Mahmoud Mohamed
Posted 3 months ago
bad technical support team and bad communication and significant delays in the delivery of website
I had an disappointing experience working with Addicta While there is one area where they truly excel, the rest of the experience was riddled with issues.
The only aspect of their service that I can rely on is their UX design team. They really know how to create intuitive, visually appealing, and user-friendly interfaces. The design elements were well thought out, and the user experience on the website was seamless. However, beyond that, the rest of the experience was not good.
they struggled to meet deadlines, causing significant delays in the delivery of our website.
Their technical support team was also a major letdown. Whenever we ran into issues or needed assistance, their responses were slow or completely unhelpful. It felt like we were left to figure things out on our own, without the guidance we expected
The only aspect of their service that I can rely on is their UX design team. They really know how to create intuitive, visually appealing, and user-friendly interfaces. The design elements were well thought out, and the user experience on the website was seamless. However, beyond that, the rest of the experience was not good.
they struggled to meet deadlines, causing significant delays in the delivery of our website.
Their technical support team was also a major letdown. Whenever we ran into issues or needed assistance, their responses were slow or completely unhelpful. It felt like we were left to figure things out on our own, without the guidance we expected
What was the project name that you have worked with Addicta?
action for electrical industries
What service was provided as part of the project?
Web Development
Describe your project in brief
website and ecommerce for our company
What is it about the company that you appreciate the most?
The only aspect of their service that I can rely on is their UX design team
What was it about the company that you didn't like which they should do better?
technical support, communication and delivering on time
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $0 to $10000
- Completed
- E-commerce
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