Where Human Talent Meets Cutting-Edge AI Precision

At ConnectPeak, AI is at the heart of everything we do. From voice agents to automated customer outreach, we leverage AI to ensure that your customers receive consistent, high-quality interactions every time. While AI powers consistency, our human agents fuel continuous improvement. We view our agents not just as service providers but as key contributors to the evolution of our AI technology. At ConnectPeak, we don’t view ourselves as just a service provider—we’re a Revenue Customer Experience Outsourcing firm. Every strategy we implement, every solution we craft, is designed to help your business generate more revenue through better customer experiences. We’re so confident in our ability to drive results that we offer performance-based pricing to select clients and situations. This means we align our success with yours—when you win, we win. Performance-based pricing is available to businesses that meet specific criteria, offering a flexible and mutually beneficial partnership model where results truly matter.

United States United States
633 W. 5th Street, Los Angeles, California 90071
+12132386925
< $25/hr
50 - 249
2024

Service Focus

Focus of Artificial Intelligence
  • Deep Learning - 10%
  • Machine Learning - 10%
  • ChatGPT Development & Integration - 10%
  • Generative AI - 10%
  • Speech & Voice Recognition - 10%
  • AI Consulting - 10%
  • AI Integration & Implementation - 20%
  • OpenAI - 10%
  • Prompt Engineering - 10%
Focus of BPO Services
  • Customer Service - 10%
  • Virtual Assistant - 10%
  • Telemarketing - 10%
  • Chat Services - 10%
  • Lead Generation - 10%
  • Call Center Services - 50%
Focus of RPO Services
  • End to End RPO - 40%
  • Project RPO - 30%
  • On Demand RPO - 30%

Industry Focus

  • Financial & Payments - 20%
  • Healthcare & Medical - 20%
  • Advertising & Marketing - 10%
  • Consumer Products - 10%
  • Information Technology - 10%
  • Real Estate - 10%
  • E-commerce - 10%
  • Insurance - 10%

Client Focus

90% Small Business
10% Medium Business

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