Birdeye Overview

BirdEye
Convert your website visitors into customers. Answer visitor questions and close more deals with webchat, designed for businesses of all sizes. Respond to website visitors right from your mobile phone. Personalize messages with your branding, configure your webchat profile, and create targeted messages. Be found, be chosen and be engaged with customers and prospects with BirdEye.
Media

Birdeye Core Features

Reputation Management Features
  • Analytics & Insights
  • Custom Dashboard
  • Multi-Channel
  • Response Management
  • Review Generation
  • Review Marketing
  • Review Monitoring
  • Social Monitoring
Review Management Features
  • Analytics & Insights
  • Feedback Management
  • Response Management
  • Response Templates
  • Review Generation
  • Review Monitoring
  • Social Sharing
Customer Engagement Features
  • Communication Management
  • Content Creation
  • Feedback Management
  • Live Chat
  • Reporting/Analytics
Customer Experience Features
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Predictive Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
  • Trend Analysis
Live Chat Features
  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption
  • Visitor Tracking

Birdeye Pricing

Pricing Type
Contact Vendor
Free Version
No
Payment Frequency
Quote Based
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Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
Support
  • Chat
  • Phone
Knowledge Base
  • Help Guides
  • Blogs