Managed IT services allow businesses to delegate their IT operations or outsource their IT to an expert third-party organization that specializes in handling some or all of the responsibilities associated with your IT operations. Sometimes the organization lacks the workforce, or they don’t have the internal skill set to properly maintain their network, servers, workstations and other IT devices. These third-party organizations, known as Managed Service Providers (MSPs), are responsible for the entirety or portions of a business’ IT systems, as agreed upon in a written Service Level Agreement or commonly referred to as an SLA. Essentially you are shifting the risk associated with your hardware, software and network performance over to the Managed IT Service provider that you agreed with.
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Managing IT Services for a Restaurant Business
Review Summary
What service was provided as part of the project?
IT Services
What is it about the company that you appreciate the most?
The timely support, detailed diagnostics and suitable solutions were very impressive. We strongly recommended CTG tech to those who are looking for prompt response to tackle their IT needs. The expert team at CTG Tech will meet the expectations and help in overall business growth.
What was it about the company that you didn't like which they should do better?
No, we didn’t find any.
Trustworthy Company that Offers Exceptional Service Quality
Review Summary
What service was provided as part of the project?
IT Services
What is it about the company that you appreciate the most?
I like the immediate and proper response that the CTGTech team provides in cases of emergencies. In such situations prompt response is of utmost importance. So we are very glad that CTGTech, without fail, always comes to our aid quickly when we need it the most.
What was it about the company that you didn't like which they should do better?
Not in my humble opinion.