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Best Chatbot Software

Searching for the best chatbot software to automate conversations and enhance customer engagement? On Goodfirms, browse a curated list of top chatbot tools and software solutions tailored for startups, enterprises, and growing brands. Compare leading chatbot platforms based on features, pricing, integrations, deployment options, and verified user reviews. Whether you need a chatbot tool for customer service, retail automation, or business support, we help you evaluate trusted solutions with confidence. Use filters to find the right chatbot software aligned with your industry, budget, and scalability needs - all in one place.

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Rankings updated: Sep 7, 2026
175 Software

Here are the Best Chatbot Software & Tools

  • Huggy

    Turn your visitors into customers. You can sell more everyday. With Huggy Chat on your website, blog or landing page, conversations gain agility, giving your customer a chance to feel valued and breaking key sales objections.

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    66% in Chatbot Software
    Visit website

  • Leadoo

    Our marketing team had a long thought about what to say here. They came up with something we couldn’t publish, so we’re saying this instead: We’re a mix of curious marketers, lovable geeks, and super sidekicks. Our common nominators are an endless stash of will-do attitude and heartwarming kindness.

    Entry Level Price
    $910.27 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    66% in Chatbot Software
    Visit website

  • TileDesk

    Tiledesk is a Free and Open Source Live Chat with ChatBot. Build your own customer support with a multi-channel platform for Web, Android and iOS. It allows your agents to engage customers over websites and your Android and iPhone apps. That means you can build the best customer experience on the channels that your customers actually prefer. It creates a ... read more about TileDesk

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    50% in Chatbot Software
    Visit website

  • Rezolve.ai

    Autonomous Level 1 employee support delivered in seconds is the promise of Rezolve.ai. Leveraging the power of advanced AI, sophisticated process automation, intelligent algorithms and hundreds of prebuilt IT Helpdesk skills – Rezolve.ai platform is redefining and reimagining how employees get serviced. Upgrade your service desk's capabilities from just tracking, monitoring or managing to Auto-resolving! Rezolve.ai brings to bear the ... read more about Rezolve.ai

    Entry Level Price
    Contact vendor
    Free Trial
    15 Days
    Pricing Type
    Contact Vendor
    25% in Chatbot Software
    Visit website

  • Botsify

    Botsify firstly appeared in the year 2016, a pioneer chatbot platform with zero coding skills where a non-techie person can easily create a chatbot. The aim of Botsify is to provide a fully-managed chatbot that helps companies to optimize customer support, acquire qualified leads, promote products and elevate sales & revenue. Botsify makes it possible that humans and chatbots can ... read more about Botsify

    Entry Level Price
    $49 Per Month
    Free Trial
    30 Days
    Pricing Type
    Flat Rate
    35% in Chatbot Software
    Visit website

  • Customerly

    Your simple solution to creating genuine and lasting relationships with your customers. Use the easiest live chat software for you and your customers. Give them a way to contact you easily instead of leaving your website. Create an astonishing customer service experience seamlessly. Your simple solution to creating genuine and lasting relationships with your customers The perfect Live Chat fully ... read more about Customerly

    Entry Level Price
    $9 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    33% in Chatbot Software
    Visit website

  • Simplify360

    We are a digital customer engagement platform - Email, Chat, In-App chat, Social Media; full suite-social listening, analytics and insights capabilities. We also support new eco-systems such as reviews - mobile, locations, instant messengers - WhatsApp, Line, Viber, WeChat. Our USP is that the CX is native first that allows brands to unparalleled efficiency in managing their omni-channel needs. We ... read more about Simplify360

    Entry Level Price
    Contact vendor
    Free Trial
    30 Days
    Pricing Type
    Contact Vendor
    50% in Chatbot Software
    Visit website

  • Smartsupp

    Smartsupp seamlessly integrates live chat, email inbox and Facebook Messenger in one customer messaging platform. Customize the look of the chat to match your company colors. Add your personal photo to show customers there are real people behind your website. Know your customers better than you know yourself. Find complete visitor info in one place, in our web dashboard. See ... read more about Smartsupp

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    33% in Chatbot Software
    Visit website

  • Boost.ai

    Introducing the world’s most user-friendly no-code, no-fuss conversational AI platform. Powered by proprietary self-learning AI, and equipped with an enterprise-ready feature set, the boost.ai platform is the fastest, easiest and most scaleable way for enterprises to automate and streamline internal business processes and external customer interactions. Boost.ai utilizes deep learning and natural language processing (NLP) technologies with its proprietary automatic ... read more about Boost.ai

    Entry Level Price
    Contact vendor
    Free Trial
    Available
    Pricing Type
    Contact Vendor
    33% in Chatbot Software
    Visit website

  • Botco.ai

    Botco.ai is a conversational marketing platform that enables intelligent chat between businesses and their customers. The best conversations are more than words. Help your customers find what they want, when they want it. Listening is the key to every good conversation. Build and foster relationships to learn more about potential customers. Botco.ai easily handles conversations about your company and products. ... read more about Botco.ai

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    70% in Chatbot Software
    Visit website

  • Drift

    What does Drift do, We help companies engage in real-time, personalized conversations with the right customers at the right time, so they can build trust and accelerate revenue. And how does Drift do that, We’re living in a buyer-centric world, where companies need to connect with customers on their terms. Our Revenue Acceleration Platform helps them do just that. We ... read more about Drift

    Entry Level Price
    $2500 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    25% in Chatbot Software
    Visit website

  • NovelVox Infibot

    Never leave your customer waiting again. Deliver automated, accurate, and human-like experience with InfiBot, an AI-powered conversation enhancement solution that brings automation and self-service capabilities within the contact center. It leverages AI and ML to predict customers’ intent to have a contextual conversation and allows contact centers can gather, analyze, and act on the customer’s preferences. Chatbots and Voice bots ... read more about NovelVox Infibot

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Chatbot Software
    Visit website

  • ID Cloud Contact Center Software

    ID Cloud is an AI-powered omnichannel contact center platform by Teckinfo Solutions, built to modernize customer engagement with speed, intelligence, and security. It unifies voice, email, chat, WhatsApp, social media, and video into a single. With advanced CTI, ACD, WebRTC voice, and secure RTP, it ensures reliable communication. AI-driven features like agent assist, chatbots, voicebots, auto email responder, transcription, sentiment ... read more about ID Cloud Contact Center Software

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    0% in Chatbot Software
    Visit website

  • Todook

    The WhatsApp AI chatbot enables businesses to engage with their customers on a whole new level. It can handle a wide range of queries, from providing product information and answering frequently asked questions to offering personalized recommendations based on customer preferences. This not only saves time for businesses but also ensures prompt and accurate responses for customers.

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Usage Based
    100% in Chatbot Software
    Visit website

  • Chatere

    Chatere aims to refine the support services to perfection with minimal human intervention. Our AI-powered chatbot can be trained and programmed to match your requirements and integrate seamlessly into your ecosystem. Chatere helps you engage and nurture visitors using human-like conversation at every point to amplify leads.

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Chatbot Software
    Visit website

  • neuroflash

    neuroflash uses multilingual modern language models (auto-regressive language transformers; GPT-3) to generate texts. These enormously large language models are trained with content from the web (over 1 billion texts), books or even film transcripts. These text corpora are fed into neural networks (Deep Learning models) that are able to recognise statistical patterns in texts. This makes it possible, for example, ... read more about neuroflash

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    25% in Chatbot Software
    Visit website

  • Kore.ai

    At Kore.ai, we're rewriting the rules of AI to reshape how we experience the world. Our journey began in the early 2010s when Raj, our visionary CEO, saw a transformative opportunity in the rise of messaging apps and enterprise platforms. With a passion for automating and enhancing human-machine interactions, Raj and his team set out to create the world's leading ... read more about Kore.ai

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    25% in Chatbot Software
    Visit website

  • Easy-Peasy.AI

    Convert text into clear, natural sounding speech across 40+ languages. Accurately transcribe audio files into text through AI-powered automation. Create stunning images and art with AI Create articles, social media posts, emails, and more with our 200+ tools.

    Entry Level Price
    $4.99 Per Month
    Free Trial
    Available
    Pricing Type
    Flat Rate
    20% in Chatbot Software
    Visit website

  • SmatBot

    At SmatBot, we stand at the forefront of the conversational AI-powered chatbot industry, serving a vast community of over 2000+ users. Our commitment to excellence is reflected in a versatile, coding-free chatbot platform that excels in various functionalities such as lead capture, appointment scheduling, FAQ support, and many more. We specialize in crafting custom chatbot solutions tailored to diverse industries, ... read more about SmatBot

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    50% in Chatbot Software
    Visit website

  • Chatbase

    Add your data sources, train the AI, customize it to your liking, and add it to your website. Connect your data sources, upload files, or add a website for crawling, and Chatbase will use all of that data to train your chatbot. Make your chatbot look like it's part of your website with custom colors and logos and make it ... read more about Chatbase

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    100% in Chatbot Software
    Visit website

  • Landbot

    Landbot helps Sales, Marketing, Operations, and Customer Service teams triple their efficiency and cut operating costs by 30% or more. Whether it's for WhatsApp, Web, or Messenger, anyone can create automated chatbot flows to better engage customers and increase conversion rates. Your bots do the manual work, so you don't have to. Save time for your teams and cut operating ... read more about Landbot

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    100% in Chatbot Software
    Visit website

  • Denser

    Custom ChatGPT for your website: Enhance customer support, boost lead generation, and skyrocket conversions! Build intelligent AI search & chat systems over hundreds of thousands web pages. Offer document and text segment search results in conjunction with AI responses. Deliver precise answers and cite source documents, significantly minimizing hallucinations. Offer document and text segment search results in conjunction with AI ... read more about Denser

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    100% in Chatbot Software
    Visit website

  • Serviceform

    Respond to your website visitors immediately and test as many website conversion ideas as you want with minimal resources. Serviceform chatbots help web visitors navigate your website, answer customer questions, process payment, and book meetings when interest is highest. On average, we help high-traffic websites increase their website conversion rate by 17-40%. Many of our customers are getting 100+ new ... read more about Serviceform

    Entry Level Price
    $49 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Chatbot Software
    Visit website

  • Formilla

    Formilla.com is a leading provider of customer messaging software for sales, marketing, and support. Over 12,000 companies worldwide use our software for lead generation, marketing automation, and to improve customer support using a combination of Live Chat, Email, and In-app messaging tools in one powerful platform.

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    100% in Chatbot Software
    Visit website

  • Hello24.ai

    Specialties in WhatsApp Chat, Shopify, Customer support, Automated WhatsApp campaign, Automated notifications for better UX, Shopify , Woocommerce, Whatsapp Business API, WhatsApp API, WhatsApp marketing, WhatsApp Shop, Shopify WhatsApp plugin, Woocommerce plugin, WhatsApp Commerce, WhatsApp Chatbot, WhatsApp automation, Ecommerce, conversational commerce, DTC brands, and Online shop

    Entry Level Price
    $40 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Chatbot Software
    Visit website

  • eBanqo

    eBanqo is an omnichannel customer engagement platform that helps businesses to automate customer support, provide live chat, and offer their services on web chat and messaging apps that customers already use, reducing your support team’s workload and enabling customers to enjoy business services from multiple platforms. Be reachable always; Provide instant responses to inquiries, speed up resolution time, automate services ... read more about eBanqo

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    33% in Chatbot Software
    Visit website

  • Simplifica chatbot

    Simplifica+ is your B2B self-service platform to elevate the customer experience. With 480 thousand users, it is connected to more than 60 ERPs and 120 financial institutions. Last year, it accelerated more than R$12 billion in transactions, and generated savings of 1 million operational hours for its customers. Prevent customers from being dissatisfied because they are not served quickly through ... read more about Simplifica chatbot

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Chatbot Software
    Visit website

  • iNextLabs

    Embark on a transformative journey with our state-of-the-art Generative AI technology. Revolutionize your business-customer interactions across various domains, from sales and customer support to recruiting, employee engagement, patient management, and feedback processes. Our innovative Generative AI solutions redefine the landscape, ushering in a new era of unparalleled customer experiences.

    Entry Level Price
    Contact vendor
    Free Trial
    Available
    Pricing Type
    Contact Vendor
    50% in Chatbot Software
    Visit website

  • LoyJoy

    LoyJoy's no-code approach cuts project times in half – or less. Just drag and drop BPMN process modules to create beautiful chat-based experiences. A business-specific generative AI delivers natural language responses to customer queries and seamlessly triggers the corresponding processes. Add human agents live or asynchronously anytime. The chat integrates seamlessly with your website, app, and social media channels, including ... read more about LoyJoy

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Chatbot Software
    Visit website

  • riyo.ai

    Connect: Unleash the Power of Real-time Engagement • Forms: Gather info from site visitors via customizable forms, creating leads for growth. • Live Chat: Connect effortlessly with your audience, offering instant support and building rapport. • AI-Powered : Personalized customer assistance and automated interactions. Analyze: Get Insights and Enhance Your Strategy • Heatmaps: See user interactions and optimize for engagement. ... read more about riyo.ai

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Chatbot Software
    Visit website

  • Enquirybot

    Enquirybot is an intelligent chatbot that automatically chats with your website visitors to generate more sales enquiries. Enquirybot automatically greets your website visitors engaging them in conversation instead waiting & hoping they might contact you. Cut down on multiple follow ups. Collect all the details you need, first time in one friendly, automated conversation. Our skilled team of bot builders ... read more about Enquirybot

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Chatbot Software
    Visit website

  • SmartBots AI

    The SmartBots Studio is a user-friendly conversational AI platform that provides you with everything you need to build and maintain chat and voice AI Agents, without having to write a single line of code. Using SmartBots, you can use top LLMs of your choice, customize them with data using techniques such as fine-tuning and Retrieval Augmented Generation (RAG), and build ... read more about SmartBots AI

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    33% in Chatbot Software
    Visit website

  • Leadster

    Capture more qualified leads and boost the results of your marketing campaigns. Conversational Marketing Platform to Triple your Lead Generation. Contact forms no longer attract visitor attention. Find the best leads on your website through an interactive and humanized conversation 24 hours a day without the need for human assistance. Don't wait for your visitor to get in touch, approach ... read more about Leadster

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    50% in Chatbot Software
    Visit website

  • ZipChat AI

    Zipchat.ai leverages the power of enriched GPT-4 algorithms, functioning as your proactive digital sales representative. It’s not just a chatbot; it’s like a team of sales assistants understanding what your visitors really need and selling them. Fully autopilot yet extraordinarily agile, Zipchat offers features like pro-active chat, product suggestions, detailed product information, and real-time order tracking. Committed to increase conversion ... read more about ZipChat AI

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Chatbot Software
    Visit website

  • Hyversa

    Our Offerings: - Live Chat Support: Engage with customers in real-time, providing instant solutions and building stronger relationships. - AI-Powered Chatbots: Utilize smart technology to offer 24/7 support, efficiently answering inquiries by accessing an extensive database of help articles. - Interactive FAQs: Help customers help themselves with dynamic and searchable FAQ sections, reducing support tickets while enhancing user experience. - ... read more about Hyversa

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    50% in Chatbot Software
    Visit website

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FeatureSalesCaptain4.7LiveAgent5.0Engati4.9Tidio5.0Smith.ai5.0Yatter AI5.0NextLevel.AI5.0Happyfox4.3
All features (14 features)
AI & Machine Learning Capabilities
Analytics and Reporting
Compliance and Privacy
Customizable Templates
Easy Integration
Fallback Mechanisms
Multi-Channel Support
Multilingual Support
Natural Language Processing (NLP)
Personalization
Rich Media Support
Scalability
Security and Privacy
AI Features
Total supportedout of 14 features6/1414/148/149/148/146/149/149/14
Full supportNot supported
Feature scores: supported = 1, not supported = 0

What the matrix tells you

Which Chatbot Software products lead on features, and where the rest fall short.

Feature-count leaders

2 products tie at 14 of 14 features supported - choose on price and category fit, not breadth.

  • LiveAgent14 / 14
  • OMYBOX14 / 14
  • Botpress13 / 14
  • Wabo.ai13 / 14
  • ID Cloud Contact Center Software13 / 14

Most features (6-10)

Solid all-rounders just behind the leaders - strong picks if a top choice does not fit your budget or stack.

  • Build Chatbot10 / 14
  • Tidio9 / 14
  • NextLevel.AI9 / 14
  • Happyfox9 / 14
  • BotStar9 / 14

Watch-outs - missing table stakes

These products support the fewest features - confirm they cover your must-haves before shortlisting.

  • Todook4 / 14
  • Podium5 / 14
  • IAdvize6 / 14
  • Tars6 / 14
  • Yatter AI6 / 14

Related Feature Matrices

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