Top BPO Companies in Malaysia
Curious to partner with the business process outsourcing companies in Malaysia? There are many services offered by the BPO agencies. The ones utilized the most are telemarketing, customer service, chat service, payment processing, lead generation, and several others. The BPO firms in Malaysia firstly analyze your business needs and then provide a list of services depending on the same. They then develop customized services to help you to pay for the services required. Thus, the BPO services in Malaysia offer 24*7 services managing your non-core business activities like communication with clients, or creating marketing strategies for sustaining your market position. Therefore, to help you find the one assisting your needs, a list of the BPO companies in Malaysia with their ratings, reviews, and a website link. Check below for further details.
Best Business Process Outsourcing Companies in Malaysia | Malaysia BPO Firms
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#1 Specialty provider of customer care, data, and community support solutions. We build and manage high-performance teams that deliver a more nuanced approach to customer support, data annotation, and marketplace operations. A trusted partner to disruptive startups and iconic brands such as Meta, Google, Faire, Attentive, and Topicals. We bring an exceptional standard to your operations with ... read Hugo reviews & insights
< $25/hr1,000 - 9,9992017Kuala Lumpur, MalaysiaVerified Client Review
-Hugo supported us with onboarding and verification tickets when our CX team was overloaded.
reviewed by: Anonymous -
SupportYourApp is a Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010. We offer omnichannel, scalable support tailored to diverse business needs — whether that’s low-volume 24/7 coverage or consistent 9–5 support across all seven days. With flexible hybrid scheduling options and data-compliant ... read SupportYourApp reviews & insights
< $25/hr1,000 - 9,9992010Kuala Lumpur, MalaysiaVerified Client Review
-The support specialist has consistently delivered outstanding performance, professionalism, and reliability across all responsibilities.
reviewed by: Dmitrijs Angelovskis, Support specialist at Spell -
OBI Services, a premier outsourcing company based in the Philippines, specializes in providing top-notch virtual assistance, data entry, telemarketing, SAAS support, customer support, chat support, and sales and marketing services. Our mission is to deliver innovative, efficient, and cost-effective solutions tailored to meet the unique needs of our clients. With a commitment to excellence and ... read OBI Services LLC reviews & insights
< $25/hr50 - 2492017Kuala Lumpur, MalaysiaVerified Client Review
-OBI Services delivered accurate, efficient, and reliable data entry with excellent communication.
reviewed by: General Partner at Inturact Capital -
Upstream BPO Sdn. Bhd. is an Award winning Business Process Outsourcing company, with the ability to cater for diverse verticals with intelligent business operations. We specialize in Contact OMNI channel Center services, Data annotation, Content Moderation, Telemarketing services, Inside Sales, B2B Lead Generation, Appointment setting services & complete Sales Pipeline management.
$25 - $49/hr1,000 - 9,9992014Kuala Lumpur, MalaysiaVerified Client Review
-Having Upstream BPO handle our duty processing has ensured that our customer service team is available to help assist our customers on the phone.
reviewed by: Eric Roark, Chief Executive Officer at ROARK -
A product's virtues may be forgotten, but a positive brand experience never will. In an industry plagued by harmful practices, stagnant growth and non-existent innovation, Canaan was born to shatter the norms in 2016. We whole-heartedly believe that with passion for our craft, empathy for our people and transparency for our clients, trust follows. These ... read Canaan Communication & Technologies Sdn Bhd reviews & insights
$25 - $49/hr50 - 2492016Kuala Lumpur, MalaysiaVerified Client Review
-Excellent and supportive management
reviewed by: Nurhana Sarkhan -
Indinero serves US and Canadian-registered businesses and organizations. By combining a full finance team of bookkeepers, accountants, CPAs, and CFOs, with real-time accounting software, we provide startups and growing businesses the knowledge they need to understand their company's financial health and make better decisions with their money. Our tax experts work with our accountants under ... read indinero reviews & insights
NA50 - 249Kuala Lumpur, MalaysiaVerified Client Review
-indinero made managing our business finances easier with reliable support and intuitive tools.
reviewed by: Amanda Jolie, Marketing Manager at Bank Statement Generator -
VPO Services is a leading Business Process Outsourcing (BPO) company based in Malaysia. Established since 2015, our core business was focusing on customer service solutions with an aim to attain 100% customer satisfaction. At VPO Services, we have a sensitive understanding that customer service serve as a door to customer loyalty. In connection to this, we ... read VPO Services Sdn Bhd reviews & insights
NA50 - 2492015Kuala Lumpur, Malaysia -
Established in 2013, CCM is a local homegrown brand with MSC status and infrastructure located in Malaysia’s first Cybercentre. We are more than an outsourcing contact centre. Besides our inbound and outbound end-to-end contact centre services, we provide insourcing services where we recruit and train agents for established contact centres in Malaysia.
< $25/hr2 - 9Kuala Lumpur, Malaysia -
Brandt works with organizations to integrate strategies across a broad perspective of all elements of their business to support their customers. We are the “final enabler” to help organizations achieve operational efficiencies aligned to their business strategy. Investment in technology is therefore optimized.
< $25/hr2 - 9Kuala Lumpur, Malaysia -
Daythree is an award winning global business process service provider to global clientele. We specialise in Optimising Customer Experience through Technology.
NA250 - 9992008Shah Alam, Malaysia -
Lionsworld Corporate Support Sdn Bhd specializes in Administrative, Public Relations and Personal Assistant services. With our well maintained system and a dynamic team of professionally trained VPA, we do not only go the extra miles in providing personalized and professional services, but also a practical and convenient business platform in supporting our clients. We believe only in ... read Lionsworld reviews & insights
NA10 - 49Kuala Lumpur, Malaysia -
UBASE is a leading BPO service company with a contact center of 13,000 seats and 17 Apple repair centers (IT equipment maintenance service) nationwide. Since its establishment in 1999, UBASE has been striving to provide the best customer experience services. We emphasize that the survival of the company depends on the customer’s choice. To maximize ... read UBASE ASIA reviews & insights
NA250 - 9992018Kuala Lumpur, Malaysia -
With connectivity and security at its core, TM ONE is positioned as the only enabler of a hyperconnected ecosystem for all your business’s digital journey. As the enterprise and public sector business solutions arm of Telekom Malaysia Berhad (TM) Group, our seamless and complete digital solutions are made possible by our people, processes and state-of-the-art ... read TM ONE reviews & insights
$100 - $149/hr1,000 - 9,999Kuala Lumpur, Malaysia -
NCS is the pioneer Malaysia outsourcing company. We offers Business Process Outsourcing (BPO); Contingent Workforce Outsourcing (CWO); Recruitment Process Outsourcing (RPO); Executive Searches (Permanent Placement) ; Offsite Development Center (ODC) for software testing/validation; Software Design/Development; Sales&Marketing, and IT support. While Information Technology and Engineering are our core strengths, we have a solid track record for ... read NCS Global reviews & insights
$100 - $149/hr50 - 2492000Bayan Lepas, Malaysia -
Your Customer is our Priority Redberry Contact Center is a BPO based in Kuala Lumpur, Malaysia serving Local and International Organization.Redberry Contact Centre (RBCC) offer both B2B and B2C BPO services for a variety of industries.
< $25/hr2 - 9Kuala Lumpur, Malaysia -
We are a professional employment organisation with a difference. Taking care of customer privacy and staff welfare is paramount in our strive to be a boutique sought-after human resource company.
NA10 - 492022Kuala Lumpur, Malaysia -
Welcome to SummitNext, where we empower visionary leaders with cost-effective global team solutions to get to their next Summit - faster. Access top talent, streamlined operations, and exceptional service standards through your remote teams in India, the Philippines, or Malaysia – tightly integrated with you, locally managed by us, enabled by a spirit of true ... read SummitNext reviews & insights
< $25/hr250 - 9992020Petaling Jaya, Malaysia -
Outsourcing BPO services has become a significant part of almost all businesses these days. The BPO industry has been responsible for providing cost-effective services to a lot of businesses.
$25 - $49/hr2 - 9Petaling Jaya, Malaysia -
Business Butler Business Centre is a local Serviced Office, Virtual Office, Call Answering Service provider. Business Butler, established since 2010, strongly believes in the concept of crowdsourcing and resource sharing. Business Butler’s goal is to help as many micro sized small and medium business (SME) owners as possible to stay lean and efficient while making ... read Business Butler reviews & insights
$25 - $49/hr10 - 492011Kuala Lumpur, Malaysia -
vOffice (Virtual Office) is a leading provider of Virtual Office service and business services in Malaysia and has over 10 years of experience servicing clients from all business segment and countries. All in all vOffice has served over 18,000 clients and you can be assured that we are committed to deliver the best possible customer ... read vOffice reviews & insights
$25 - $49/hr10 - 492003Kuala Lumpur, Malaysia -
You want to expand your business and enter new markets without the heavy upfront investment involved. Our Virtual & Serviced Office Solutions are the perfect fit for any company expanding into new market, or companies that need temporarily office space for additional exployees. Running a business from home or anywhere offers provides you with the ... read Uniti Office reviews & insights
< $25/hr10 - 492016Kuala Lumpur, Malaysia -
Wave Evolution unlocks the power of data to help businesses prosper. We deliver full range of affordable digital marketing solutions to acquire and retain customers, powered by our huge base of business and consumer contact database.
< $25/hr2 - 9Petaling Jaya, Malaysia -
We stand out from the world of digital agencies. We don’t shy away from technology but we compliment the use of digital technology with one of the most powerful tools on the face of the earth – the human voice.
< $25/hr50 - 2492012Petaling Jaya, Malaysia -
We craft unique solutions for each client based on their goals: from transforming customer experience to driving your digital transformation.A communications platform that’s agile enough to quickly and efficiently respond to customers from any channel, at any time; connecting them to your business, while providing actionable intelligence to drive ongoing improvement.
NA250 - 999Kuala Lumpur, Malaysia -
Data Synergo understands and provides customised solutions for demand generation. We thrive on successful collaborations based on pillars of trust, teamwork and measurable outcomes. Talk with us and find the service that meets your business objectives. Our experience encompasses B2B and B2C activities
NA10 - 492009Petaling Jaya, Malaysia -
Marketing Lancers is a digital marketing agency in Malaysia that focuses on helping business owners and entrepreneurs with online marketing. Our mission is simple: Providing highly effective and customized digital marketing solutions to businesses without the high cost. Ultimately, working with us with improve not only your bottom line, it will also help your business ... read Marketing Lancers reviews & insights
NA10 - 49Melaka, Malaysia -
In October 2003, Wavelet Solutions Sdn. Bhd. was established with the goal to become a leading ERP solutions provider for small and medium enterprises (SMEs). The development, implementation and marketing of the web-based & cloud ERP system, known as Enterprise Management Portal (EMP) is at the core of the Wavelet business, which has expanded beyond ... read Wavelet Solutions reviews & insights
< $25/hr50 - 2492003Darul Ehsan, Malaysia -
We are a leading provider of CRM software and services in the Asia-Pacific region. We have a 20-year proven track record in helping large global and local companies to implement CRM platforms. We have cutting-edge CRM software solutions to manage sales, marketing, loyalty, customer service, outbound telemarketing complemented by services across loyalty, data, analytics, digital ... read Star CRM reviews & insights
< $25/hr50 - 2491998Kuala Lumpur, Malaysia -
At CloudRock®, we approach common problems from new angles. Unlike many digital marketing companies, we prefer to look at the big picture when it comes to bringing your brand online. We believe that digital marketing, well, marketing in general, is becoming increasingly intertwined and multi-disciplinary teams are essential to success. With a solid presence in ... read CloudRock reviews & insights
< $25/hr2 - 92013Subang Jaya, Malaysia -
Wingo Starr Group (WSG) started up as a small business in early 2015 and established through hard work and peer dedication. WSG has grown to be a highly reputable and niche market company today. One of the key success reasons is due to our highly dedicated team of people and great alliances. WSG acts as ... read Wingo Starr Group reviews & insights
$50 - $99/hr10 - 492015Kuala Lumpur, Malaysia -
RA Marketing is founded in 2016 to help SME clients in Malaysia to achieve marketing result. We are HubSpot-certified Inbound Marketing Specialist who understands buyers Journey. Our result-oriented mind-set has guided us through more than 50 clients' projects, including retainer clients who outsource entire marketing function to us. We execute our marketing strategy through innovation, ... read RA Marketing reviews & insights
$50 - $99/hr10 - 492018Kuala Selangor, Malaysia -
We provide full internet marketing services, including web development as well as CMS software. We have more than 10 years experience in handling Web development, Online marketing, CMS, CRM platforms, Ecommerce, SEO, Online marketing, Video marketing and many more.
< $25/hr50 - 2492001Petaling Jaya, Malaysia -
Our top IT company in Malaysia known as strongly committed to innovation, reliability and collaboration. We ensure we meet all the requirements of our client’s diverse, covering all the aspect of technological need and resolving complex challenges with our innovative IT solutions.
< $25/hr50 - 2492015Kuala Lumpur, Malaysia
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