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Customer engagement powered by AI

Smith.ai Live Website Chat is the fastest & friendliest way to capture, screen & convert website leads 24/7. Our Live Chat agents answer questions, screen leads & schedule appointments. Pay for relevant chats only, never spam or sales chats. Easy setup on all website platforms. Instant chat transcripts sent via email & CRM. Smith.ai Live Chat is the most effective & affordable way to capture leads & grow your business!
Smith.ai
2015
United States
  • Accounting
  • Airlines-aviation
  • Apparel-fashion
  • Architecture-planning
  • Automotive
  • Banking
  • Commercial-real-estate
  • Computer-software
  • Consumer-goods
  • Consumer-services
  • Law-practice
  • Legal-services
12 Industries
  • English
  • Spanish
2 Languages
Industries
  • Accounting
  • Airlines-aviation
  • Apparel-fashion
  • Architecture-planning
  • Automotive
  • Banking
  • Commercial-real-estate
  • Computer-software
  • Consumer-goods
  • Consumer-services
  • Law-practice
  • Legal-services
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
Support
  • Email
  • Chat
  • Phone
  • 24x7 Support
Training
  • Documentation
Knowledge Base

Smith.ai Core Features

Focus of Live Chat Feature
  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • File Transfers
  • Geo Targeting
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption
  • Visitor Tracking
Focus of Chatbot Feature
  • AI & Machine Learning Capabilities
  • Analytics and Reporting
  • Compliance and Privacy
  • Customizable Templates
  • Easy Integration
  • Multi-Channel Support
  • Multilingual Support
  • Personalization

Smith.ai Pricing

Pricing Type
  • Usage Based
Preferred Currency
  • USD ($)
Free Version
  • No
Free Trial
  • 14 Days Trial
    (Credit card required)
Payment Frequency
  • Monthly Payment
Pricing Description
$140/month for 20 chats/month

Includes:
- 1 free CRM integration
- 2 custom programming hours
Vendor pricing page

Smith.ai Reviews

3
Total Reviews
5.0/5
Overall Rating
0
Recent Reviews

What Users Say

Helped Streamline Our Firm
Amanda Rhew
Amanda Rhew
Smith.AI is an excellent service for interacting with clients
Sara M. Kelley, Esq.
Sara M. Kelley, Esq.
Great customer service!
Kyle Pierce
Kyle Pierce , Founding Attorney at The Law Offices of Kyle D. Pierce

Smith.ai Reviews

5.0 3 Reviews
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  • Most Recent
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Write a Review
Amanda Rhew

Helped Streamline Our Firm

Smith.ai has been fantastic with assisting with new and current clients. Our firm has been able to streamline many of our practices and grow due to Smith.ai's assistance with lead management. The best part of Smith.ai is the fact that our clients can reach someone 24/7 via chat or phone. This has increased our clients' satisfaction with our firm and services. Our front office staff has more time to complete other tasks without having to worry about the phone calls, voicemails, or chats being missed. This makes our firm more productive.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Software Response
Smith.ai
Smith.ai

Thank you for your review, Amanda! We're more than happy to help your front office staff focus on completing other tasks while we're responding promptly to your leads and clients!

Posted on Mar 09, 2021
Sara M. Kelley, Esq.

Smith.AI is an excellent service for interacting with clients

We use them for call answering, intake, scheduling, and taking payments over the phone. Their staff is professional and responsive.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Software Response
Smith.ai
Smith.ai

Thank you, Sara! We're happy to respond to your leads and clients by scheduling appointments, conducting intake, and taking payments on behalf of your business.

Posted on Nov 06, 2020
Kyle Pierce

Great customer service!

Prompt support and easy setup. I changed my scripts multiple times to get it right, and each time Smith was super helpful and accomidating.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Software Response
Smith.ai
Smith.ai

Thank you very much for your kind words, Kyle! We're always happy to help ensure your scripts produce actionable data for your business!

Posted on Sep 28, 2020

Smith.ai Integration