Eptins

Top Website Design & Digital Marketing Company

5.0 2 Reviews
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Eptins is a trusted name for reliable Website Design & Digital Marketing. Being in business for many years, we have built a reputation for being among the best service provider in Jaipur. We’ve clients including individuals, small-scale businesses to large corporations. We’ve services for Website Designing and Digital Marketing Strategies and much more. Thus, connect with us for Web Design & Digital Marketing services and we can surely build a strong business partnership.

$100 - $149/hr
1,000 - 9,999
2010
Locations
India
5th Floor, Hai Alokik Heights, Shubash Marg, C-Scheme, Jaipur, Jaipur, Rajasthan 302001
+917891863427

Focus Areas

Service Focus

20%
10%
10%
10%
10%
10%
10%
5%
5%
5%
5%
  • Digital Marketing
  • Mobile App Development
  • Web Development
  • App Designing (UI/UX)
  • Web Designing (UI/UX)

Client Focus

75%
5%
20%
  • Small Business
  • Large Business
  • Medium Business

Industry Focus

10%
90%
  • Education
  • Other

Eptins Executive Interview

Anil Bairwa
Anil Bairwa
Designated Partner
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Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
Good, getting some traffic every month which results in few good inquiries.
Please introduce your company and give a brief about your role within the organization.
Eptins a 10+ year's old Quality IT Solution Agency with 80+ skilled and passionate designers, developers &marketers. We are known for our creativity, innovation, and on-time delivery of the work. I am Designated Partner & Digital Marketing Strategist at Eptins Enterprises LLP.
What is the story behind starting this company?
I was working in a small IT Company as a website designer& website developer and I was the project manager also so I have to play many roles out of my scope. As the company was so small they had a staff of 3 people only and trying to get as many projects as they can at any price. I worked for 2 years there and I was fed up with their process no values. I have to deal with such customers with no budget and higher expectations. So I left from there and formed Eptins with 2 of my colleagues we all 3 left our safe job with a vision to form a Quality IT Solution provider. After leaving job exactly after 1 month one of my partners gave up and left the Eptinsand joined another IT Company as an employee. Then again after 3 months, my other partner left Eptinsand joined the IT Company as an employee. I was struggling to get projects to get clients. Exactly after 6 months, I got a big client being referred from one of my old friends. And that was a project of $1000 I was so happy. I was working alone on that project and delivered it to the client. After few months I got a call from one of my partners threatening me to give his share as we did not do all paperwork of their leaving Eptins. But I was not afraid of them as I know I can prove they were not at all with me all this time so they don’t deserve anything. I know they will trouble me again in the future also. SoI applied for Eptins trademark from by individual application and got TM and after few years, Eptins was Registered     So he gave up threatening me and both agreed to file for firm dissolution and we dissolve the firm. ThenRegistered Eptins Enterprises LLP on 24 Aug 2015 with father as a partner.  And I started my company with a vision to provide IT solutions at the best price with international quality. I had the clear vision that I want to establish my company as a quality solution provider not just any like so other IT companies who just give any price to get customers. I will work for only those companies that understand quality. But yes above all I always kept in mind to value customer satisfaction at topmost priority. The client must be benefited from our services and his/her purpose must be solved for which they are hiring us.
What are your company’s business model–in house team or third party vendors/ outsourcing?
Both we have in-house as well as freelancers in our team. We outsource only 10% of projects that too only if we are occupied and can’t finish projects with an in-house team.
How does your company differentiate itself from the competition?
Well, we are known for our quality and on-time delivery in market. We do only what can be done well. We have shutdown our Website Designing & App Development department last year. We are only focusing on Data-Driven Digital Marketing. That most of our competition doesn’t understand. What differentiate us from our competition is our skills to provide unmatched results to clients.Most of our competition is taking marketing decisions on their experience and instincts but marketing decisions must be taken on basis of data not on personal opinion.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
Mostly Real Estate, Industrial Products Manufacturers, Café’s, Interior Designing Studio’s, Ecommerce Portals & Finance Industry. Yes, we have a 99% customer repetition rate.
Please share some of the services that you offer for which clients approach you the most for?
Landing Page Design, Pay Per Click Campaigns, Website Design, Sales Funnel, Auto Responder Setup, Conversion Rate Optimization, Data-Driven Marketing & Data Analysis.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
As we take the timely survey via NPA form we have a 98% satisfaction rate. We spend enough time to understand customer requirements, we schedule physical as well as zoom meetings to get clarity of customer needs.
What kind of support system do you offer to your clients for catering to their queries and issues?
We provide chat support, on-call support, email support, on-site support, and remote support via zoom meetings.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
Well for small projects that fall under $200 we charge 100% advance fixed cost, for projects that fall under $200 to $500 we divide the amount into 2 parts and more projects worth more than $500 we charge in milestones.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
Yes, we follow the minimum budget requirement rule, we don’t take projects worth less than $100.
What is the price range (min and max) of the projects that you catered to in 2020?
$100 was the minimum price range of our smallest project and $50,000 was the biggest project we worked on in 2020.
Where do you see your company in the next 10 years?
I see Eptins as a pioneer in a Data-Driven Digital Marketing solution provider with all A to Z marketing solution providers. I have plans to expand our marketing solutions to AI & ML-based. Apart from this, we will provide a 360-degree solution to all types of customers from small business owners to big giants of the corporate world. We will start our own Media house for video production as of now we have to outsource our video post production.

Eptins Reviews

5.0 2 Reviews
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Priyanka Agarwal

Best Services by EPTINS

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000

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Review Summary

A partner for our online business, always ready for problem solving in short time.
Very efficient plus they offer a wide range of services.
However most appreciated thing is their accuracy and seriousness, something rare in the web world. Also there management skills are quite impressive in compression to other companies.
Team efficient and efficacious, answering my request 24/7. Excellent service of great staff and talent. Very happy!

What service was provided as part of the project?

Web Development, Web Designing (UI/UX), Web Hosting

What is it about the company that you appreciate the most?

I like the most about their management work, answer my question within an hour. They communicated very well through a project management system that they set up. They always respond as fast as they can and always try to do their best to make their customers satisfied.

What was it about the company that you didn't like which they should do better?

Improvements? Absolutely not required.

Company Response
Eptins
Eptins

Thank Your Priyanka, It's been a wonderful experience working with you.

Posted on Jan 06, 2020
Mudit Gupta

Application Development

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000

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Review Summary

I am a small jewellery seller based in India and needed a mobile app to reach out to my customers. As other distributors & sellers were already doing it with their own mobile app. During my search one of my friend referred me about Eptins as he had done his mobile app too from them and was quite convinced with the app quality. I approached them and it took them sometime to understand my requirement; which later I understood they did it to make sure there's no confusion. And, the entire app development started within 1 week after I first contacted them. The best part is they do not email and annoy you with multiple updates. They use a task management tool, by which I came to know what exactly is being done today and what is planned for the coming week. They completed my app in near about 2months. And gave me an app support for 6months. Which no company did when I was searching for one. The team was responsive and was always available over Skype which made it easier for me to know about the status of my app development. Thanks again to the team.

What service was provided as part of the project?

App Designing (UI/UX), IT Services, Advertising

What is it about the company that you appreciate the most?

The best thing in this company is after the sale service. They delivered my project on given time even price was also affordable.

What was it about the company that you didn't like which they should do better?

They are strict for documentation. They have need to make it more flexible.

Company Response
Eptins
Eptins

Thank You Sir For Your Valuable Feedback. It's been our pleasure to serve you.

Posted on Jan 06, 2020