Dihardja Software

Loop Health is a startup founded by medical professionals who wanted to create a comprehensive digital self-care platform for diabetic type-2 patient. The mobile app focuses on 3 pillars: monitoring, content, and coaching. The app has blood sugar monitoring and food and daily activities log. There is also health programs containing educational articles, videos and more to help patients achieve their health goals. Lastly, the app also offers one-on-one coaching sessions with Diabetic Consultants. The Loop Health team initially started with Bubble apps for their MVP. But after facing various limitations, the Loop Team reached out to Dihardja Software to create custom mobile apps that could meet the needs of their users. The app is currently available to select participants only.

Before we start designing Loop Health mobile applications, Dihardja Software team together with Loop Health team performed user research, user testing and in-depth interviews with users and coaches. Upon considering the feedback from the user, coach, and business side, we designed and developed native iOS and Android applications, as well as a web portal for coaches.

• Benchmarking to similar apps with data logging and coaching feature to find the best practice for Loop Apps
• Conducting user testing and in depth interview to gather information about users’ frustrations and unmet needs
• Designing mobile app for iOS and Android and web dashboard for coach
• Developing native iOS & Android applications
• Developing web backend and content management system (CMS)

Merekku is a trademark and patent registration service in Indonesia and a proud subsidiary of Inter Patent Office. Merekku simplifies trademark registration and renewal processes, making them easy, fast, and secure. With Merekku, you can check the availability of a trademark,
submit a new trademark application, and extend an existing one—all in just a few simple steps.

Dihardja Software helped Merekku turn their vision into reality by developing a responsive, user-friendly website that streamlines the trademark registration and renewal process. From initial concept to final deployment, our team worked closely with Merekku to design an intuitive interface that allows users to check trademark availability, submit new applications, and extend existing registrations with minimal effort. Optimized for both desktop and mobile, the platform ensures a seamless experience for users accessing it from any device.With strategic UI/UX design, robust security measures, and scalable technology, Dihardja Software provided Merekku with a powerful platform that enables businesses to protect their brands effortlessly.

The team at Siloam Hospitals, one of Indonesia’s largest private hospital networks, aimed to create a seamless digital experience for their patients. We helped them build their web and mobile applications end-to-end, including features like online booking, teleconsultation, medical records access, and prescription services—marking a first for the Indonesian market. The app has significantly improved patient satisfaction and loyalty, while internal tools we developed streamlined workflows for doctors and nurses.

MySiloam mobile app has been used by more than 200,000 users. It is ranked among the Top 5 apps in the Medical category in Indonesia, with a 4.78★ average rating on the App Store and Play Store.

Sarinah is a state-owned enterprise and the oldest department store in Indonesia. To stay relevant in the modern times, the company not only went through a major building renovation, but also established a digital presence with a new mobile app.

Dihardja Software helped Sarinah’s team develop Sarinah native mobile application for iOS and Android. Our team also provides consulting advice for the Sarinah IT and Digital team in their effort to incorporate its ERP (enterprise resource planning) software, third party loyalty and gift voucher system and other services into the mobile app to provide user with a seamless user experience. We also developed a content management system (CMS) for the mobile app, so the Sarinah Digital team can update article and inform customers on ongoing promotions. Our customer service messaging feature also equipped Sarinah Digital team with a tool to interact and quickly respond to customer inquiries in this digital age.

Jakarta Aquarium and Safari (JAQS) is the largest indoor zoo in Indonesia hosting over 3500 species of animals in almost 1 hectare of areas. The zoo consist two floors and twelve zones comprising aquatic habitat and a more recently introduced safari habitat. Their previous website has all the information in one-page format with dark blue theme that represent their aquarium floor. However since they recently introduced a safari area and a new logo, the JAQS team wants to redesign the website. In redesigning the website, the JAQS team also wants to increase the time people spend on the website by providing more information about Jakarta Aquarium and Safari and ultimately increase conversion rate. Being able to easily update the information on the website is also essential for them, since operational hours and availability often change frequently due to COVID-imposed restrictions. Lastly, they want to appeal to their visitors base who are mainly families with young kids, group of friends and couples, with a bright and vibrant look on their website.

Responding to Jakarta Aquarium & Safari’s team goals and concerns, we conducted several user interviews to get user’s feedback about their existing website. From the interviews and brainstorming session, we come up with several suggestions and ideas to achieve their goals. We break down the one-page format into multiple web pages so that each unique experiences in JAQS can be explained more thoroughly. We also created a dedicated page for ticket information and promotions, so customer can buy ticket with confidence through the website. Our design team also came up with a bright and vibrant combination of blue and orange colors to emphasize not only the aquatic habitat, but also their new safari habitat. Lastly we rebuilt the website using WordPress, which has built-in content management system that the team can easily access to update the website content more frequently.