
A game changing experience with a team focused on our success and satisfaction.
What was the project name that you have worked with Exatosoftware?
Integration of Cloud Based Property Management Systems (PMS)
What service was provided as part of the project?
Software Development
Describe your project in brief
With the aim of modernizing the operation at Fairmont Sonoma Mission Inn & Spa, a cloud based Property Management System (PMS) was established toward achieving scalability, guest service generation, and overall efficiency improvement. Some of them include easing guest check ins and check outs, automating housekeeping schedules.
What is it about the company that you appreciate the most?
I found their team commitment to truly understanding our specific problems and creating solutions for them impressive. It was not just a Property Management Systems (PMS) provided to us, it was a system made to feel as if it were designed specifically for our resort.
What was it about the company that you didn't like which they should do better?
It is difficult to pinpoint a particular issue as they performed like an extension of the team.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $50001 to $200000
- Completed
- Hospitality