Top BPO Companies in Vietnam

Researched by:Goodfirms Research TeamUpdated:September 7, 2026

Goodfirms has reviewed 34 BPO Companies in Vietnam as of September 2026. The top-ranked firm is Bestarion (5.0 stars, 8 verified reviews, < $25/hr, founded 2018, Ho Chi Minh City). Across the category, the median hourly rate is $25, median client rating is 4.9, and 50% of firms employ 50+ members. Explore the vetted BPO Companies in Vietnam below, compare their strengths, and connect with the provider best suited to your requirements.

Are you required to outsource from the business process outsourcing companies in Vietnam? When you hire the BPO agencies, you need to examine their working methods to ensure you're the one meeting our business goals. The BPO services in Vietnam can provide you with their projects to refer to their ways of integrating with the latest market trends. It helps in understanding if the firm can assist you in similar processes. You can also examine the knowledge of the experts from the BPO firms in Vietnam to test their knowledge as per their years of work experience. Moreover, the firms can connect you with their trusted clients to obtain real-time feedback for better decision-making. For guiding you through the tedious process of picking out the firm meeting your demands, a list of the top BPO companies in Vietnam is made below with their website link and ratings.

34Verified firms
$25/hrMedian hourly rate
4.9 ★Median rating
50%Have 50+ members

Goodfirms has verified 34 BPO Companies in Vietnam - part of 6,161+ BPO Companies in the World, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Headquarters
Action

Leading Vietnam Business Process Outsourcing Companies | BPO Firms in Vietnam

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Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • Bestarion is a leading outsourcing company in Vietnam with 19+ years of experience bringing innovative IT & Business Solutions to clients worldwide. We provide a wide range of services, including: - IT outsourcing: IT staff augmentation, Software development, Software testing, Software maintenance, Production support, DevOps, ... read Bestarion reviews & insights

    < $25/hr
    50 - 249
    2018
    Ho Chi Minh City, Vietnam
    A great partner to outsource accounting tasks - Anonymous
  • Using AI Tools

    • ChatGPTChatGPT
    • ClaudeClaude
    • PerplexityPerplexity
    • GeminiGemini

    Innovature BPO (Innovature Consulting Company Limited) is a globally recognized outsourcing company leveraging AI and top talent in Vietnam and the Philippines to transform business operations, Innovature BPO delivers comprehensive outsourcing solutions with over 10 years of industry leadership. Our 200+ highly skilled certified professionals ... read Innovature BPO reviews & insights

    < $25/hr
    50 - 249
    2015
    Ho Chi Minh City, Vietnam
    Exceptional AR Services - Smooth Transactions and Great Communication - Director

    Why Innovature BPO?

    • IAOP Top 100 Global Outsourcing Company
    • 10 Years Powering Global Operations
    • Vietnam & Philippines AI-Ready Workforce
  • Over 18 years of experience in IT outsourcing with over 900 projects for 80 clients from USA, Europe and Australia has proved that Goodland is THE MOST RELIABLE IT OUTSOURCING BACK OFFICE in Vietnam. Our effective services bring you better benefits by competitive pricing, effective ... read GOODLAND INFORMATICS CO.,LTD reviews & insights

    < $25/hr
    50 - 249
    2002
    Ho Chi Minh City, Vietnam
    Excellent - VU THI HOA
  • LTS GDS is a part of the LTS Group's technology service ecosystem, we were known widely under the name of Lotus Quality Assurance (LQA) - the forerunner of LTS Group. We offer diverse digital BPO services to help SMEs achieve high-quality services and optimize costs, ... read LTS Global Digital Services reviews & insights

    < $25/hr
    50 - 249
    2016
    Hanoi, Vietnam
    Preferred Vendor for Data Annotation projects - Operations Manager at Tictag
  • Using AI Tools

    • Open AI - APIOpen AI - API
    • Google - Gemini APIGoogle - Gemini API
    • Claude API modelsClaude API models

    Kyanon Digital is a Vietnam-based leading Digital & Technology Company empowering businesses to achieve Growth and Impact through Completed Technology Solutions. We are a trusted partner to Make Digital Impact. It’s not only about Technology, it’s about the impact of business processes, ensuring happy customer ... read Kyanon Digital reviews & insights

    $25 - $49/hr
    250 - 999
    2012
    Ho Chi Minh City, Vietnam
    Top Notch Skilled Developers - Director of Operations

    Why Kyanon Digital?

    • Your strategic partner, not just a provider
    • Efficiency & High-Quality Delivery
    • Leadership Driven by Experience & Passion
  • BEETSOFT is an IT Consultancy, Outsourcing, Annotation and BPO company based in Vietnam and Japan. We cater to SMEs and MNC’s all around the globe by providing high-end services at a cost-competitive price. With 9 plus years of IT Consultancy and Outsourcing, BEETSOFT is playing ... read BEETSOFT reviews & insights

    < $25/hr
    250 - 999
    2014
    Hanoi, Vietnam
    Beetsoft team works in sync with my team, there was no misunderstanding. Beetsoft handles the project with their best effort, always ask and reconfirm if needed. - Leah Le
  • NMS is an affiliated company of HTC (Hanoi Telecom Corporation), a group of companies specialized in Telecom and Information Services in Vietnam. NMS focuses on providing IT outsourcing (Software Outsourcing and IT Managed Services); and Business Process Outsourcing (Call Center Outsourcing and Data Entry services) Our focused customers are medium and small-sized enterprises who want ... read NMS Callcenter reviews & insights

    < $25/hr
    2 - 9
    2009
    Ho Chi Minh City, Vietnam
  • THIENTU CO., LTD is a leading BPO services provider and telecommunication services provider that offers cutting-edge outsourcing services in inbound and outbound customer support, voices and non voices such as (customer care services, consulting services, telesales, telemarketing, debt collection, market research, medical remind, appointment setting, web chat, email support, SMS, social media channels support, ), ... read THIENTU CO.LTD reviews & insights

    < $25/hr
    1,000 - 9,999
    2000
    Ho Chi Minh City, Vietnam
  • CallUS is an enterprise specializing in providing Business Process Outsourcing services, focusing on customer care services and telephone sales consulting for customers in the financial sector, banking and insurance. Lead by experts with years of experience in services and finance, CallUS helps customers focus on their core business through professional and effective customer care solutions. ... read CallUS reviews & insights

    < $25/hr
    2 - 9
    Ho Chi Minh City, Vietnam
  • I-Share Office I-Share is created by a group of young businessmen working in many different businesses such as construction, service, human resources, etc. Perceiving that virtual office – shared office is a modern type of business growing all over the world and its benefits to startup business are extremely great, I-Share Office wishes to extend ... read I-Share reviews & insights

    $50 - $99/hr
    2 - 9
    Ho Chi Minh City, Vietnam
  • THIENTU CO., LTD is a leading BPO services provider and telecommunication services provider that offers cutting-edge outsourcing services in inbound and outbound customer support, voices and non-voices such as (customer care services, consulting services, telesales, telemarketing, debt collection, market research, medical remind, appointment setting, web chat, email support, SMS, social media channels support, ), data ... read THIEN TU reviews & insights

    $25 - $49/hr
    2 - 9
    2000
    Ho Chi Minh City, Vietnam
  • Greswin is a specialized outbound sales and lead generation agency helping B2B manufacturers and exporters build predictable international sales pipelines. We take the prospecting burden off internal sales teams by delivering fully researched, ICP-aligned decision-makers and verified overseas buyers—ready for outreach and qualification. Our process combines collaborative ICP definition, multi-source global research, and manual verification ... read Greswin reviews & insights

    < $25/hr
    10 - 49
    2023
    Hanoi, Vietnam
  • Using AI Tools

    • ChatGPTChatGPT

    GMO-Z.com RUNSYSTEM is a Trusted Digital Partner helping global organizations turn bold ideas into dependable, scalable software. With over 20 years of experience and a team of 1,000+ engineers, we combine product thinking, engineering excellence, and Agile discipline to deliver reliable and cost-efficient technology solutions. ... read GMO-Z.COM RUNSYSTEM reviews & insights

    $100 - $149/hr
    250 - 999
    2005
    Hanoi, Vietnam
    Tell us more about your experience with GMO-Z.COM RUNSYSTEM. - Anonymous

    Why GMO-Z.COM RUNSYSTEM?

    • Competitive Pricing with High Value Delivery
    • Strong Technology Capability & End-to-End Solution
    • 20 Years of Proven Experience in Global Markets
  • Orissa International is a market-entry consultancy firm that provides contacts, insights and support to companies seeking to do business in South East Asia, the 7th largest economic region in the world. Our headquarters is located in Singapore, and we are supported by over 20 in-country trade and research experts located across our offices in Malaysia, ... read Orissa International reviews & insights

    $25 - $49/hr
    2 - 9
    Ho Chi Minh City, Vietnam
  • Leap Steam offers a distinctive edge with 24/7 services of Trust and Safety, Content Moderation, AI training, Manual Identity Verification, and Customer Care Services. The BPO industry, though relatively young, has quickly garnered a negative reputation for low quality and questionable ethics. However, we are here to demonstrate that there is a better way. At ... read Leap Steam reviews & insights

    $50 - $99/hr
    50 - 249
    2019
    Hanoi, Vietnam
  • Base Business Solutions Corp. (English name is Base Business Solutions Corp.) was established in 2005 with a focus on technology combined with understanding customers' needs to deliver. a total business solution for customers. It can be said that, focusing on developing highly qualified human resources combined with world-class technology partners such as AVAYA, CISCO, MICROSOFT, ... read Base reviews & insights

    < $25/hr
    250 - 999
    2005
    Ho Chi Minh City, Vietnam
  • NMS is an affiliated company of HTC (Hanoi Telecom Corporation), a group of companies specialized in Telecom and Information Services in Vietnam.

    < $25/hr
    2 - 9
    2009
    Hanoi, Vietnam
  • transcosmos launched operations in 1966. Since then it has combined superior “human resources” with the most up-to-date “technological” capabilities to enhance the competitive strength of its corporate clients by providing them with high value added and superior services. It provides overall IT outsourcing services such as Call Center Services, Business Process Outsourcing Services, and Digital ... read Transcosmos Vietnam reviews & insights

    < $25/hr
    2 - 9
    1966
    Hanoi, Vietnam
  • Matbao Corporation was established in 2002. During more than one decade, we have grown into 06 subsidiaries operating in various sectors including: Matbao Network, Matbao Media, Matbao Distribution and Matbao BPO.

    < $25/hr
    1,000 - 9,999
    2002
    Ba Dinh, Vietnam
  • Using AI Tools

    • ClaudeClaude

    EVIT Consulting – We Help IT Companies Get More Clients in Global Markets EVIT helps IT service and product providers to build a repeatable, predictable sales system that brings international clients — not random referrals. Most IT companies rely on luck. We help you install a process. What our clients achieve More qualified meetings with ... read EVIT CONSULTING reviews & insights

    NA
    2 - 9
    2018
    Da Nang, Vietnam

    Why EVIT CONSULTING?

    • CONNECTING AND MATCHMAKING WITH TOP IT SERVICES
    • NO FEE FOR CONNECTING AND MATCHING SERVICES
    • REAL RESULTS, REAL GROWTH
  • Cloudpbx.vn's solutions & services are aimed at every size of business, bringing the utilities of other high-end voice systems to meet your needs but at a low cost, good service and other Complex binding terms at all.

    < $25/hr
    2 - 9
    Ho Chi Minh City, Vietnam
  • NetViet: Empowering Businesses with Tailored HR Solutions Founded in 2000, NetViet has established itself as a pioneering force in Vietnam's HR services sector, dedicating over two decades to delivering comprehensive and customized HR solutions to businesses of all sizes. As the first local headhunting firm in Vietnam, NetViet has significantly expanded its offerings to include ... read NetViet reviews & insights

    $50 - $99/hr
    50 - 249
    2000
    Ho Chi Minh City, Vietnam
  • An International BPO & Digital Services Provider About us: Established in 2003, DIGI-TEXX is a 100% German-invested company with headquarters in HCMC, Vietnam with more than 1200 digital workforce. With more than 20 years of proven track record, we have successfully positioned ourselves as a trusted service provider globally for businesses from various industries. We ... read DIGI-TEXX reviews & insights

    NA
    1,000 - 9,999
    2003
    Ho Chi Minh City, Vietnam
  • Our purpose is to sustain the prosperity of society through innovation, communication and the best-in-class solutions. We aim to provide customer experiences that exceed end-user expectations and value that exceeds client company. Our services (Onshoring - Offshoring): Contact center: Customer care, telemarketing, appointment setting, claims processing, sale acquisition... Labor outsourcing (BPO): Data entry/labeling, content moderation, ... read BELLSYSTEM24 VIETNAM reviews & insights

    < $25/hr
    1,000 - 9,999
    2006
    Hanoi, Vietnam
  • Viettel Customer Service Co., Ltd., a member of Viettel Group, is a technology company specializing in customer service solutions. With a vision to become a pioneering force in the industry, the company provides end-to-end services — from consultation and design to technology solutions, software platforms, and personnel — helping organizations enhance their customer experience through ... read VIETTEL CUSTOMER SERVICE reviews & insights

    < $25/hr
    1,000 - 9,999
    2025
    Hanoi, Vietnam
  • BPO.MP is the leading provider of Outsourcing Service and Business Process Outsourcing (BPO) in Vietnam. Since the establishment of 2017, BPO.MP has been dedicating efforts to putting Vietnam on the international BPO industry map. With more than 2,000 staffs nationwide, BPO.MP is located in 3 biggest economic regional centers including Ha Noi Capital, Ho Chi ... read BPO.MP Co. Ltd. reviews & insights

    NA
    50 - 249
    2017
    Da Nang, Vietnam
  • Acknowledged as the leading HR consulting firm in the country, Talentnet is the one and only company in Vietnam providing total HR solutions & services. With nearly 20 years of experience in the local labour market, enhanced by international methodologies from our two global partners (Mercer and ADP Streamline), Talentnet offers tailored approaches that can ... read Talentnet Corporation reviews & insights

    NA
    250 - 999
    Ho Chi Minh City, Vietnam
  • Gear Inc in a global software specialist with a main focus on Game Development, Quality Assurance, and Image & Content Moderation. This Silicon Valley owned company has a main base in Hanoi, Vietnam, allowing it to benefit from an exceptional pool of talent in a cost-effective location. With outsourcing on a constant rise, and South ... read Gear Inc. reviews & insights

    $150 - $199/hr
    250 - 999
    2007
    Hoang Mai, Vietnam
  • A pioneer in Total Performance Marketing in Vietnam since 2016, PMAX was founded by leading e-commerce and performance marketing strategists. With a team of experienced professionals and cutting-edge data technology, PMAX is committed to providing comprehensive solutions and services to drive holistic business growth across all marketing touchpoints. PMAX is dedicated to building a comprehensive, ... read PMAX reviews & insights

    < $25/hr
    50 - 249
    2016
    Ho Chi Minh City, Vietnam
  • IMT Solutions is an IT service firm with offices in Singapore, Japan and Vietnam, serving clients globally. We are ISO 27001 certified and Microsoft Gold Partner. We partner with clients from early-stage to Fortune 500 companies across various industries and regions to resolve business-as-usual and complex technology challenges. Our clients engage us to provide complete ... read IMT Solutions reviews & insights

    $100 - $149/hr
    50 - 249
    2008
    Ho Chi Minh City, Vietnam
  • The Color Club is a marketing and production agency with a data-driven approach to driving local and global brand growth. Certified agency in the global WSI Network.InBold is a brand new strategic, 360º creative communication agency, built from a merger of Essencius and The Color Club. We’ve joined together to build outstanding narratives for brands ... read The Color Club reviews & insights

    $25 - $49/hr
    2 - 9
    Ho Chi Minh City, Vietnam
  • Our team aims to help brands to establish their business in Vietnam. With a deep knowledge of the local market, customer behaviors and a wide portfolio of ressources, we aim to provide you with high-quality digital marketing services. Our objective is to make your company succeed, and not only on short-term, we use digital marketing ... read Brand Ninja reviews & insights

    $50 - $99/hr
    2 - 9
    2017
    Ho Chi Minh City, Vietnam
  • MOHA Software stands at the forefront of the IT Outsourcing industry, offering a spectrum of high-quality services to clients across the globe. With a meticulously curated team of skilled software engineers and a wealth of expertise, we've positioned ourselves as a trusted partner for businesses seeking innovative solutions. We are more than a software company; ... read MOHA Software reviews & insights

    NA
    50 - 249
    Hanoi, Vietnam
  • CMC Global is a member of CMC Corporation with an aspiration to bring ICT products, solutions, and services of Vietnam to the international market. Established in March 2017 as a strategic move of the Corporation to enter the global stage, we are proud to be the leading company in Vietnam in providing a wide variety ... read CMC Global reviews & insights

    < $25/hr
    250 - 999
    2017
    Cau Giay, Vietnam

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Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

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All states ranked by Value Score.

Every state in scope, ranked by Value Score.

StateFirmsAvg RateAvg RatingValue ScoreAction
VNSouthern Vietnam4$31/hr580View firms
VNHo Chi Minh City15$46/hr578View firms
VNHanoi13$50/hr4.874View firms
VNDa Nang2--13View firms
VNSouthern Vietnam
4 firms$31/hr5
Value Score80 / 100
VNHo Chi Minh City
15 firms$46/hr5
Value Score78 / 100
VNHanoi
13 firms$50/hr4.8
Value Score74 / 100
VNDa Nang
2 firms
Value Score13 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

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States with the best Value Score for bpo services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
Hanoi · $0-24/hr

9 firms in this tier - more than any other state, averaging 4.8 ★. Top picks: BEETSOFT, LTS Global Digital Services, Transcosmos Vietnam.

Mid-tier leader
Ho Chi Minh City · $50-99/hr

3 firms in this tier - more than any other state. Top picks: Brand Ninja, I-Share, NetViet.

Top tier leader
Hanoi · $150+/hr

1 firms in this tier - more than any other state. Top picks: Gear Inc..

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

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Browse all bpo services firms in your chosen country - or let our AI hand-pick 3 matches based on your project, budget, and time-zone preference.

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