Avenga

Transforming Industries

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Avenga is a global IT and digital transformation consultancy serving verticals such as pharma & life science, insurance, finance automotive, real estate. Avenga has more than 2500 professionals with offices in Germany, Poland, Ukraine, the U.S., and Malaysia. Services include digital strategy, customer experience, technology consulting, solution engineering, product development, and staffing. 

Certifications

ISO 27001
$50 - $99/hr
1,000 - 9,999
2019
Locations
United States
18 Overlook Ave, 9 Rochelle Park, New Jersey, New Jersey 07662
+19083124068
Germany
Bahnhofsvorplatz 1, Cologne, Nordrhein-Westfalen 50667
+490221846300
Poland
26 Przyokopowa Str, Warsaw, Warsaw 01-208
+48022 29 05 805
Ukraine
73 Heroiv UPA Str, Lviv, Lviv 79000
+380676 705 051

Focus Areas

Service Focus

30%
20%
10%
10%
10%
5%
5%
5%
5%
  • Software Development
  • Web Designing (UI/UX)
  • IT Services
  • Big Data & BI
  • Artificial Intelligence

Client Focus

60%
30%
10%
  • Medium Business
  • Small Business
  • Large Business

Industry Focus

35%
20%
10%
10%
10%
10%
5%
  • Healthcare & Medical
  • Insurance
  • Real Estate

Avenga Executive Interview

Yuriy Adamchuk
Yuriy Adamchuk
Group CEO
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Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
Over the past year, we have received about 300 website visitors from GoodFirms. The low bounce rate of 24% indicates that they align well with our target audience and have a genuine interest in our services.
Please introduce your company and give a brief about your role within the organization.
Avenga is a global digital transformation and custom software development company. As of September 2022, I have taken on the role of CEO. In this position, my primary responsibilities include overseeing the execution of Avenga's vision and global strategy, driving the expansion into new markets, managing change within the organization, and facilitating integration efforts.

Before becoming CEO, I held various C-level positions at Avenga, including Chief Operating Officer (COO), Chief Digital Officer (CDO), and Country Director for the United States and Ukraine.
What is the story behind starting this company?
In 2019, we embarked on a remarkable journey by merging four independent IT companies from Germany, Poland, and Ukraine. This strategic decision to unite our collective expertise and resources under one DNA laid the foundation for Avenga's future success. Many big enterprises simply require their partners to have a kind of omnipresence. If they deal with you, they want to be sure you can serve all their offices and needs worldwide.

Since our inception, we have grown rapidly, both organically and through strategic acquisitions. By now, we have a workforce of over 4,000 professionals and a presence in 31 offices across Europe, Asia, Latin America, and the United States – yet, we are still at the very beginning of our story. 
What are your company’s business model–in house team or third party vendors/ outsourcing?
We leverage our bestshoring capabilities in Europe, Latin America, and South East Asia to provide state-of-the-art digital transformation and software engineering services to our customers worldwide.
How does your company differentiate itself from the competition?
Avenga has a straightforward success formula, which consists of 4 pillars – obsession with our client's challenges, a strong engineering DNA, deep industry expertise, and a flexible engagement model. Let me elaborate:

Firstly, we want to be in front of our clients as early in their digital journey as possible. In that way, clients can benefit from engaging Avenga the most. We have hundreds of use cases and great expertise, and it’s hard to surprise us with the complexity of the business cases that our customers are facing. We can help them to address their problems faster and more efficiently.

Secondly, we have a highly-skilled, client-focused team that delivers end-to-end, mission-critical solutions to our clients. We strongly emphasize understanding their individual needs and requirements, enabling us to deliver tailored solutions that address their specific challenges and create a significant competitive advantage.

Thirdly, we have a deep understanding of our client’s business domain in such areas as life sciences, financial services, or manufacturing. We can connect the business problem to the best technological solution and deliver projects end-to-end.

Lastly, we leverage our best-shoring capabilities. It gives our clients the freedom of choice:  If costs are an issue, they might want to work with an engineering team from a certain country and location. If they wish to have personal connections, face-to-face conversations, and a team constantly at hand, they can choose meetings in person and on-site teams in their respective countries. Or they can decide they want a combination of both – whatever they prefer, we can provide it.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We serve best-in-class enterprises, especially in Healthcare and Life Sciences, Banking, Financial Services & Insurance, Industrials, and IT. Our average client tenure of 7.5 years showcases the trust and repeat business we receive and highlights our position as a reliable and preferred partner in these industries.
Please share some of the services that you offer for which clients approach you the most for?
We offer comprehensive services and support our clients with projects along the entire digital value chain – from digital strategy to software implementation, user experience, IT solutions, and managed services. Our clients approach us most frequently for digital transformation and custom software development.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
At Avenga, we place a strong emphasis on client satisfaction and continuously strive to exceed their expectations. As a result, our score consistently ranks high in the Net Promoter Score (NPS) survey we conduct annually. However, we all know that maintaining high client satisfaction requires continuous effort and improvement, so we do not rest on our laurels.

To fulfill our client's needs and requirements, we adopt a tailored approach for every project. We closely collaborate with our clients to understand their specific needs, goals, and expectations. This allows us to design and implement solutions that align perfectly with their unique requirements.
What kind of support system do you offer to your clients for catering to their queries and issues?
Each client's needs and wishes are unique, as are the projects. Therefore, we don’t have a standardized approach. Instead, we prioritize effective communication with our clients throughout the entire project lifecycle. This includes regular meetings, progress updates, and transparent reporting. We value our clients' input and actively seek feedback to ensure their needs are met at every project stage.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
Our agreements with our clients are as varied as the projects we implement. Depending on the nature of our work, we can work on a T&M or fixed budget basis. These are our predominant models.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget have you worked for? What is the price range (min and max) of the projects that you catered to in 2022?
With new clients, we typically start with a Proof of Concept (POC), Minimum Viable Product (MVP), or a discovery phase, which generally ranges from $50,000 to $200,000. Subsequent projects usually have a minimum budget between 0.5 to 1 million US dollars and reach tens of million dollars eventually.

When it comes to existing clients, we are flexible, and there are virtually no limits. Whatever they need, we provide them with the necessary expertise, teams, and delivery resources to effectively meet their evolving needs and solve their challenges.
Where do you see your company in the next 10 years?
We have a clear plan to establish ourselves as a prominent player in global digital transformation over the years to come, with a strong focus on the life sciences and financial services sectors.

Our vision for the next decade includes several key milestones. We plan to expand our global platform presence, further optimize our go-to-market strategies, and enhance verticalization, focusing on key regions such as the US, DACH (Germany, Austria, Switzerland), and other Western European countries.

Additionally, we will continue to leverage our M&A platform for inorganic growth, employing a focused approach to strategic acquisitions that accelerate our expansion and enhance our capabilities. Combined with offering a comprehensive suite of state-of-the-art technologies, this will further strengthen our position as a leader in end-to-end custom software development and digital transformation.

Avenga Clients & Portfolios

Salesforce to power up financial business processes
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Salesforce to power up financial business processes
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Not Disclosed
85 weeks
Financial & Payments

Client

A leading global financial consultancy that offers financial products and services to individual investors, businesses, financial advisors, and institutional investors.

Challenge

Our Client ran into a situation where there were some gaps in their ability to transfer and share data between 2 business units as both were using separate Salesforce environments. A lack of interaction and a unified employees’ experience might result in losses because the processes took too long or they didn’t do right by customers through poor data entry and needless to’s and fro’s. So they needed a diligent technology partner and Salesforce expert to support their development efforts in merging 2 Salesforce environments. 

Avenga role and solution

Working closely with the client’s solution leads, the team conducted a meticulous business analysis and several design sessions. This helped the client define a strategy of migration from Salesforce Classic (with many missing features) to Salesforce Lightning along with a workflow and architecture design of the entire system and all their global organizations. That, in turn, made all the latest CRM capabilities available to the clients’ business. The solution was aimed at optimizing internal company processes and simplifying interactions between departments.

The Avenga development team continues to support the client’s team by taking part in the ongoing implementation of the solution, which includes:

  • Redesign and enhancement of the existing Salesforce Classic system to meet the latest Salesforce Lightning design standards
  • Data migration, as well as being engaged in a functionality migration, to consolidate 2 Salesforce environments into one
  • As a further development, it is planned to merge all Salesforce environments accompanied by the onboarding of every one of the client’s team that’s involved (sales, marketing, customer engagement, etc).

Results

The Avenga team is helping the client to achieve some key milestones in re-energizing their internal business processes and workflows. Some key benefits include:

  • Added visibility and access to unified information on sales, service, reporting, analysis and transparency of internal business processes, all thanks to unified data sharing across departments.
  • Faster cross-organizational interactions and delivery of results due to the automation of business processes.
Custom Cloud Solution Architecture Design
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Custom Cloud Solution Architecture Design
  • Custom Cloud Solution Architecture Design screenshot 1
Not Disclosed
50 weeks
Legal & Compliance

Client
Based in the USA, a360inc is a leading technology and outsourcing solutions provider to the legal, financial services and mortgage industries.

Challenge
a360inc partnered with Avenga to design a platform for legal case management in the residential mortgage industry. The goal of the system was to challenge the existing market leaders and become a new industry standard. Due to the industry specifics, the solution was to be hosted within their own data center, but they intended to move it to the cloud eventually, as soon as their customers are ready.

Avenga role and solution

The Avenga team started with discovery workshops together with subject matter experts in the existing case management systems in order to analyze functionality provided by the legacy systems. 

As the next step, we designed alternative architecture candidates based on primary system use cases and quality attribute requirements. After a trade-off analysis and POC experiments, we opted for a hybrid cloud-agnostic SaaS architecture that can be deployed either in an on-premise environment or in the cloud. The solution would utilize a combination of custom-developed and off-the-shelf microservices running on Kubernetes to decouple the system from the underlying infrastructure. IT, DEV, and QA environments were planned to be in the cloud so as to reduce the burden on their data center.
The team also designed a domain model for core entities and mapped it to legacy systems’ data models.

Results

Avenga’s partnership with a360inc resulted in industry-level architecture documentation for a new extended case management system, including architectural views, technology trade-off, POC results, etc . The team also prepared a detailed multi-year implementation plan covering key activities, milestones, roles, and costs of iterative solution implementation and phased customer migration.

Integrated cloud solution for smart business insights
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Integrated cloud solution for smart business insights
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Not Disclosed
50 weeks
Financial & Payments

Client

Hunt Mortgage Group, a subsidiary of Hunt Companies, Inc, is a leader in financing all types of commercial real estate throughout the United States.

Business challenge

 In today’s competitive business environment, it’s critical to optimize operations and costs, get transparent and real-time insights on demand, while proposing the best financial option for the customers quickly. Because of this, the client needed to overcome challenges posed by the traditional loan origination process. They partnered with Avenga to build a secure, accessible, and reliable cloud solution that would streamline internal processes, reduce human errors and help improve business efficiency.

Avenga role and solution

The Avenga team developed an integrated custom cloud solution hosted
on AWS that provides efficiency across the client’s loan and lien business processes. The solution  included:

  • design of the event-driven architecture

  • implementation of the global system infrastructure

  • building of the multi-component key system modules

The team enabled the solution’s scalability, security, performance and overall efficiency by using the capabilities of AWS (AWS Fargate, a serverless compute engine for hosting system modules; Amazon SNS and Amazon SQS for asynchronous messaging; AWS CloudWatch for system health monitoring and alerting; Amazon Aurora for a compatible relational database).

Results

A secure cloud-enabled solution that helped to overcome challenges posed by the traditional loan origination process. It allowed for automated flows, reduced overhead, minimized costly errors, shortened the application process, and improved customer experience.

Trov - Advanced BI Solution for Effective Decision-Making
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Trov - Advanced BI Solution for Effective Decision-Making
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Not Disclosed
100 weeks
Financial & Payments

Challenge

The client needed a BI and reporting solution for making faster insurance-related decisions while monitoring organization growth and sharing statistics with the appropriate management groups and partners.

Avenga Role and Solution

Together with the client's team, we built an effective data visualization solution and enriched its functionality with 3rd party integrations for more effective interaction between users. We introduced a complex architecture and specifically built a warehouse, allowing it to collect data across focused markets and internal departments for customized reports.

Results delivered

The developed solution helped them gain actionable insights and understand business performance based on statistical methods and machine learning techniques. The users can now cooperate within a unified reporting environment with advanced filtering and dashboards to make full use of the information throughout the organization.

UMA, an AI-powered assistant
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UMA, an AI-powered assistant
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Not Disclosed
100 weeks
Information Technology

Client

UMA is a conversational AI consulting and development company providing smart integration and simplified intelligence in the vastly complex AI and IoT market.

Business Challenge

The client partnered with Avenga seeking the support of a tech-savvy professional team in order to scale and deliver their product UMA across enterprises. UMA is a privacy-first digital assistant for enterprises that improves office productivity with AI and business intelligence. The client needed:

  • Scalability, the UMA application was needed to run on tablets in addition to smartphones as a display both inside and outside meeting rooms for better productivity
  • A trusted partner demonstrating technical capabilities and expertise crucial to their development requirements
  • Speed to market, augmenting the in-house team with relevant skills to ensure the flawless launch of UMA product

Avenga Role and Solution

Working closely with UMA, the Avenga team co-developed a unique UMA platform, consisting of UMA Book, UMA Sense and UMA Vision which allows a business to instantly transform a workplace into an intelligent space.

  • UMA Book is designed to improve the meeting culture of organizations by providing a privacy-first digital assistant for enterprises that interlinks business applications into one place and improves productivity using natural conversational AI. It integrates seamlessly with Office365 and is available on mobile apps and in business chat services such as Slack, Microsoft Teams, Workplace by Facebook, and Webex Teams.
  • UMA Sense is a privacy-first IoT sensor technology that enables businesses to manage and monitor occupancy in the workplace and other public spaces. Originally designed to measure and control metrics like temperature, electricity usage, air quality, parking, or eclectic charging availability, the module has been adapted to help manage a safe return to work during the pandemic. 
  • UMA Vision is a central hub that allows companies to monitor and manage all the technology and devices throughout the workplace – from sensors to audio and visual equipment to building occupancy and space utilization. UMA Vision provides Business Intelligence dashboard that comes as standard for UMA Book and UMA Sense customers.

Results

Avenga helped UMA to put innovation into a real-world secure solution for sustainable business.

Our team co-developed a digital assistant for enterprises to smartly orchestrate the meeting space usage through O365 and G-Suite plug-ins combined with sensor technology to provide business intelligence for actionable insight. 

The solution connects all business apps to one single user-friendly interface and, using natural conversational AI voice control, reshapes the meeting routines.

Telehealth suite for improved patient experience
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Telehealth suite for improved patient experience
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Not Disclosed
52 weeks
Healthcare & Medical

Client

M3 Healthcare Technologies

US-based technology provider for the healthcare and life science industries for over 20 years. They employ next-gen tech in the realms of accessible care, cost-effective delivery, and customer experience.

Challenge

The client needed a number of telehealth apps with broad functionality which would be integrated into a single innovative service delivery system.

Avenga Role and Provided Solutions

Consultancy: Solution audit

We evaluated, analyzed, and made recommendations for all aspects of the existing solution: project structure, mobile development framework and quality assurance from a financial and operational view, alongside a business-specific perspective.

Full-cycle development: Telehealth app suite

Our certified mobile development team designed and implemented a set of mobile apps with vital features fitting the original business ecosystem, to ensure that it would be a complete solution that solves routine issues along the way, like functionality, errors, and compatibility.

Data science

Through the use of data science, the team boosted the solution’s data accuracy and powered the telehealth application with value-added functionality, like cost prediction, provider ranking, and geolocated provider’s data.

Results

  • A  secure, scalable, and affordable suite of telemedicine apps in line with the modern market trends allowing the client to generate revenue.
  • Fully-fledged healthcare cost containment and a care coordination platform due to its thorough redesign, restructuring, and smooth integration of feature-rich healthcare apps.
  • The value-added consumer advocacy process for end-customers due to accurate cost prediction, provider’s analytics and other data-enriched functionality for the most cost-effective care in their network.
  • Empowered the client to deliver innovation on time and within budget due to meticulous decision-making support with solution architecture design and implementation.
  • Accelerated time-to-market for the new app introductions, increased customer engagement and ability to monetize the telehealth solution due to end-to-end quality management services.

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