Elevating Experiences & Empowering Connections

Since 2007, when we were established as a wholly owned subsidiary of Türk Telekom, we have been focusing on people and integrating advanced technologies into our systems, developing industry-specific technological solutions, and designing excellent end-to-end customer experiences for our customers.

We make a difference with the wide range of privileged services we offer, from contact center solutions to quality solutions, digital solutions to outsourcing management.

Our competent teams empowered by our experience in a diverse set of industries such as healthcare, telecommunication, finance, transportation, retail, e-commerce and energy are able to respond to changing customer habits quickly, and we work with the aim of maximizing customer satisfaction in line with the principle of providing uninterrupted services 24 hours a day, 7 days a week.

Certifications/Compliance

ISO 9001:2015
ISO 27001
Great Place To Work
Turkey Turkey
Kocayol Cad , Kerem Bey Sk. No:2, Bostanci, Istanbul, Istanbul 34744
00902166664444
< $25/hr
10000+
2007

Service Focus

Focus of BPO Services
  • Back Office Services - 50%
  • Call Center Services - 50%
Focus of Business Services
  • Answering Services - 20%
  • Data Entry - 20%
  • Training & Development - 20%
  • Payroll - 10%
  • Staffing - 10%
  • Recruitment - 10%
  • Data Processing - 10%

Industry Focus

  • Financial & Payments - 22%
  • Other Industries - 19%
  • Transportation & Logistics - 15%
  • Public Sector - 15%
  • Oil & Energy - 8%
  • Retail - 7%
  • Insurance - 5%
  • Other - 9%

Client Focus

70% Large Business
30% Medium Business

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Client Portfolio of AssisTT

Project Industry

  • Transportation & Logistics - 100.0%

Major Industry Focus

Transportation & Logistics

Project Cost

  • $50001 to $100000 - 100.0%

Common Project Cost

$50001 to $100000

Project Timeline

  • 100+ Weeks - 100.0%

Project Timeline

100+ Weeks

Clients: 1

  • Turkish Airlines

Portfolios: 1

Sürat Kargo Müşteri Entegrasyon Süreci

Sürat Kargo Müşteri Entegrasyon Süreci

  • Sürat Kargo Müşteri Entegrasyon Süreci screenshot 1
$50001 to $100000
100+ weeks
Transportation & Logistics

Assistt is a call center services provider to Sürat kargo which is a popular cargo comapny in Turkey. Assistt serves them by providing effective call center services through call center agents and effective softwares to use in order to support their customers and spend time for both agents and customers.

This project works until now