Angle2

UX design of complex web applications

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Angle 2 is a team of UX experts certified by Nielsen Norman group, which does only one thing — design and redesign of SaaS, complex web applications and marketplaces. And does it perfectly. 

We stand for the results, based on a solid background, which ensures your business high-quality appearance. We do UX research, Prototyping, UI design, pixel-perfect HTML/CSS/js code. Eventually, we make user interfaces intuitive and easy-to-use with quality proven by users and business owners

We design and redesign any kind of complex web application: management systems, SaaS and dashboards. Also, deep domain knowledge and UX/UI experience make us experts with healthcare management systems.

We are giving our customers the possibility to enjoy our cooperation. Our clients know, that we are always there for them. Always keep promises and never sacrifice quality, this is the motto that stands behind our culture. 

Certifications

ISO 27001
$25 - $49/hr
10 - 49
2016
Locations
Ukraine
Obolon, Kyiv, kyiv 04209
Estonia
Tuukri 19-315, Tallinn, Harju 10152
+380962461382

Focus Areas

Service Focus

50%
30%
20%
  • Web Designing (UI/UX)
  • Software Development
  • App Designing (UI/UX)

Client Focus

70%
30%
  • Small Business
  • Medium Business

Industry Focus

30%
30%
15%
10%
10%
5%
  • Business Services
  • Healthcare & Medical
  • Oil & Energy

Angle2 Executive Interview

Yuriy Lazebnyi
Yuriy Lazebnyi
Client Service Director
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Please introduce your company and give a brief about your role within the organization.
We are a UX design agency with the main focus on designing complex web applications. We design from scratch and redesign user interfaces in various fields: healthcare, HR, LMS, management systems. The agency is based on three key practical values: never sacrifice quality, always keep promises, communicate smoothly.

My role in the agency is finding and managing clients as well as preventing or resolving conflicts. In other words, my responsibility area is happy clients :)
What is the story behind starting this company?
My business partner and I previously worked together in an outsourcing company. It was (and actually is) a really good company but we believed that we can create our own agency with better client service and better processes inside the agency.

We wanted to work in a cheerful environment and make great things for our clients. And I am happy to say we have accomplished it! Of course, there’s also room for improvement but we can be already proud of our team and our portfolio.
What are your company’s business model–in house team or third party vendors/ outsourcing?
We have an in-house team. But from time to time, we involve third-party vendors when we need a specific back-end tech stack.
How does your company differentiate itself from the competition?
  • Focus: only web applications
  • Research-based design 
  • Strong values
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
Most of our clients come to us with Healthcare, HR, LMS, or management web applications. Yes, our customers are repetitive, the ratio about 50%. It could have been higher if all our clients had multiple projects. Actually, we have been working with clients for years. Our first client is still with us!
Please share some of the services that you offer for which clients approach you the most for?
  • Design of web applications: from UX research to front-end code.
  • Redesign of web applications: from UX audit to a new design.
  • Design management. It’s a crucial service when a client has a huge system.
  • Full-cycle development of web applications.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
According to some review platforms, we have a 95-100% client satisfaction rate. It has been the master concern for us from the beginning. For this purpose, we developed our values and made them practical. Every single member of our team shares these values and this, we believe, makes our team comfortable to work with.
What kind of support system do you offer to your clients for catering to their queries and issues?
We are always in touch. So clients can contact us with any task or problem and be sure that they will be heard and the task will be completed in agreed terms. We invite most of the clients in our Slack workplace and come to their own place (Slack or MS teams).
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We prefer fixed budgets with Pay per Milestone. Sometimes, however, we can agree on T&M contracts (it’s about 10% of all contracts)
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
Quality defines cost. If we can't provide a customer with a high-quality solution within their budget, we politely refuse to take their project. Our minimal budget was about $4,000 for the design (without front-end).
What is the price range (min and max) of the projects that you catered to in 2020?
$10,000 — 50,000. It’s hard to say since we have ongoing projects with big annual budgets.
Where do you see your company in the next 10 years?
5x bigger than now, Fortune500 clients.

Angle2 Clients & Portfolios

Design of an innovative law practice management system
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Design of an innovative law practice management system
  • Design of an innovative law practice management system screenshot 1
$10001 to $50000
35 weeks
Legal & Compliance

We helped develop a comprehensive ERP system for law firms, based on research and testing with legal professionals. This system simplifies employee workflows and decreases efforts by implementing automation of the workflows and generating document templates.

Redesign of a Silicon Valley tech startup raised $11M+ of investments
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Redesign of a Silicon Valley tech startup raised $11M+ of investments
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$50001 to $100000
100 weeks
Information Technology

We optimized the tools for workflow automation and alert management, which improved the processes and increased the efficiency of the entire platform.

This project is a startup, so new requirements appear as soon as the client gets new feedback from their users. Our approach is flexible, so we select the most suitable methods to provide value and quality on each stage of the project.

Redesign and development for a vast laboratory equipment marketplace
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Redesign and development for a vast laboratory equipment marketplace
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$100001 to $500000
100 weeks
Healthcare & Medical

Our client had an ongoing business in supplying laboratories with equipment and chemicals. The initial shopping experience was slow.

5 million products in a database made browsers lag, and the client’s order confirmation had an iteration of successive calls with the support team. As a result, the marketplace had a low conversion rate, and an excessive load on the support team.

Our team created from scratch the huge platform for a marketplace that covers different user roles, and operates globally, managing over 5 million products.

Redesign of an engaging writing game in close collaboration with users
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Redesign of an engaging writing game in close collaboration with users
  • Redesign of an engaging writing game in close collaboration with users screenshot 1
  • Redesign of an engaging writing game in close collaboration with users screenshot 2
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$10001 to $50000
26 weeks
Gaming

Through our conversations with users and detailed feedback at every stage of the design process, we gained insights into users' motivations and needs that resulted in the perfect balance between the writing and gaming aspects of the product.

Many writers strive to write every day, but struggle to get it done. To help them find motivation, our client invented a game for writing.

The game has a large community of writers who have been using the system every day for several years. However, the system also had some usability issues which descreased the retention of new users. That’s why the client reached out to our agency to improve the user experience and help them attract more users.

Electronic Health Record System (EHR)
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Electronic Health Record System (EHR)
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$100001 to $500000
77 weeks
Healthcare & Medical

Challenges:

The product is 16 years old. During this time, it was created and improved by varios experts. Thus the product was extremly inconsistent and not user-friendly. Our task was to make a truly complex product easy to understand. And also make the development process undestandable and simple for the team.

Delivery:

Hi-Fidelity Interaction Prototype, UI language, design for all pages, design systems.

Result:

We have overcome the challenge of consistency in huge product. We have created patterns, components, elements and bases from which everything is built.

Telemedicine app for EHR system
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Telemedicine app for EHR system
  • Telemedicine app for EHR system screenshot 1
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$10001 to $50000
12 weeks
Healthcare & Medical
  • Industry: Health Care.
  • Product type: a telemedicine web application for doctors and patients.
  • Deliverables: persona, Information Architecture, prototype, UI design and Angular.js code
  • Duration: 3 months.

Initial requirements

Our team has been working on the EHR system for almost 2

years. 

We received a request to create an interface for telemedicine products, which will be integrated with the EHR system but still will be an independent product.

COVID-19

With the outbreak of the global pandemic, we realized that now more than ever telemedicine will be relevant. 

After all, this technology solves many problems at the same time. It helps solve the problem of congestion in the hospital. 

Solves the problem with an initial examination, initial consultation at home. And also this is a great opportunity to monitor the condition of the patient at home. Indeed, many patients were treated for the virus at home. 

Goals

  • Create a quick and easy way for the patient. How to look for a doctor, how to schedule a consultation.
  • To envisage ways for different patients: from those who have already been to the hospital and are going for a second consultation online to those who do not know which doctor they are looking for.
  • Integrate a new product into the existing EHR system.

Result

  • We have created a quick and easy flow for the patient. 
  • We have covered cases for different patients: from those who have already been to the hospital and are going for a second consultation online to those who do not know which doctor they are looking for.
  • We have integrated a new product into the existing EHR system.

Angle2 Reviews

5.0 7 Reviews
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  • Web Designing (UI/UX)
  • App Designing (UI/UX)
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Rita Gonçalves

They were so involved that it felt like they were an integral part of the team.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$50001 to $200000
In Progress
Oil & Energy

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Review Summary

We are pleased with the positive results we have achieved while working with Angle2. We are currently implementing these outcomes within our organization and are excited to see the final outcome. Angle2 was very easy to communicate with throughout the process and they maintained a consistent level of pressure, making us feel as though they were an integral part of our team. Additionally, they displayed a good understanding of our business knowledge.

What was the project name that you have worked with Angle2?

SmartWatt

What service was provided as part of the project?

Web Designing (UI/UX)

Describe your project in brief

Full redesign the UX/UI of our web platform.

What is it about the company that you appreciate the most?

Have to say, we're really impressed with their ability to complete tasks, their speedy learning, and their top-notch project management skills. They're a real asset!

What was it about the company that you didn't like which they should do better?

Figma files probably may be better organized. The project is large and sometimes it can be difficult to keep track of everything.

Eduardo Loria

The results have been fantastic!

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000
Completed
Gaming

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Review Summary

Working with Angle2 was a breeze. We communicated through Slack and had weekly progress update calls. They were always quick to respond and transparent in reporting their hours worked. We were able to discuss this information with them before any invoicing or charges were issued. The transparency of the process created a trusting atmosphere, allowing us to focus on our work and deliver excellent results. Angle2 ensured that all our team members were included in the conversations and their voices were heard throughout the process, giving us a true sense of partnership.

What was the project name that you have worked with Angle2?

4thewords

What service was provided as part of the project?

Web Designing (UI/UX)

Describe your project in brief

Redesign of an online writing game and community portal.

What is it about the company that you appreciate the most?

We were pleasantly surprised at how simple and efficient the process was with Angle2. In the past, I've had experiences with other design providers that involved missed deadlines, unreasonable budgets, and incomplete projects. However, with Angle2, everything went smoothly according to plan. They followed through on their promises regarding cost, timeline, and quality. We didn't have to constantly remind them to deliver on time, and they even exceeded our expectations in some areas. Overall, working with Angle2 was a very positive experience.

What was it about the company that you didn't like which they should do better?

I have noticed a small area for improvement in the project's cost estimation. However, I understand that our redesign was extensive, with well over 100 screens on both desktop and mobile. Despite this, the team was proactive in addressing the issue when we realized we were over budget, they came up with a strategy that allowed us to complete the project at a fair price.

Ricardo Pineda

They’re very aware of what they’re doing and how they’re doing it.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$50001 to $200000
Completed
Healthcare & Medical

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Review Summary

We were highly impressed with Angle2's efficient and prompt efforts in meeting all of our requirements. The entire process has been smooth and productive, resulting in an impressive final product. The cycle method we’ve implemented is swift and efficient. Our development time has decreased as we now have a specific design to follow for creating screens and modules. Overall, we are very satisfied with the results and grateful for the hard work put in by Angle2.

What was the project name that you have worked with Angle2?

NeoDeck

What service was provided as part of the project?

Web Designing (UI/UX)

Describe your project in brief

The complete redesign of the 16-year-old patient health records system that is used by doctors in clinics system, transitioning it from desktop software to a web application

What is it about the company that you appreciate the most?

The Angle2 team is exceptional. They’re very aware of what they’re doing and how they’re doing it. Additionally, they offer valuable insights and create solutions that satisfy the UX for the users.

Absolutely happy with the quality of work delivered by the team.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$50001 to $200000
In Progress
Information Technology

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Review Summary

They really care about our success and I can see that they invest a lot of time and effort into researching and planning before creating something for us. The whole team is very good to work with, as they consistently deliver on time and remain highly organized.

What was the project name that you have worked with Angle2?

SaaS platform

What service was provided as part of the project?

Web Designing (UI/UX)

Describe your project in brief

B2B SaaS platform for software developers

What is it about the company that you appreciate the most?

I really appreciate with the level of care and dedication displayed by every member of their team towards our project. Before suggesting designs, they made sure to thoroughly understand our domain and users by conducting research. The Angle2 team is dedicated and it shows in the quality of their work, which is not something that everyone takes the time to do.

What was it about the company that you didn't like which they should do better?

It might be unnecessary to have a project manager for every engagement, so perhaps it should be optional. Even though the PM doesn't take up much time or bill many hours, not everyone values having one.

Edmond Husseini

Looking forward to working with the Angle2 team again

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000

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Review Summary

We engaged Angle2 to audit, polish up and redesign our web application UX & UI. We’re happy with all the work that has been delivered.

They have a good command of English so language hasn’t really been a barrier, this was a key consideration for us.

I was also impressed with a number of other things. First of all they were quick... they were responsive to Slack messages, and the pace at which work was completed was generally high. Second of all I was impressed with their UX/UI design skills. It didn’t take long for them to understand our product, and the UX/UI recommendations they made were all very thoughtful.

They were able to think as product owners and challenge us where necessary... this was very important to us.

Last but not least they were pleasant to work with, we established a good rapport with them very early on.

The only reason why I give them a 4/5 on 'Ability' is that we put a lot of effort into establishing workflows up front but there were still areas where the project management could be improved. I gave them this feedback and I'm happy to say that they took steps to rectify this.

What service was provided as part of the project?

App Designing (UI/UX), Web Designing (UI/UX)

Andrew Ward

Angle2 are reliable, courteous, and care about doing a good job

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

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Review Summary

We have a large in-house team, however, we work with Angle2 for certain elements of our projects when we are at full capacity. This includes elements our UI design work, as well as front end HTML, CSS and ReactJS View coding.

We have had a great experience with Angle2 and have found them to be reliable and professional. We have used them for several years now.

What service was provided as part of the project?

App Designing (UI/UX)

Oksana Bober

Strong and talented design team

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

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Review Summary

Angle2 team is a very strong and creative team, which goes far and beyond to propose the best solutions, give working recommendations and deliver on time and promise.
Our company returns for several projects with Angle2

What service was provided as part of the project?

App Designing (UI/UX), Web Designing (UI/UX)