Stasha Johnston, Senior Vice President Marketing at at MONIN Americas
Posted on Feb 14, 2022
DNAMIC
5 Reviews
Verified
Building the best.
DNAMIC provides the technologies, talent, and strategy to ensure your digital transformation initiatives are built to deliver real value. We provide certainty.
We are a full-service nearshore outsourcing firm with an automation mindset specializing in Software Development, Quality Assurance, Software Testing, and Digital Production.
As a creative technologist company, our primary goal is to be our client’s partner, solve their technological requirements with high quality, build trust, and enable innovation and automation in all projects.
Our work is proudly trusted by large enterprises such as Warner Music Group, Discovery Channel, and international marketing agencies like Droga5.
We’ve been developing projects since 2014, evolving and adapting to the new market needs and latest technologies to give our clients cutting-edge and up-to-date IT Consulting expertise.
Costa Rica
San Pedro,
San Jose,
San Jose
10104
$50 - $99/hr
50 - 249
2014
Review Analytics of DNAMIC
- 5
- Total Reviews
- 5.0/5
- Overall Rating
- 0
- Recent Reviews
What Users Say
A trusted partner with reliable and skilled team members who truly make a difference for our business
Stasha Johnston , Senior Vice President Marketing at at MONIN Americas
Dnamic has been an incredible partner.
Brian Draper , Director, Software Engineering at at Real Green Systems
100% recommended
Cecilia Monge Mata
They Deliver Results
Randy Combs
Great technology partner
Yuri Iskhakov
What Users Like The Most
- Partnership, technical expertise, ability to locate high quality talent.
- Agile process Diversified team Fast and responsive Forward-thinking
- Honesty, integrity and reliability as partners and experts in the SEO/SEM field AND in the LatAm region
What Users Like The Least
- No areas of concern
- More communication with senior executives, check ins to continue/further the partnership
Detailed Reviews of DNAMIC
5 Reviews
- All Services
- Mobile App Development
- Web Designing (UI/UX)
- Relevance
- Most Recent
- Rating: high to low
- Rating: low to high
Brian Draper, Director, Software Engineering at at Real Green Systems
Posted on Aug 04, 2021
Dnamic has been an incredible partner.
Cecilia Monge Mata
Posted on Apr 22, 2021
100% recommended
Randy Combs
Posted on Mar 12, 2021
They Deliver Results
Yuri Iskhakov
Posted on Nov 24, 2020
Great technology partner
Executive Interview of DNAMIC
Arturo García
CEO
Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
A few weeks ago, I was waiting for confirmation from a new potential client, and then I shared one of the GoodFirms reviews on my LinkedIn profile, the client saw the post, engaged with it, and the next day he signed the contract, bringing in new business to DNAMIC.
GoodFirms reviews are vital to support the honesty and quality of our services for our new clients. It is also a fantastic tool for our current clients to share their experiences and confirm their experience working with us.
GoodFirms reviews are vital to support the honesty and quality of our services for our new clients. It is also a fantastic tool for our current clients to share their experiences and confirm their experience working with us.
Please introduce your company and give a brief about your role within the organization.
DNAMIC is a Creative Technology company. We provide the technologies, talent, and strategy to ensure your digital transformation initiatives are built to deliver real value. We provide certainty. As the CEO and Co-founder of DNAMIC, I have had the opportunity to deploy my vision of creating a unique collaboration experience for both our clients and employees, this means, that our company has been built upon values, not just IT services, and we have been able to grow because we keep in mind that no technology or framework will ever substitute those values; appreciation for each other, excellence, and transparency.
What is the story behind starting this company?
I have always loved technology, and as a QA person, I felt a particular excitement every time I touched that keyboard and got myself ready to destroy those applications. Still, back in 2010, I was working for a large financial corporation managing complex testing projects, but quickly I realized that I was not happy; why? Quite simply, I was in the middle of an unwelcoming, cold, and snobbish work environment surrounded by not-so-approachable workmates, which directly impacted my desire to give my best. I immediately thought to myself, “Rather sooner than later, I’m going to build a company where people feel truly welcomed and appreciated.” By 2014 I joined forces with Andres Garcia, my CTO, and co-founder. Together, we made it our mission to ensure that anyone who trusted us enough to join DNAMIC knew how much I appreciate that decision and their presence in our professional life. That company that first started as a Mobile Development shop specialized in building native applications for the NYC market would soon expand to California, Texas, Europe, and Australia.
What are your company’s business model–in house team or third party vendors/ outsourcing?
All the work we provide to our clients is built in-house via software development or hiring and assembling high-value nearshore teams.
How does your company differentiate itself from the competition?
DNAMIC has successfully combined technology and agile frameworks to ensure a fully digitized service experience. Our clients exchange minimal emails and have few meetings to hire the help they need. Essentially, we have streamlined the process for our clients to react to market needs and leverage technology promptly.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
Our company serves seven core industries: music, marketing, transportations and logistics, e-learning, e-commerce, hospitality, and food and beverages. The vast majority of our clients are repetitive; over 80% of them have hired at least two projects with DNAMIC, and currently, over 50% of them have stayed with DNAMIC for more than three years.
Please share some of the services that you offer for which clients approach you the most for?
Staff Augmentation, Mobile Development, Web Development, Quality Assurance, Digital Production, and UX/UI Design.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
Less than 10% of our clients have requested a meeting to discuss a service that requires improvements. The reason being, we take good care of our employees and ensure the projects they work for, inspire them, and allow them to leverage their knowledge and experience. This simple technique creates a sweet spot for our teams to enjoy while doing what they do best; creating optimal technology solutions.
On the clients' side, our sales process has been refined to avoid generic solutions, but instead highly customize every project according to our clients' needs.
From a business philosophy perspective, we clarify that we do not work for money but for trust. We empower and train our employees to make the decisions that will benefit our clients the most.
On the clients' side, our sales process has been refined to avoid generic solutions, but instead highly customize every project according to our clients' needs.
From a business philosophy perspective, we clarify that we do not work for money but for trust. We empower and train our employees to make the decisions that will benefit our clients the most.
What kind of support system do you offer to your clients for catering to their queries and issues?
The support varies depending on the project stage:
- During Sales:
- Pre Sales Engineering Support
- During Project Execution:
- Project Management or Scrum Master Support
- Monthly Customer Satisfaction surveys
- Biweekly meetings with Customer Success to ensure and address all project concerns promptly.
- Continuous integration and continuous delivery to ensure our clients have access to real-time project progress
- SLA’s to solve customer issues
- After project completion:
- Warranty period
- Access to our Jira helpdesk
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
Fixed Cost, Pay per Milestone (could be in phases, months, versions, etc.)
- Monthly invoices for staff augmentation solutions
- Fixed cost
- Time and materials
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
DNAMIC builds fully customized mobile and web applications. The configuration of these solutions is so vast that we can’t define a minimum budget without project requirements.
What is the price range (min and max) of the projects that you catered to in 2020?
- Minimum: $10k
- Max: $1.2 million
Where do you see your company in the next 10 years?
DNAMIC currently serves 6 of the top 10 largest cities in the US and focuses on delivering services for the midsize and large-scale market from its two operations in Costa Rica. Within the next ten years, DNAMIC will serve all of those top 10 cities and expand its presence in Europe and Australia to support the operations we are currently building in Mexico, Colombia, and Argentina. We plan to increase our headcount to at least 100 new Full-Time employees every year for the next ten years.