Top BPO Companies in South Africa
Willing to partner with the business process outsourcing companies in South Africa? There are many services provided by the BPO agencies; like, telemarketing, payment processing, research, customer support, technical support, and several others. When you outsource from the business process outsourcing services in South Africa, the professionals firstly study your business and its requirements before offering a list of their services. Later they offer you the services as per your business needs. Thus, the South Africa BPO services benefit you by paying for the services required and help in saving for the emergency budget. Therefore when you hire the experts, you spend less and save more by providing quality with efficiency to the consumers. Here is a list of the top BPO companies in South Africa with their ratings and reviews from trusted clients. Refer below for the same.
List of Leading Business Process Outsourcing Companies in South Africa | BPO Firms in South Africa
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#1 Specialty provider of customer care, data, and community support solutions. We build and manage high-performance teams that deliver a more nuanced approach to customer support, data annotation, and marketplace operations. A trusted partner to disruptive startups and iconic brands such as Meta, Google, Faire, Attentive, and Topicals. We bring an exceptional standard to your operations with ... read Hugo reviews & insights
< $25/hr1,000 - 9,9992017Port Elizabeth, South AfricaVerified Client Review
-Hugo supported us with onboarding and verification tickets when our CX team was overloaded.
reviewed by: Anonymous -
When thhistorye business opened its doors for the first time in 1992, it was with a staff compliment of 5 people, a small capital base, and a dream of building a customer care company that would focus on the FMCG sector. By bringing the best in customer relations and by improving customer service levels to ... read 121 BPO Client Services reviews & insights
< $25/hr10 - 491992Cape Town, South AfricaVerified Client Review
-Very bad experience
reviewed by: Anonymous -
Indinero serves US and Canadian-registered businesses and organizations. By combining a full finance team of bookkeepers, accountants, CPAs, and CFOs, with real-time accounting software, we provide startups and growing businesses the knowledge they need to understand their company's financial health and make better decisions with their money. Our tax experts work with our accountants under ... read indinero reviews & insights
NA50 - 249Port Elizabeth, South AfricaVerified Client Review
-indinero made managing our business finances easier with reliable support and intuitive tools.
reviewed by: Amanda Jolie, Marketing Manager at Bank Statement Generator -
Our Vision Is To Be The First Truly Digital Outsourcer With Global Capability, Providing Multi-Lingual, Omni-Channel Customer Experiences Through The Deployment Of World Class Expertise And Cutting-Edge Technology.
< $25/hr2 - 9Bryanston, South Africa -
3iSolutions was founded in 2003 and as one of the oldest International BPO Contact Centres in South Africa, we take great pride as an experienced provider of tailored Business Process Outsourcing (BPO) solutions. We specialise in lead generation and customer management solutions through the provision of performance-driven and cost-effective programs. We use our considerable industry ... read 3iSolutions reviews & insights
$25 - $49/hr50 - 2492003Cape Town, South Africa -
Leading sales and marketing expert Jared Koning started Persuade Marketing in 2017 with the vision and goal to be the most trusted sales support agency in South Africa. Previously head of marketing for a Media24 division as well as a strategy consultant for Citrix and multiple other small to big companies. Persuade Marketing services a ... read Persuade reviews & insights
< $25/hr10 - 492017Cape Town, South Africa -
BOOMERANG SA is an outsourced Contact Centre and authorized financial services provider. Boomerang offers performance based telemarketing and contact centre services. We plan and execute telemarketing campaigns expertly with a proven partner. The Boomerang Bouquet of services include: Telemarketing & Telesales, Lead Generation and Appointment Setting. Boomerang operates a contact centre in the heart of ... read Boomerang Marketing reviews & insights
$25 - $49/hr50 - 2492005Cape Town, South Africa -
Mango5 has built a reputation of delivering quality outsourced service offerings since December 2005. Our product offerings have always been innovative and in keeping with the needs of our clients. The focus is providing customers with the freedom of choice, complimented by superior customer service. In consideration of our client’s needs Mango5 introduces a choice ... read Mango5 reviews & insights
$25 - $49/hr250 - 9992005Cape Town, South Africa -
Verge Management Services ("Verge") is a professional services company located in Johannesburg, South Africa. We focus on creating integrated solutions to complex business and public sector service delivery challenges through business process management and business process outsourcing. Business process outsourcing allows appropriate delivery capacity to be located outside of government services or large private sector ... read Verge Management Services reviews & insights
< $25/hr2 - 9Johannesburg, South Africa -
CareCall delivers In and Outbound services such as FSP Services, Telesales, Event & RSVP Management, Client Care, Compliments & Complaints Logging, Full outsourced Call centre seat, Order Taking, Surveys and many more. The commitment to excellence in service means that you can rest assured, knowing that your company image is in good hands. At CareCall ... read CareCall reviews & insights
< $25/hr10 - 492015Johannesburg, South Africa -
Altron Bytes People Solutions is the largest South African-owned Business Process Outsourcing (BPO) solutions provider. We enable you to focus completely on your core business operations by offering a wide range of outsourced business process solutions to assist in the increased productivity and growth of your organisation. Whether you want to outsource a single service, ... read Altron reviews & insights
$50 - $99/hr1,000 - 9,9991997Johannesburg, South Africa -
Established in 2006, MPC Connect is an agile customer-focused outsourcing solutions provider boasting an ever-expanding staff complement of 1700. Servicing vast global clientele, including the United Kingdom, United States, Australia, China, and South Africa - we offer 24/7/365 comprehensive BPO customer branded solutions. Our tailored call centre, online English tutoring and managed services solutions add ... read MPC Connect reviews & insights
$25 - $49/hr1,000 - 9,9992006Johannesburg, South Africa -
Virtual B2B Solutions is your virtual partner in business development by providing your organisation with a professional outsourced Cold Calling service setting up qualified appointments for your sales team. Our appointment setting services assist your sales team to focus on what they do best, gaining more face to face time spent with their clients and ... read Virtual B2B Solutions reviews & insights
< $25/hr10 - 492014Johannesburg, South Africa -
Lead Generators South Africa is a professional Lead generation business that utilizes an extensive domain name portfolio to build lead generation websites for South African businesses. Lead Generators started out as a web development company in 2006 providing cost effective websites that were designed to add value to the business and not serve solely as ... read Lead Generators reviews & insights
< $25/hr10 - 492006Sandton, South Africa -
Olico is one of SA’s most established lead generation partners, delivering quality leads on time, every time, all the time. Our model has proven to boost our partners’ client acquisition strategies in a profitable way; turning marketing into a profit centre.
< $25/hr2 - 9Randburg, South Africa -
The rapid growth in the volume of unstructured data, which is growing at 60% to 80% year over year according to Gartner, has highlighted the need for organisations of all shapes and sizes to rethink their approach to data management.
< $25/hr2 - 9Johannesburg, South Africa -
Generating leads and driving sales into the African market can be as challenging and time consuming as finding a needle in a haystack. To alleviate this problem Database 360 was created to compile and supply targeted databases of companies operating in Sub Saharan Africa & South Africa. Database 360 has the resources to communicate with ... read Database360 reviews & insights
< $25/hr10 - 492008Cape Town, South Africa -
Leads4Africa takes pride in our specialized skill set, acquired through years of experience, perseverance and grit. Our professional services seamlessly integrate with your organisation for a long-term fruitful exchange.
< $25/hr2 - 9Cape Town, South Africa -
We’re able to improvise and relate to your customers, while always following your brand’s objectives, policies and procedures. Our people are encouraged to be individuals and build connections. Every single call is an opportunity to impart a positive brand experience to your customers, and every aspect of interaction will ultimately personify your brand. Every company ... read Outworx reviews & insights
$25 - $49/hr10 - 49Durban, South Africa -
Founded in 2000 by financial and legal professional Chris Terblanche and human resources specialist Unali Nunes, JT has earned its place as a leading contact centre in South Africa and the number one choice for affinity-based campaigns. If a task, campaign or intervention can be done by a person on a phone, we can do it!
NA10 - 492000Johannesburg, South Africa -
Ninzi-Connect is a telecommunications and customer engagement solutions company. Ninzi-Connect have over 25 years experience in providing contact centre management solutions which add value to customer experience. Ninzi-Connect solutions include call automation, interactive voice response, workforce optimisation, interaction recording, quality management, business analytics and automation. Our solution offerings are designed to create productive business processes ... read Ninzi reviews & insights
NA10 - 49Johannesburg, South Africa -
VA Connect is a Managed Virtual Assistant Agency. Much more than Virtual Assistants, we are allies on your business journey.We help you with the opportunities at hand and the bigger ones down the road. Bringing strategy to execution of all your operational pieces, we help with things that accelerate your company as a whole.VA Connect ... read Virtual PA Services reviews & insights
NA10 - 49Johannesburg, South Africa -
We get it! In today’s fast paced world things can get hectic. Achieving that work-life balance can be a challenge, especially when your business needs you.With over 15 years of vast experience between us in the small to medium enterprise space we know how difficult it can get to juggle the various aspects of your business. All ... read The Virtual Studio reviews & insights
NA10 - 49Cape Town, South Africa -
We’re a casual-dress, fun organisation, with a great work environment. We supply SME’s (small to medium businesses) worldwide with professional services from Cape Town.
NA50 - 2492016Cape Town, South Africa -
Medi Practice is a Medical Billing Services Company located in Paarl, Western Cape, comprised of a team of experienced professionals who are experts in such fields as medical billing, insurance billing and reimbursement, and accounts receivable collection. Medi Practice provides comprehensive and fully integrated solutions for the financial, administrative and management challenges faced by medical ... read Medi Practice reviews & insights
< $25/hr10 - 49Cape Town, South Africa -
Our purpose is to render a personalised service nationwide to medical practitioners that will satisfy their unique needs. With our services we promote the financial stability of medical practices, without affecting or damaging the trust relationships between the medical practitioners and patients.
< $25/hr250 - 9992006Pretoria, South Africa -
Forte Medical is a healthcare billing, claims processing and payment collections services company which provides computerized claims, billing and collection services to healthcare providers.
< $25/hr10 - 49Johannesburg, South Africa -
We provide a service by means of our dedicated staff and we follow a people-first approach. This approach applies to our clients, patients and staff alike. As part of our ongoing service commitment, we always ensure that our staff are trained and skilled to meet the needs of our clients.
< $25/hr10 - 491993Pretoria, South Africa -
Roandah Medical Billing Services is a female black owned medical billing company that focuses on building relationships with medical practices and improving cash flow. Roandah Medical Billing Services assist with planning and development of new practices administration, Medical Scheme registrations etc. we also assist practices with structuring correct billing measures and improving cashflow at an ... read RMBS reviews & insights
< $25/hr50 - 249Johannesburg, South Africa -
We use proven operating procedures and our services are performed for all types of medical practices. Our services extend to medical aids, private, capitation, injury on duty and road accident fund accounts. Experience has taught us how to optimally process medical claims and speedily recover fees from medical schemes and patients.
< $25/hr10 - 491997Cape Town, South Africa -
Whether you have a large medical practice or are a single medical practitioner, non-paying patients and unresolved medical aid claims will adversely affect the cash flow of your practice. Our team of dedicated and professional staff have the required knowledge to cope with the ever-changing medical billing industry and offers medical practitioners a comprehensive solution ... read DMA reviews & insights
< $25/hr10 - 49Bryanston, South Africa -
GJM Ultra Holdings was founded by Greg Meaden in 1999. As an independent, specialist financial brokerage, we offer financial planning, asset management, short term insurance, tax and estate planning functions to medical practitioners nationally.
< $25/hr250 - 9991999Johannesburg, South Africa -
The CCI group of companies provides and delivers leading Business Process Outsourcing. We deliver consumer sales, service, and digital customer management strategies to some of the leading brands in the UK, Australia, and Africa in the mobile technology, telecommunications, financial services, retail, and leisure sectors. We lead in the international outsourcing and offshoring industry through ... read CCI Global reviews & insights
< $25/hr10000+2005Johannesburg, South Africa -
Established in 2010, Talksure is an independent financial services provider for the South African and International markets. Based in Umhlanga, KZN we specialize in providing innovative, tailor-made customer engagement solutions. Our growing team of highly motivated and skilled sales specialists has a proven track record of producing exponential revenue growth for customers, maintaining long-term relationships ... read Talksure reviews & insights
NA2 - 92010Durban, South Africa -
SkyHigh Global Contact center is located in South Africa. It is a contact center made up of customer experience experts who work across many different digital service channels. These experts are skilled at delivering top-notch customer experiences via inbound and outbound calls, email, live chat, screen sharing, social media, text messaging.
< $25/hr1,000 - 9,9992020Durban, South Africa -
Leading and advanced BPO contact centre successfully providing outsourcing/offshoring services for companies from the UK, USA, Europe & Australia. Think customer support, tech support, sales, appointment setting, accounting and more. Services are offered in English and multiple languages improving your value proposition and performance across the globe.
< $25/hr50 - 2492019Cape Town, South Africa -
VA Connect is a virtual assistant agency offering a variety of services, including General, Sales, Marketing, C-Level Executive, Software Engineers, and Project Managers assistance. It aims to be more than a service provider; they see themselves as business allies. Founded in 2008 as Lime Tree Consulting, it became VA Connect in 2014, growing to over ... read VA Connect reviews & insights
NA10 - 492014Fourways, South Africa -
We are a customer-centric call centre dedicated to delivering exceptional customer service solutions tailored to businesses of all sizes. With a team of highly trained professionals, cutting-edge technology, and a passion for customer satisfaction, we help businesses strengthen relationships, improve efficiency, and boost customer loyalty. We understand that every interaction matters—that’s why we focus on providing personalized, seamless, and ... read Rite Direction reviews & insights
< $25/hr10 - 492019Cape Town, South Africa -
Ignition CX is a South African Customer Experience Management (CXM) partner with operations in Durban, Johannesburg, Cape Town, and onshore in the United States. As a globally recognised leader in CXM, the company provides comprehensive customer experience management services, including lead generation, sales conversion, customer care and retention, serving some of the world’s largest brands. ... read Ignition CX reviews & insights
NA1,000 - 9,9992002Durban, South Africa -
NovaCall is a BPO provider based in Pretoria, South Africa, with more than nine years of experience in designing and managing contact centres. We combine skilled teams with modern systems and data-driven processes to deliver communication that is clear, consistent, and reliable.
$25 - $49/hr50 - 2492019Pretoria, South Africa -
At Trilogy BPO, we provide next-generation contact centre and business process outsourcing (BPO) services that help brands scale with confidence. Based in South Africa and led by seasoned industry professionals, we combine human empathy with automation and AI tooling to deliver consistently outstanding customer experiences. With 25+ years of combined leadership experience, our team has ... read Trilogy BPO reviews & insights
< $25/hr50 - 2492024Cape Town, South Africa -
Afrishore BPO – South Africa’s Leading Outsourcing Partner Afrishore BPO is a premier business process outsourcing provider based in South Africa, delivering world-class customer support, accounts receivable management, back-office solutions, and specialized outsourcing services to global clients. With a focus on cost efficiency, quality, and 24/7 multilingual support, Afrishore has established itself as the go-to ... read Afrishore BPO reviews & insights
< $25/hr250 - 9992016Johannesburg, South Africa -
uSorted Group (Pty) Ltd was founded through its affiliate company called Dial4Life Call Centre Solutions Pty Ltd which is registered with the Financial Services Board of South Africa after it was acquired from the Sanlam Group through a successful MBO. This company together with its sister company uCovered Insurance Solutions has since successfully established its ... read U Sorted Group reviews & insights
NA2 - 9Johannesburg, South Africa -
KCV Executives helps growing UK businesses hire and manage high-performing virtual assistants from South Africa. We place skilled professionals into multiple roles every week, providing reliable remote support that feels like part of your team. Whether you need an executive assistant, marketing support, operations help or customer service, we match you with the right person ... read KCV Executives Pty Ltd reviews & insights
$25 - $49/hr10 - 492023Nelspruit, South Africa -
At SA Commercial BPO, we connect our clients with their customers, 24/7. We’re steadfast and dependable, yet agile and flexible to adapt to the exact nature of your business – to become your voice, your touch-point with the customer. As an active member of our industry body, BPeSA, we’re non-negotiable on quality. We strive to ... read SA Commercial reviews & insights
$25 - $49/hr50 - 2492005Cape Town, South Africa -
The iOpen Group of companies is an IT Solutions provider specialising in Business Systems and Service outsource offerings. Our focus is on implementing and maintaining systems, including software development and database design. We specialize in Service Call Centres, Service Call Centre Software as well as CRM Solutions.
< $25/hr10 - 492012Johannesburg, South Africa -
Virtual Reception services make sure that you never miss business calls, and don’t waste time on nuisance calls. Thetha Connect’s focus is to be a niche call answering service provider, understanding that small businesses need to look after their existing customers with effective communication and respond timeously to valuable new business leads. Our agents are ... read Thetha Connect reviews & insights
< $25/hr2 - 92013Cape Town, South Africa -
Yes, we have delivered thousands of sales leads to our clients so far and find more every day. We can probably find some for you. Tell us about the kind of customers you want and we will get back to you. We do some market research to ensure we can help get you.
< $25/hr2 - 9Pretoria, South Africa
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