Overview

About Global Response

Global Response offers a full range of contact center services, including high-touch customer care, inbound sales, order processing, chat, email, SMS text, social media support and more. We approach CX management differently which is powered by technology and perfected by people. Think of us as your brand ambassadors, because brand loyalty is what we specialize in. Global Response is a true contact center, going beyond traditional call center services to interact with your customers via any channel they choose. Our associates are the key to our success, and we strive to give them everything they want for their careers.As a team member with Global Response, you bring your own background, experience, and unique skill sets, and it’s your unique DNA that makes us stronger! Our goal is to provide you with training & coaching, showcase your experience, and create opportunities for your personal advancement. Whether you possess deep experience or raw talent, are introverted or extroverted, our goal is to put you in a position to succeed.In the end, our brand specialists are ambitious critical thinkers who love what they do, and we want to make every day a win for them, too.

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Focus

Service Focus of Global Response

How the team's effort is distributed across services.

70%15%

Industries Focus

5%5%5%5%5%5%5%5%5%5%5%5%5%5%5%5%5%5%5%

Client Focus

Small Business33%
Medium Business33%
Large Business34%
Selected Work

Client Portfolio of Global Response

Where their work concentrates - by industry, budget, and timeline.

Project Industry

eCommerce67%
Consumer33%
Major industry focus
eCommerce

Project Cost

Not Disclosed100%
Common project cost
Not Disclosed

Project Timeline

Not Disclosed100%
Typical timeline
Not Disclosed

Clients: 4

FILALACOSTEASICSRack Room

Portfolios: 3

Where we are

Locations (1)

Offices where Global Response operates.

Headquarter
United States

United States

767 South State Road 7
Margate, Florida 33068