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DNAMIC provides the technologies, talent, and strategy to ensure your digital transformation initiatives are built to deliver real value. We provide certainty.
We are a full-service nearshore outsourcing firm with an automation mindset specializing in Software Development, Quality Assurance, Software Testing, and Digital Production.
As a creative technologist company, our primary goal is to be our client’s partner, solve their technological requirements with high quality, build trust, and enable innovation and automation in all projects.
Our work is proudly trusted by large enterprises such as Warner Music Group, Discovery Channel, and international marketing agencies like Droga5.
We’ve been developing projects since 2014, evolving and adapting to the new market needs and latest technologies to give our clients cutting-edge and up-to-date IT Consulting expertise.
Locations
Costa Rica
San Pedro,
San Jose,
San Jose
10104
United States
153 West 27th Street,
NYC,
New York
10001
+1(347) 991-9855
United States
4007 Everts Street 1C,,
San Diego,
California
92109
Focus Areas
Service Focus
- Mobile App Development
- IT Services
- Web Development
- Software Development
- Web Designing (UI/UX)
Client Focus
- Small Business
Industry Focus
- Art, Entertainment & Music
- Hospitality
- Retail
DNAMIC Executive Interview
Arturo GarcÃa
CEO
Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
A few weeks ago, I was waiting for confirmation from a new potential client, and then I shared one of the GoodFirms reviews on my LinkedIn profile, the client saw the post, engaged with it, and the next day he signed the contract, bringing in new business to DNAMIC.
GoodFirms reviews are vital to support the honesty and quality of our services for our new clients. It is also a fantastic tool for our current clients to share their experiences and confirm their experience working with us.
GoodFirms reviews are vital to support the honesty and quality of our services for our new clients. It is also a fantastic tool for our current clients to share their experiences and confirm their experience working with us.
Please introduce your company and give a brief about your role within the organization.
DNAMIC is a Creative Technology company. We provide the technologies, talent, and strategy to ensure your digital transformation initiatives are built to deliver real value. We provide certainty. As the CEO and Co-founder of DNAMIC, I have had the opportunity to deploy my vision of creating a unique collaboration experience for both our clients and employees, this means, that our company has been built upon values, not just IT services, and we have been able to grow because we keep in mind that no technology or framework will ever substitute those values; appreciation for each other, excellence, and transparency.
What is the story behind starting this company?
I have always loved technology, and as a QA person, I felt a particular excitement every time I touched that keyboard and got myself ready to destroy those applications. Still, back in 2010, I was working for a large financial corporation managing complex testing projects, but quickly I realized that I was not happy; why? Quite simply, I was in the middle of an unwelcoming, cold, and snobbish work environment surrounded by not-so-approachable workmates, which directly impacted my desire to give my best. I immediately thought to myself, “Rather sooner than later, I’m going to build a company where people feel truly welcomed and appreciated.” By 2014 I joined forces with Andres Garcia, my CTO, and co-founder. Together, we made it our mission to ensure that anyone who trusted us enough to join DNAMIC knew how much I appreciate that decision and their presence in our professional life. That company that first started as a Mobile Development shop specialized in building native applications for the NYC market would soon expand to California, Texas, Europe, and Australia.
What are your company’s business model–in house team or third party vendors/ outsourcing?
All the work we provide to our clients is built in-house via software development or hiring and assembling high-value nearshore teams.
How does your company differentiate itself from the competition?
DNAMIC has successfully combined technology and agile frameworks to ensure a fully digitized service experience. Our clients exchange minimal emails and have few meetings to hire the help they need. Essentially, we have streamlined the process for our clients to react to market needs and leverage technology promptly.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
Our company serves seven core industries: music, marketing, transportations and logistics, e-learning, e-commerce, hospitality, and food and beverages. The vast majority of our clients are repetitive; over 80% of them have hired at least two projects with DNAMIC, and currently, over 50% of them have stayed with DNAMIC for more than three years.
Please share some of the services that you offer for which clients approach you the most for?
Staff Augmentation, Mobile Development, Web Development, Quality Assurance, Digital Production, and UX/UI Design.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
Less than 10% of our clients have requested a meeting to discuss a service that requires improvements. The reason being, we take good care of our employees and ensure the projects they work for, inspire them, and allow them to leverage their knowledge and experience. This simple technique creates a sweet spot for our teams to enjoy while doing what they do best; creating optimal technology solutions.
On the clients' side, our sales process has been refined to avoid generic solutions, but instead highly customize every project according to our clients' needs.
From a business philosophy perspective, we clarify that we do not work for money but for trust. We empower and train our employees to make the decisions that will benefit our clients the most.
On the clients' side, our sales process has been refined to avoid generic solutions, but instead highly customize every project according to our clients' needs.
From a business philosophy perspective, we clarify that we do not work for money but for trust. We empower and train our employees to make the decisions that will benefit our clients the most.
What kind of support system do you offer to your clients for catering to their queries and issues?
The support varies depending on the project stage:
- During Sales:
- Pre Sales Engineering Support
- During Project Execution:
- Project Management or Scrum Master Support
- Monthly Customer Satisfaction surveys
- Biweekly meetings with Customer Success to ensure and address all project concerns promptly.
- Continuous integration and continuous delivery to ensure our clients have access to real-time project progress
- SLA’s to solve customer issues
- After project completion:
- Warranty period
- Access to our Jira helpdesk
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
Fixed Cost, Pay per Milestone (could be in phases, months, versions, etc.)
- Monthly invoices for staff augmentation solutions
- Fixed cost
- Time and materials
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
DNAMIC builds fully customized mobile and web applications. The configuration of these solutions is so vast that we can’t define a minimum budget without project requirements.
What is the price range (min and max) of the projects that you catered to in 2020?
- Minimum: $10k
- Max: $1.2 million
Where do you see your company in the next 10 years?
DNAMIC currently serves 6 of the top 10 largest cities in the US and focuses on delivering services for the midsize and large-scale market from its two operations in Costa Rica. Within the next ten years, DNAMIC will serve all of those top 10 cities and expand its presence in Europe and Australia to support the operations we are currently building in Mexico, Colombia, and Argentina. We plan to increase our headcount to at least 100 new Full-Time employees every year for the next ten years.
DNAMIC Clients & Portfolios
Key Clients
- Discovery Channel
- Warner Music Group
- Reibus
- Arena Edge
- Honeygrow
DNAMIC Reviews
5 Reviews
- All Services
- Mobile App Development
- Web Designing (UI/UX)
- Relevance
- Most Recent
- Rating: high to low
- Rating: low to high
Stasha Johnston, Senior Vice President Marketing at at MONIN Americas
Posted on Feb 14, 2022
A trusted partner with reliable and skilled team members who truly make a difference for our business
Review Summary
The DNAMIC team is highly skilled in SEO and SEM, and we genuinely appreciate the work that their adept account managers do. They have developed our digital marketing campaigns and established our brand as a worthy advertiser in the Latin America region. They understand our business, and they have a genuine concern for our success. We can confidently provide them with direction, KPI's and budgets, and trust that they will work incredibly hard to meet and/or exceed our expectations. We have worked with their team for years, and have been lucky to celebrate wonderful successes with them as a partner.
What is it about the company that you appreciate the most?
Honesty, integrity and reliability as partners and experts in the SEO/SEM field AND in the LatAm region
The trust that we have with them to represent our brand properly and accurately, without our micromanagement
What was it about the company that you didn't like which they should do better?
More communication with senior executives, check ins to continue/further the partnership
Brian Draper, Director, Software Engineering at at Real Green Systems
Posted on Aug 04, 2021
Dnamic has been an incredible partner.
Review Summary
Dnamic has been an incredible partner. After struggling to find development and QA resources locally, we initially expanded our search across the US. After continuing to have staffing challenges we decided to look at a nearshore model. Of the 9 companies we screened across LATAM, Dnamic stood out in the crowd. Their roots as technologists, their commitment to partnership, and their dedication to their employees was evident.
In the ensuing 4 months we've added 11 development and QA resources across our SaaS and Mobile product offerings. All employees have been high quality, have great attitudes, and have ramped up quickly as full members of our team. In addition, all of these new resources speak very highly of working for Dnamic.
Dnamic has also been a great partner to us. I speak them daily in regards to ongoing staffing needs and logistics, but also touch base with them regularly to stay in sync on our current and future business needs. Dnamic is always quick to offer their insights and expertise in areas we are considering exploring.
I can't recommend them enough.
In the ensuing 4 months we've added 11 development and QA resources across our SaaS and Mobile product offerings. All employees have been high quality, have great attitudes, and have ramped up quickly as full members of our team. In addition, all of these new resources speak very highly of working for Dnamic.
Dnamic has also been a great partner to us. I speak them daily in regards to ongoing staffing needs and logistics, but also touch base with them regularly to stay in sync on our current and future business needs. Dnamic is always quick to offer their insights and expertise in areas we are considering exploring.
I can't recommend them enough.
What was the project name that you have worked with DNAMIC?
Fantastic Staffing Partner
What is it about the company that you appreciate the most?
Partnership, technical expertise, ability to locate high quality talent.
What was it about the company that you didn't like which they should do better?
No areas of concern
Cecilia Monge Mata
Posted on Apr 22, 2021
100% recommended
Review Summary
Our experience working with DNAMIC was more than good. 100% recommended for technology custom projects. They identified since day one our real needs. Check out their job: https://recluta.org/
Randy Combs
Posted on Mar 12, 2021
They Deliver Results
Review Summary
We have worked with DNAMIC since 2015, they are an extension of our team. Throughout all these years they’ve partnered with us to build a platform using an advanced stack of technologies to develop a unique suite of integrated applications, create a modern and engaging UX/UI that has been praised by Fortune 100's and will soon be deployed worldwide.
By the end of the first few days we were shocked by their knowledge and grasp for what we were building. They helped with analysts of the best architecture, implementation of AI features, UI Automation and testing, and migration to new platforms plus more. I have trusted DNAMIC with partnering with us and they responded in a way that allowed us the result as noted above. This is an incredible group of people you can count on, trust and work with.
By the end of the first few days we were shocked by their knowledge and grasp for what we were building. They helped with analysts of the best architecture, implementation of AI features, UI Automation and testing, and migration to new platforms plus more. I have trusted DNAMIC with partnering with us and they responded in a way that allowed us the result as noted above. This is an incredible group of people you can count on, trust and work with.
Yuri Iskhakov
Posted on Nov 24, 2020
Great technology partner
Review Summary
We've been working with Dnamic team for many years on several custom projects. Their team is very knowledgeable and highly qualified. We very much appreciate their fast response time and detailed organized process. Great team of developers and project managers ready to handle any type of complex projects. We highly recommend them.
What is it about the company that you appreciate the most?
Agile process Diversified team Fast and responsive Forward-thinking