnovo offers Chinese Mandarin and Cantonese and English call centers services and focuses on working for overseas SME and Enterprise clients (clients are mostly from the US, Canada, Europe, and Hong Kong). 

< $25/hr
1,000 - 9,999
Canada,
China
CPM

8. CPM

Connect. Interact. Resolve.

Over the past 15 years we have earned a reputation as being one of the best outsourced contact centre providers in Canada, specializing in voice and digital services. With continuous investments in technology and people, our goal is to provide the best brand experience to your customers and give deep insights about them to you.

< $25/hr
2 - 9
Canada
TCC Services
Customer good experience

Thai Call Center Company has been operating since January 5, 2015 from experience in providing services in terms of general contact center & assistance service center, as well as knowledge, expertise, promotion and added value to products and service By a knowledgeable team Understanding of information And have techniques for finding information Including new strategies to increase service efficiency And able to keep up with current events as well Therefore have confidence in expertise And excellent service skills (Professional Outsourcing ... read more

< $25/hr
2 - 9
Thailand
Smart Life Technology
Reduce costs, increase contact efficiency

Smart Life Technology Company Limited, a company that is driven by technological innovation and places great importance on customers. The company is committed to leading the revolution in telecommunications and security systems with a throw of 30% of the staff all went down in the development of new products in the field of telecommunications, such as IP-PBX, Universal Gateways, VoIP . Gateways, GSM Gateways, Call Center System SmartLife Technology has been appointed as an official reseller of Matrix, an ISO 9001 certified company that is ... read more

< $25/hr
10 - 49
Thailand
SOS International Group
To be the leading Co in contact center services

   SOS INTERNACIONAL GROUP , has developed within the Latin American market, offering an optimum level of excellence to support and provide to large corporations, with the services of "Call Centers" maximizing in this way the use of resources. An important part of our services is to give that support that your company needs when your current Contact Center experiences call overflow. With our support, you can achieve significant operational decongestion, which in turn improves call queues, response times and... read more

$50 - $99/hr
50 - 249
Venezuela
Virgo

12. Virgo

At the heart of our business model is People

VIRGO, a pioneer in bringing Call Centre BPO to Bangladesh, is now leading the sector to create opportunities for talented and knowledgeable young persons of the country. VIRGO provides a “one stop” management services to its clients, for their outsourcing and off shoring requirements of call centre BPO services. Its newly built centre can accommodate over 240 ergonomically designed work station in heart of the cosmopolitan city of DHAKA.

$100 - $149/hr
50 - 249
Bangladesh
Global Voice Telecom Limited
The largest International Gateway telecom operator

Global Voice Telecom Limited is one of the largest International Gateway telecom operator of Bangladesh engaged in handling Bangladesh traffic. The company came into being on 11 May 2011 by incorporating itself in Bangladesh as a private limited company. Global Voice Telecom Limited, branded as ‘gvtele’, was awarded International Gateway (IGW) License by Bangladesh Telecom Regulatory Commission on 12 April 2012 and commenced its IGW operation on 15 October 2012. Since the inception gvtele has been providing 100% CLI termination f... read more

< $25/hr
10 - 49
Bangladesh
FMI Field Management Ireland
#PeoplePower

FMI are Ireland's leading Field Management company, we celebrated 23 years in business this year and have offices nationwide in Dublin, Belfast and Cork. We employ 800+ people across Ireland.

< $25/hr
250 - 999
Ireland
Indox

15. Indox

Professional Document Collection and BPO services

Indox is a business process (BPO), document collection and call centre outsourcing company based in Cape Town, South Africa. We relieve businesses of the roles and responsibilities of many of their internal processes. We collect documents of borrowers who approach a credit provider for a loan, offer call centre services from acquisition to customer service, and encourage a digitised, paperless office. We also extract and verify data, as well as manage whistleblowing hotlines and customer complaint lines. Our services are offered as a complete b... read more

< $25/hr
10 - 49
South Africa
Kendlebell
The Perfect Answer

We at Kendlebell are proud of our reputation, gained over 12 years of being a leader in this field, of providing a highly personal level of service to each and every one of our customers.

< $25/hr
2 - 9
Ireland
Voxpro

17. Voxpro

Outsourcing/Offshoring

Voxpro powered by TELUS International is an award-winning provider of Multilingual Customer Experience & Technical Support solutions to giant global brands. Headquartered in Cork, we have offices in Dublin, San Francisco, Folsom, California, Bucharest and Manila. 

< $25/hr
1,000 - 9,999
Ireland,
United States
Crios Group
We are a group of high performance

The vibrant Irish BPO industry sector is ever evolving and adapting to embrace new channels, new technologies and new ways of selling. The sector represents over 7,000 jobs in Ireland and growing.

< $25/hr
2 - 9
Ireland
Arion

19. Arion

Outsourcing Call Center

ARION , WHEN THERE'S NO SECOND CHANCE TO MAKE A FIRST IMPRESSION “ “ To enhance our clients business by providing professional and efficient Call Center Services “ “ To create a positive First Impression For all our clients customers“ “ At Arion Call Center Services, we don’t do everything, but what we do, we do well. With our core strength in being the customers first point of contact, why not let us share those core skills and help to make your business more efficient, more effective and more prof... read more

$25 - $49/hr
10 - 49
Bahrain
CNSSL (Communication Network Support Service Ltd)
Call Center Operations & Market Research

We are Communication Network Support Services Limited (CNSSL) Nigeria, a Telecom support services company with expertise in design, Implementation and maintenance of Fibre Optic Cable Networks, Copper Networks, Access Networks, and VSAT and wireless networks. With the convergence of technology within the ICT sector, we aim to deploy leading support services to providers, enabling them to leverage their platforms providing cutting edge services to their subscribers.  

$100 - $149/hr
250 - 999
Nigeria
CHAMS PLC

21. CHAMS PLC

Intelligent Business Solutions

Chams PLC is Nigeria’s leading provider of integrated identity management and identity and payments transactional systems and solutions provider. Over the last3 decades, Chams has evolved from computer and hardware maintenance to providing enterprise technology solutions in the identity management and transaction payments space to public and private sector institutions. We have been part of every major success story in Identity management in Nigeria since 1992 to date. Owing to our experience and expertise, we have built robust, secur... read more

$25 - $49/hr
50 - 249
Nigeria
Virtual B2B Solutions
We find the right prospects... That's what we do

Virtual B2B Solutions is your virtual partner in business development by providing your organisation with a professional outsourced Cold Calling service setting up qualified appointments for your sales team. Our appointment setting services assist your sales team to focus on what they do best, gaining more face to face time spent with their clients and new prospects, while we as the cold calling and appointment setting professionals focus on our expertise in our field to help you as our partner grow your business and generate more revenue.

< $25/hr
10 - 49
South Africa
Fusion Communication Systems
Enabling IT to Deliver Better Business Outcomes

Fusion Communication Systems is a Kenyan technology services provider delivering business solutions to its clients. Fusion Communication Systems was founded in July of 2007. Today, as a business unit, Fusion Communication Systems delivers a broad portfolio of information technology applications and business process outsourcing services to clients. Our clients vary from manufacturing; financial services; Insurance; healthcare; communications, media and entertainment; energy; transportation; and consumer and retail outlets. We offer a wide arr... read more

< $25/hr
10 - 49
Kenya
Lance Alexander Communication
Our Story Your Satisfaction

Since inception in April 2011 as an ICT infrastructure company in consulting and implementation of ICT solutions, Lance Alexander Communication has endeavoured to provide its clients with solutions that are reliable and cost effective. Our core business in ICT infrastructure is in VoIP and IP Telephony, Data centre and Cloud services, Enterprise virtualized solutions and cost efficient computing platforms. As an ICT infrastructure company we have invested heavily in technical education and partnerships to enable us provide the relevant solut... read more

< $25/hr
10 - 49
Kenya
Universal Payment Services
The 1st Shariah Outsourcing Company

Universal Payment Services - a Kuwait-Saudi partnership is one of the leaders in transaction processing and offers international, top-notch electronic transaction processing services through high speed, robust electronic information network.

< $25/hr
2 - 9
Kuwait,
Egypt
SunTel Services
a CBTS Company

SunTel Services has provided complete life cycle services for unified communication services as a Michigan based company since 1986.

< $25/hr
50 - 249
United States
Advanced Customer Services
Call Center Services For Your Business

Advanced Customer Services specializes in third-party call center and contact center services. We provide our services to companies seeking to outsource inbound or outbound services such as customer service, help desk, direct marketing, lead generation and appointment setting. 

< $25/hr
50 - 249
United States
Answer United
Outsourcing/Offshoring

Call Center Experts. Award winning quality driven. Business trained support that consists of dedicated Agents, specialized Agents,or shared Agents. Over 50 years in the industry, recognized for quality for last 20 by national call center organization ATSI . Customized programs for inbound and outbound call center support.

< $25/hr
50 - 249
United States
Inovaze BPO
We make your business dreams come true.

INOVAZE BPO Services was founded with the vision of producing innovative and affordable IT Enabled solutions to enable humanity to explore the opportunities and services we provide. To realize this vision, we will continually communicate with, and learn from our Customers, in order to improve our products and services. And, we will keep tune with the technology, no matter how fast it moves, to ensure our customers always have the best service available to them.

< $25/hr
2 - 9
Sri Lanka
Envoy Ortus
Inspiration at work

Envoy Ortus is one of the best BPO Companies in Sri Lanka, offers a complete facilities management service, from set-up consultancy to management services on day-to-day operations, through a dedicated team of specialists.Every project benefits from our expertise, distinctive management approach and our consideration of the broader property implications for our clients: with Envoy Ortus taking care of your facilities management needs, your company can focus on its core business. Our clients’ facilities are ultimately about the people an... read more

$25 - $49/hr
10 - 49
Sri Lanka
Strategic Sourcing Advisors
Experienced call center consultants ready to help

Strategic Sourcing Advisors (SSA) connects contact center buyers to the best providers for their unique requirements. The SSA team has managed over $700 million of annual global contact center business, working with many of the best providers in the industry. Our team was founded by former Microsoft contact center executives who led Microsoft’s global contact center consolidation initiative, recognized by IAOP as an industry best practice with the 2015 GEO Award. We apply this experience to match you with the right outsource partner... read more

< $25/hr
10 - 49
United States
Direct Interactions
Above and Beyond the Call

We're unlike any outsourced call center solutions provider in the United States. We redefine the customer service experience one call at a time. Our award-winning, white glove customer service builds trust, improves retention rates, and strengthens brands.

$25 - $49/hr
250 - 999
United States
Media Sales Plus
Don't sell your market short

Media Sales Plus, Inc. is a preeminent multi-media sales entity with a focus on streamlined, scalable and turnkey solutions for our client partners. We're one company working for you to provide powerful execution across the mediascape. We are at the forefront of providing strategic sales solutions in a flexible, cost effective manner in today's ever-evolving mediascape.

< $25/hr
50 - 249
United States
MeloTel

34. MeloTel

Canada's Hosted Company

MeloTel provides Voice Over Internet Service as a Hosted solution. If your priority is to work with an experienced company that excels in professionalism, offers incomparable service, appreciates speed, accuracy and cost-effectiveness, we are the right choice. We stand apart from other service providers in a number of ways.

< $25/hr
10 - 49
Canada
Abbott Answering Service
People Answering People

Welcome to Abbott Answering Service, your premier provider of professional answering service from Western to Central New York. It is our goal to always provide clients with efficient, accurate, and friendly services that can be customized to meet their every need.

< $25/hr
2 - 9
United States
Answer Phone
A better answer

Call Center Agents are rigorously trained, highly experienced and detail-oriented with the skills to communicate in a personalized fashion, recite scripted content (if applicable), and collect and convey information accurately and efficiently. Your callers and clients will receive professional, courteous, individualized and CARING service, making YOUR business shine.

< $25/hr
2 - 9
United States
Park Ridge Answering Service
Quality Service Nationwide

Park Ridge Answering Service is dedicated to answering your calls quickly, professionally and courteously. Our business is to accurately record and deliver your messages 24/7.

< $25/hr
2 - 9
United States
RTC

38. RTC

Telecommunications

Rochester Telemessaging Service (RTC) is the only Michigan answering service certified by the Association of TeleServices International (ATSI). We are also the ONLY nationwide answering service / teleservice company to earn ATSI’s Award of Excellence for 21 consecutive years.

< $25/hr
50 - 249
United States
Outsource Consultants
Outsourcing/Offshoring

Outsource Consultants is a call center referral and advisory firm that helps leading companies find the perfect fit outsource call center and BPO outsourcing solutions. At no cost, we assess our clients’ needs and then save them significant time by matching them with the best outsource call centers in the world to help them drive peak performance, reduce costs, and achieve high ROI!

< $25/hr
10 - 49
United States
PRWT Services
Outsourcing/Offshoring

Founded in 1988 to provide and manage back-office and clerical support services to government and private companies, PRWT has continually expanded its business process solutions operations as well as added facilities management and maintenance services through its acquisition of US Facilities, Inc. in 2000. 

< $25/hr
250 - 999
United States
HelloBooked
EVERY CALL IS A CUSTOMER WAITING TO HAPPEN

HelloBooked will receive the call from your customer and we’ll answer using your business’ style and script. Your business will always be accurately represented by our customer service representatives and call technicians. We’ll process your customer’s needs and place your booked call directly on your Dispatch Board (even after hours!).

< $25/hr
2 - 9
United States
Belles Receptionist
AMERICA'S MOST FAMOUS ANSWERING SERVICE

Phone support is the preferred channel for customer service interactions and support. Established in 1956, Belles is known as the “Most Famous Answering Service in the World.” Today, Belles Receptionists continue to deliver a world-class level of personalized service that is professional, flexible, and affordable.

< $25/hr
2 - 9
United States
InspiriTec
Inspiring work through technology

InspiriTec exists to enable people with disabilities and other disadvantages to gain skills and a job in Information Technology (IT) professions. 

< $25/hr
250 - 999
United States
GCS Agents
Contact Center Outsourcing

As an agent based and multi-channel contact center solutions provider, we help companies and government agencies manage customer engagements and fulfill back office tasks. From traditional outsourced models to the managment of client owned centers, we balance consumer satisfaction with organizational goals and resources. At a time when technology is providing new means and channels to communicate with increasingly finicky customers, our experience and insight can help your organization navigate, and take advantage of, the changing landscape. ... read more

$100 - $149/hr
250 - 999
United States
MAI

45. MAI

Custom BPO Solutions

Marketing Alternatives, Inc. (MAI) is a privately-held marketing support services company that was established in 1981. We work with a wide range of clients as an outsourced provider to create and deliver value-added solutions that help companies build and strengthen their customer relationships. Our unique collection of integrated call center, fulfillment and branded environment solutions are often combined to provide single-source solutions to difficult business challenges. Our clients look to us for more than simply call center or fulfill... read more

$25 - $49/hr
250 - 999
United States
Stafford Communications
Uniquely Different

Founded in 1995, Stafford Communications Group is a customer service consulting company with expertise in call center operations, interactive voice response applications and relationship marketing. Our mission is “To bridge the gap between marketing concepts and the consumer experience.” CJ Stafford, President, began her communications company after spending 20 years at Johnson & Johnson. Leveraging her customer service knowledge with her deep understanding of scientific and regulatory issues, she brings unique programs to the i... read more

$25 - $49/hr
50 - 249
United States
Duo Solutions
Small + Medium Business Solutions

Duo Solutions, in its current branding incarnation, was established in June 2013 by a father and son team. Together they have over 35 years of experience in the Contact Center and Technology industries. With that experience we created the company to provide businesses with access to excellent services at a fraction of the price of an in-house operation. Our clients have ranged from international conglomerates like Wyndham Worldwide to individual contractors who manage their own sales. While each new client presents a fresh set of unique chal... read more

< $25/hr
10 - 49
United States
The Nolan Group
A Client Centered Solutions Company

We use proven methodologies based on years of research and experience to assist companies in reaching desired results while saving them time and money. Our approach to management, programming and training are uniquely suited for helping your organization achieve immediate, measurable and long lasting results.

< $25/hr
2 - 9
United States
Answerfone
We Listen

Started in 1925 as Doctor’s Exchange, today, Answerfone continues to be an indispensable asset to the medical community as well as corporate, professional and service based businesses.

< $25/hr
2 - 9
United States
Arkansas Medical Exchange
Answering Services in Arkansas

Arkansas Medical Exchange Answering Services in Little Rock Arkansas offers 24/7 LIVE Answering Services and Doctors Exchange for Medical Clinics, Doctors Offices and Healthcare Providers in Arkansas and Nationwide Answering Services.

< $25/hr
2 - 9
United States
GoodFirms