Elevating Experiences & Empowering Connections

Since 2007, when we were established as a wholly owned subsidiary of Türk Telekom, we have been focusing on people and integrating advanced technologies into our systems, developing industry-specific technological solutions, and designing excellent end-to-end customer experiences for our customers.

We make a difference with the wide range of privileged services we offer, from contact center solutions to quality solutions, digital solutions to outsourcing management.

Our competent teams empowered by our experience in a diverse set of industries such as healthcare, telecommunication, finance, transportation, retail, e-commerce and energy are able to respond to changing customer habits quickly, and we work with the aim of maximizing customer satisfaction in line with the principle of providing uninterrupted services 24 hours a day, 7 days a week.

Certifications

ISO 9001:2015
ISO 27001
Great Place To Work
Turkey Turkey
Acibadem Mah. Acibadem Cad. No:150 34660 Üsküdar, Istanbul, Istanbul 34660
0090 216 666 44 44
Netherlands Netherlands
Kingsfordweg 151, Amsterdam, North-Holland 1043GR
00902166664444
Turkey Turkey
Ac?badem Mah. Ac?badem Cad. No:150 34660 Üsküdar/?stanbul, Istanbul, Istanbul 34660
0090 216 666 44 44
Netherlands Netherlands
Kingsfordweg 151, Amsterdam, North-Holland 1043GR
< $25/hr
10000+
2007

Service Focus

Focus of BPO Services
  • Back Office Services - 50%
  • Call Center Services - 50%
  • Inbound - 50%
  • Outbound - 50%
Focus of Business Services
  • Answering Services - 20%
  • Data Entry - 20%
  • Training & Development - 20%
  • Payroll - 10%
  • Staffing - 10%
  • Recruitment - 10%
  • Data Processing - 10%
  • Customer Service Training - 100%

Industry Focus

  • Financial & Payments - 22%
  • Other Industries - 19%
  • Transportation & Logistics - 15%
  • Public Sector - 15%
  • Oil & Energy - 8%
  • Retail - 7%
  • Insurance - 5%
  • Other - 9%

Client Focus

70% Large Business
30% Medium Business

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