Zenesys Solution Inc

Zenesys partnered with a healthcare provider to build an AI-powered virtual health assistant available on web, iOS, and Android, designed to reduce queues, cut admin overhead, and improve patient engagement. The solution enables patients to book appointments with the right doctors, receive prescription-based medicine and appointment reminders, use an AI symptom checker, and get secure updates via WhatsApp, all while maintaining HIPAA-aligned data security. By automating scheduling, communication, and documentation with NLP, speech, and cloud services, the platform helped providers lower costs, speed up access to medical advice, and significantly enhance the experience for both patients and clinicians.

AI and Cloud-Powered Telehealth Platform for NH Hospital

Zenesys partnered with NH Hospital to develop a state-of-the-art AI-enabled telehealth solution that simplifies clinical documentation, billing, and multilingual consultations through a secure cloud platform.

Project Goals:

• Reduce the administrative workload on physicians.

• Create structured and compliant clinical documentation from patient interactions.

• Provide secure and reliable telehealth services.

• Support accurate medical coding for billing and insurance claims.

• Enhance patient experience through accessible and transparent records.

Our Approach:

We worked closely with NH Hospital’s medical and admin teams to carefully analyze their needs. Our design team built an easy-to-use mobile-first interface for both doctors and patients. Using AI technologies including TensorFlow, we implemented speech recognition and clinical summarization to capture and process patient visits effectively. We also ensured compliance with healthcare coding standards, HIPAA, and HITRUST regulations. The platform supports multilingual communication in 15+ languages and integrates automated billing through Stripe for smooth payment processing.

Key Features Delivered:

• Automatic Speech Recognition (ASR): Converts natural conversations into detailed health records.

• Clinical Data Summaries: Provides quick, relevant notes for physicians.

• Automated Medical Coding & Billing: Reduces errors and speeds up claim submissions.

• Secure Telehealth Video Consultations: Enables remote patient care.

• Multilingual Support: Bridges language barriers in healthcare.

• Electronic Health Records (EHR): Unique reports shared securely via email.

• HIPAA and HITRUST Certified: Ensures data privacy and security.

Impact:

• Reduced physician documentation time by 35–40%, allowing more focus on patient care.

• Lowered coding errors by about 30%, improving billing accuracy.

• Enhanced patient transparency with clear records and invoices.

• Scalable cloud infrastructure ensures performance even as patient numbers grow.

• Enabled NH Hospital to expand care access with secure remote consultations.

The client struggled to handle growing order-related queries—status updates, tracking, payments, and returns—due to limited support staff. This caused slow responses and lower customer satisfaction.

We built and integrated an AI-powered chatbot with their ecommerce backend, enabling real-time, accurate answers for order tracking, payment status, returns, and cancellations. Customers can get instant updates anytime, with smooth escalation to human agents for complex cases.

Key Highlights:

• 24/7 order query handling without extra staff

• Instant responses from live order and shipment data

• Automated return and cancellation confirmations

• Seamless human handover when needed

• Reduced manual workload and errors

Results: Faster responses, improved customer satisfaction, and the ability to manage high query volumes while freeing staff for complex tasks — all supporting the client’s business growth.

Client: A fashion brand with 9 stores and an online shop in the USA, selling 200+ clothing items.

Challenge: Online shoppers could not try clothes virtually, leading to low confidence, high returns, and stalled sales compared to the in-store experience.

Solution: Zenesys developed an AI and AR-powered virtual try-on tool integrated seamlessly into the client’s website. This enabled customers to use their camera to see clothes fit and move on their body in real time without extra apps.

Technologies Used: Mask R-CNN, DeeplabV3+, MediaPipe Pose, Unreal Engine, ARKit, ARCore, DALL-E, AWS, API Gateway.

Results:

• Website engagement increased by 35%

• Online sales grew by 28%

• Product returns dropped by 22%

• Customer satisfaction rose by 30%

This implementation enhanced the online shopping experience, boosting customer confidence and reducing return rates.

Project Name:
Generative AI-Powered Customer Support for Fast Fashion Retailer

Client:
A fast-growing US-based fashion brand targeting Gen Z and Millennials, with both physical stores and a rapidly expanding Kentico Xperience-powered e-commerce platform.

Challenge:
The client faced a sharp rise in customer support volume—especially during sales events—leading to long response times, high support costs, and inconsistent communication. Most inquiries were repetitive (order status, returns, shipping), straining the human support team.

Solution:
Zenesys designed and deployed a multi-channel Generative AI Agent integrated with Kentico Xperience and the client's internal systems. Key capabilities included:

• Real-time order & refund API access

• FAQ responses via document embedding

• NLP-based conversational understanding

• Personalized product recommendations

• Seamless handoff to human agents

• 24/7 support availability

Tech Stack:
Kentico Xperience, Generative AI (LLMs), REST APIs, document embedding, secure cloud hosting, embedded chat widget.

Results:

• Reduced first response time from 6+ minutes to under 60 seconds

• Handled 70%+ of customer queries without human involvement

• Scaled effortlessly during sales events

• Improved customer satisfaction and operational efficiency

Services Provided:
AI Agent Development, API Integration, NLP Training, Kentico Customization

Zenesys partnered with 360 Degree Realty, a real estate firm based in Dubai, to develop an AI-powered chatbot aimed at improving customer engagement and handling property-related inquiries more efficiently.

The client faced challenges such as delayed responses, repetitive questions, and limited support outside working hours. To address these issues, Zenesys created a custom chatbot solution using GPT-4o, GPT-4 Turbo, Python, FastAPI, and MongoDB. The chatbot was designed to manage real-time conversations in both voice and text, support multiple languages, provide instant access to property listings, suggest relevant properties based on user preferences, and allow seamless appointment booking.

It also featured an admin dashboard for monitoring interactions and collecting feedback for ongoing improvements. After deployment, the chatbot helped reduce first-response time by 75%, handled more than 65% of inquiries without human involvement, and contributed to a 20% increase in qualified lead conversions—resulting in enhanced efficiency and a better customer experience.

FashionForward, a major fashion retailer, struggled with slow and costly 3D product visualization, which made it difficult to keep up with the demands of a large and frequently changing product catalog. To solve this, they collaborated with Zenesys, who provided an AI-powered 3D visualization platform. This platform enabled FashionForward to quickly generate high-quality 3D models and marketing videos from simple 2D images or even text descriptions. The new system integrated smoothly with their e-commerce operations, allowing visuals for over 5,000 products to be created in minutes rather than days. As a result, FashionForward reduced their visual production time by 90%, cut costs by 70%, and saw a 40% increase in product conversion rates, significantly improving both efficiency and sales.

To improve patient support and reduce the load on front-desk staff, a reputed hospital partnered with Zenesys to build a smart AI chatbot. The goal was clear: offer instant, 24/7 assistance to patients while minimizing manual intervention.

We developed a secure, HIPAA-compliant chatbot that could handle appointment bookings, answer frequently asked questions, share department-wise details, and assist users in both English and regional languages. The AI engine was trained with real hospital data to ensure accurate and context-aware responses.

Within weeks of launch, the hospital saw a 60% reduction in call volume and faster patient query resolution. The chatbot also helped boost patient satisfaction by providing quick access to services without the need to wait in long call queues.

Client: Leading Healthcare Provider
Platform: Patient Portal on Kentico CMS
Objective: Automate repetitive administrative tasks and enhance patient engagement

Challenges

• Manual appointment scheduling, billing, and record updates were time-consuming and error-prone.

• Patients and staff faced delays and inefficiencies in routine communications and reminders.

Solution

• Zenesys integrated a custom AI agent using ChatGPT-4 and Microsoft BioGPT directly into the client’s patient portal.

• The AI assistant enabled patients to:

  • Book, reschedule, or cancel appointments

  • Receive instant SMS notifications about scheduling and changes

  • Interact conversationally for billing queries and record updates

• The system automatically checked doctor availability, summarized doctor notes for electronic health records, and sent timely reminders to both patients and doctors.

Results

• 80% of routine administrative tasks automated

• Appointment scheduling time reduced from 10 minutes to under 1 minute

• Zero double bookings or missed updates, increasing accuracy

• Real-time alerts improved satisfaction for both patients and healthcare providers

Project Background

CINCH CCM®, a healthcare SaaS platform, partnered with Zenesys to elevate its data security and compliance posture by achieving SOC 2 Type II certification. While CINCH CCM® already held HIPAA certification, the organization sought to further demonstrate robust internal controls for handling sensitive healthcare data, aiming to build greater trust with customers and partners1.

Key Challenges

• CINCH CCM® needed to prove that its internal processes met stringent security and compliance standards.

• The project required ensuring consistent data availability, implementing restricted access controls, and securing communication channels.

• Collaboration was necessary among multiple stakeholders, including internal teams, external advisors (Scrut Automation), and managed service providers (NexusTek).

• Comprehensive documentation and evidence of policies, system behavior, and incident response were essential for the SOC 2 audit.

Approach and Solution

Zenesys led the technical and compliance efforts, focusing on:

• Security Architecture Enhancement: Audited and upgraded cloud infrastructure, implemented role-based access controls (RBAC), and ensured encryption of data at rest and in transit.

• Policy & Documentation: Worked with Scrut Automation to align technical controls with SOC 2 requirements, producing detailed system documentation and incident response plans.

• Monitoring & Alerting: Integrated continuous monitoring tools for real-time threat detection and established audit trails for traceability.

• Secure DevOps: Established automated CI/CD pipelines with security checks and enforced secure coding practices throughout the development lifecycle.

Results and Impact

• CINCH CCM® successfully achieved SOC 2 Type II certification, joining a select group of platforms in its category with both SOC 2 and HIPAA certifications.

• The project resulted in strong internal controls, improved data privacy and security assurance, and increased confidence among users and partners.

• The seamless collaboration among technical, compliance, and advisory teams enabled rapid and effective certification.

• This milestone positions CINCH CCM® as a trusted, secure provider in the healthcare technology sector, supporting its growth and ability to deliver high-quality care solutions for independent living communities.

A mid-sized U.S. SaaS company serving legal and finance businesses partnered with Zenesys to overhaul their sales process. Their existing CRM couldn’t support complex, multi-stage B2B sales, leading to manual work, fragmented reporting, and lost productivity.

Zenesys designed and implemented a custom Salesforce Lightning application featuring a visual sales pipeline, automated lead scoring, email and task automation, real-time dashboards, and mobile support. Integration with marketing and ERP systems ensured smooth data flow.

Through collaborative workshops, tailored design, and thorough training, Zenesys delivered a solution that increased qualified lead conversions by 30%, reduced manual tasks by 40%, and achieved full sales team adoption. Sales reps now save 8 hours weekly, and managers generate reports in minutes, not hours.

Zenesys Solutions developed a unified internal dashboard for SoftPlush Creations, a U.S.-based soft toy manufacturer. Using Blazor and .NET MAUI, we replaced scattered Excel sheets with a cross-platform web app that manages orders, inventory, production, and staff in real-time. Hosted on Microsoft Azure, the solution improved accuracy, reduced inventory errors by 70%, and boosted team coordination—making daily operations smoother for both office and factory teams.

Client Overview:
A global company operating in Italy, Germany, UAE, the Netherlands, and the USA faced challenges with a slow, English-only website that was not mobile-friendly and hard to update.

Challenges:

• Single-language (English-only) website, limiting local engagement

• Slow loading times, especially for international users

• Poor mobile responsiveness

• Inefficient and time-consuming content management

• Weak SEO with missing technical elements and no analytics tracking

Solution Approach:

• CMS Selection: Chose Xperience by Kentico for its robust multilingual and content management capabilities.

• Mobile & Performance: Rebuilt the site using Bootstrap for speed and mobile responsiveness.

• Multilingual Architecture: Introduced a root directory for each language (e.g., /en/, /it/, /de/, /ar/, /nl/) for easy content management and scalability.

• SEO Optimization: Implemented dedicated URLs, hreflang tags, localized metadata, and optimized sitemaps and robots.txt for each language.

• Analytics: Integrated Google Analytics, Tag Manager, and Search Console for precise tracking per language.

Results:

• Efficient Multilingual Management: Centralized, error-free content management for all regions.

• Improved Global Reach: Localized content increased engagement in all target markets.

• Faster Load Times: Significant performance improvements.

• Mobile-Friendly: Fully responsive design improved user experience and search rankings.

• SEO Success: Enhanced local search visibility and increased organic traffic.

• Detailed Analytics: In-depth tracking and performance monitoring for each language version.

Zenesys developed a Remote Patient Monitoring (RPM) system tailored for chronic care management, focusing on conditions like diabetes, hypertension, and heart disease. The main goal was to help healthcare providers monitor patients remotely, streamline team coordination, and empower patients to actively manage their health.

Key Challenges:
Before Zenesys stepped in, the client faced several roadblocks:

• No central platform for tracking patient vitals or symptoms in real time; updates were scattered across phone calls, emails, and paperwork.

• Care instructions were shared through disjointed channels, causing miscommunication and missed tasks.

• Patient progress wasn’t systematically tracked.

• Billing was handled manually, leading to time waste and errors.

• Patients lacked digital tools for self-assessment, understanding treatment, or communicating with their care team.

• Compliance with healthcare regulations (like HIPAA and GDPR) was difficult due to fragmented systems.

Zenesys’ Solution:
Zenesys built a user-friendly platform using React and Bootstrap, ensuring accessibility for both medical staff and patients, even those less tech-savvy. The system features:

• Real-time dashboards for tracking vitals and symptoms, with AI-powered alerts for early warning signs.

• Easy creation and assignment of personalized care plans, making roles and tasks clear for the whole care team.

• A self-check tool for patients to log symptoms, follow care plans, and access educational resources.

• Integrated secure chat, video, and voice calls, so patients and doctors can communicate without switching apps.

• Seamless integration with existing electronic health records to avoid duplicate data entry.

• Cloud hosting with strong security and compliance with HIPAA and GDPR.

Results:
After implementing the RPM system, the client saw:

• Streamlined workflows, with faster task assignment and follow-up.

• Doctors could act quickly on real-time data and AI alerts, providing more proactive care.

• Patients became more engaged in their own care, improving compliance and health outcomes.

• Administrative tasks like billing and documentation became much more efficient.

• Full regulatory compliance and improved data security.

• Quicker, more effective communication between patients and providers.

​We developed MedCod, a cloud-based medical billing software designed to streamline administrative tasks for healthcare providers.​

Key Features:

• Automated Billing & Claims: Reduces manual efforts by automating billing processes and managing denied claims.​

• Real-Time Financial Tracking: Offers instant insights into financials, enhancing decision-making.​

• Integrated Scheduling: Simplifies appointment management, improving operational efficiency.​

• Secure & Compliant: Ensures data security and compliance with healthcare standards.​

• User-Friendly Interface: Built with React.js and Bootstrap for an intuitive user experience.​

Technologies Used:

• Frontend: React.js, Bootstrap​

• Backend: .NET Core​

• Healthcare Standards: HL7, FHIR

Zenesys Solutions Inc. proudly presents a detailed case study showcasing our cutting-edge Human Resource Management (HRM) software developed for businesses looking to streamline their HR processes. This HRM solution is designed to improve the efficiency of HR departments by automating key tasks such as employee data management, payroll processing, leave management, recruitment, and performance reviews.

With a user-friendly interface and robust functionality, our HRM system integrates seamlessly into any organization, offering scalability to accommodate businesses of all sizes. By leveraging modern technologies like cloud computing and advanced data security features, Zenesys has created a flexible solution that not only meets the diverse needs of HR departments but also adapts to the dynamic business environment.

Through this case study, we highlight the challenges faced by the client, the solution provided, and the measurable impact of implementing our HRM system. Whether you're a small business or a large enterprise, this solution has been tailored to ensure maximum efficiency, better decision-making, and enhanced employee satisfaction.

Explore the full case study to see how Zenesys transformed HR operations and brought lasting improvements to HR management.

We developed a user-friendly medicine delivery app that allowed customers to easily browse medications, place orders, and receive timely deliveries right to their doorstep. The app provided a secure platform for prescription management and ensured compliance with regulations. Our solution not only streamlined the pharmacy’s operations but also improved customer satisfaction by making healthcare products more accessible and convenient.

A U.S.-based pharmaceutical company approached Zenesys to improve their growing challenges with order tracking and inventory management. With hundreds of SKUs and daily shipments across multiple states, their manual systems—based on spreadsheets and email threads—were slowing them down.

What We Did:
We implemented a custom solution using Salesforce Sales Cloud and Service Cloud, giving them a real-time view of their supply chain. Our team worked closely with their sales, operations, and warehouse departments to streamline their workflows.

In the healthcare industry, seamless access to patient data is critical for efficient treatment and decision-making. Zenesys developed a Cloud-Based Patient Data Access & Monitoring System that enables healthcare providers to securely store, access, and manage patient records in real time.

This HIPAA-compliant solution offers remote accessibility, real-time monitoring, and AI-powered analytics to enhance patient care while maintaining data security. With role-based access control, healthcare professionals can retrieve patient information based on their authorization level, ensuring confidentiality. The platform also integrates with EHR systems, wearable health devices, and telemedicine services to provide a comprehensive patient monitoring solution.

By leveraging cloud computing and advanced encryption techniques, the system ensures scalability, data security, and compliance with industry regulations, making it an ideal solution for hospitals, clinics, and telehealth providers.

A leading business needed to migrate its content management system from Optimizely to Umbraco while ensuring a smooth transition, zero data loss, and enhanced performance.

✅ Challenges:

• Preserving existing content structure and SEO rankings.

• Ensuring a seamless transition without downtime.

• Enhancing CMS flexibility and scalability.

✅ Solution by Zenesys:

• Conducted detailed planning & content mapping for a smooth migration.

• Utilized custom scripts & automation to transfer data securely.

• Optimized the Umbraco setup for better performance and future scalability.

✅ Results:

• 100% successful migration with zero data loss.

• Enhanced CMS performance with improved content management.

• SEO rankings remained intact, ensuring no impact on traffic.

Zenesys ensured a hassle-free migration, helping the client leverage Umbraco’s flexibility and cost-effectiveness for long-term success.

A US-based healthcare provider sought to enhance patient care by developing an advanced mobile health and diagnostic platform. The objective was to offer seamless remote monitoring, disease prevention, diagnosis, and treatment support through innovative digital solutions. ​

The project belonged to the healthcare industry, with a development timeline of nine months. The solution was designed as a mobile application targeting both Android and iOS users, focusing on the US healthcare market.

To meet the project’s demands, Zenesys employed a strategic approach that involved leveraging AI and IoT technology to facilitate real-time data collection and monitoring. Using React Native allowed the development of a high-performance mobile application accessible on both Android and iOS platforms. Firebase was implemented for secure and scalable data storage, ensuring compliance with healthcare privacy laws. The team used Node.js and Jest for real-time data processing and reporting, enhancing the platform’s efficiency.

Zenesys’ Amusement Park Management Software is designed to streamline operations, enhance visitor experience, and optimize park management. The software includes features such as:

• Ticketing & Reservations – Online and offline ticket sales, contactless entry, and real-time booking management.
• Visitor Management – Efficient crowd control, guest tracking, and personalized experiences.
• Inventory & POS System – Integrated point-of-sale for food, merchandise, and other park services.
• Staff & Scheduling – Employee scheduling, attendance tracking, and task management.
• Membership & Loyalty Programs – Subscription models, discounts, and reward-based engagement.
• Security & Compliance – Ensures safety regulations, access control, and emergency protocols.
• Analytics & Reporting – Data-driven insights for revenue tracking, customer behavior, and operational efficiency.

This all-in-one solution helps amusement park owners automate workflows, improve guest satisfaction, and boost profitability.

We developed a custom client management platform for a dental clinic in the UAE, which streamlined patient record management. The platform offers secure storage of medical history, document uploads, and real-time updates, enhancing both patient engagement and clinic efficiency. Built with ASP.NET Core, Blazor, React, and Azure, it significantly reduced paperwork and improved workflow for both patients and healthcare providers. 

An oil and gas company sought to enhance operational efficiency and streamline complex business processes across departments such as exploration, production, supply chain, finance, and human resources. Faced with fragmented systems causing data silos, operational inefficiencies due to manual processes, scalability issues, and increasing regulatory compliance complexities, the company partnered with Zenesys for a custom ERP software solution tailored to the industry's unique needs. Zenesys developed an integrated system featuring comprehensive modules for various departments, real-time data analytics, a scalable and secure cloud-based architecture, automated workflows to minimize errors, built-in compliance management tools, and a user-friendly interface to ensure high adoption rates. Utilizing robust backend technologies like .NET or Java, modern frontend frameworks such as React or Angular, reliable databases like SQL Server or Oracle, and cloud platforms like AWS, Azure, or Google Cloud, along with seamless integration tools, the solution significantly streamlined operations, reduced costs, improved data visibility, ensured scalability, and guaranteed regulatory compliance. The intuitive design and enhanced system performance led to higher user satisfaction and adoption, ultimately transforming the company's operations and providing a competitive edge in the industry. By implementing Zenesys's custom ERP software, the oil and gas company achieved greater efficiency, scalability, and compliance, effectively managing its resources and supporting future growth.

Healthcare provider who partnered with Zenesys to develop a custom Content Management System (CMS) for seamless patient record management. The client operates a multi-specialty hospital with over 500 beds and 1,200 staff members. The existing system consisted of outdated software and paper-based workflows, causing significant delays and errors. The CMS was designed to centralize data, improve accessibility, and enhance security. The system was built using .NET Core to ensure scalability and performance. The CMS delivered measurable improvements, including a 30% reduction in administrative workload and faster data retrieval.

Zenesys developed an advanced Electronic Health Records (EHR) solution that helps healthcare providers streamline patient data management. The system enables secure storage and easy access to medical histories, treatment records, and diagnostic information. 

It offers features like real-time updates, automated workflows, and compliance with healthcare regulations such as HIPAA. Designed for scalability, the EHR platform supports clinics of various sizes and improves overall efficiency in patient care and administrative tasks. The solution is highly customizable to meet specific healthcare needs.

A social networking company in Singapore approached Zenesys to develop a mobile app to connect event attendees and organizers. The aim was to create a platform that enhanced event management and social engagement by offering a smooth, user-friendly experience for both users and vendors.

The development of the event management app was a complex project that required careful consideration of user experience, vendor management, real-time communication, scalability, and security. By addressing these key challenges, the team successfully created a platform that exceeded the client's expectations. The app's intuitive interface, efficient vendor dashboard, real-time chat feature, scalable infrastructure, and secure payment options provided a seamless and enjoyable experience for both event attendees and organizers.

This is a case study about implementing a new EHR system at Sunrise Hospital. The hospital’s old system had problems with data integration, scalability, user experience, compliance, and security. To address these issues, the hospital implemented a new system using HL7 integration, SQL, React, ASP.NET Core, and Azure cloud technologies. The new system has improved data accessibility, user experience, scalability, compliance, and integration.

Zenesys successfully implemented a centralized fleet management system for Easy Fleet, a Canada-based logistics company. The system, built using Flutter, Google Cloud Platform, and Geolocator, addressed challenges such as high operating costs, inefficient tracking, and manual processes. Key features include real-time tracking, route optimization, maintenance notifications, and automated management. By leveraging these technologies, Easy Fleet achieved significant improvements in efficiency, cost reduction, and data accessibility.

Zenesys, a technology solutions provider, developed Connect, a dating app for young adults. The app aims to help people find social and romantic connections through personalized matchmaking, social discovery, and secure messaging.

Connect was built using a combination of popular technologies. React Native, a JavaScript framework was used to create a seamless user experience across both iOS and Android platforms. Node.js, a server-side runtime environment, powered the app's backend, ensuring efficient and scalable performance. MongoDB, a NoSQL database, was chosen for its flexibility and ability to handle large volumes of data. Finally, Amazon Web Services (AWS) provided a reliable and scalable cloud infrastructure to support the app's growing user base.

By using these technologies, Zenesys was able to create a strong and engaging dating app that caters to the specific needs and preferences of young adults. Connect offers a user-friendly interface, advanced matching algorithms, and a secure environment for users to connect with like-minded individuals.

RAK Logistics, a global logistics company, faced challenges in managing their sales process due to fragmented systems. They partnered with Zenesys to implement a Salesforce-based solution to streamline their sales funnel, improve lead tracking, and enhance overall sales efficiency.

Zenesys provided a customized Salesforce implementation that included data integration, automated lead tracking, real-time reporting, and training. This resulted in significant improvements for RAK Logistics, including:

• Improved lead conversion
• Enhanced productivity
• Centralized data
• Seamless collaboration

The Salesforce implementation helped RAK Logistics achieve a more efficient and effective sales process, ultimately driving business growth.

Clear Vision, a leading provider of eyeglasses and sunglasses, was facing challenges in keeping up with the evolving e-commerce landscape. Their existing website was outdated and lacked the features and functionality to compete effectively online. They needed a robust and scalable e-commerce platform that could provide their customers with a seamless and personalized shopping experience.

Key Challenges

• Outdated Website: The existing website may have been outdated and lacked the modern features and functionalities that consumers expect in today's digital age. This could have negatively impacted their online presence and customer experience.
• Limited Online Presence: The company's online presence may have been limited, making it difficult to reach a wider audience and compete with larger online retailers.
• Lack of Personalized Experience: The website may not have offered a personalized shopping experience, making it difficult to cater to the diverse needs and preferences of their customers.
• Inefficient Inventory Management: They may have struggled with inefficient inventory management, leading to stockouts and missed sales opportunities.
• Difficulty in Customer Service: Providing timely and effective customer service may have been a challenge due to their limited online presence and outdated systems.

Zenesys Solution

Clear Vision partnered with Zenesys to develop a state-of-the-art e-commerce platform built on the Kentico. Kentico is a powerful and flexible platform that provides a wide range of features ideal for building complex e-commerce solutions.

• Website Design and Development: We designed a user-friendly and visually appealing website that showcases Clear Vision’s extensive collection of eyeglasses and sunglasses. The website is responsive and optimized for all devices, ensuring a seamless experience for customers on desktops, tablets, and smartphones.
• E-commerce Functionality: We integrated a comprehensive e-commerce solution into the website, enabling customers to browse products, add items to their cart, and checkout securely. The platform supports various payment methods and offers real-time shipping quotes.
• Content Management System (CMS): Kentico provides a user-friendly CMS that allows Clear Vision to easily manage website content, such as blog posts, product descriptions, and landing pages. This empowers Clear Vision to keep their website content fresh and up-to-date.

Key Features

To provide a superior customer experience and drive online sales, Clear Vision's e-commerce platform incorporated the following key features:

• Inventory Management: An advanced inventory management system was implemented to:
• Track stock levels: Accurately monitor the quantity of each product in real-time.
• Prevent stockouts: Proactively restock products before they run out of stock.
• Virtual Try-On: This innovative feature allowed customers to virtually try on different frames and lenses, providing a more personalized shopping experience and reducing return rates.
• Safe and Trustworthy Delivery: Clear Vision partnered with reliable shipping carriers to ensure secure and timely delivery of products to customers, building trust and confidence.
• Customization: The platform offered customization options, allowing customers to personalize their eyeglasses and sunglasses with various lens types, frame styles, and colors.
• Secure Payment: A secure payment gateway was implemented to protect customer data and ensure safe and hassle-free transactions.
• Live Tracking: Customers could track their orders in real-time, providing them with peace of mind and transparency throughout the shipping process.
• Virtual Assistant: A virtual assistant was integrated into the platform to provide customers with instant answers to their questions, improving customer support and satisfaction.

A US-based construction company, specializing in large-scale infrastructure projects, faced significant inefficiencies in their internal operations due to outdated manual processes and a lack of real-time data access for field teams. These challenges led to delays, miscommunication, and increased costs. The client sought a technology solution to streamline their workflows, improve collaboration, and enhance overall project efficiency.

BrickBite is a platform designed to streamline project management for the construction industry. It provides tools to simplify communication, resource management, and collaboration among contractors, site managers, and clients. The goal was to build an efficient digital solution to reduce project delays and budget overruns by improving transparency and accountability across all teams.

With the growing complexity in the construction sector, BrickBite sought to develop a centralized hub that could handle multiple projects simultaneously, ensuring the flow of information remained seamless. The challenge was to create a user-friendly interface that could adapt to the dynamic nature of construction projects while managing multiple stakeholders effectively.

Our client is a food delivery company(A startup) based in Sydney, Australia. They are seeking to expand their market reach, enhance user experience, and optimize delivery efficiency. With a focus on customer satisfaction and innovation, they aim to create a cutting-edge food delivery app that caters to the diverse needs of their target audience. The client's competitive landscape includes established players in the Australian food delivery market, making it essential to differentiate their app through exceptional features and a seamless user experience.

To address the challenges, Zenesys proposed a comprehensive solution that incorporated the following key features:

• User-Friendly Interface: A visually appealing and intuitive interface for easy navigation and ordering.
• Real-Time Tracking: GPS-enabled tracking of orders, providing customers with up-to-date information on their delivery status.
• Multiple Payment Options: Integration with popular payment gateways to offer a variety of payment choices.
• Efficient Delivery Management: A robust system for optimizing delivery routes, assigning orders to drivers, and managing real-time updates.
• Customer Support Integration: Integration with customer support channels for efficient issue resolution and feedback collection.
• Scalability: A scalable architecture to accommodate future growth and increasing demand.
• Marketing and Promotion Tools: Built-in features to support marketing efforts and attract new customers.
• Data Analytics: Integration with analytics tools to track performance metrics, identify trends, and make data-driven decisions.
• Integration with Restaurants: A seamless process for partnering with restaurants and managing menu updates.
• Security Features: Robust security measures to protect customer data and prevent fraudulent activities.

In the field of agriculture, they wanted to provide comprehensive solutions to their intended customers, who are farmers. They faced many challenges, such as crop damage by pests, unpredictable weather patterns to get precise market insights, and more.

They approached the Zenesys team to build something exceptional in the Agriculture App Development that can resolve all the farmer's challenges and give them practical solutions such as crop disease diagnosis, real-time weather updates, personalized recommendations, and connect farmers with industry experts to get reliable market insights.

Zenesys developed a client-centric app for a leading environmental law firm in California. The firm faced challenges with inefficient dispute resolution, poor user experience, and heavy reliance on manual processes. Zenesys built a custom app with features like automated dispute management, a user-friendly interface, and robust content integration. The app enhanced user engagement, streamlined operations, and improved dispute resolution efficiency, ultimately allowing the law firm to better serve its diverse client base.

RCMC is the official religious website of Mecca Madiana. Zenesys helped the client by making their CMS easy to use and uploading content effortlessly. As a result, they experienced increased traffic on the website. Our unparalleled approach helped our clients resolve the difficulty they were facing while operating their website.

Cinch is a community service company connecting caregivers and care-receivers. It is a US based organization. Zenesys helped Cinch by optimizing the workflow and aided with a responsive and intuitive application. We centralized the platform to make tracking of schedules easy for the caregivers.

CKE is a Poland based company that is involved in eateries. Zenesys helped it in migration. For smooth and hassle-free user-friendly experience, we migrated from Sitecore to Kentico. The customer experienced growth in the revenue and site maintenance became cost-effective.

Havells is an electronic e-commerce platform. Zensys helped them develop a website from scratch with Kentico. The website worked smoothly. They experienced growth in business and engagement on websites. Hence the conversion rate also experienced a spike.