Co-founder at Labour the App
Posted on Aug 16, 2023
Fusion Tech
7 Reviews
Verified
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Hello our dear client!
Fusion Tech is a full-cycle web/mobile development and design agency that has been creating and supporting digital solutions for clients from more than 30 countries for more than 5 years. About 70% of our clients are regular and have already earned over $40 million using our services.
Over the years, we have implemented more than 180 projects, among them are 84 startups, and our partners have attracted more than $11 million in investments.
Our services are as follows: web and mobile development, UI/UX design, project audit, outstaffing.
Fusion Tech: We save your time and budget on hiring specialists.
Armenia
Kanaker 14P SH42 BN 14,
Yerevan,
Yerevan
0091
+37491074611
$25 - $49/hr
50 - 249
2018
Service Focus
Industry Focus
- Business Services - 30%
- Consumer Products - 30%
- Financial & Payments - 10%
- Healthcare & Medical - 10%
- Other Industries - 10%
- Real Estate - 5%
- Food & Beverages - 5%
Client Focus
70% Medium Business
30% Large Business
Review Analytics of Fusion Tech
- 7
- Total Reviews
- 5.0/5
- Overall Rating
- 0
- Recent Reviews
What Users Say
Co-founder
Deep understanding our requirements!
George Krashev , Founder at HR Network Club
Extremely professional and they care about the client and our needs
Shahil Maharaj , CEO & Co - Founder at 411Gen
Ongoing mobile app development for social consumer React Native application
Ann Baum , co-founder at Spillt
We have hired Fusion Tech as a vendor for cross-platform mobile app development
Dmitriy Fridlyand , Co-Founder at Neologic Software
What Users Like The Most
- Their designs - the team was talented and communicative and exceeded our expectations in terms of quality of the design.
- Deep understanding our tasks
- The quality of work and speed that has been provided
What Users Like The Least
- We had to operate across a few time zones which can be a challenge, but it was worthwhile to partner with them!
- Efficiency in problem solving. Deep understanding of requirements. Practical advice.
- At this time I am very pleased and do not have anything negative to say
Detailed Reviews of Fusion Tech
7 Reviews
- All Services
- Mobile App Development
- Web Development
- Relevance
- Most Recent
- Rating: high to low
- Rating: low to high
George Krashev, Founder at HR Network Club
Posted on May 08, 2023
Deep understanding our requirements!
Shahil Maharaj, CEO & Co - Founder at 411Gen
Posted on Nov 01, 2022
Extremely professional and they care about the client and our needs
Ann Baum, co-founder at Spillt
Posted on Aug 24, 2022
Ongoing mobile app development for social consumer React Native application
Dmitriy Fridlyand, Co-Founder at Neologic Software
Posted on Aug 08, 2022
We have hired Fusion Tech as a vendor for cross-platform mobile app development
Mark Kane, Co-Founder & CEO at Franchisely
Posted on Jul 18, 2022
Amazing working with Fusion Tech - very professional and efficient
Adam Arbour at ArbourSoft, Inc.
Posted on Jul 01, 2022
The team is incredibly motivated and self sufficient. Their level of service is impeccable and I appreciate their hands-on approach.
Client Portfolio of Fusion Tech
Project Industry
- Food & Beverages - 25.0%
- Social - 25.0%
- Other Industries - 25.0%
- Real Estate - 25.0%
Major Industry Focus
Food & Beverages
Project Cost
- $50001 to $100000 - 50.0%
- $10001 to $50000 - 25.0%
- $0 to $10000 - 25.0%
Common Project Cost
$50001 to $100000
Project Timeline
- 1 to 25 Weeks - 25.0%
- 51 to 100 Weeks - 75.0%
Project Timeline
51 to 100 Weeks
Clients: 4
- CloudPano
- SitterTree
- Foundee
- Sidekiker
Portfolios: 4
Executive Interview of Fusion Tech
Alexey Ivanov
CEO & Founder
Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
The mere presence of our company profile on GoodFirms not only significantly increased our attractiveness and credibility in the IT services market, but also increased the number of warm and cold leads.
Please introduce your company and give a brief about your role within the organization.
Fusion Tech is a reliable digital partner for more than 60 companies around the world. With our partners, we have been creating digital heritage in different business areas for more than five years and it is only the beginning.
Digital vendor - it is about people. And we’ve got no problem with that. I am proud of our international team with more than 100+ high-quality specialists who bring Fusion Tech’s culture to the masses.
As for me, I'm so proud to be the CEO and Founder who gathered together such professional people.
What is the story behind starting this company?
It seems to me that digital and innovation companies are created by people who try to automate business processes and make them more accurate and convenient, and our company is one of them.
My partner and I had got rich experience in digital and business areas before we set up Fusion Tech. I remember our first meeting. We were talking about our business vision, digital passion, etc. It was a cool journey. Before creating Fusion, we had five meetings, and at the end of each, I was more and more confident that we could create a powerful company. You know what? We’ve done it.
My partner and I had got rich experience in digital and business areas before we set up Fusion Tech. I remember our first meeting. We were talking about our business vision, digital passion, etc. It was a cool journey. Before creating Fusion, we had five meetings, and at the end of each, I was more and more confident that we could create a powerful company. You know what? We’ve done it.
Fusion Tech is not just a tech company. It is a child who is growing right in front of your eyes. Every year we grow up to 100% of the employees and also expand our business geography by working with partners from more than 30 countries.
What are your company’s business model–in house team or third party vendors/ outsourcing?
We use an in-house work model generally but as I have already said Fusion Tech is an international team and a small part of our employees have a hybrid work model.
Fast and correct solutions are an important part of our job because the third-party vendor is an IT department for our client but sometimes it looks like a fire brigade.
For me it is important to know the team that provides our partners with services, that’s why our guys have high skills and are always available to our customers and it is without any doubts.
I have been working in IT for more than six years and I have encountered a lot of difficult situations but most of the critical situations were when a company has an outsource or freelance staff from other countries and those employees disappear at the most important moment. Often employees are not afraid of any sanctions because they are from other countries and a median sum of money is less compared with litigation. It is a hard time for business owners and a lot of them are fixing financial and time and nervous loss. So our partners can count on us because they have a deal with an LLC that has an in-house team and values its reputation.
How does your company differentiate itself from the competition?
It is a brilliant question but, unfortunately, I haven't got an answer. I think feedback from our clients is the best assessment in any competition and we’ve got no problem with that. We have never investigated our competition because it takes a lot of time. We don't try to copy any successful model of other companies. I believe the copy is worse than the original. And completely sure if you want to build a successful company you must create something special like we did.
We have already developed a custom CRM and Staff platform. It helped us increase our sales by more than 33% and cut off the waiting time for requests between departments.
We have already developed a custom CRM and Staff platform. It helped us increase our sales by more than 33% and cut off the waiting time for requests between departments.
Also, we have a full cycle of project development (PM, QA, Devs, Managers) - all these people are based in-house, in the office, and communicate at arm's length with each other.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We create web software, mobile apps, and UI/UX design for the following areas:
- travel portals;
- healthcare;
- social networking;
- SAAS;
- POS Systems;
- chatbot apps and many more
We generally have a long-term relationship with our partners but if we talk about clients whose project has been implemented and they are going to create a new startup or develop a new function in their app, we can talk about 50+ % conversions.
Please share some of the services that you offer for which clients approach you the most for?
As I have already said Fusion Tech is a full-cycle company. We offer web and mobile development, UI/UX Design, QA, Project Management, Project Audit, and Code Review. Clients are equally interested in all these services.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
For now, it’s 5 of 5, but we never stop improving our services and skills, because, as it’s said, there is no limit to perfection.
What about the steps, here I can highlight several points. Firstly, it is feedback from them. You can check it out on GF. Secondly, services and apps that were created by our company are growing and developing. Thirdly, the monetary gain that our clients were able to get using the applications developed by our company. Fourthly, the conversion of customers.
Speaking about needs and requirements, our managers use an individual approach to each client.
What kind of support system do you offer to your clients for catering to their queries and issues?
As we create an IT department based on the partner company, we operate as a part of the business ecosystem. It helps us to be on the same page with clients and solve any problem on time.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
For our customers, the following payment terms are available - hourly and fixed ones.
Also, we can decompose the pull of tasks to compose MVP or proof of concept and share an estimation. It helps clients look at the product from a different angle and make the right choice. This kind of approach is saving clients' money and helps change something in the early stage.
Also, we can decompose the pull of tasks to compose MVP or proof of concept and share an estimation. It helps clients look at the product from a different angle and make the right choice. This kind of approach is saving clients' money and helps change something in the early stage.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If not, on what minimum budget you have worked for?
We fight for every customer. It’s a part of our company’s philosophy. Of course, not all negotiations achieve their goals, but there is no priority, we value every deal. With regard to budgets, we try to be as transparent as possible and give detailed information on each of our estimates.
What is the price range (min and max) of the projects that you catered to in 2022?
From $10,000 to $250,000.
Where do you see your company in the next 10 years?
We have prepared the base and accumulated enough experience to move on to support and digitalization of large businesses. Our model is ready to scale and seamlessly integrate IT departments into businesses of any size.
In the next 10 years, like the previous five ones, we will be actively helping our clients create their business legacy.
In the next 10 years, like the previous five ones, we will be actively helping our clients create their business legacy.