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Best Chatbot Software

Searching for the best chatbot software to automate conversations and enhance customer engagement? On Goodfirms, browse a curated list of top chatbot tools and software solutions tailored for startups, enterprises, and growing brands. Compare leading chatbot platforms based on features, pricing, integrations, deployment options, and verified user reviews. Whether you need a chatbot tool for customer service, retail automation, or business support, we help you evaluate trusted solutions with confidence. Use filters to find the right chatbot software aligned with your industry, budget, and scalability needs - all in one place.

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Rankings updated: Sep 23, 2026
183 Software

Here are the Best Chatbot Software & Tools

  • Social Intents

    Get the best of both worlds with hybrid AI chatbots that escalate to your team when needed so you can reduce customer service costs, improve team efficiency, and keep customers happy. Easily trained, and endlessly flexible, you can now leverage AI chatbots in your business to see real cost savings and sales improvement. Talk to your customers from Microsoft Teams, ... read more about Social Intents

    Entry Level Price
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    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    33% in Chatbot Software
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  • Forethought

    Forethought is a leading generative AI company providing customer service automation that helps support teams maximize efficiency and productivity. Forethought’s products enable seamless customer experiences by infusing generative AI, powered by Large Language Models (LLMs), at each stage of the customer support journey: resolving common cases instantly, predicting and prioritizing cases, and assisting agents with relevant knowledge—all from one platform. ... read more about Forethought

    Entry Level Price
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    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Chatbot Software
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  • DontGo

    DontGo's patented technology reinvents Chat by utilizing AI to solve how companies convert their web visitors into customers and turn web impressions into revenue by greatly enhancing customer interaction and satisfaction. Utilizing Artificial Intelligence and Exit Intent Technology, the DontGo chatbot learns how your customers search for information online and the bot appears when a visitor moves to exit your ... read more about DontGo

    Entry Level Price
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    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Chatbot Software
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  • Moveo.AI

    Our mission is to demystify AI, making it accessible and simple to use, empowering enterprises to leverage their data, scale their operations and elevate customer experiences. Collaborating with enterprises globally, such as Viva, Kaizen Gaming, Edenred, and Allianz, Moveo.AI has established a solid presence in the USA, Greece, and Brazil. With a global reach spanning over 20 languages, our platform ... read more about Moveo.AI

    Entry Level Price
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    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Chatbot Software
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  • Ada

    Ada is the world’s leading customer service automation company. Built for the digitally transforming enterprise, Ada’s AI-powered customer service automation platform helps companies effortlessly resolve their customer inquiries in any language or channel. Since 2016, Ada has powered more than 4 billion automated customer interactions for companies like Meta, Verizon, AirAsia, Yeti, and Square. Born in Toronto, Ada serves companies ... read more about Ada

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Chatbot Software
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  • LivePerson

    Specialties in Messaging, Automation, Bots & AI, Artificial Intelligence, Conversational AI, Customer experience, Customer Engagement, Voice Solutions, Success Services , Customer Care, Commerce, Natural Language Understanding, and Natural Language Processing. Accelerate your contact center transformation, supercharge agent productivity, and deliver more personalized customer experiences with the enterprise leader in digital customer conversations. Modern, asynchronous messaging has changed the way we ... read more about LivePerson

    Entry Level Price
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    Free Trial
    N/A
    Pricing Type
    Usage Based
    34% in Chatbot Software
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  • ChatBot

    ChatBot lets you create chatbots in minutes with diverse templates and automate key tasks right away. Easily drag-and-drop new elements to adapt any template to your needs. ChatBot is ready to work out of the box, while AI algorithms help you improve responses over time. Design smooth conversational experiences to build better relationships with your customers. Send dynamic responses that ... read more about ChatBot

    Entry Level Price
    $52 Per Month
    Free Trial
    Available
    Pricing Type
    Flat Rate
    33% in Chatbot Software
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  • Botsonic

    Botsonic acts as an always-on virtual campus guide, helping students navigate course options, registration processes, and campus resources, dramatically improving the student experience. AI agents powered by Botsonic provide patients with information on treatments, schedule appointments, and help with prescription management, thereby elevating patient care. Botsonic revolutionizes online shopping experiences by providing personalized product recommendations, handling transactions, and offering post-purchase ... read more about Botsonic

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    100% in Chatbot Software
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  • CommBox

    CommBox is redefining the way brands interact with their customers, by eliminating the old paradigm of live agent intervention for every customer engagement. Hundreds of the world’s leading brands today are delivering natural, conversational, and intuitive experiences to over 50 million consumers, as they drive new levels of efficiencies and power business growth.

    Entry Level Price
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    Free Trial
    N/A
    Pricing Type
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    34% in Chatbot Software
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  • Swift

    Swift Technology is an eCommerce and software solutions company based in Palestine. We offer innovative and customized solutions for online businesses, such as web design and development, Mobile Applications, Digital Marketing, e-commerce platforms, chatbots, and more. We have a team of experts who are passionate about technology and creativity. Our Smart System Is The Most Powerful Marketing Tool For Facebook. ... read more about Swift

    Entry Level Price
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    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Chatbot Software
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  • Pandorabots

    Pandorabots is the leading platform for building and deploying artificially intelligent chatbots. Over 235,000 registered developers have built close to 300,000 chatbots in almost every natural language. These bots have chatted with end-users more than 3 billion times and counting on a variety of channels including web, mobile, hardware robots andhome hubs, and popular messaging platforms like Twitter, Telegram, Kik, ... read more about Pandorabots

    Entry Level Price
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    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Chatbot Software
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  • Botbuz

    At Botbuz Chatbot Services, we pride ourselves on our no node chatbot services. Our chatbots are designed to seamlessly integrate with your website or app and offer a truly omni-channel experience. Our multi-channel chatbot solutions are great for businesses looking to streamline their customer support and provide an exceptional user experience at a fraction of the cost of live agents. ... read more about Botbuz

    Entry Level Price
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    Free Trial
    Available
    Pricing Type
    Usage Based
    100% in Chatbot Software
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  • GetGenie

    Our goal is to empower everyone with quality content — quickly, swiftly, and uniquely! The “it factor” of this groundbreaking tool is its omnipresence as both a SaaS platform and a WordPress plugin — giving you the ease of access everywhere you wish to go! GetGenie AI is a subsidiary of XpeedStudio, a prominent name in the realm of WordPress ... read more about GetGenie

    Entry Level Price
    $6 Per Month
    Free Trial
    Available
    Pricing Type
    Flat Rate
    33% in Chatbot Software
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  • ebotify

    eBotify is an AI-driven conversational bot-building platform to create tailor-made chatbots for Lead generation, Live chat support, Interactive Landing Pages, Surveys, Enquiries, Appointments, Feedback and Suggestions for businesses across different industrial domains such as taxi and transportation, beauty salons, hospitality, construction, real estate, education, eCommerce, etc. eBotify provides 24/7 assistance to its users at no extra cost.

    Entry Level Price
    Contact vendor
    Free Trial
    30 Days
    Pricing Type
    Contact Vendor
    100% in Chatbot Software
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  • Creatorboost

    Discover Creatorboost, the pioneering AI Chatbot meticulously crafted for creators on OnlyFans and Fansly platforms. Redefining the way creators connect with their audience, Creatorboost empowers you to streamline communication, elevate engagement, and enhance the intimate interaction experience through advanced AI technology. At its core, Creatorboost is designed to optimize every facet of creator-fan interaction. By harnessing the power of artificial ... read more about Creatorboost

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    50% in Chatbot Software
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  • Helpx.ai

    Revolutionize your website's customer engagement with Helpx's intelligent chatbots. Designed to seamlessly integrate, our chatbots are your 24/7 customer support team, sales assistant, and more. Boost customer satisfaction, drive conversions, and uncover valuable insights, all with the power of AI.

    Entry Level Price
    $39 Per Month
    Free Trial
    Available
    Pricing Type
    Flat Rate
    100% in Chatbot Software
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  • Chatflot

    Boost customer contact and sales with Chatflot AI chatbot. Save time, provide fast responses and increase customer satisfaction. Train your chatbot on your own data. Our chatbot can scrape your website, manuals and other information and provide your customers with information on-demand.

    Entry Level Price
    $35 Per Month
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    50% in Chatbot Software
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  • OfficeIQ

    OfficeIQ is a secure, no-code AI solution tailored to enhance business communication, offering the ability to create dynamic AI assistants. From addressing customer inquiries to product recommendations and streamlining tasks, OfficeIQ is designed to elevate productivity, refine customer experiences, and minimize operational costs, all through a secure, intuitive platform. Harness the synergy of advanced LLMs and your data, optimized within ... read more about OfficeIQ

    Entry Level Price
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    Free Trial
    N/A
    Pricing Type
    Usage Based
    40% in Chatbot Software
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  • LangAI

    Actually become fluent in a new language by having real-life conversations with AI. Get instant feedback on everything you write with explanations for all your mistakes. Talk about any topic you like and even practice real-life scenarios like ordering at a restaurant! Specialties in AI, Artificial Intelligence, Language Learning, Education, Chatbot, Language Learning App, App, Application, and Software Application

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    50% in Chatbot Software
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  • DeepAI

    Edit images in seconds by entering a simple prompt. Artificially intelligent tools for naturally creative humans. DeepAI allows you to dive deep into conversation with characters.

    Entry Level Price
    $5 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    34% in Chatbot Software
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  • TalkAI

    ChatGPT is a chatbot with artificial intelligence from the company OpenAI, co-founded by Elon Musk. Chatbot communicates with users in natural languages (in English, for instance). You ask questions, and the bot gives you detailed answers. Use the OpenAI neural network for free and without registration. ChatGPT is a chatbot with artificial intelligence. It can generate texts of any complexity ... read more about TalkAI

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    70% in Chatbot Software
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  • ChatSpot

    An AI image creator tool like ChatSpot can quickly generate images for your website and social media, saving time and speeding up your workflow. Images are a powerful part of marketing and communications. Rather than hiring a graphic designer, let AI take this on for you for free. Simply enter your requirements, and within seconds you'll have images at your ... read more about ChatSpot

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    50% in Chatbot Software
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  • SinCode

    SinCode AI is your all-in-one AI Copilot for next-level generative AI with GPT-4o, ChatGPT, Gemini, Claude, Stable Diffusion and more. Unlimited AI - with no cap limit every 3 hours. Web Search, Vision, DALL-E, URL Scrape, File Analysis, Brand Voice, Custom Copilots and more for an enhanced experience.

    Entry Level Price
    $9 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    30% in Chatbot Software
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  • Local Business Pro

    Local Business Pro is a cutting-edge AI-powered platform designed to transform the way businesses interact with their customers. Businesses can customize their AI Receptionist to their unique services, then connect it to their phone systems to answer customer calls for 24/7 support. The AI Receptionist can also be used as an AI chat bot on a business’s website. Local Business ... read more about Local Business Pro

    Entry Level Price
    $47 Per Month
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    15% in Chatbot Software
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  • Just Think AI

    Welcome to Just Think AI, where we utilize the latest advancements in artificial intelligence and machine learning to generate high-quality content for businesses and individuals. Our team of experts in natural language processing, deep learning, and data science work to create content that is engaging, informative, and tailored to your specific needs. From blog posts to social media updates, product ... read more about Just Think AI

    Entry Level Price
    $36 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    20% in Chatbot Software
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  • sider.ai

    Assists in reading & writing on any webpage. Supports chats with links, images, PDFs, GPTs, etc. Integrates GPT-4o & GPT-4o mini, Claude 3.5 & Gemini 1.5 Flash/Pro, Llama 3.1 70B/405B Free to use. Sider is your AI sidekick, seamlessly integrating into your daily workflow. It starts as a Chrome/Edge extension, making browsing, reading, and writing easier than ever. Be more ... read more about sider.ai

    Entry Level Price
    $8.3 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    25% in Chatbot Software
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  • WAPlus

    Tailored for sales professionals, business owners, and customer service teams, WAPlus CRM supports features with: ✅Seamlessly integrate with HubSpot, Salesforce, Zoho, and more. ✅Customer Chat Sync ✅Task and Deal Management. For team managers, gain 100% visibility of your team's activity on WhatsApp: ✅Customer List Backup ✅Conversation Sync ✅Activity Tracking. Boost your WhatsApp communication efficiency with features such as: ✅Schedule Messages ... read more about WAPlus

    Entry Level Price
    $0 Per Month
    Free Trial
    Available
    Pricing Type
    Per User
    5% in Chatbot Software
    Visit website

  • Emly Labs

    Gen AI Chatbots: Effortlessly create and deploy customizable AI-powered bots that that drive customer engagement and accelerate your business growth. AutoML: An automated machine learning tool that simplifies the model-building process, guiding users through selecting the best algorithms and tuning parameters for optimal performance. No-Code Experience: Emly Labs provides a user-friendly, no-code platform that enables users to create and deploy ... read more about Emly Labs

    Entry Level Price
    $99 Per Month
    Free Trial
    30 Days
    Pricing Type
    Flat Rate
    33% in Chatbot Software
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  • VAKX

    VAKX is a no-code platform that empowers businesses to create, test, and deploy AI-powered chatbots effortlessly. With VAKX, users can design intelligent, real-time chatbots without coding, transforming customer interactions by offering instant, AI-driven responses. The platform provides a simple 3-step process: prepare data, build chatbots using the VAKFlow no-code interface, and integrate VAKChat into websites or apps. VAKX reduces the ... read more about VAKX

    Entry Level Price
    Contact vendor
    Free Trial
    Available
    Pricing Type
    Per User
    70% in Chatbot Software
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  • QuickCEP

    QuickCEP's AI chatbot transforms customer communication by providing immediate, intelligent responses to inquiries. Designed to engage customers 24/7, our chatbot offers personalized interactions that enhance user experience and satisfaction. By utilizing natural language processing, QuickCEP ensures that customers receive relevant answers, reducing response times and improving overall engagement. The chatbot can handle a variety of tasks, from answering FAQs to ... read more about QuickCEP

    Entry Level Price
    $0 Per Month
    Free Trial
    Available
    Pricing Type
    Usage Based
    10% in Chatbot Software
    Visit website

  • Happoin

    1. Mobile and web appointment calendar. 2. Appointment reminders from your own WhatsApp number 3. WhatsApp ChatBot for 24/7 attention 4. Online reservation link 5. Personalized online reservations for each service you offer 6. Online payments for your services 7. Website 8. Integration with Google Calendar and others.

    Entry Level Price
    Contact vendor
    Free Trial
    15 Days
    Pricing Type
    Per User
    33% in Chatbot Software
    Visit website

  • AskTimmy.ai

    AskTimmy.ai, designed to meet the unique challenges of online retail, is all you need to streamline your customer support. AskTimmy.ai provides a human-like AI chatbot that automates your customer support 24/7. It will act as a virtual shopping assistant and help increase sales. AskTimmy.ai can answer all kinds of customer queries and offer personalized product recommendations. Setting up the chatbot ... read more about AskTimmy.ai

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    50% in Chatbot Software
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  • AI Chatbot Hub

    AI Chatbot Hub allows you to effortlessly launch AI chatbots that automate customer interactions, capture leads organically, and minimize operational costs—all without needing coding skills. Tailor chatbots to your brand's needs with customizable templates, extensive integrations, and advanced AI capabilities.

    Entry Level Price
    Contact vendor
    Free Trial
    Available
    Pricing Type
    Per Feature
    50% in Chatbot Software
    Visit website

  • elsaiChatbot

    Our elsAI Chatbot, powered by Generative AI, provides 24/7 support, reduces cart abandonment with personalized recommendations, and automates tasks like order tracking. This allows your team to focus on enhancing customer experience, boosting efficiency, and increasing conversion rates. Our GenAI chatbot can provide cognitive insights via Q&A sessions against your SoP manuals and documents. Easy to install within your existing ... read more about elsaiChatbot

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Chatbot Software
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  • ChatbotsList

    Explore an expertly curated collection of AI chatbots designed to assist, entertain, and enhance your daily life. Whether you're looking for tools to boost your productivity, provide customer support, or simply engage in casual conversation, our selection has something for everyone. Each chatbot is tailored to meet specific needs, offering solutions that range from task management and scheduling to answering ... read more about ChatbotsList

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    100% in Chatbot Software
    Visit website

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FeatureSalesCaptain4.7LiveAgent5.0Engati4.9Tidio5.0Smith.ai5.0Yatter AI5.0NextLevel.AI5.0Happyfox4.3
All features (14 features)
AI & Machine Learning Capabilities
Analytics and Reporting
Compliance and Privacy
Customizable Templates
Easy Integration
Fallback Mechanisms
Multi-Channel Support
Multilingual Support
Natural Language Processing (NLP)
Personalization
Rich Media Support
Scalability
Security and Privacy
AI Features
Total supportedout of 14 features6/1414/148/149/148/146/149/149/14
Full supportNot supported
Feature scores: supported = 1, not supported = 0

What the matrix tells you

Which Chatbot Software products lead on features, and where the rest fall short.

Feature-count leaders

2 products tie at 14 of 14 features supported - choose on price and category fit, not breadth.

  • LiveAgent14 / 14
  • OMYBOX14 / 14
  • Botpress13 / 14
  • Wabo.ai13 / 14
  • ID Cloud Contact Center Software13 / 14

Most features (6-10)

Solid all-rounders just behind the leaders - strong picks if a top choice does not fit your budget or stack.

  • Build Chatbot10 / 14
  • Tidio9 / 14
  • NextLevel.AI9 / 14
  • Happyfox9 / 14
  • BotStar9 / 14

Watch-outs - missing table stakes

These products support the fewest features - confirm they cover your must-haves before shortlisting.

  • Todook4 / 14
  • Podium5 / 14
  • IAdvize6 / 14
  • Tars6 / 14
  • Yatter AI6 / 14

Related Feature Matrices

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