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Hello our dear client!
Fusion Tech is a full-cycle web/mobile development and design agency that has been creating and supporting digital solutions for clients from more than 30 countries for more than 5 years. About 70% of our clients are regular and have already earned over $40 million using our services.
Over the years, we have implemented more than 180 projects, among them are 84 startups, and our partners have attracted more than $11 million in investments.
Our services are as follows: web and mobile development, UI/UX design, project audit, outstaffing.
Fusion Tech: We save your time and budget on hiring specialists.
Locations
Armenia
Kanaker 14P SH42 BN 14,
Yerevan,
Yerevan
0091
+37491074611
United States
2144 E Republic Rd B103,
Springfield,
Missouri
65804
+1 (417) 429-0077
Focus Areas
Service Focus
- Software Development
- Mobile App Development
- Web Development
- App Designing (UI/UX)
- Web Designing (UI/UX)
Client Focus
- Medium Business
- Large Business
Industry Focus
- Business Services
- Consumer Products
- Financial & Payments
Fusion Tech Executive Interview
Alexey Ivanov
CEO & Founder
Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
The mere presence of our company profile on GoodFirms not only significantly increased our attractiveness and credibility in the IT services market, but also increased the number of warm and cold leads.
Please introduce your company and give a brief about your role within the organization.
Fusion Tech is a reliable digital partner for more than 60 companies around the world. With our partners, we have been creating digital heritage in different business areas for more than five years and it is only the beginning.
Digital vendor - it is about people. And we’ve got no problem with that. I am proud of our international team with more than 100+ high-quality specialists who bring Fusion Tech’s culture to the masses.
As for me, I'm so proud to be the CEO and Founder who gathered together such professional people.
What is the story behind starting this company?
It seems to me that digital and innovation companies are created by people who try to automate business processes and make them more accurate and convenient, and our company is one of them.
My partner and I had got rich experience in digital and business areas before we set up Fusion Tech. I remember our first meeting. We were talking about our business vision, digital passion, etc. It was a cool journey. Before creating Fusion, we had five meetings, and at the end of each, I was more and more confident that we could create a powerful company. You know what? We’ve done it.
My partner and I had got rich experience in digital and business areas before we set up Fusion Tech. I remember our first meeting. We were talking about our business vision, digital passion, etc. It was a cool journey. Before creating Fusion, we had five meetings, and at the end of each, I was more and more confident that we could create a powerful company. You know what? We’ve done it.
Fusion Tech is not just a tech company. It is a child who is growing right in front of your eyes. Every year we grow up to 100% of the employees and also expand our business geography by working with partners from more than 30 countries.
What are your company’s business model–in house team or third party vendors/ outsourcing?
We use an in-house work model generally but as I have already said Fusion Tech is an international team and a small part of our employees have a hybrid work model.
Fast and correct solutions are an important part of our job because the third-party vendor is an IT department for our client but sometimes it looks like a fire brigade.
For me it is important to know the team that provides our partners with services, that’s why our guys have high skills and are always available to our customers and it is without any doubts.
I have been working in IT for more than six years and I have encountered a lot of difficult situations but most of the critical situations were when a company has an outsource or freelance staff from other countries and those employees disappear at the most important moment. Often employees are not afraid of any sanctions because they are from other countries and a median sum of money is less compared with litigation. It is a hard time for business owners and a lot of them are fixing financial and time and nervous loss. So our partners can count on us because they have a deal with an LLC that has an in-house team and values its reputation.
How does your company differentiate itself from the competition?
It is a brilliant question but, unfortunately, I haven't got an answer. I think feedback from our clients is the best assessment in any competition and we’ve got no problem with that. We have never investigated our competition because it takes a lot of time. We don't try to copy any successful model of other companies. I believe the copy is worse than the original. And completely sure if you want to build a successful company you must create something special like we did.
We have already developed a custom CRM and Staff platform. It helped us increase our sales by more than 33% and cut off the waiting time for requests between departments.
We have already developed a custom CRM and Staff platform. It helped us increase our sales by more than 33% and cut off the waiting time for requests between departments.
Also, we have a full cycle of project development (PM, QA, Devs, Managers) - all these people are based in-house, in the office, and communicate at arm's length with each other.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We create web software, mobile apps, and UI/UX design for the following areas:
- travel portals;
- healthcare;
- social networking;
- SAAS;
- POS Systems;
- chatbot apps and many more
We generally have a long-term relationship with our partners but if we talk about clients whose project has been implemented and they are going to create a new startup or develop a new function in their app, we can talk about 50+ % conversions.
Please share some of the services that you offer for which clients approach you the most for?
As I have already said Fusion Tech is a full-cycle company. We offer web and mobile development, UI/UX Design, QA, Project Management, Project Audit, and Code Review. Clients are equally interested in all these services.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
For now, it’s 5 of 5, but we never stop improving our services and skills, because, as it’s said, there is no limit to perfection.
What about the steps, here I can highlight several points. Firstly, it is feedback from them. You can check it out on GF. Secondly, services and apps that were created by our company are growing and developing. Thirdly, the monetary gain that our clients were able to get using the applications developed by our company. Fourthly, the conversion of customers.
Speaking about needs and requirements, our managers use an individual approach to each client.
What kind of support system do you offer to your clients for catering to their queries and issues?
As we create an IT department based on the partner company, we operate as a part of the business ecosystem. It helps us to be on the same page with clients and solve any problem on time.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
For our customers, the following payment terms are available - hourly and fixed ones.
Also, we can decompose the pull of tasks to compose MVP or proof of concept and share an estimation. It helps clients look at the product from a different angle and make the right choice. This kind of approach is saving clients' money and helps change something in the early stage.
Also, we can decompose the pull of tasks to compose MVP or proof of concept and share an estimation. It helps clients look at the product from a different angle and make the right choice. This kind of approach is saving clients' money and helps change something in the early stage.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If not, on what minimum budget you have worked for?
We fight for every customer. It’s a part of our company’s philosophy. Of course, not all negotiations achieve their goals, but there is no priority, we value every deal. With regard to budgets, we try to be as transparent as possible and give detailed information on each of our estimates.
What is the price range (min and max) of the projects that you catered to in 2022?
From $10,000 to $250,000.
Where do you see your company in the next 10 years?
We have prepared the base and accumulated enough experience to move on to support and digitalization of large businesses. Our model is ready to scale and seamlessly integrate IT departments into businesses of any size.
In the next 10 years, like the previous five ones, we will be actively helping our clients create their business legacy.
In the next 10 years, like the previous five ones, we will be actively helping our clients create their business legacy.
Fusion Tech Clients & Portfolios
Key Clients
- CloudPano
- SitterTree
- Foundee
- Sidekiker
Fusion Tech Reviews
7 Reviews
- All Services
- Mobile App Development
- Web Development
- App Designing (UI/UX)
- Relevance
- Most Recent
- Rating: high to low
- Rating: low to high
Co-founder at Labour the App
Posted 8 months ago
Co-founder
Review Summary
The Fusion Tech team was incredibly responsive, timely, and talented. They used our ideas and mood board and created designs that are elegant and easy to use. Fusion Tech took feedback and acted as a thought partner making recommendations to make the design and functionality better. Timely and excellent communicators, we really value their partnership and highly recommend them.
What was the project name that you have worked with Fusion Tech?
Mobile app design
What service was provided as part of the project?
App Designing (UI/UX)
What is it about the company that you appreciate the most?
Their designs - the team was talented and communicative and exceeded our expectations in terms of quality of the design.
What was it about the company that you didn't like which they should do better?
We had to operate across a few time zones which can be a challenge, but it was worthwhile to partner with them!
George Krashev, Founder at HR Network Club
Posted 11 months ago
Deep understanding our requirements!
Review Summary
We have been working with Fusion Tech since 2018 and we have always been satisfied with their performance. They have been very supportive, reliable and always willing to take the time to discuss our concerns and respond to questions.
HR Network would highly recommend their service.
HR Network would highly recommend their service.
What was the project name that you have worked with Fusion Tech?
CRM/ATS for Recruitment Agency
What service was provided as part of the project?
Web Development, Web Designing (UI/UX)
Describe your project in brief
Develop CRM system for recruiting team(Node.js/React/AWS/Design).
What is it about the company that you appreciate the most?
Deep understanding our tasks
What was it about the company that you didn't like which they should do better?
Efficiency in problem solving. Deep understanding of requirements. Practical advice.
Shahil Maharaj, CEO & Co - Founder at 411Gen
Posted on Nov 01, 2022
Extremely professional and they care about the client and our needs
Review Summary
The team from the start were really professional and understanding. We have some challenges with our time management and they really cared about us and helped us reach out goal
What service was provided as part of the project?
Mobile App Development
What is it about the company that you appreciate the most?
The professional manner in which they handled all tasks and feedback
The team behind our protect lead by Elena and dimi
The brought in a QA person to help with testing on there own coat
What was it about the company that you didn't like which they should do better?
None, they are an A class team and keep up the good work
Ann Baum, co-founder at Spillt
Posted on Aug 24, 2022
Ongoing mobile app development for social consumer React Native application
Review Summary
Fusion Tech has been an incredible partner throughout the development process. They produce extremely high quality work, while allowing us to move significantly faster than expected. Their attentiveness to detail is unparalleled, and they often provide suggestions and input that dramatically improve the quality of the product. It is clear that they think holistically about the experience that we are building, rather than just checking boxes or meeting technical specifications. We would strongly recommend working with them to anyone who is considering using a development agency.
What service was provided as part of the project?
Mobile App Development, App Designing (UI/UX)
What is it about the company that you appreciate the most?
Their thoughtful implementation with extremely high attentiveness to detail at every level of the process
Team that is easy to work with and proactive in their communication
Extremely high quality of work on both backend and frontend engineering
What was it about the company that you didn't like which they should do better?
When we implemented a tangential product in PHP/WordPress, we appreciated their honesty/transparency in not being the best team for that job
Dmitriy Fridlyand, Co-Founder at Neologic Software
Posted on Aug 08, 2022
We have hired Fusion Tech as a vendor for cross-platform mobile app development
Review Summary
We have hired Fusion Tech as a vendor for cross-platform mobile app development. The company provided developers, QA, and PM services, and delivered the project in time and per scope.
What service was provided as part of the project?
Mobile App Development
What is it about the company that you appreciate the most?
Dedicated Project Management. The company followed the scope and price model as initially discussed
What was it about the company that you didn't like which they should do better?
Nothing worth mentioning that I noticed during cooperation with the company
Mark Kane, Co-Founder & CEO at Franchisely
Posted on Jul 18, 2022
Amazing working with Fusion Tech - very professional and efficient
Review Summary
We utilized Fusion tech's services to help us with wireframing out our SaaS product and then getting advice and feedback on our existing UX and UI
What was the project name that you have worked with Fusion Tech?
UX design for SaaS product
What service was provided as part of the project?
App Designing (UI/UX), Web Designing (UI/UX)
What is it about the company that you appreciate the most?
Professionalism - they are always responsive and I can expect them to deliver
Timeliness - they respond quickly and have always met expectations in terms of time
What was it about the company that you didn't like which they should do better?
Nothing - I have loved working with Fusion Tech and would recommend them to anyone
Adam Arbour at ArbourSoft, Inc.
Posted on Jul 01, 2022
The team is incredibly motivated and self sufficient. Their level of service is impeccable and I appreciate their hands-on approach.
Review Summary
- I was introduced to a small but complete team with a PM to manage and set expectations.
- The weekly (now bi-weekly) meetings have been a nice touch to feel connected with what they are doing and keeping the feedback loop short
- The team is very productive and collaborative
- I do not feel like they are inaccessible remote workers but feel that they are available and responsive
- The weekly (now bi-weekly) meetings have been a nice touch to feel connected with what they are doing and keeping the feedback loop short
- The team is very productive and collaborative
- I do not feel like they are inaccessible remote workers but feel that they are available and responsive
What was the project name that you have worked with Fusion Tech?
Enterprise app design & development
What service was provided as part of the project?
App Designing (UI/UX), Software Development
Describe your project in brief
Working with their UI/UX team to define the experience and design of an enterprise app.
Working with their development team to implement a SaSS based solution.
What is it about the company that you appreciate the most?
{"1":"The quality of work and speed that has been provided","2":"The amount of communication and meetings assures me that the team is making great progress","3":"The addition of a PM makes me feel like the team is organized and focused which is the level of professionalism I don't often find"}
What was it about the company that you didn't like which they should do better?
{"1":"At this time I am very pleased and do not have anything negative to say"}