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Best Companies for Customer Services

Perusing the web for top customer service companies? Access the list of the best customer experience companies made by GoodFirms’ research team with authentic reviews. Outsourcing professional customer services save your time, money and resources and take the pressure off your administrative staff. Moreover, you don’t have to train your employees inculcating the skills to respond to calls personally and efficiently. The customer service companies do that for you effectively thereby giving you greater control of the communication with your clients. In need of hiring one of the companies with best customer experience? Just go through the below rundown and select the one that fits your business criteria.  

List of Companies with customer experience | Customer Services Companies

Answering Service Care
Answering Service with Experience

Since 1974, we have been a premier provider of U.S.-based phone answering services for businesses throughout the U.S., offering 24/7 coverage every day of the year.

$25 - $49/hr
50 - 249
1974
United States
Livesalesman
Multiligunal Contact Center & BPO Solutions

With over 15 years of experience, LiveSalesman is a leading provider of Outsourced Multilingual Sales and Customer Contact Solutions for businesses globally. Our journey started with Skype when they were still a startup and we grew as they grew. We are proud to say that since then, our client boasts of some of the most revolutionary businesses that changed the world forever with their disruptive ideas. Our strength lies in our creati ... Read more

NA
250 - 999
United States
Invensis
Global Outsourcing Services

Invensis is a leading IT service provider with qualified software engineers and developers who are adept in the latest technologies for on-premise, cloud, mobile and web solutions. Our range of IT services include web application development, software application development, mobile application development, SaaS application development, cloud computing application development, software testing and quality assurance. Our end-to-end application ... Read more

< $25/hr
1,000 - 9,999
2000
United States
VoiceNation
Going Beyond The Call

VoiceNation is the premier professional live answering service with unmatched quality and service. Voted the highest ranked answering service in 2016 for its professionalism, value and call quality by Clutch.co and named “Top Provider in Industry” by PC World, VoiceNation is positioned as a knowledge leader with innovations in pricing, service, and proprietary open source technology. 

< $25/hr
50 - 249
2002
United States
Call Experts
Accountability. Customization. Growth.

Call Experts is a family owned and operated call center focused on providing extensive telecommunications and office-based services to professionals in numerous industry categories. 

< $25/hr
50 - 249
1982
United States
MAP Communications
Call Center Excellence

Since 1991 MAP Communications has been providing professional live telephone answering services 24/7/365. We know that no two businesses are alike and as such our remote virtual receptionists each go through a vigorous training process which enables them to handle even the most complex scenarios.

$25 - $49/hr
250 - 999
1991
United States
SSR TECH VISION
Innovation in Outsourcing Services

SSR Tech Vision delivers outstanding customer support services to leading firm across USA and India in multiple industries. We are in business since 2015, having immense experience of outsourcing customer support services to top companies of USA.

< $25/hr
50 - 249
2015
India
United States
Skyrand Technologies
We help you focus on your core competency

We are a team of designers and engineers helping our customers to focus on their core competency while we take care of the rest. We work with companies to provide them with the technology solutions they require to scale and optimize their business and operations. We work with start-ups and SME's and help them leverage technology and help them serve their customers better in return.

$25 - $49/hr
10 - 49
2016
India
Virtuallookup
Your virtual team

Leveraging modern technology, we provide our clients 24x7 virtual support for their software and administrative needs through our team of professional experts. Our network of about 900 professional translators and voice over artists provide our international clients translation and transcription services. We pride ourselves for extending supportive services to our clients while helping them create powerful and engaging multilingual voice over rec ... Read more

NA
10 - 49
2013
India
Ruby Receptionists
Turn rings into relationships with Ruby

Ruby is the bright and cheerful team of virtual receptionists trained to make a difference in your day and set your business apart. From our offices in Portland, Oregon, we handle your calls with care—using your custom greeting and screening or announcing your calls. At Ruby, there are no canned speeches or conversations.

< $25/hr
250 - 999
2003
United States
Infosys BPM
Business Process Outsourcing

Infosys BPM Ltd., the business process management subsidiary of Infosys Ltd. (NYSE: INFY), was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the Unite ... Read more

$25 - $49/hr
10000+
2002
India
United States
FirstSource
Stay Ahead

Firstsource is a leading global provider of customised Business Process Management (BPM) services.We specialise in helping clients stay ahead of the curve through transformational solutions in order to reimagine business processes and deliver increased efficiency, deeper insights and superior outcomes.

$50 - $99/hr
10000+
2001
India
Phillipines
SPS

13. SPS

Integrate. Collaborate. Accelerate.

SPS, a ConvergeOne Company, helps clients focus on what they do best – serving their customers – by handling every aspect of their interconnected communication systems. With documented and repeatable processes, broad competencies and certifications, we optimize business communications with on-site, hosted or cloud-based solutions.

$50 - $99/hr
1,000 - 9,999
1993
United States
CGS

14. CGS

We server, support and strengthen.

In 1984, Phil Friedman started CGS in New York City with five people, providing professional IT services. Through organic growth and various acquisitions, CGS steadily grew its business in the U.S. and expanded internationally.

$50 - $99/hr
1,000 - 9,999
1984
United States
Canada
Hudson Software Corporation
Outsourced Tech Support & QA services

We are a company with a proven 24-year track record for providing quality, comprehensive technical support, customer service, and quality assurance testing services to the customers of software publishers and hardware manufacturers. Our team has extensive experience in the computer technology fields and we have worked with developers and publishers from a wide range of industries. We have experience with hardware and software support, and our age ... Read more

$50 - $99/hr
50 - 249
1991
United States
Graspskills
Graspskills Training and Consulting Pvt Ltd

Graspskills, in its 5th year now, has been leaping towards one goal and that has been to help professionals enhance their career prospects.Graspskills, continues its long journey towards a being a company that makes a difference in the world, we would like to thank all our clients and customers without whom this journey would not have been possible.

Thriveni G, SEO Analyst at Free lanser
Thriveni G, SEO Analyst at Free lanser
$25 - $49/hr
50 - 249
2013
India
Specialty Answering Service
Experience The Best Live Answering Service

Specialty Answering Service is a national outsourcing provider for fast-growing small businesses and some of your favorite well-known brands. With SAS’s 24-hour live coverage, you’ll never miss a call and customers will love you for it! We offer tons of services your business needs to stay competitive, like lead capture, appointment setting, dedicated agents, outbound telemarketing, and more.

< $25/hr
50 - 249
1985
United States
1-888-GO-ANSWER!
Ulitmate Outsourced Solutions

Can you remember a time when every call at a company was answered by a friendly, real person? No? Well, neither could we, and that’s why 1888-GO-ANSWER! was created. Founded by a family of entrepreneurs, 1-888-GO-ANSWER! has gained global recognition for its success by staying true to our small business roots and core values. 

< $25/hr
250 - 999
2012
United States
Courteous Communications
The Best Answering Service

We are a 24 hour 7 day per week answering service/call center. We provide excellent telephone service through a combination of professional, experienced employees and state-of-the-art technology. Our call center services and business answering services will help you to maintain good customer service while staying within your budget. We offer an array of services to meet companies needs

< $25/hr
50 - 249
1986
United States
Capgemini

20. Capgemini

People matter and result counts.

A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients'‚Äč opportunities in the evolving world of cloud, digital and platforms. 

$100 - $149/hr
10000+
1967
France
United States
Wipro

21. Wipro

IT Services, Consulting, & Outsourcing

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful.

$25 - $49/hr
10000+
1945
India
United States
Convergys

22. Convergys

Making Great Experiences Happen

Convergys is the world leader in customer experience outsourcing. We infuse innovation, insights, and operational excellence to make every experience great for your customers and your business.

$50 - $99/hr
10000+
2001
United States
Canada
EXL

23. EXL

Operations Management Company

EXL (NASDAQ: EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms

$25 - $49/hr
10000+
1999
United States
India
Intelenet Global Services
Leading Global BPO Company

Intelenet Global Services is a leading global provider of business process services, powered by strong processes, consulting and technology to enable world-class customer management solutions. Intelenet’s operations consist of middle and back office skills and capabilities across customer contact, transaction and financial processing, and related consulting and technology services. 

$25 - $49/hr
10000+
2000
India
United States
Transcom

25. Transcom

PASSIONATE ABOUT CREATING SMARTER EXPERIENCES

Transcom is a global customer experience specialist providing customer care, sales, technical support and collections services through our extensive network of contact centers and work-at-home agents. 

$25 - $49/hr
10000+
1995
Sweden
Aegis

26. Aegis

Capitalize on a results-driven company

Aegis is a global outsourcing and technology services company committed to impacting clients’ business outcomes by focusing on enhancing customer experience across all touchpoints and channels. Aegis has operations in 44 locations across 9 countries with more than 40,000 employees. Aegis services over 150 clients from verticals such as Banking and Financial Services, Insurance, Technology, Telecom, Healthcare, Travel & Hospitality, Cons ... Read more

NA
10000+
1983
India
United States
Wow24-7

27. Wow24-7

We bring "wow" support experience

Wow24-7 is an omni-channel outsourcing company headquartered in Kyiv, Ukraine, which is known as one of the best countries to outsource. Having 12+ years of experience, we specialize in delivering effective solutions to start-ups, small and medium-sized businesses, with the primary focus on providing customer care that amazes. 

$25 - $49/hr
10 - 49
2016
United States
Ukraine
Telesales Services
Matching your Telemarketing Needs

Since 1997, Telesales Services has served as the industry model for matching the needs of our valued clients to over 100 carefully selected "best-in-class" telemarketing providers based solely in the USA. We specialize in call center referrals and telemarketing outsourcing solutions. We understand call centers inside and out-the upswings, the pitfalls, and the best resources and processes. 

$25 - $49/hr
2 - 9
1997
United States
SalesFish

29. SalesFish

Brand Marketing & Sales

SalesFish is a strategic B2B Sales, Telemarketing, and B2B Marketing Agency. We specialize in high-touch disciplined strategic marketing and branding. So, whether your need is traditional or “disruptive” B2B marketing tactics, digital strategies, B2B lead generation, or event marketing and management

$25 - $49/hr
10 - 49
2016
United States
Quality Contact Solutions
Outbound marketing that achieves Sales Results

Quality Contact Solutions provides quality call center solutions that achieve sales results. We exist because the world is driven by sales. We deliver exceptional results because our company culture is vibrant and alive.

$25 - $49/hr
50 - 249
2007
United States
MarketOne

31. MarketOne

For marketers who like certainty.

MarketOne is a global demand generation agency. We create and nurture leads, retain and grow customers, and give clients the confidence their marketing investments will produce quantifiable returns.

$50 - $99/hr
250 - 999
1998
United States
United Kingdom
Teleperformance
Each Interaction matters

We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.

$25 - $49/hr
10000+
1978
France
Q2Serves Infotech
BPO, KPO & Web Services

We call ourselves Q2 Serves Which means quality with quantity. Q2 serves was launched in 2005 with a vision to achieve worldwide leadership in the sphere of IT and IT enabled services, we are focused on technological innovations as much as proving true to the client expectations on the current projects.

$25 - $49/hr
50 - 249
2005
India
SumaSoft

34. SumaSoft

Improve operational efficiency at reduced costs

Suma Soft is a Leading Technology Services Company with legacy of 18+ years.We deliver benchmarked services & solutions for BPO, Software Development, Technical Support and Cyber Security to global clients. With a growing strength of 1500+ employees located across Pune, Nashik & Coimbatore. We believe in fostering better business relations and delivering value.

$25 - $49/hr
250 - 999
2000
India
CallZilla

35. CallZilla

Your Quality-First Contact Center

Callzilla is a full-service outsourced contact center and business process outsourcing company with headquarters in Miramar, Florida. We help leading brands acquire and care for English-speaking and Spanish-speaking customers, placing the utmost priority on quality. 

$25 - $49/hr
1,000 - 9,999
2005
United States
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