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Convert your website visitors into customers. Answer visitor questions and close more deals with webchat, designed for businesses of all sizes. Respond to website visitors right from your mobile phone. Personalize messages with your branding, configure your webchat profile, and create targeted messages. Be found, be chosen and be engaged with customers and prospects with BirdEye.
- Automotive
- Commercial-real-estate
- Financial-services
- Health-wellness-fitness
- Hospital-health-care
- Hospitality
- Insurance
- Marketing-advertising
- Real-estate
- Restaurants
- English
Screenshot & Video
LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
- Web-based
SUPPORT
- Email
- Chat
- Phone
- 24x7 Support
Training
- Webinar
Knowledge Base
- Help Guides
- Video
- Blogs
- Webinar
- Case Studies
Birdeye Core Features
- Analytics & Insights
- Custom Dashboard
- Multi-Channel
- Response Management
- Review Generation
- Review Marketing
- Review Monitoring
- Social Monitoring
- Analytics & Insights
- Feedback Management
- Response Management
- Response Templates
- Review Generation
- Review Monitoring
- Social Sharing
- Communication Management
- Content Creation
- Feedback Management
- Live Chat
- Reporting/Analytics
- Customer Segmentation
- Dashboard
- Feedback Management
- Predictive Analytics
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
- Alerts/Notifications
- Canned Responses
- Chat Bots
- Proactive Chat
- Reports & Analytics
- Secured Encryption
- Visitor Tracking
Birdeye Pricing
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
Birdeye Reviews
Ryan Trivett
Posted 9 months ago
Birdeye is the highest-rated reputation and customer experience platform useful for local businesses and brands.
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Review Summary
Just amazing!! this software is very impressive and cool. It helps me connect with people very easily and also to grow my business. The software got a lot of features, so it is useful to contact people. Now I can’t imagine better connectivity without this solution.
Which features have you used in Birdeye?
Live Chat Software , Reputation Management Software , Review Management Software , Customer Engagement Software
How long have you used Birdeye?
9 Months
How frequently you use Birdeye?
Daily
What do you like the most about Birdeye?
Offers affordable social media management tools.
It is so easy to use and I like it.
Very much more convenient to use than others.
What do you like the least about Birdeye?
There were some issues initially but it is good to use now.