Top BPO Companies in South Africa

23 Companies
filterFilterReset
Hourly Rate:
Employees:

List of Leading Business Process Outsourcing Companies in South Africa | BPO Firms in South Africa

Merchants
A dimension data company

Our Vision Is To Be The First Truly Digital Outsourcer With Global Capability, Providing Multi-Lingual, Omni-Channel Customer Experiences Through The Deployment Of World Class Expertise And Cutting-Edge Technology.

< $25/hr
2 - 9
Cape Town, South Africa
3iSolutions
Intelligent International Information

3iSolutions was founded in 2003 and as one of the oldest International BPO Contact Centres in South Africa, we take great pride as an experienced provider of tailored Business Process Outsourcing (BPO) solutions. We specialise in lead generation and customer management solutions through the provision of performance-driven and cost-effective programs. We use our considerable industry experience to leverage off our award-winning, in-house technology to manage the diverse and complex business process requirements of our clients. Headquartered i... read more

$25 - $49/hr
50 - 249
Cape Town, South Africa
iContact
Expert in International BPO

South Africa has witnessed high growth in the business process services (BPS) industry over the past four years, growing by 22% annually which is twice the global growth rate of the industry and three times faster than India and the Philippines Many global and regional companies have set up or expanded their operations in South Africa; these companies represent a variety of industry verticals, such as technology and communications, financial services, legal and healthcare. iContact is a specialised BPO operation based in South Africa that... read more

$25 - $49/hr
50 - 249
Cape Town, South Africa
Indox

4. Indox

Professional Document Collection and BPO services

Indox is a business process (BPO), document collection and call centre outsourcing company based in Cape Town, South Africa. We relieve businesses of the roles and responsibilities of many of their internal processes. We collect documents of borrowers who approach a credit provider for a loan, offer call centre services from acquisition to customer service, and encourage a digitised, paperless office. We also extract and verify data, as well as manage whistleblowing hotlines and customer complaint lines. Our services are offered as a complete b... read more

< $25/hr
10 - 49
Cape Town, South Africa
Persuade
Your trusted Sales partner

Leading sales and marketing expert Jared Koning started Persuade Marketing in 2017 with the vision and goal to be the most trusted sales support agency in South Africa. Previously head of marketing for a Media24 division as well as a strategy consultant for Citrix and multiple other small to big companies. Persuade Marketing services a long list of clients from South Africa to the United Kingdom.

< $25/hr
10 - 49
Cape Town, South Africa
121 BPO Client Services
Driven. Ambitious. Aspiring. Determined.

When thhistorye business opened its doors for the first time in 1992, it was with a staff compliment of 5 people, a small capital base, and a dream of building a customer care company that would focus on the FMCG sector. By bringing the best in customer relations and by improving customer service levels to the South African consumer, we have set new standards not just in South-Africa, but across the African continent. Two decades later, we look back and we are proud that we have lived out our dream. In fact, we believe we have excelled well ... read more

< $25/hr
10 - 49
Cape Town, South Africa
Avirtual
Your time is your most valuable asset.Take it back

Welcome to AVirtual, a company that supplies highly talented personal assistants to professionals, small teams and entrepreneurs; Virtually! Our virtual PA’s are of the highest caliber, we personally handpick, interview and identity check every assistant ensuring the highest quality and integrity. Many have worked in the UK for high level CEO’s at companies like TUI, Google and BP. All our Personal Assistants are employees (we don’t use freelancers) ensuring everyone at AVirtual shares our passion for hard work & qualit... read more

< $25/hr
10 - 49
Cape Town, South Africa
Boomerang Marketing
We give Telemarketing a good name!

BOOMERANG SA is an outsourced Contact Centre and authorized financial services provider. Boomerang offers performance based telemarketing and contact centre services. We plan and execute telemarketing campaigns expertly with a proven partner. The Boomerang Bouquet of services include: Telemarketing & Telesales, Lead Generation and Appointment Setting. Boomerang operates a contact centre in the heart of the mother city, Cape Town, South Africa. From here we provide a quality service to international and domestic clients. Our business h... read more

$25 - $49/hr
50 - 249
Cape Town, South Africa
Mango5

9. Mango5

A Grade Calling

Mango5 has built a reputation of delivering quality outsourced service offerings since December 2005. Our product offerings have always been innovative and in keeping with the needs of our clients. The focus is providing customers with the freedom of choice, complimented by superior customer service. In consideration of our client’s needs Mango5 introduces a choice of Customer Contact Solutions.

$25 - $49/hr
250 - 999
Cape Town, South Africa
Verge Management Services
Professional business process outsourcing services

Verge Management Services ("Verge") is a professional services company located in Johannesburg, South Africa. We focus on creating integrated solutions to complex business and public sector service delivery challenges through business process management and business process outsourcing. Business process outsourcing allows appropriate delivery capacity to be located outside of government services or large private sector organisations, ensuring optimal delivery. Whether it is government serving citizens, or business serving clients, ... read more

< $25/hr
2 - 9
Johannesburg, South Africa
CareCall

11. CareCall

Boost Sales.Enhance Customer Service.

CareCall delivers In and Outbound services such as FSP Services, Telesales, Event & RSVP Management, Client Care, Compliments & Complaints Logging, Full outsourced Call centre seat, Order Taking, Surveys and many more. The commitment to excellence in service means that you can rest assured, knowing that your company image is in good hands. At CareCall we offer dynamic solutions for all your company’s communications outsourcing needs. With cumulative 25 years of experience under our belt, it makes us leaders in the industry. ... read more

< $25/hr
10 - 49
Johannesburg, South Africa
Altron

12. Altron

Bytes | People | Solutions

Altron Bytes People Solutions is the largest South African-owned Business Process Outsourcing (BPO) solutions provider. We enable you to focus completely on your core business operations by offering a wide range of outsourced business process solutions to assist in the increased productivity and growth of your organisation. Whether you want to outsource a single service, a multi-service enabled process or an entire learning facility, we provide the precise specialised skills, support, technology and expert insights you need. Our soluti... read more

$50 - $99/hr
1,000 - 9,999
Cape Town, South Africa
MPC Connect
MPC Connect offers round the clock.

Established in 2006, MPC Connect is an agile customer-focused outsourcing solutions provider boasting an ever-expanding staff complement of 1700. Servicing vast global clientele, including the United Kingdom, United States, Australia, China, and South Africa - we offer 24/7/365 comprehensive BPO customer branded solutions. Our tailored call centre, online English tutoring and managed services solutions add value to your client-base and business through world-class infrastructure, an educated and conscientious workforce, and an ongoing commitmen... read more

$25 - $49/hr
1,000 - 9,999
Johannesburg, South Africa
Virtual B2B Solutions
We find the right prospects... That's what we do

Virtual B2B Solutions is your virtual partner in business development by providing your organisation with a professional outsourced Cold Calling service setting up qualified appointments for your sales team. Our appointment setting services assist your sales team to focus on what they do best, gaining more face to face time spent with their clients and new prospects, while we as the cold calling and appointment setting professionals focus on our expertise in our field to help you as our partner grow your business and generate more revenue.

< $25/hr
10 - 49
Johannesburg, South Africa
U Sorted Group
Services and Solutions for Call Centre Operations

uSorted Group (Pty) Ltd was founded through its affiliate company called Dial4Life Call Centre Solutions Pty Ltd which is registered with the Financial Services Board of South Africa after it was acquired from the Sanlam Group through a successful MBO. This company together with its sister company uCovered Insurance Solutions has since successfully established its position as a financial service provider to companies like Discovery with a 100 seater call center. With its vision to spread its wings in the international market and building a ... read more

NA
2 - 9
Johannesburg, South Africa
TBS Global
START YOUR PARTNERSHIP WITH TBS GLOBAL

TBS Global is an Australian-owned Business Process Outsourcing company with operation centers in the Philippines and South Africa. Our solutions mitigate the cost and operational risks involved with in-house operations. Tactical Business Services started as a Australian outsourcing solution for financial services in 2004. We were somewhat early to enter the outsource market in Australia, however, our position would be enhanced by the newly de-regulated Australian telecommunication market. Service offering was based on providing local s... read more

< $25/hr
50 - 249
Pietermaritzburg, South Africa
SA Commercial
South Africa’s award-winning BPO contact centre

At SA Commercial BPO, we connect our clients with their customers, 24/7. We’re steadfast and dependable, yet agile and flexible to adapt to the exact nature of your business – to become your voice, your touch-point with the customer. As an active member of our industry body, BPeSA, we’re non-negotiable on quality. We strive to maintain our industry’s high standards, while upholding each of our clients’ reputations for excellent customer care. We’re ISO 9001 and ISO 27001 certified, which means our clien... read more

$25 - $49/hr
50 - 249
Cape Town, South Africa
Thetha Connect
Professional Call Answering Services for SUBs

Virtual Reception services make sure that you never miss business calls, and don’t waste time on nuisance calls. Thetha Connect’s focus is to be a niche call answering service provider, understanding that small businesses need to look after their existing customers with effective communication and respond timeously to valuable new business leads.  Our agents are trained and monitored to provide consistent professional services to each customer, within their unique requirements.  Extra services using our advanced syst... read more

< $25/hr
2 - 9
Cape Town, South Africa
ITalk Financial Services
ITalk is a Contact Specialist Company.

ITalk is a Contact Specialist Company. We are a market leader in Contact Centre Management, IP telephony products, connectivity solutions, software development, system integration and consultancy. We are a team of professionals with extensive experience in Sales, Collections, and Data management, BPO, IT Services, Support, Project Management and Quality Assurance. ITalk is committed to delivering solutions that make our clients more profitable and successful at their core businesses. At ITalk, we offer a wide range of services that fit di... read more

NA
2 - 9
Johannesburg, South Africa
iOpen Group
People.Community,Growth

The iOpen Group of companies is an IT Solutions provider specialising in Business Systems and Service outsource offerings. Our focus is on implementing and maintaining systems, including software development and database design. We specialize in Service Call Centres, Service Call Centre Software as well as CRM Solutions.

< $25/hr
10 - 49
Johannesburg, South Africa
EOH Cloud Services
The Cloud is the great enabler.

EOH Cloud Services helps customers integrate Cloud into every facet of their business – designed, architected and built to set the business free.

< $25/hr
250 - 999
Johannesburg, South Africa
Stellar BPO
Evolving customer experience into Digital solution

Stellar is a leading CX organisation, operating across Asia Pacific, USA and South Africa. Going beyond traditional BPO, Stellar designs and deploys solutions anchored around the delivery of exceptional customer experiences through its outsourcing, consulting and digital businesses. For over 21 years, we have designed solutions that respond to the changing needs and expectations voiced by customers and employees alike. Today, organisations turn to us for help in converting their customer needs into action. Understanding our partners'... read more

< $25/hr
1,000 - 9,999
Cape Town, South Africa
4R Technologies
We specialize in BPO services.

4R Technologies South Africa offers Business Process Outsourcing Services to the United States. By choosing South Africa, companies have access to a large, skilled accent neutral English-speaking talent pool with a strong cultural affinity to the USA. South Africa also boasts with first-world connectivity and infrastructure that provides a truly robust and enabling environment.

$25 - $49/hr
50 - 249
Cape Town, South Africa
GoodFirms