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Best Chatbot Software

Searching for the best chatbot software to automate conversations and enhance customer engagement? On Goodfirms, browse a curated list of top chatbot tools and software solutions tailored for startups, enterprises, and growing brands. Compare leading chatbot platforms based on features, pricing, integrations, deployment options, and verified user reviews. Whether you need a chatbot tool for customer service, retail automation, or business support, we help you evaluate trusted solutions with confidence. Use filters to find the right chatbot software aligned with your industry, budget, and scalability needs - all in one place.

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Rankings updated: May 21, 2026
152 Software

Here are the Best Chatbot Software & Tools

  • SalesCaptain

    4.7145 ReviewsVerified

    SalesCaptain is an AI-powered customer engagement platform that helps businesses streamline communication, capture leads, and deliver 24/7 support. By unifying phone calls, SMS, emails, web chat, and social media into one shared ... read more about SalesCaptain

    SalesCaptain Reviews

    Great for managing customer communication with automation and AIreviewed by: thomas watson
    Entry Level Price
    $0 Per Month
    Free Trial
    30 Days
    Pricing Type
    Per User
    25% in Chatbot Software
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  • LiveAgent

    5.020 ReviewsVerified

    LiveAgent is a comprehensive help desk and live chat software that streamlines all your customer interactions into an integrated, hybrid ticketing system where everything is easily accessible and manageable. LiveAgent harnesses the ... read more about LiveAgent

    LiveAgent Reviews

    LiveAgent is very reliable, and I never had any bad experience with them, especially when it comes to customer service.reviewed by: Jeroen van Gils, Founder & CEO at LiFi.co
    Entry Level Price
    $15 Per Month
    Free Trial
    30 Days
    Pricing Type
    Per User
    5% in Chatbot Software
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  • Engati

    4.916 ReviewsVerified

    The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 ... read more about Engati

    Engati Reviews

    The best low-code enterprise-grade integrated chatbot and live chat platformreviewed by: Jagdish Parmar
    Entry Level Price
    $1 Per Day
    Free Trial
    7 Days
    Pricing Type
    Flat Rate
    50% in Chatbot Software
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  • CoSupport AI

    5.09 ReviewsVerified

    CoSupport Customer is a fully autonomous AI system that handles customer service interactions across any communication channel. Real-time, accurate responses to up to 100% of routine customer queries without human intervention. CoSupport ... read more about CoSupport AI

    CoSupport AI Reviews

    Enhancing the User Journey with CoSupport AIreviewed by: Yegor Shustik, Product and project manager at Digital Original
    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    20% in Chatbot Software
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  • Tidio

    5.03 ReviewsVerified

    Tidio makes advanced customer support automation accessible to businesses of any size—without the usual technical barriers. It merges live chat, help desk, issue ticketing, chatbot automation, and AI agents into one cohesive ... read more about Tidio

    Tidio Reviews

    Tidio is a multifunctional customer experience solution with live chat and chatbot functions that enable to actively generate more leads and sales.reviewed by: Halle Stone, Operations Manager
    Entry Level Price
    $0 Per Month
    Free Trial
    7 Days
    Pricing Type
    Flat Rate
    10% in Chatbot Software
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  • Smith.ai

    5.03 ReviewsVerified

    Smith.ai Live Website Chat is the fastest & friendliest way to capture, screen & convert website leads 24/7. Our Live Chat agents answer questions, screen leads & schedule appointments. Pay for relevant ... read more about Smith.ai

    Smith.ai Reviews

    Smith.AI is an excellent service for interacting with clientsreviewed by: Sara M. Kelley, Esq.
    Entry Level Price
    Contact vendor
    Free Trial
    14 Days
    Pricing Type
    Usage Based
    50% in Chatbot Software
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  • Yatter AI

    5.03 ReviewsVerified

    Yatter AI, the next-generation AI chatbot for WhatsApp and Telegram, powered by the most advanced AI technologies. Combining the strengths of ChatGPT, Yatter AI is designed to deliver intelligent, responsive, and engaging ... read more about Yatter AI

    Yatter AI Reviews

    My Experience with Yatter: Simple and Smart Communicationreviewed by: Aman Kumar
    Entry Level Price
    Contact vendor
    Free Trial
    30 Days
    Pricing Type
    Flat Rate
    5% in Chatbot Software
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  • NextLevel.AI

    5.03 ReviewsVerified

    NextLevel.AI is a set of human-like, fully adaptable AI voice agents that optimize workflows, enhance customer experiences, and deliver deep, actionable insights. Whether for enterprises, startups, or small businesses, this powerful solution ... read more about NextLevel.AI

    NextLevel.AI Reviews

    The NextLevel. ai team has successfully developed the first advanced prototype of our Stylist AI agent in under a week.reviewed by: David
    Entry Level Price
    Contact vendor
    Free Trial
    30 Days
    Pricing Type
    Usage Based
    5% in Chatbot Software
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  • Happyfox

    4.33 ReviewsVerified

    Meet HappyFox, a practical help desk, and customer support software solution. All-in-one help desk ticketing system that provides faster and better support for your customer services. Reduce chaos and bring order to ... read more about Happyfox

    Happyfox Reviews

    Happyfox is a practical help desk and customer service software that helps to track and manage all customer support requests across multiple channels.reviewed by: Bailey Romero
    Entry Level Price
    $29 Per Month
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    10% in Chatbot Software
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  • BotStar

    4.03 ReviewsVerified

    We are a leading company in this industry - BotStar. Our main products are Chatbot and Live Chat, which are online chatbot platforms that let businesses design, develop and train chatbots visually ... read more about BotStar

    BotStar Reviews

    Impressive chatbot platform for those who are new or not tech-savvyreviewed by: Erica Lopez
    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    33% in Chatbot Software
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  • Velaro

    5.02 Reviews

    Velaro is the leading provider of live chat software built to support the unique needs of enterprise customers. Only Velaro offers Live Chat Performance Management – a suite of actionable analytics and ... read more about Velaro

    Velaro Reviews

    Velaro Features Reviewreviewed by: Daniyal Rasheed, Digital Marketing Specialist at Kector Technologies.
    Entry Level Price
    Contact vendor
    Free Trial
    Available
    Pricing Type
    Flat Rate
    50% in Chatbot Software
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  • PingNow AI Agents

    5.02 Reviews

    PingNow.ai is a revolutionary platform designed to help businesses create intelligent AI agents with ease. Whether it's handling website inquiries, managing WhatsApp conversations, or providing voice support, our solution adapts to your ... read more about PingNow AI Agents

    PingNow AI Agents Reviews

    For a new business it gets me an 24/7 available chatbot powerd by AI affordabilyreviewed by: Saleesh Sivadas (splash), Owner at Transtech syatems
    Entry Level Price
    $0 Per User
    Free Trial
    More than 30 days
    Pricing Type
    Usage Based
    50% in Chatbot Software
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  • Birdeye

    3.02 Reviews

    Convert your website visitors into customers. Answer visitor questions and close more deals with webchat, designed for businesses of all sizes. Respond to website visitors right from your mobile phone. Personalize messages ... read more about Birdeye

    Birdeye Reviews

    Birdeye is the highest-rated reputation and customer experience platform useful for local businesses and brands. reviewed by: Ryan Trivett
    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    10% in Chatbot Software
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  • Freshchat

    5.01 Review

    Freshchat is a modern messaging software built for teams who want to ace customer conversations — marketing, sales, or support.Engage proactively with visitors who are dropping off or are closer to making ... read more about Freshchat

    Freshchat Review

    Freshchat is a modern live chat software that delivers effortless customer service for the digital-first customer.reviewed by: Marcus Stone
    Entry Level Price
    $17.94 Per Month
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    50% in Chatbot Software
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  • giosg

    5.01 Review

    With giosg, you make quick and personalized service a part of your customer's online journey. Use your team's expertise and upselling skills to deliver a complete buying experience. Just like they would ... read more about giosg

    giosg Review

    Giosg is a reliable AI-Powered live chat for SMEs that offers capabilities to serve the customer efficiently, and boost sales.reviewed by: Paisley Ball
    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    25% in Chatbot Software
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  • Rocket.Chat

    5.01 Review

    Talk to visitors and customers in one place, regardless of how they connect with you. Rocket.Chat provides one team inbox for all client communication, enabling companies to support customers on their favorite ... read more about Rocket.Chat

    Rocket.Chat Review

    Rocket.Chat is a customizable modern team chat and collaboration platform that enables teams to collaborate seamlessly.reviewed by: Joan Young
    Entry Level Price
    $4 Per Month
    Free Trial
    30 Days
    Pricing Type
    Flat Rate
    10% in Chatbot Software
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  • REVE Chat

    5.01 Review

    REVE Chat is a multi channel live chat platform to provide real time sales and support assistance with AI powered chatbots. With automated live chat platform, you can qualify visitors into leads ... read more about REVE Chat

    REVE Chat Review

    REVE Chat is an all-in-one live chat and customer engagement platform that is envisioned to help businesses for more online sales.reviewed by: Karen Williamson
    Entry Level Price
    $13.5 Per Month
    Free Trial
    14 Days
    Pricing Type
    Per User
    33% in Chatbot Software
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  • LiveHelpNow

    5.01 Review

    The mission of LiveHelpNow is to enable companies of all sizes to facilitate meaningful customer service interactions. We provide a complete customer service software suite that brings personal attention, timely responses and ... read more about LiveHelpNow

    LiveHelpNow Review

    LiveHelpNow is an omnichannel help desk software solution that provides customer support which is suitable for large and small businesses.reviewed by: Denton Neel
    Entry Level Price
    $21 Per Month
    Free Trial
    30 Days
    Pricing Type
    Flat Rate
    33% in Chatbot Software
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  • Podium

    5.01 Review

    Podium Webchat helps you connect with customers visiting your website in a whole new way. Stop making your customers stay at their computers to talk to your business. Webchat makes the conversation ... read more about Podium

    Podium Review

    Podium is a webchat that allows us to contact and chat with customers in real-time which is helpful for our business to stand out online. reviewed by: Marlon Stokes
    Entry Level Price
    $289 Per Month
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    5% in Chatbot Software
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  • Tars

    5.01 Review

    On a Chatbot or Conversational Landing Page, visitors are greeted with an automated chatbot that starts a more human-like conversation on text, gives them only the relevant information about your product/service, and ... read more about Tars

    Tars Review

    Tars is an up-and-coming application that helps marketing and customer support teams automate their customer service interaction.reviewed by: Jeffrey Moreno
    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    33% in Chatbot Software
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  • Userlike

    5.01 Review

    AI is here to stay. Optimize costs and increase service efficiency with our no-code automation and chatbot features. Now also available with GPT-4 integration. The prime time to engage customers is when ... read more about Userlike

    Userlike Review

    Userlike is the leading software for live chat software that offers professional chat software for websites.reviewed by: Luna Carpenter
    Entry Level Price
    $90 Per Month
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    15% in Chatbot Software
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  • IAdvize

    5.01 Review

    Deliver a rich and human messaging experience on your website or your mobile app. Assist your visitors across the whole customer journey using chatbots, agents or experts within a single conversation thread. ... read more about IAdvize

    IAdvize Review

    IAdvize is a conversational platform that allows you to connect visitors or customers in need of advice with experts via real-time messaging.reviewed by: Stewart Hanson
    Entry Level Price
    $850 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    25% in Chatbot Software
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  • Verloop.io

    5.01 Review

    Verloop is a team of young, highly motivated professionals who are on a mission to make conversations with businesses more personal and 24x7. We help B2C businesses automate their conversations with customers ... read more about Verloop.io

    Verloop.io Review

    Verloop is the world’s leading customer support automation that helps businesses deliver delightful support experiences to their customers.reviewed by: Nila Chahal
    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Chatbot Software
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  • ManyChat

    5.01 Review

    ManyChat empowers businesses to create Facebook Messenger bots for marketing, sales, and support, helping to grow ROI and revenue. We power more than 400,000 businesses all over the world to have 1B+ ... read more about ManyChat

    ManyChat Review

    #1 chat marketing software reviewed by: Amberlea Henriques, Brand Ambassador at AD Social
    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    33% in Chatbot Software
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  • BotUp

    5.01 Review

    BotUp by 500apps is a chatbot builder software that helps build chatbots for your business on Facebook, Slack, WhatsApp, and more. With seamless engagement, build long-lasting relationships with users around the globe ... read more about BotUp

    BotUp Review

    Ideal technique for developing a no code robust chat-bot in minutes!reviewed by: Biden Smith
    Entry Level Price
    $14.99 Per Month
    Free Trial
    14 Days
    Pricing Type
    Per User
    40% in Chatbot Software
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  • Build Chatbot

    5.01 Review

    Build Chatbot is an innovative no-code chatbot that effortlessly extracts data from diverse formats, including audio and video, using it to auto-train bots for precise responses. Seamlessly integrate with Slack and Zapier ... read more about Build Chatbot

    Build Chatbot Review

    Very easy to setup and create a personalized chatbotreviewed by: Bala
    Entry Level Price
    $17.94 Per Month
    Free Trial
    Available
    Pricing Type
    Flat Rate
    50% in Chatbot Software
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  • OMYBOX

    5.01 Review

    Fonctionnalités principales * Assistant IA entraîné automatiquement sur votre site web * Réponses automatiques 24/7 aux visiteurs * Capture et qualification intelligente des leads * Détection des prospects les plus chauds * ... read more about OMYBOX

    OMYBOX Review

    We were looking for an AI chatbot solution capable of improving lead generation, automating customerreviewed by: Création Sites Web, Owner at Creation Site Web
    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Chatbot Software
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  • Otter

    4.51 Review

    Generate rich notes for meetings, interviews, lectures, and other important voice conversations with Otter, your AI-powered assistant. Transcribe audio instantly. Capture and find what you need, fast. Jump from a summary keyword ... read more about Otter

    Otter Review

    Highly Recommend it for accurate transcription.reviewed by: Stephen Gagnon, Founder at CodeWeb
    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    25% in Chatbot Software
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  • Comm100

    4.01 Review

    Comm100 AI Agent is a conversational support solution designed to handle routine customer inquiries quickly, accurately, and at scale while keeping humans in control when it matters. It engages customers in natural, ... read more about Comm100

    Comm100 Review

    Reliable AI-Powered Customer Support Solution for E-commercereviewed by: Mohasin Reza, Founder & E-commerce Manager at Shoppurora
    Entry Level Price
    $31 Per Month
    Free Trial
    Available
    Pricing Type
    Per User
    100% in Chatbot Software
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  • Wabo.ai

    4.01 Review

    Wabo.ai features a powerful, no-code chatbot builder designed to help businesses deliver personalized and automated conversations on WhatsApp. Using a simple drag-and-drop interface, users can create intelligent bot flows that collect information, ... read more about Wabo.ai

    Wabo.ai Review

    A Smart Shift in Customer Engagementreviewed by: Bhumi Guha
    Entry Level Price
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    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Chatbot Software
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  • Inbenta

    Inbenta is an AI-powered intelligent search platform that makes it easy for their consumers and potential clients to find the information they seek without having to contact customer support. The solution helps ... read more about Inbenta

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Chatbot Software
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  • Infobip

    Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. We help our clients and partners overcome ... read more about Infobip

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    15% in Chatbot Software
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  • Dashly

    Dashly is a customer communication platform for your SaaS business. It helps acquire customers with data collecting forms, nurture them with personalized automated messages and manage (segment) the leads to return the ... read more about Dashly

    Entry Level Price
    $31.2 Per Month
    Free Trial
    7 Days
    Pricing Type
    Flat Rate
    20% in Chatbot Software
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  • Whisbi

    Founded in 2008, Whisbi is a global provider of mobile-first conversational sales & marketing platform combining live video, chat, voice and chatbot. Our solution is solving digital transformation challenges for enterprises and ... read more about Whisbi

    Entry Level Price
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    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    33% in Chatbot Software
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  • Huggy

    Turn your visitors into customers. You can sell more everyday. With Huggy Chat on your website, blog or landing page, conversations gain agility, giving your customer a chance to feel valued and ... read more about Huggy

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    66% in Chatbot Software
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