I hold a position in the R&D department as a Product Owner. My background is IT (hardware, software, networks, engineering, integration). For some years I have acted as Project Manager for IT projects .
Our Company decided to expand our service offering adding a new core electronic service. The challenge was to create a scalable , extendable, robust responsive middleware and integrate the underlying technology with the upper public service layer.
We have followed a typical RFP cycle for this project and Gecko Dynamics won the contract.
During past 5 months, Gecko Dynamics has delivered the middleware and it has been pushed to production test successfully. We expect to go live with the service by the end of the year.
The cooperation between the teams is excellent, Gecko Dynamics remains responsive and supportive during the pre-launch step, that in turn led to Phase 2 of this project (extension and additional features integration).
In general, I was able to reach Gecko's Project Manager well out of office hours, something that I consider as invaluable when you are deploying a service. Sometimes you need that security from your technology partner.
Over all the cooperation is excellent, the only note that i would made is about Documentation. They are supportive, responsive and will spend time with you but if you wish to follow strict Prince 2 principals on project closure you have to adapt their documentation and generate the Administration and Key User manuals.
What do you like most about the company?
Responsiveness, deep knowledge of technologies used, team velocity.
What they should improve on?
Documentation for Administration and End User (Support in our case)