Top BPO Companies in South Africa
Willing to partner with the business process outsourcing companies in South Africa? There are many services provided by the BPO agencies; like, telemarketing, payment processing, research, customer support, technical support, and several others. When you outsource from the business process outsourcing services in South Africa, the professionals firstly study your business and its requirements before offering a list of their services. Later they offer you the services as per your business needs. Thus, the South Africa BPO services benefit you by paying for the services required and help in saving for the emergency budget. Therefore when you hire the experts, you spend less and save more by providing quality with efficiency to the consumers. Here is a list of the top BPO companies in South Africa with their ratings and reviews from trusted clients. Refer below for the same.
List of Leading Business Process Outsourcing Companies in South Africa | BPO Firms in South Africa
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Top lead generation & sales agency
Martal is your on-demand sales partner, servicing B2B companies worldwide. Our high-performing international sales team implements our proprietary workflow to help your company generate more qualified leads, book more sales appointments, and close more deals.
< $25/hr50 - 2492009Port Elizabeth, South Africa80% BPO ServicesReview Highlight - Martal Group has 6 reviews and 5.0 ratingsBringing us to the Next Level
reviewed by: Atif Gagguturu, Marketing & Customer Acquisition for Banking & Finance Software at BankStride -
Best Customer Support & Data Solutions in 2024
#1 Specialty provider of customer care, data, and community support solutions. We build and manage high-performance teams that deliver a more nuanced approach to customer support, data annotation, and marketplace operations. A trusted partner to disruptive startups and iconic brands such as Meta, Google, Faire, Attentive, and Topicals. We bring an exceptional ... read more about Hugo
< $25/hr1,000 - 9,9992017Port Elizabeth, South Africa100% BPO ServicesReview Highlight - Hugo has 5 reviews and 5.0 ratingsGreat CX support for our Healthcare App!
reviewed by: Jambukeshwaran Shanmuga Subramanian, Senior Manager Operations at Kasha Global -
Driven. Ambitious. Aspiring. Determined.
When thhistorye business opened its doors for the first time in 1992, it was with a staff compliment of 5 people, a small capital base, and a dream of building a customer care company that would focus on the FMCG sector. By bringing the best in customer relations and by ... read more about 121 BPO Client Services
< $25/hr10 - 491992Cape Town, South Africa100% BPO ServicesReview Highlight - 121 BPO Client Services has 1 review and 1.0 ratingsVery bad experience
reviewed by: Anonymous -
A dimension data company
Our Vision Is To Be The First Truly Digital Outsourcer With Global Capability, Providing Multi-Lingual, Omni-Channel Customer Experiences Through The Deployment Of World Class Expertise And Cutting-Edge Technology.
< $25/hr2 - 9Bryanston, South Africa100% BPO Services -
Intelligent International Information
3iSolutions was founded in 2003 and as one of the oldest International BPO Contact Centres in South Africa, we take great pride as an experienced provider of tailored Business Process Outsourcing (BPO) solutions. We specialise in lead generation and customer management solutions through the provision of performance-driven and cost-effective programs. ... read more about 3iSolutions
$25 - $49/hr50 - 2492003Cape Town, South Africa100% BPO Services -
Expert in International BPO
South Africa has witnessed high growth in the business process services (BPS) industry over the past four years, growing by 22% annually which is twice the global growth rate of the industry and three times faster than India and the Philippines Many global and regional companies have set up or ... read more about iContact
$25 - $49/hr50 - 2492015Cape Town, South Africa100% BPO Services -
Professional Document Collection and BPO services
Indox is a business process (BPO), document collection and call centre outsourcing company based in Cape Town, South Africa. We relieve businesses of the roles and responsibilities of many of their internal processes. We collect documents of borrowers who approach a credit provider for a loan, offer call centre services ... read more about Indox
< $25/hr10 - 492015Cape Town, South Africa100% BPO Services -
Your trusted Sales partner
Leading sales and marketing expert Jared Koning started Persuade Marketing in 2017 with the vision and goal to be the most trusted sales support agency in South Africa. Previously head of marketing for a Media24 division as well as a strategy consultant for Citrix and multiple other small to big ... read more about Persuade
< $25/hr10 - 492017Cape Town, South Africa100% BPO Services -
We give Telemarketing a good name!
BOOMERANG SA is an outsourced Contact Centre and authorized financial services provider. Boomerang offers performance based telemarketing and contact centre services. We plan and execute telemarketing campaigns expertly with a proven partner. The Boomerang Bouquet of services include: Telemarketing & Telesales, Lead Generation and Appointment Setting. Boomerang operates a contact ... read more about Boomerang Marketing
$25 - $49/hr50 - 2492005Cape Town, South Africa100% BPO Services -
A Grade Calling
Mango5 has built a reputation of delivering quality outsourced service offerings since December 2005. Our product offerings have always been innovative and in keeping with the needs of our clients. The focus is providing customers with the freedom of choice, complimented by superior customer service. In consideration of our client’s ... read more about Mango5
$25 - $49/hr250 - 9992005Cape Town, South Africa100% BPO Services -
Professional business process outsourcing services
Verge Management Services ("Verge") is a professional services company located in Johannesburg, South Africa. We focus on creating integrated solutions to complex business and public sector service delivery challenges through business process management and business process outsourcing. Business process outsourcing allows appropriate delivery capacity to be located outside of government ... read more about Verge Management Services
< $25/hr2 - 9Johannesburg, South Africa100% BPO Services -
Boost Sales.Enhance Customer Service.
CareCall delivers In and Outbound services such as FSP Services, Telesales, Event & RSVP Management, Client Care, Compliments & Complaints Logging, Full outsourced Call centre seat, Order Taking, Surveys and many more. The commitment to excellence in service means that you can rest assured, knowing that your company image is ... read more about CareCall
< $25/hr10 - 492015Johannesburg, South Africa100% BPO Services -
Bytes | People | Solutions
Altron Bytes People Solutions is the largest South African-owned Business Process Outsourcing (BPO) solutions provider. We enable you to focus completely on your core business operations by offering a wide range of outsourced business process solutions to assist in the increased productivity and growth of your organisation. Whether you want ... read more about Altron
$50 - $99/hr1,000 - 9,9991997Johannesburg, South Africa100% BPO Services -
MPC Connect offers round the clock.
Established in 2006, MPC Connect is an agile customer-focused outsourcing solutions provider boasting an ever-expanding staff complement of 1700. Servicing vast global clientele, including the United Kingdom, United States, Australia, China, and South Africa - we offer 24/7/365 comprehensive BPO customer branded solutions. Our tailored call centre, online English tutoring ... read more about MPC Connect
$25 - $49/hr1,000 - 9,9992006Johannesburg, South Africa100% BPO Services -
We find the right prospects... That's what we do
Virtual B2B Solutions is your virtual partner in business development by providing your organisation with a professional outsourced Cold Calling service setting up qualified appointments for your sales team. Our appointment setting services assist your sales team to focus on what they do best, gaining more face to face time ... read more about Virtual B2B Solutions
< $25/hr10 - 492014Johannesburg, South Africa100% BPO Services -
NO RISK LEAD GENERATION
Lead Generators South Africa is a professional Lead generation business that utilizes an extensive domain name portfolio to build lead generation websites for South African businesses. Lead Generators started out as a web development company in 2006 providing cost effective websites that were designed to add value to the business ... read more about Lead Generators
< $25/hr10 - 492006Sandton, South Africa100% BPO Services -
One of SA’s most established lead generation
Olico is one of SA’s most established lead generation partners, delivering quality leads on time, every time, all the time. Our model has proven to boost our partners’ client acquisition strategies in a profitable way; turning marketing into a profit centre.
< $25/hr2 - 9Randburg, South Africa100% BPO Services -
We have their details.
The rapid growth in the volume of unstructured data, which is growing at 60% to 80% year over year according to Gartner, has highlighted the need for organisations of all shapes and sizes to rethink their approach to data management.
< $25/hr2 - 9Johannesburg, South Africa100% BPO Services -
Lead Generation and Brand Awareness
In the 21st century, Data is king. Our passion has always been to elevate peoples lives and businesses. Being part of the Sales and Marketing industry for over 20 years has allowed him to be able to guide salesmen to be their best and marketers to understand this ever changing ... read more about PitchSM
NA2 - 9Midrand, South Africa100% BPO Services -
Marketing & Advertising
Generating leads and driving sales into the African market can be as challenging and time consuming as finding a needle in a haystack. To alleviate this problem Database 360 was created to compile and supply targeted databases of companies operating in Sub Saharan Africa & South Africa. Database 360 has ... read more about Database360
< $25/hr10 - 492008Cape Town, South Africa100% BPO Services -
LEADS4AFRICA KNOWS AFRICAN BUSINESS
Leads4Africa takes pride in our specialized skill set, acquired through years of experience, perseverance and grit. Our professional services seamlessly integrate with your organisation for a long-term fruitful exchange.
< $25/hr2 - 9Cape Town, South Africa100% BPO Services -
Contact Centre & Back Office Solutions
We’re able to improvise and relate to your customers, while always following your brand’s objectives, policies and procedures. Our people are encouraged to be individuals and build connections. Every single call is an opportunity to impart a positive brand experience to your customers, and every aspect of interaction will ultimately ... read more about Outworx
$25 - $49/hr10 - 49Durban, South Africa100% BPO Services -
A Niche Outsourced Call Centre
Founded in 2000 by financial and legal professional Chris Terblanche and human resources specialist Unali Nunes, JT has earned its place as a leading contact centre in South Africa and the number one choice for affinity-based campaigns. If a task, campaign or intervention can be done by a person on ... read more about JT Call Centre
NA10 - 492000Johannesburg, South Africa100% BPO Services -
We Have Power To Let Your Business Grow
When you’re not available clients don’t want to hear your voicemail, they want to speak with someone who can assist them with their query. Answering every call is important for the business to generate revenue...Consultation is critical to several desired outcomes for a new or expanding business.
$50 - $99/hr2 - 9Cape Town, South Africa100% BPO Services -
Delivering Customer Interaction
Ninzi-Connect is a telecommunications and customer engagement solutions company. Ninzi-Connect have over 25 years experience in providing contact centre management solutions which add value to customer experience. Ninzi-Connect solutions include call automation, interactive voice response, workforce optimisation, interaction recording, quality management, business analytics and automation. Our solution offerings are designed ... read more about Ninzi
NA10 - 49Johannesburg, South Africa100% BPO Services -
Be More Engaged
VA Connect is a Managed Virtual Assistant Agency. Much more than Virtual Assistants, we are allies on your business journey.We help you with the opportunities at hand and the bigger ones down the road. Bringing strategy to execution of all your operational pieces, we help with things that accelerate your ... read more about Virtual PA Services
NA10 - 49Johannesburg, South Africa100% BPO Services -
Support for small business owners and freelancers
We get it! In today’s fast paced world things can get hectic. Achieving that work-life balance can be a challenge, especially when your business needs you.With over 15 years of vast experience between us in the small to medium enterprise space we know how difficult it can get to juggle the various ... read more about The Virtual Studio
NA10 - 49Cape Town, South Africa100% BPO Services -
Quality Assurance* Peace Of Mind
We’re a casual-dress, fun organisation, with a great work environment. We supply SME’s (small to medium businesses) worldwide with professional services from Cape Town.
NA50 - 2492016Cape Town, South Africa100% BPO Services -
Medical Billing Services
Medi Practice is a Medical Billing Services Company located in Paarl, Western Cape, comprised of a team of experienced professionals who are experts in such fields as medical billing, insurance billing and reimbursement, and accounts receivable collection. Medi Practice provides comprehensive and fully integrated solutions for the financial, administrative and ... read more about Medi Practice
< $25/hr10 - 49Cape Town, South Africa100% BPO Services -
Medical Billing Solutions
Our purpose is to render a personalised service nationwide to medical practitioners that will satisfy their unique needs. With our services we promote the financial stability of medical practices, without affecting or damaging the trust relationships between the medical practitioners and patients.
< $25/hr250 - 9992006Pretoria, South Africa100% BPO Services -
Forte Medical Solutions..
Forte Medical is a healthcare billing, claims processing and payment collections services company which provides computerized claims, billing and collection services to healthcare providers.
< $25/hr10 - 49Johannesburg, South Africa100% BPO Services -
Real estate company
We provide a service by means of our dedicated staff and we follow a people-first approach. This approach applies to our clients, patients and staff alike. As part of our ongoing service commitment, we always ensure that our staff are trained and skilled to meet the needs of our clients.
< $25/hr10 - 491993Pretoria, South Africa100% BPO Services -
Roandah Medical Billing Services
Roandah Medical Billing Services is a female black owned medical billing company that focuses on building relationships with medical practices and improving cash flow. Roandah Medical Billing Services assist with planning and development of new practices administration, Medical Scheme registrations etc. we also assist practices with structuring correct billing measures ... read more about RMBS
< $25/hr50 - 249Johannesburg, South Africa100% BPO Services -
SIMS Medical Bureau
We use proven operating procedures and our services are performed for all types of medical practices. Our services extend to medical aids, private, capitation, injury on duty and road accident fund accounts. Experience has taught us how to optimally process medical claims and speedily recover fees from medical schemes and ... read more about SIMS
< $25/hr10 - 491997Cape Town, South Africa100% BPO Services -
DALY MORGAN & ASSOCIATES
Whether you have a large medical practice or are a single medical practitioner, non-paying patients and unresolved medical aid claims will adversely affect the cash flow of your practice. Our team of dedicated and professional staff have the required knowledge to cope with the ever-changing medical billing industry and offers ... read more about DMA
< $25/hr10 - 49Bryanston, South Africa100% BPO Services -
GJM ULTRA HOLDINGS
GJM Ultra Holdings was founded by Greg Meaden in 1999. As an independent, specialist financial brokerage, we offer financial planning, asset management, short term insurance, tax and estate planning functions to medical practitioners nationally.
< $25/hr250 - 9991999Johannesburg, South Africa100% BPO Services -
A Global Leader In Business Process Outsourcing
The CCI group of companies provides and delivers leading Business Process Outsourcing. We deliver consumer sales, service, and digital customer management strategies to some of the leading brands in the UK, Australia, and Africa in the mobile technology, telecommunications, financial services, retail, and leisure sectors. We lead in the international ... read more about CCI Global
< $25/hr10000+2005Johannesburg, South Africa100% BPO Services -
Grow your revenue exponentially
Established in 2010, Talksure is an independent financial services provider for the South African and International markets. Based in Umhlanga, KZN we specialize in providing innovative, tailor-made customer engagement solutions. Our growing team of highly motivated and skilled sales specialists has a proven track record of producing exponential revenue growth ... read more about Talksure
NA2 - 92010Durban, South Africa100% BPO Services -
The people's company
SkyHigh Global Contact center is located in South Africa. It is a contact center made up of customer experience experts who work across many different digital service channels. These experts are skilled at delivering top-notch customer experiences via inbound and outbound calls, email, live chat, screen sharing, social media, text ... read more about SkyHigh Global Contact center
< $25/hr1,000 - 9,9992020Durban, South Africa100% BPO Services -
Performance. Progress. But People First
Leading and advanced BPO contact centre successfully providing outsourcing/offshoring services for companies from the UK, USA, Europe & Australia. Think customer support, tech support, sales, appointment setting, accounting and more. Services are offered in English and multiple languages improving your value proposition and performance across the globe.
< $25/hr50 - 2492019Cape Town, South Africa100% BPO Services -
We'll help you employ your weakness
VA Connect is a virtual assistant agency offering a variety of services, including General, Sales, Marketing, C-Level Executive, Software Engineers, and Project Managers assistance. It aims to be more than a service provider; they see themselves as business allies. Founded in 2008 as Lime Tree Consulting, it became VA Connect ... read more about VA Connect
NA10 - 492014Fourways, South Africa100% BPO Services -
Bringing the World to Africa
Afrishore BPO – South Africa’s Leading Outsourcing Partner Afrishore BPO is a premier business process outsourcing provider based in South Africa, delivering world-class customer support, accounts receivable management, back-office solutions, and specialized outsourcing services to global clients. With a focus on cost efficiency, quality, and 24/7 multilingual support, Afrishore has ... read more about Afrishore BPO
< $25/hr250 - 9992016Johannesburg, South Africa80% BPO Services -
Services and Solutions for Call Centre Operations
uSorted Group (Pty) Ltd was founded through its affiliate company called Dial4Life Call Centre Solutions Pty Ltd which is registered with the Financial Services Board of South Africa after it was acquired from the Sanlam Group through a successful MBO. This company together with its sister company uCovered Insurance Solutions ... read more about U Sorted Group
NA2 - 9Johannesburg, South Africa70% BPO Services -
We help you sell more
Eseka is a business development service specialising in cold calling, sales, research, appointment setting and strategy. We incorporate CRM and Call Centre Technology to conduct research and sales. We offer various levels of service for large / medium companies as well as SME's.
< $25/hr2 - 9Sandton, South Africa70% BPO Services -
South Africa’s award-winning BPO contact centre
At SA Commercial BPO, we connect our clients with their customers, 24/7. We’re steadfast and dependable, yet agile and flexible to adapt to the exact nature of your business – to become your voice, your touch-point with the customer. As an active member of our industry body, BPeSA, we’re non-negotiable ... read more about SA Commercial
$25 - $49/hr50 - 2492005Cape Town, South Africa50% BPO Services -
Professional Call Answering Services for SUBs
Virtual Reception services make sure that you never miss business calls, and don’t waste time on nuisance calls. Thetha Connect’s focus is to be a niche call answering service provider, understanding that small businesses need to look after their existing customers with effective communication and respond timeously to valuable new ... read more about Thetha Connect
< $25/hr2 - 92013Cape Town, South Africa50% BPO Services -
Thousands of sales leads generated
Yes, we have delivered thousands of sales leads to our clients so far and find more every day. We can probably find some for you. Tell us about the kind of customers you want and we will get back to you. We do some market research to ensure we can ... read more about Marketing Machine
< $25/hr2 - 9Pretoria, South Africa50% BPO Services -
Data Driven Digital Marketing Agency
Founded in 2012, Conversion Advantage is an Independent International Digital Marketing Agency that lives by one simple rule: to evolve your company brand from plain to premium with an integrated digital marketing approach. Our clientele range from top international brands to first- class local companies, whom we have helped nurture ... read more about Conversion Advantage
$50 - $99/hr10 - 492012Cape Town, South Africa50% BPO Services
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