“Awful”
Unfortunately, my experience with this company has been among the most unprofessional I’ve encountered. Despite their high ratings on platforms like HubSpot, my engagement revealed a very different reality. Here’s a summary of my concerns: 1. Unprofessional Communication: Olsen, the SVP of Sales, was dismissive and unprofessional. When I provided documented feedback on the shortcomings of his team, he dismissed my concerns, even contradicting factual issues we had tracked via email. 2. Lack of Expertise: The company did not provide the subject matter experts they promised. This significantly hindered the progress and success of our project. 3. Poor Implementation Process: No clear implementation plan was provided, leaving my team to navigate the project without guidance. 4. Wasted Resources: The lack of professionalism and support cost us thousands of dollars and wasted valuable time.
