Customer engagement powered by AI

5.0 3 Reviews
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Claimed Profile Live Website Chat is the fastest & friendliest way to capture, screen & convert website leads 24/7. Our Live Chat agents answer questions, screen leads & schedule appointments. Pay for relevant chats only, never spam or sales chats. Easy setup on all website platforms. Instant chat transcripts sent via email & CRM. Live Chat is the most effective & affordable way to capture leads & grow your business!
United States
12 Industries
2 Languages

Screenshot & Video



  • Proprietary
  • Cloud Hosted
  • Web-based


  • Email
  • Chat
  • Phone
  • 24x7 Support


  • Documentation

Knowledge Base Core Features

Live Chat

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • File Transfers
  • Geo Targeting
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption
  • Visitor Tracking


  • AI & Machine Learning Capabilities
  • Analytics and Reporting
  • Compliance and Privacy
  • Customizable Templates
  • Easy Integration
  • Multi-Channel Support
  • Multilingual Support
  • Personalization Pricing

Pricing Type

  • Usage Based

Preferred Currency

  • USD ($)

Free Version

  • No

Payment Frequency

  • Monthly Payment

Pricing Description

$140/month for 20 chats/month

- 1 free CRM integration
- 2 custom programming hours
Vendor pricing page
  • 14 Days Trial
    (Credit card required) Reviews

5.0 3 Reviews
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Amanda Rhew

Helped Streamline Our Firm

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary has been fantastic with assisting with new and current clients. Our firm has been able to streamline many of our practices and grow due to's assistance with lead management. The best part of is the fact that our clients can reach someone 24/7 via chat or phone. This has increased our clients' satisfaction with our firm and services. Our front office staff has more time to complete other tasks without having to worry about the phone calls, voicemails, or chats being missed. This makes our firm more productive.
Software Response

Thank you for your review, Amanda! We're more than happy to help your front office staff focus on completing other tasks while we're responding promptly to your leads and clients!

Posted on Mar 09, 2021
Sara M. Kelley, Esq.

Smith.AI is an excellent service for interacting with clients

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

We use them for call answering, intake, scheduling, and taking payments over the phone. Their staff is professional and responsive.
Software Response

Thank you, Sara! We're happy to respond to your leads and clients by scheduling appointments, conducting intake, and taking payments on behalf of your business.

Posted on Nov 06, 2020
Kyle Pierce

Great customer service!

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Prompt support and easy setup. I changed my scripts multiple times to get it right, and each time Smith was super helpful and accomidating.

Software Response

Thank you very much for your kind words, Kyle! We're always happy to help ensure your scripts produce actionable data for your business!

Posted on Sep 28, 2020