Avneesh Oberoi, Owner at TDC LLC
Posted 2 months ago
Awful
Unfortunately, my experience with this company has been among the most unprofessional I’ve encountered. Despite their high ratings on platforms like HubSpot, my engagement revealed a very different reality. Here’s a summary of my concerns:
1. Unprofessional Communication: Olsen, the SVP of Sales, was dismissive and unprofessional. When I provided documented feedback on the shortcomings of his team, he dismissed my concerns, even contradicting factual issues we had tracked via email.
2. Lack of Expertise: The company did not provide the subject matter experts they promised. This significantly hindered the progress and success of our project.
3. Poor Implementation Process: No clear implementation plan was provided, leaving my team to navigate the project without guidance.
4. Wasted Resources: The lack of professionalism and support cost us thousands of dollars and wasted valuable time.
1. Unprofessional Communication: Olsen, the SVP of Sales, was dismissive and unprofessional. When I provided documented feedback on the shortcomings of his team, he dismissed my concerns, even contradicting factual issues we had tracked via email.
2. Lack of Expertise: The company did not provide the subject matter experts they promised. This significantly hindered the progress and success of our project.
3. Poor Implementation Process: No clear implementation plan was provided, leaving my team to navigate the project without guidance.
4. Wasted Resources: The lack of professionalism and support cost us thousands of dollars and wasted valuable time.
What was the project name that you have worked with Cetdigit?
CRM implementation
What service was provided as part of the project?
Implementation Services
Describe your project in brief
CRM implementing for hubspot for sales and marketing hubs
What is it about the company that you appreciate the most?
Nothing
What was it about the company that you didn't like which they should do better?
I think the lack of expertise, accountability, and the lack of understanding of business ethics The SVP sent me an email with the following “I am also confused that as a business owner working with so many big names you mentioned, how much you are spending your time (and mine) on this matter. Is it really worth it?”
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $0 to $10000
- In Progress
- Food & Beverages