Chatpliance Consultancy

Chatpliance Consultancy is an AI automation company built specifically for retail and ecommerce businesses.

Most retail stores we work with share the same problems when they find us. Carts are abandoned with no automated follow-up. Product questions go unanswered after business hours. Product recommendation via calls,  Returns are processed manually by staff. Support response times are slow enough to cost sales and five-star reviews. These are not technology problems — they are revenue problems. And every one of them has a specific fix.

We build and deploy CynAI — a conversational AI suite designed exclusively for retail and ecommerce operations. CynAI handles cart recovery, product Q&A, return automation, voice support, inventory tracking, email automation, and real-time revenue reporting. It operates across chat, voice, WhatsApp, Messenger, SMS, and email.

CynAI integrates directly with your CRM — so contact records, conversation history, order data, and support interactions sync automatically. No manual data entry. No disconnected systems. Setup takes 48 hours. No developer required on the client side.

Every client receives a monthly performance report showing carts recovered, revenue attributed, resolution rate, and response time improvements. Agreed optimizations are implemented as part of every plan.

We work as a hands-on implementation and optimization partner. We track your results like they are our own. Serving B2B, B2C, and C2C commerce brands across North America.