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Start growing your business with BirdEye

Convert your website visitors into customers. Answer visitor questions and close more deals with webchat, designed for businesses of all sizes. Respond to website visitors right from your mobile phone. Personalize messages with your branding, configure your webchat profile, and create targeted messages. Be found, be chosen and be engaged with customers and prospects with BirdEye.
BirdEye
2012
United States
  • Automotive
  • Commercial-real-estate
  • Financial-services
  • Health-wellness-fitness
  • Hospital-health-care
  • Hospitality
  • Insurance
  • Marketing-advertising
  • Real-estate
  • Restaurants
10 Industries
  • English
1 Language
Industries
  • Automotive
  • Commercial-real-estate
  • Financial-services
  • Health-wellness-fitness
  • Hospital-health-care
  • Hospitality
  • Insurance
  • Marketing-advertising
  • Real-estate
  • Restaurants
Licensing & Deployment
Support
  • Email
  • Chat
  • Phone
  • 24x7 Support
Training
  • Webinar
Knowledge Base
  • Help Guides
  • Video
  • Blog
  • Case Studies

Media

Birdeye video
Birdeye

Birdeye Core Features

Focus of Reputation Management Feature
  • Analytics & Insights
  • Custom Dashboard
  • Multi-Channel
  • Response Management
  • Review Generation
  • Review Marketing
  • Review Monitoring
  • Social Monitoring
Focus of Live Chat Feature
  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption
  • Visitor Tracking
Focus of SMS Marketing Feature
  • Contact Management
  • Mass Texting
  • Message Personalization
  • Repeating Messages
  • Scheduled Messaging
  • Two-Way Messaging
Focus of Chatbot Feature
  • AI & Machine Learning Capabilities
  • Analytics and Reporting
  • Compliance and Privacy
  • Customizable Templates
  • Easy Integration
  • Multi-Channel Support
  • Multilingual Support
Focus of Ai visibility tools Feature
  • AI Search Visibility Tracking
  • AI Response Analysis
  • Keyword Ranking Tracking
  • AI Citation Monitoring
  • SERP Performance Analysis
  • Sentiment & Trend Analysis
  • Dashboard & Data Visualization
  • API & Integration Support

Birdeye Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • USD ($)
Free Version
  • No
Payment Frequency
  • Quote Based
Vendor pricing page

Birdeye Reviews

3.02 Reviews
Write a Review
##Joowoo Tommy

IM FOREVER THANKFUL FOR THE WONDERFUL SUPPORT I HAVE GOTTEN BACK MY LOST FUNDS INVESTMENT

Nowadays, scamming is normal. I lost a substantial sum of money after investing $17,000 USD with a forex scammer I met online, who would not let me withdraw my profits. After I had to report him to Core Ledger Recovery They helped me get all of my money back, including my profits. Do not hesitate to get in touch with them if you find yourself in such a circumstance. Email: [email protected] WhatsApp: + 1 (936 ) 229- 698

What was the project name that you have worked with Birdeye?

Live Chat Software

How long have you used Birdeye?

2 Years

How frequently you use Birdeye?

Weekly

How do you find pricing of Birdeye?

expensive

What do you like the most about Birdeye?

Frist class recovery service, fast and amazing help quality proceeding. My only choice from now on. Thanks for your service

What do you like the least about Birdeye?

HAVE YOU BEEN A VICTIM IN A SCAM CORE LEDGER RECOVERY CAN HELP YOU Take back what you have lost get the first step to recover your assets — contact them today. CORELG.ORG

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Ryan Trivett

Birdeye is the highest-rated reputation and customer experience platform useful for local businesses and brands.

Just amazing!! this software is very impressive and cool. It helps me connect with people very easily and also to grow my business. The software got a lot of features, so it is useful to contact people. Now I can’t imagine better connectivity without this solution.

What was the project name that you have worked with Birdeye?

Live Chat Software , Reputation Management Software

How long have you used Birdeye?

9 Months

How frequently you use Birdeye?

Daily

What do you like the most about Birdeye?

Offers affordable social media management tools.

It is so easy to use and I like it.

Very much more convenient to use than others.

What do you like the least about Birdeye?

There were some issues initially but it is good to use now.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

Intuit Mailchimp
SurveyMonkey
FreshBooks

Switched from

Podium

Birdeye Integration