Top BPO Companies in UAE
Goodfirms has reviewed 86 BPO Companies in UAE as of September 2026. The top-ranked firm is Helpware (4.9 stars, 11 verified reviews, NA, founded 2015, Dubai). Across the category, the median hourly rate is $25, median client rating is 5, and 36% of firms employ 50+ members. Explore the vetted BPO Companies in UAE below, compare their strengths, and connect with the provider best suited to your requirements.
Eager to come across the business process outsourcing companies in UAE? The BPO agencies offer several services to outsource. The services include chat service, customer service, lead generation services, telemarketing, and several others. By obtaining these services from UAE BPO firms, the business processes work speedily and are updated with the market sustaining their market value. Thus, the experts guide you in meeting consumer demands and bridge your communication gap between you and your customers. Therefore, business process outsourcing services in UAE customize your services and pay for the ones required. Thus, with this, you can provide quality to the market and enhance your working processes increasing productivity. Therefore, Goodfirms has curated a list of the BPO companies in UAE. Check below for better assistance.
Goodfirms has verified 86 BPO Companies in UAE - part of 6,164+ BPO Companies in the World, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.
Top 10 at Glance
Compare the highest-ranked firms first side by side.
List of Leading BPO services in the UAE | BPO Firms in UAE
Sponsored
Helpware is among the leading BPO companies, combining AI-enabled precision with world-class teams to deliver customer support, technical support, content moderation, and back-office services. As one of the most trusted business process outsourcing companies, it operates across 19 locations worldwide, offering the scalability to expand ... read Helpware reviews & insights
NA1,000 - 9,9992015Dubai, UAEOutstanding responsiveness, coordinates and connects with the business team and works tirelessly to empathize with and understand customer needs
- CEO / Head of Client Success and Product StrategySince its founding, Hugo has built a reputation as a top BPO company and trusted BPO services provider, partnering with disruptive startups and iconic brands worldwide on customer care, data, and community support. A 3,800+ strong, university-educated workforce spans SE Asia, Africa, and the Americas, ... read Hugo reviews & insights
< $25/hr1,000 - 9,9992017Dubai, UAEHugo is a good culture fit and has good value for cost
- AnonymousUsing AI Tools
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Zapier
OBI Services stands among the best business process outsourcing companies, delivering virtual assistance, data entry, telemarketing, SaaS support, customer support, and chat support from the Philippines. As one of the trusted outsourcing BPO providers, it helps startups, solo entrepreneurs, and enterprises streamline operations while cutting ... read OBI Services LLC reviews & insights
< $25/hr50 - 2492017Dubai, UAEWorking with OBI Services was seamless, professional, and highly accurate.
- AnonymousWhy OBI Services LLC?
- Cost-effective outsourcing, flexible pricing model
- High accuracy and attention to detail.
- Strong communication and transparent workflow.
Indinero serves US and Canadian-registered businesses and organizations. By combining a full finance team of bookkeepers, accountants, CPAs, and CFOs, with real-time accounting software, we provide startups and growing businesses the knowledge they need to understand their company's financial health and make better decisions with ... read indinero reviews & insights
NA50 - 249Dubai, UAEindinero made managing our business finances easier with reliable support and intuitive tools.
- Marketing ManagerUsing AI Tools
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IBT is an end-to-end Outsourcing Services provider and well-established Company based in Dubai, UAE. IBT is one of the fastest-growing companies in the UAE, with over 2,000+ qualified professionals. We strive to build long-term relationships based on mutual trust, which results from meeting customer expectations. ... read IBT: No. 1 Outsourcing Company reviews & insights
NA1,000 - 9,9992009Dubai, UAEThe onboarding process was seamless, and they took the time to tailor their services specifically to
- AnonymousWhy IBT: No. 1 Outsourcing Company?
- 15 Years Proven Industry Experience
- Multilingual& AIDriven CustomerService Outsourcing
- Scalable CX & Call Center Outsourcing Solutions
Data Direct specializes in providing end to end solutions across businesses. Our Loyalty, Direct and Integrated Marketing and Digital One‐to‐one Marketing programs engage consumers at multiple stages to meet the client’s requirements for acquisition and retention. They work across all relevant touch points through media and other channels of communication that are designed to allow ... read Data Direct reviews & insights
$100 - $149/hr250 - 9992000Dubai, UAETafaseel Group is founded & managed by an Emirati entrepreneur from Ajman, UAE. Tafaseel is managed by a Team of professionals with 26+ years UAE Government projects management experience with an objective of providing ”The Best & Cost-effective Outsourcing services” to the UAE Governments sector. Tafaseel provides the following Outsourcing Services: • Business Process Outsourcing ... read Tafaseel Group reviews & insights
< $25/hr50 - 2492011Sharjah, UAECalltronics is being led by Professionals with experience , from some of the world’s leading organizations. Our presence in UK, US, Canada, Pakistan and in UAE makes it global organization and gives us the capability, flexibility and opportunity to provide the Outsource Call Center facility in most of countries around the world through any of ... read Calltronics reviews & insights
$50 - $99/hr50 - 2492002Dubai, UAECCI understands that Contact Centres play a vital role in one-to-one customer interaction and have enormous potential to provide you with a complex feedback from your clients. The new-generation Contact Centre is a great opportunity how to differentiate your products and services from your competitors as well as to boost the loyalty of your customers. ... read Contact Centre International LLC reviews & insights
NA1,000 - 9,9992005Dubai, UAEREGEN has been established in UAE since the Year 2011 and has been since serving variety of customers across different sectors of Dubai and the UAE in general. Regen Corporate Services LLC are in a position to offer Business Set Up Services across variety of jurisdictions within UAE as well as other forms of Value ... read REGEN reviews & insights
< $25/hr2 - 9Dubai, UAESince its foundation in 2006 SalesMENA has played a key role in the success of more than 200 companies looking to expand their business in the Middle East North Africa economic area. Our industry-leading team of over 30 Sales and Marketing professionals enables us to give you unrivalled reach and expertise in over 20 territories, ... read SalesMENA reviews & insights
< $25/hr10 - 492011Dubai, UAEPlatinum VA is an innovative business founded in 2010 in Dubai, United Arab Emirates. We provide virtual administrative assistance to corporates and small to medium enterprise (SME) clients primarily based in the GCC. Delivering tailor made outsourced solutions to our clients with a highly experienced, skilled team of professionals all based right here in the ... read Platinum VA reviews & insights
< $25/hr10 - 492010Dubai, UAEWe are the first, as well as the largest, company in the Middle East to provide comprehensive end-to-end revenue cycle management solutions to the healthcare sector. Innovation is our core driver and we pride ourselves in evolving our products and services to address current and future challenges in our direct and indirect industries. At our ... read ACCUMED reviews & insights
< $25/hr250 - 9992008Dubai, UAEEnsign with its clients to custom-built solutions to their own unique business environment, which includes everything from short-term targeted revenue cycle assignment to long-term, complete outsourced solutions. Ensign is one of the Remote medical billing and coding services unit which supports your exciting career can be done as a contract job, part-time job, full-time job.
NA2 - 9Dubai, UAEProfit Plus is an IT solutions and business process management services provider based in the United Arab Emirates. We have a network of associates helping us in delivering technologically advanced solutions to our customers. As a venture by experienced professionals and experts including physicians, financial experts, software engineers, and clinical coding specialists, we are well ... read Profit Plus reviews & insights
NA2 - 9Dubai, UAEEscrow Medical Billing Services L.L.C. is an outsourcing company for the healthcare sector to relieve you and your staff of the routine detail insurance efforts. We are comprised of a team of dedicated individuals focused on providing unparalleled services to healthcare providers in converting your virtual payments received from the insured patients to tangible payments ... read Escrow reviews & insights
< $25/hr10 - 49Dubai, UAEHealthcare providers in United Arab Emirates is going fundamental challenges, altering claim process from traditional paper claims to electronic claims and therefore payers are using data analytics to find any gap to discount the payment. In this dynamic environment healthcare providers are being challenged to take more on coding and financial risk even they continue ... read Cephal Medical Billing & Services reviews & insights
NA2 - 9Dubai, UAECupola Teleservices is the UAE’s first and largest outsourced contact center services provider. About 25 years ago, we set up the first outsourced contact center business in the region. The concept was so new that the idea had to be pitched to the authorities to get a business license. Today, we provide contact center outsourcing ... read Cupola reviews & insights
< $25/hr2 - 9Sharjah, UAECity Services Consultancy L.L.C (CSC) is an ISO 9001:2008 certified consultancy firm that was founded in United Arab Emirates in the year 2006. CSC offers an effective software solution for Customer Services, Facilitate Call Center Hubs and also provides managed services. CSC is a geographical leader in providing customer contact management solutions and services in ... read City Services Consultancy reviews & insights
$25 - $49/hr2 - 9Sharjah, UAEOncall Contact center is a Business Process Outsourcing Service Provider offering customer experience management, back-office services, inside sales channel management, professional services, and digital services. We are a trusted outsource partner for all your BPO and customer experience requirements.Our services are tailored to suit any business regardless of its scale or size, whether it’s small ... read Oncall Call Center Services reviews & insights
$25 - $49/hr2 - 9Sharjah, UAESAMCO health is a team of healthcare professionals with vast experience in the UAE Healthcare insurance system who can advise on the contracting process and pricing model for all the respective payer contracts.
$25 - $49/hr50 - 2492010Dubai, UAEPixel Bloom Solution is a full-service provider of inbound, outbound, and automated contact center services. We also have specialty divisions in business process outsourcing (BPO), agriculture (Pixel Bloom Solution Agriculture), nonprofit, appointment setting (Appointment Setting Pros), and education (Pixel Bloom Solution Education).
NA50 - 2492015Ras Al Khaimah, UAEUsing AI Tools
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Leads Monky is a certified Google Workspace reseller and full-service B2B lead generation agency headquartered in United States. Since our founding, we have helped 150+ companies across the globe set up professional, high-deliverability email infrastructure and run outbound lead generation campaigns that actually convert. We started Leads Monky after witnessing the same costly mistake over ... read Leads Monky reviews & insights
$25 - $49/hr2 - 92021Dubai, UAEWhy Leads Monky?
- Google Workspace from 2.50 mailbox
- Trusted by 150 companies globally
- Full SPF, DKIM & DMARC setup included
A DATA-DRIVEN DIGITAL AGENCY Actuate Media facilitates data-driven B2C & B2B relationships through digital marketing channels. Our digital agency strategizes and implements brand and conversion-focused digital advertising campaigns, capturing the data to improve our clients' overall marketing intelligence providing them a competitive advantage within their ... read Actuate Media reviews & insights
$50 - $99/hr10 - 492016Dubai, UAEThe Actuate Media team is readily accessible and flexible to adjust their pace according to your needs.
- AnonymousFinding new customers is one of the biggest challenges for any business, especially in a dynamic city like Dubai. That's why Reach Business Direct exists: to help businesses like yours connect with potential customers and boost sales through effective lead generation. In this article, we’ll ... read Reach Business Direct reviews & insights
$100 - $149/hr010 - 49Dubai, UAEWorking with Reach Business Direct has been a game changer for our business.
- Sales DirectorCiente is a modern media publication powered by a sophisticated demand generation engine. We help brands accelerate growth through a full suite of marketing solutions, including lead generation, content marketing, podcast marketing, research-driven storytelling, and targeted digital distribution. By combining high-quality editorial with data-driven audience ... read Ciente reviews & insights
NA250 - 9992023Dubai, UAEMy experience with Ciente was highly positive, they delivered qualified B2B leads consistently
- Founder at Getafreelancers | Freelance SEO Head | Helping Businesses Rank Higher and Grow OrganicallyDun & Bradstreet UAE (CRIF Gulf) is a leading source of business information and insights with focus in the United Arab Emirates along with having a global reach. CRIF Gulf is a partner of Dun & Bradstreet in D&B Worldwide Network and provides two core solution sets to the clients in the UAE viz. Risk ... read Dun & Bradstreet reviews & insights
$100 - $149/hr50 - 2491988Dubai, UAEBranddirect is a leading and established B2B demand generation company based in Dubai, UAE since 2011. It is one of the rare demand generation companies which has extensive regional expertise. Branddirect has a proven track record of conducting highly successful demand generation campaigns in the Middle East and Africa region.
< $25/hr10 - 492011Dubai, UAEThe Company was founded in 2000 by Dr. Ahmed Tahlak, an ambitious UAE national, who has extensive experience in having worked with various Govt. entities. TSC specializes in business consulting and outsourcing solutions. It offers a range of business and knowledge services to companies that seek top of the line operational excellence along with long ... read The TeleServices Company reviews & insights
$100 - $149/hr50 - 2492000Dubai, UAEBack Office is an outsourcing services provider operating in the UAE for over a decade. We provide records and information management, contact center, banking services, technology and business process outsourcing solutions to banking, financial services, retail, FMCG, consumer electronics, manufacturing, and services verticals. Our services are not predicated on resource arbitrage but on delivering tangible ... read Back Office reviews & insights
$100 - $149/hr50 - 249Dubai, UAELTEC Middle East Sharjah, UAE is a branch of ALTECiSyS Private Limited, India - a Multinational Technology Company with decades of well-established and proven industry experience in the specific work. We help the private and government organizations exceed the limits of excellence irrespective of the nature of their business domains. For over the years now, ... read ALTEC Middle East reviews & insights
$25 - $49/hr10 - 49Sharjah, UAEThe UAE’s leading communications provider. Your communications partner – call answering services provided 24/7/365 days of the year.O-Square Communications Hub specializes in providing top-notch customer service outsourcing UAE that bolster customer service and simplify your business processes. We equip businesses with the tools and expertise for faster expansion and robust customer engagement in a dynamic ... read O-Square reviews & insights
< $25/hr10 - 492018al-Fujayrah, UAEWe are a cloud and IT solutions provider in Dubai UAE. We are a leading market player in UAE and has been providing efficient and affordable services to our client for over a decade.
NA50 - 249Dubai, UAEREACH 3C is a call center in Dubai that specializes in operating and managing contact centers & BPO services to create a unique customer experience. The company aims to be the client’s long-term associate by transforming the outlook of the outsourcing industry by developing better benchmarks in service delivery, consumer engagement, and company values. Reach ... read REACH 3C reviews & insights
NA50 - 2492019Dubai, UAEBinary Demand is a marketing and sales support company that offers demand generation solutions driven by data science, market intelligence & Intent.
NA50 - 2492018Dubai, UAEThe Business Development Company (BDC) is a premier advertising agency based in the United Arab Emirates (UAE). Renowned for its innovative marketing solutions and creative strategies, BDC has established itself as a leading force in the advertising industry. Renowned for its innovative marketing solutions and creative strategies, TBDC has established itself as a leading force ... read UAE BDC Business Development Company reviews & insights
NA050 - 249Dubai, UAELambent Digital Media is on a mission to bring small and big businesses to a digital environment and provide them with top-notch digital solutions, using a combination of comprehensive expertise and innovation. We are one of the leading digital marketing and eCommerce agencies based in Dubai, providing high-quality digital solutions with the sole purpose of ... read Lambent Digital Media reviews & insights
$25 - $49/hr2 - 9Al Qusais, UAEMamba Marketing is an award-winning full-service advertising agency that falls under a large group umbrella owned by the 2nd largest data provider in the world, This means we are instantly more competitive than other agencies as we have proven data pools at our constant disposal to ensure results without wasted spend finding target audiences.we have ... read Mamba Marketing reviews & insights
$25 - $49/hr2 - 9Dubai, UAEDT Services is the subsidiary of Dubai Technologies which established in 1994, based in the heart of United Arab Emirate with strong presence across the Middle East.In our journey of over 2 decades in the region, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered ... read DT Services reviews & insights
$25 - $49/hr2 - 9Dubai, UAEUsing AI Tools
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Claude
Gemini
esert VA is a Dubai-based remote staffing agency connecting businesses across the UAE and GCC with pre-screened, AI-trained Virtual Assistants from the Philippines. We offer two service models: Managed VA subscriptions where we handle all onboarding, payroll, training, and KPI management and Integrated Placement for businesses that prefer to manage their VA directly. Clients typically ... read Desert VA reviews & insights
< $25/hr2 - 92025Dubai, UAEWhy Desert VA?
- Local UAE Expertise and Dubai based
- risk-Free 60 Day Guarantee Every placement backed
- 70 percent savingsCosts Cut no overheads liability
Using AI Tools
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VOYCELL is a Dubai-based technology company focused on delivering a next-generation, AI-powered communication platform built for your team. Everything you need to connect, collaborate, and communicate effectively. Discover the tools that make Voycell the preferred choice for businesses worldwide. Voycell allows you to make and receive calls directly from your browser, desktop, or mobile device ... read VOYCELL reviews & insights
$50 - $99/hr10 - 492025Dubai, UAEWhy VOYCELL?
- Up To 8x Increase In Lead To Conversion Rate
- One unified platform to connect & grow
- Bring Advanced Telephony into Your CRM
Using AI Tools
Claude
Clozo is an AI-powered revenue platform — a full sales CRM, business phone system with a power dialer, conversation intelligence, sales engagement, AI sales coaching, revenue forecasting, task management, cutomised sales funnel management and invoicing in one product, on one database, for one bill. Built for salespeople who weren't born Closers.Just One Software.For Everything Sales ... read Clozo reviews & insights
NA2 - 92026Ajman, UAEWhy Clozo?
- One platform replaces your entire sales stack
- A real business phone system is built in
- Makes average reps close like top reps
SmartPA is leading the way in virtual working, providing expert, flexible business support services to organisations of all sectors and sizes – whenever they need it. Our highly qualified and experienced SmartPAs efficiently undertakes everything from call handling to diary and travel management, transcription services to social media management, marketing research, customer relationship handling and ... read SmartPA reviews & insights
< $25/hr250 - 9992008Dubai, UAEMercans is a non-aggregated services provider expert in Global Payroll Solutions and Multi-Country HCM Outsourcing. We pride ourselves on being International HR specialists with a striking local presence, dedicated to ensuring the consistent and sustainable growth of our clients while keeping employees happy and guaranteeing local tax and legal compliance worldwide. Supported by 500+ in-country ... read Mercans - HRM and Payroll reviews & insights
NA250 - 9992000Dubai, UAEDigilien is a full-service digital marketing agency in the UAE specializing in performance marketing, SEO, social media marketing, branding, lead generation, paid advertising, website optimization, content strategy, and complete online business growth. We help companies increase visibility, generate qualified leads, and scale revenue through data-driven campaigns designed specifically for their goals. Our team delivers a ... read Digilien reviews & insights
$50 - $99/hr10 - 492014Ras Al Khaimah, UAEWe are a Dubai based Auditing & Accounting Outsourcing firm. Our team comprises of experienced Chartered Accountants and qualified professionals who have global experience. Our team has extensive experience with Accounting software and works at a fraction of the cost of hiring a full-time employee. Accounting is an activity that does not add any revenue ... read Aviaan Accounting reviews & insights
< $25/hr2 - 9Dubai, UAEEnvoy Ortus Middle East HR Consultancy is headquartered in Dubai, United Arab Emirates that functions in par excellence with the vibrant trends of the Dubai corporate industry. We work with the world’s best businesses to help them implement organizational and operational change to expand and grow. We are known as the best human resources consultancy ... read Envoy Ortus Middle East HR Consultancy reviews & insights
NA10 - 492022Dubai, UAEUsing AI Tools
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Axcell Business Services was founded in February 2017 by Hazem Kassem, a financial professional with 20+ years of corporate finance experience across different industries.We bring the financial discipline, visibility of company performance and strategic thinking of strong & experienced financial leaders for the benefit of founders, and business owners in the MENA market.
< $25/hr10 - 492017Sharjah, UAEWhy Axcell?
- Expertise in different industries.
- Deep understanding of financial management
- Successes & reliability of processes we achieved
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