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Best Chatbot Software

Searching for the best chatbot software to automate conversations and enhance customer engagement? On Goodfirms, browse a curated list of top chatbot tools and software solutions tailored for startups, enterprises, and growing brands. Compare leading chatbot platforms based on features, pricing, integrations, deployment options, and verified user reviews. Whether you need a chatbot tool for customer service, retail automation, or business support, we help you evaluate trusted solutions with confidence. Use filters to find the right chatbot software aligned with your industry, budget, and scalability needs - all in one place.

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Rankings updated: Sep 8, 2026
178 Software

Here are the Best Chatbot Software & Tools

  • cellbot

    cellbot is a comprehensive repair commerce platform built for mobile phone and tech repair shops. It combines an AI-powered chat widget with a full shop management dashboard. The embeddable widget handles customer enquiries, generates instant repair quotes from a built-in database of 30,000+ repair prices across 2,300+ devices, and books repairs automatically. The dashboard provides repair ticket tracking with a ... read more about cellbot

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    15% in Chatbot Software
    Visit website

  • Bravos AI

    Bravos AI is a platform purpose-built for creating AI chatbots that actually know your business. Upload your data — documents, spreadsheets, URLs, images, or audio — and the platform creates a chatbot that answers customer questions based on real, accurate information. No templates, no decision trees, no manual flows: the AI understands natural language and responds intelligently in any language. ... read more about Bravos AI

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Usage Based
    25% in Chatbot Software
    Visit website

  • Geekflare Chat

    AI subscription fatigue is costing businesses time and money. To access the top-tier models from ChatGPT, Claude, and Gemini, professionals traditionally pay separate $20 monthly fees, totalling $60 per user. Geekflare Chat solves this fragmentation by offering an all-in-one AI workspace for just $9/month per user, or $29/month for a team of five, saving organizations up to 90%. Geekflare Chat ... read more about Geekflare Chat

    Entry Level Price
    Contact vendor
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    50% in Chatbot Software
    Visit website

  • MyQuizGPT

    The Custom GPT is powered by ChatGPT and can be accessed via GPT store, you can start by prompting it, example: "create a 30 question quiz from this PDF" and the Chat bot reads and understand context, generate JSON data, send the data to MyQuizGPT and returns a Quiz practice link.

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    30% in Chatbot Software
    Visit website

  • Chatim

    Talk directly with your website visitors in real-time. When someone has a question or needs help, you're right there to answer. Turn curious visitors into happy customers with personal, immediate responses. Start with simple rule-based bots that handle common questions, then upgrade to AI-powered automation as you grow. Whether it's basic FAQs or smart conversations, your chatbot keeps working even ... read more about Chatim

    Entry Level Price
    Contact vendor
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    20% in Chatbot Software
    Visit website

  • LinkSprig

    LinkSprig is an free AI-powered LinkedIn outreach platform, designed and developed by Espial Solutions, built to help businesses, founders, agencies, and sales professionals connect with the right prospects and build meaningful conversations effortlessly. By automating prospect discovery, personalized messaging, follow-ups, and responses, LinkSprig simplifies lead generation and helps users grow their network, generate quality leads, and close more deals efficiently ... read more about LinkSprig

    Entry Level Price
    $0.0 One-time
    Free Trial
    30 Days
    Pricing Type
    Flat Rate
    0% in Chatbot Software
    Visit website

  • WeblyChat

    WeblyChat is the AI chatbot built to know your business inside and out. Simply enter your website URL, and our AI instantly analyzes your entire site to answer customer questions, capture leads, and automate support 24/7. Your website is your best salesperson, but it cannot answer questions in real time. WeblyChat changes that. By training on your specific website content, ... read more about WeblyChat

    Entry Level Price
    $0 Per Month
    Free Trial
    14 Days
    Pricing Type
    Contact Vendor
    20% in Chatbot Software
    Visit website

  • Konverze AI

    Konverze AI is a done-for-you AI chatbot platform built for growing businesses. In under 60 seconds, you can deploy a fully trained chatbot on your website that understands your business, speaks to visitors in your tone, and works around the clock without a single human agent. The chatbot learns from your website, documents, and FAQs — then answers customer questions ... read more about Konverze AI

    Entry Level Price
    Contact vendor
    Free Trial
    Available
    Pricing Type
    Flat Rate
    50% in Chatbot Software
    Visit website

  • AiBotick Solutions

    AiBotick Solutions is a cloud-based WhatsApp Business API automation platform designed to help businesses streamline customer communication, sales, marketing, and support through WhatsApp. Powered by official Meta WhatsApp APIs, AiBotick enables businesses to: Send bulk WhatsApp broadcasts Build no-code AI chatbots Manage multi-agent live chat support Automate customer engagement workflows Integrate CRM and third-party systems Collect payments directly on WhatsApp ... read more about AiBotick Solutions

    Entry Level Price
    $1800 Per Month
    Free Trial
    N/A
    Pricing Type
    Usage Based
    25% in Chatbot Software
    Visit website

  • Palmate

    Palmate, a leader in AI, is revolutionizing the service industry with AI-powered virtual assistants to enhance both customer experience and employee experience. Our mission is to eliminate mundane tasks, enabling the workforce to focus on innovation and strategic thinking, while also enriching interactions between businesses and their customers. By seamlessly integrating with existing systems, our virtual assistants provide a user-friendly ... read more about Palmate

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Usage Based
    40% in Chatbot Software
    Visit website

  • Egentify

    Egentify's AI chatbot is designed specifically for e-commerce customer service. It engages shoppers instantly across chat and voice channels, delivering accurate, context-aware responses to the questions that flood support queues every day — order tracking, return requests, shipping updates, refund policies, and product details. The chatbot pulls live data directly from your store, which means it never gives outdated answers. ... read more about Egentify

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Usage Based
    50% in Chatbot Software
    Visit website

  • ReplyRush

    ReplyRush is a powerful Instagram & Facebook DM automation platform designed for creators, influencers, brands, and agencies who want to convert social media engagement into real business results — automatically. When someone comments on your post, reel, or story, ReplyRush instantly sends them a personalized direct message—no manual work required. Whether you're sharing a link, collecting emails, or promoting a ... read more about ReplyRush

    Entry Level Price
    Contact vendor
    Free Trial
    Available
    Pricing Type
    Flat Rate
    20% in Chatbot Software
    Visit website

  • opZynic

    opZynic's core is a conversational chatbot engine designed specifically for real estate sales workflows in India. Unlike generic chatbots, opZynic is trained on your property portfolio — floor plans, pricing, availability, amenities — and delivers accurate, context-aware responses to every buyer inquiry. The bot handles the full top-of-funnel conversation: greeting visitors, understanding their budget and location preferences, recommending matching properties, ... read more about opZynic

    Entry Level Price
    Contact vendor
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    80% in Chatbot Software
    Visit website

  • Mavibot.ai

    Mavibot's chatbot builder gives you full creative control without writing a single line of code. Design simple FAQ bots or complex multi-step sales funnels — the visual no-code constructor is flexible enough to handle any scenario. Add conditions, branches, time delays, tags, variables, and custom logic to build conversations that feel natural and convert. For those who want to move ... read more about Mavibot.ai

    Entry Level Price
    $0 Per Month
    Free Trial
    7 Days
    Pricing Type
    Flat Rate
    50% in Chatbot Software
    Visit website

  • wozza

    Wozza is an AI chatbot built specifically for WhatsApp commerce. Unlike generic chatbot builders, it is purpose-built for ecommerce with native Shopify integration, product catalogue search, and cart management built in. Each bot is branded to the merchant's store and operates on their existing WhatsApp Business number with no platform branding visible to customers.

    Entry Level Price
    Contact vendor
    Free Trial
    7 Days
    Pricing Type
    Usage Based
    20% in Chatbot Software
    Visit website

  • Zappiq AI

    Zappiq AI is a SaaS platform built to solve a problem most businesses don't realize they have: website visitors leave without ever reaching out, simply because no one is available to answer their questions in the moment they have them. The platform trains an AI chatbot on each business's own data and instructions, then embeds it directly on the website. ... read more about Zappiq AI

    Entry Level Price
    Contact vendor
    Free Trial
    7 Days
    Pricing Type
    Per Feature
    30% in Chatbot Software
    Visit website

  • Sentrup

    Sentrup is an autonomous AI customer support platform that instantly resolves your customers' questions by learning directly from your website, documents, and product catalog. Instead of relying on rigid decision trees, Sentrup uses advanced AI (powered by Google's Gemini and lightning-fast vector search) to understand context, intent, and nuance. It acts as your frontline support agent, handling up to 80% ... read more about Sentrup

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Per User
    49% in Chatbot Software
    Visit website

  • Markleyo

    Markleyo's AI chatbot helps businesses automate customer conversations and deliver fast, personalized support around the clock. The chatbot can answer customer questions, assist users, collect leads, and guide visitors through meaningful interactions. Designed for ecommerce stores, agencies, SaaS companies, and growing businesses, Markleyo reduces manual support work while improving customer satisfaction and response times. AI-powered conversations help teams handle repetitive ... read more about Markleyo

    Entry Level Price
    $29 Per Month
    Free Trial
    N/A
    Pricing Type
    Per User
    100% in Chatbot Software
    Visit website

  • SketricGen

    SketricGen enables businesses to build AI-powered chatbots that are fundamentally different from traditional rule-based bots. Rather than following fixed decision trees, SketricGen chatbots understand context, learn from your business knowledge, and take actions — updating CRMs, booking meetings, sending follow-ups, or escalating issues — all in real time. Built on a no-code canvas, teams can design conversational flows, connect their ... read more about SketricGen

    Entry Level Price
    Contact vendor
    Free Trial
    7 Days
    Pricing Type
    Usage Based
    20% in Chatbot Software
    Visit website

  • HighEngage

    HighEngage is an AI-powered chatbot platform designed to improve customer engagement and support. It provides instant answers by learning from your website, documents, FAQs, and business knowledge, ensuring customers receive fast and relevant responses anytime. The chatbot automates repetitive inquiries, captures and qualifies leads, and seamlessly transfers complex conversations to live agents for personalized assistance. Businesses can deploy HighEngage in ... read more about HighEngage

    Entry Level Price
    Contact vendor
    Free Trial
    Available
    Pricing Type
    Flat Rate
    50% in Chatbot Software
    Visit website

  • EasyChatWidget

    EasyChatWidget is a modern AI chatbot built for businesses that want to automate customer support without complicated setup. Simply enter your website URL, and the platform automatically crawls your pages to create a chatbot trained on your own content. The chatbot delivers accurate answers about your products, pricing, documentation, shipping, policies, and services using information from your website and uploaded ... read more about EasyChatWidget

    Entry Level Price
    Contact vendor
    Free Trial
    7 Days
    Pricing Type
    Flat Rate
    50% in Chatbot Software
    Visit website

  • Vedana

    Most chatbots built on RAG retrieve a handful of similar-looking text chunks and let the model improvise, so the same question can get different answers each time. Vedana models your business data — products, branches, policies, contracts — as a typed knowledge graph, so the chatbot runs exact queries instead of approximating. It combines three layers out of the box: ... read more about Vedana

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    40% in Chatbot Software
    Visit website

  • ExpertEaseAI

    manage customer enquiries, qualify leads, automate workflows, update systems, assist staff, and execute operational tasks across multiple business functions. Unlike traditional chatbots, ExpertEase AI agents are designed to take action — not just respond. Using our Speak-to-Deploy technology, businesses can create AI agents and workflows simply by describing what they want in natural language. No coding. No complex setup. No ... read more about ExpertEaseAI

    Entry Level Price
    $0 Per Month
    Free Trial
    Available
    Pricing Type
    Flat Rate
    10% in Chatbot Software
    Visit website

  • Perfox

    AI Chatbots deliver real-time, personalized customer interactions across websites, mobile apps, and messaging platforms. They automate FAQs, support requests, lead generation, and employee assistance while integrating seamlessly with enterprise applications and knowledge bases.

    Entry Level Price
    Contact vendor
    Free Trial
    15 Days
    Pricing Type
    Usage Based
    35% in Chatbot Software
    Visit website

  • AI Chatbot Development Services

    Ahex Technologies is a leading AI development company serving the US market with a Delaware-registered entity and a 16+ year engineering heritage. We build production-ready conversational AI chatbots and autonomous AI agents that automate customer engagement, internal workflows, and complex business processes — not just proof-of-concept prototypes . Our AI chatbots and virtual assistants leverage NLP, sentiment analysis, and intent ... read more about AI Chatbot Development Services

    Entry Level Price
    Contact vendor
    Free Trial
    7 Days
    Pricing Type
    Per Feature
    50% in Chatbot Software
    Visit website

  • Time Saver Bot

    Time Saver Bot is a chatbot that answers only from your own material — website pages, FAQ entries and product listings. Nothing is invented: when the answer isn't there, it says so and hands the conversation to your team rather than guessing. The language comes from the visitor's first message and the conversation continues in it, across 46 languages, with ... read more about Time Saver Bot

    Entry Level Price
    $26 Per Month
    Free Trial
    30 Days
    Pricing Type
    Usage Based
    50% in Chatbot Software
    Visit website

  • whatsmarketing

    WhatsMarketing's AI chatbot adds a live-chat widget to your website that's trained directly on your own content — so it answers customer questions accurately, around the clock, without manual input. It captures leads through built-in chat forms, books meetings automatically, and hands off hot leads to your team or straight to WhatsApp for follow-up. No coding is required to set ... read more about whatsmarketing

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Per Feature
    33% in Chatbot Software
    Visit website

  • HeyWoozy

    HeyWoozy is an AI receptionist for local businesses. It automatically answers customer messages across WhatsApp, Facebook and Instagram, books appointments, captures leads, answers common questions and hands conversations to your team when human help is needed.

    Entry Level Price
    $49 Per Month
    Free Trial
    7 Days
    Pricing Type
    Flat Rate
    50% in Chatbot Software
    Visit website

  • ai-autofy

    AI-Autofy Chatbot lets businesses create a customised AI customer support assistant that can answer questions using their own knowledge and business data. Train the chatbot with website content, documents, text, FAQs and product information, then customise its instructions, appearance and behaviour. The chatbot can display relevant products and images, use live data, understand user context, escalate conversations when required, and ... read more about ai-autofy

    Entry Level Price
    Contact vendor
    Free Trial
    7 Days
    Pricing Type
    Flat Rate
    100% in Chatbot Software
    Visit website

  • Kloner AI

    Deploy interactive digital twins from a single 2D image without mo-cap or heavy hardware. Our pipeline runs purely in the cloud, delivering sub-second response times. Start with a single portrait. No motion capture or green screens. High-fidelity digital twin created in seconds from a smartphone photo. Transform static assets into dynamic streaming video. Pixel-by-pixel synthesis in real-time for organic lip-sync ... read more about Kloner AI

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    5% in Chatbot Software
    Visit website

  • Optlo

    Most AI support agents are judged on what they answer. Optlo is built to be judged on how it got there. Conversation flows are drawn in a visual editor, and every step in them can be read, changed and audited, so when the agent does something unexpected your team can point at the step responsible instead of guessing at a ... read more about Optlo

    Entry Level Price
    $19 Per Month
    Free Trial
    7 Days
    Pricing Type
    Flat Rate
    35% in Chatbot Software
    Visit website

  • AI Chatbot & Automation Platform

    AI Chatbot & Automation Platform is a powerful solution designed to help businesses automate conversations, customer support, lead generation, and repetitive business processes. With intelligent AI-powered chatbots, businesses can engage customers 24/7, answer questions instantly, capture leads, and streamline everyday operations. The platform helps teams reduce manual work, improve response times, and provide consistent customer experiences across multiple channels. Businesses ... read more about AI Chatbot & Automation Platform

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    50% in Chatbot Software
    Visit website

  • Guzli

    Guzli is an AI chat and voice bot. It answers people on your website, lets them talk on the page, picks up the phone, and can call people back. Same answers. No coding. Works with Shopify, Stripe, Calendly, Zendesk, HubSpot, Salesforce, Slack, WhatsApp. Try Guzli on your site.

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Chatbot Software
    Visit website

  • ZuQibo

    Manage your multi-location inventory, record in-store sales, handle finances, and get your own synchronized online store or digital catalog to sell both in-store and online. A cloud-based SaaS platform for sales management, multi-location inventory control, and a digital catalog for businesses and retailers in Latin America. We saw that existing sales software had two major problems: it was either excessively ... read more about ZuQibo

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    15% in Chatbot Software
    Visit website

  • ZEISS VisioGen

    Patients may search for a "chatbot" when looking for this kind of tool, but ZEISS VisioGen works differently by design. Rather than delivering fully automated AI replies, every response is drafted by AI and then reviewed and approved by a licensed, ZEISS-trained optometrist before it reaches the patient. This governed model gives practices the speed of AI with the clinical ... read more about ZEISS VisioGen

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    10% in Chatbot Software
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FeatureSalesCaptain4.7LiveAgent5.0Engati4.9Tidio5.0Smith.ai5.0Yatter AI5.0NextLevel.AI5.0Happyfox4.3
All features (14 features)
AI & Machine Learning Capabilities
Analytics and Reporting
Compliance and Privacy
Customizable Templates
Easy Integration
Fallback Mechanisms
Multi-Channel Support
Multilingual Support
Natural Language Processing (NLP)
Personalization
Rich Media Support
Scalability
Security and Privacy
AI Features
Total supportedout of 14 features6/1414/148/149/148/146/149/149/14
Full supportNot supported
Feature scores: supported = 1, not supported = 0

What the matrix tells you

Which Chatbot Software products lead on features, and where the rest fall short.

Feature-count leaders

2 products tie at 14 of 14 features supported - choose on price and category fit, not breadth.

  • LiveAgent14 / 14
  • OMYBOX14 / 14
  • Botpress13 / 14
  • Wabo.ai13 / 14
  • ID Cloud Contact Center Software13 / 14

Most features (6-10)

Solid all-rounders just behind the leaders - strong picks if a top choice does not fit your budget or stack.

  • Build Chatbot10 / 14
  • Tidio9 / 14
  • NextLevel.AI9 / 14
  • Happyfox9 / 14
  • BotStar9 / 14

Watch-outs - missing table stakes

These products support the fewest features - confirm they cover your must-haves before shortlisting.

  • Todook4 / 14
  • Podium5 / 14
  • IAdvize6 / 14
  • Tars6 / 14
  • Yatter AI6 / 14

Related Feature Matrices

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