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Live Chat and HelpDesk Software For Your Growing Business

The mission of LiveHelpNow is to enable companies of all sizes to facilitate meaningful customer service interactions. We provide a complete customer service software suite that brings personal attention, timely responses and motivating incentives into the sales and support process of each and every business. Our solutions make real customer relationships possible, fueled by data shared and exchanged effortlessly by both parties, facilitating relationships that set our clients apart from their competitors.
LiveHelpNow LLC
2003
United States
  • Banking
  • Consumer-services
  • Financial-services
  • Marketing-advertising
4 Industries
  • English
1 Language
Industries
  • Banking
  • Consumer-services
  • Financial-services
  • Marketing-advertising
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
Support
  • Chat
  • Phone
  • 24x7 Support
Knowledge Base
  • Help Guides
  • Video
  • Blog
  • Case Studies
  • Whitepapers
  • On-Site Training

Media

LiveHelpNow video
LiveHelpNow

LiveHelpNow Core Features

Focus of Help Desk Feature
  • Analytics & Reporting
  • Customer Review
  • Customization
  • Email Integration
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • SLA
  • Ticketing Management
Focus of Live Chat Feature
  • Alerts/Notifications
  • Chat Bots
  • Proactive Chat
  • Reports & Analytics
Focus of Chatbot Feature
  • AI & Machine Learning Capabilities
  • Analytics and Reporting
  • Compliance and Privacy
  • Customizable Templates
  • Easy Integration
  • Multi-Channel Support
  • Multilingual Support
  • Personalization

LiveHelpNow Pricing

Pricing Type
  • Flat Rate
Preferred Currency
  • USD ($)
Free Version
  • No
Free Trial
  • 30 Days Trial
Payment Frequency
  • Monthly Payment
  • Annual Subscription
Vendor pricing page
Plans & Packages
Standard
$21 Per Month

LiveHelpNow Reviews

5.01 Review
Write a Review
Denton Neel

LiveHelpNow is an omnichannel help desk software solution that provides customer support which is suitable for large and small businesses.

Everything is good. Its Geotargeting, Canned Responses and offline form feature impressed me a lot. Everything I need for a support system is available here. This is the best tool in all aspects and I am fully satisfied with its services.

What was the project name that you have worked with LiveHelpNow?

Help Desk Software

How long have you used LiveHelpNow?

7 Months

How frequently you use LiveHelpNow?

Daily

What do you like the most about LiveHelpNow?

I am very happy with its performance.

Great features for customization.

Easy to use, simple and efficient tool.

What do you like the least about LiveHelpNow?

Menus are a little clunky so it would be greater if they work on UI/UX for a better experience.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

Slack
Wordpress
Intuit Mailchimp

Switched from

Intercom
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